Always clean and the food tastes really good, the amount of portions varies by person, but that's to be expected. Never had a bad experience with the service. My only gripe really is that the bread is often pretty crunchy, but it's not a big enough deal that I would stop coming here. Still a massive improvement over subway in my opinion. read more

Let me tell you. I'm almost 52 years old and never had Jersey Mike's. Why the heck not? I've been missing out. I got the turkey and provolone. It was so good. Doesn't even compare to Subway lol. I had door dash bring it, so I'm not sure about the decor or service. I think the decor would have something to do with football since they're partnered up with the NFL. Great food at great prices. A definite must try. I'm sure any of there sandwiches would be as good as the turkey with provolone. read more

First time at this location (traveling through on my way to Portland). I arrived on 10-1-25 at 8:35pm. I had a large trailer and had to park far away in the lot. Looking at the establishment, the OPEN sign was not lit and I didn't see any patrons nor employees. So I sat in the parking lot to look on Yelp and make sure of their hours. I know that all JM locations are open to 9pm, why should this one be different? After checking the hours, I eventually walked up, expecting them to be closed. However, the door was unlocked so I went in. I saw one staff member cleaning and everyone else was in the back. After a minute or two, a young girl came out and greeted me. I asked if they were open and she said they were. I mentioned that the OPEN sign was off. She said they turn it off early because they clean. She then called for someone that could use the slicer and make me a sub. I was served by Brian and when I mentioned that this was my first time at this location and I am from the Point Pleasant area in New Jersey (and I've been going to JM locations for over 30 years), that I would have high expectations. He apologized for the condition of the store since everyone was cleaning up. He was friendly and speedy. After reading several reviews, it appears that this location does not live up to the JM standards. I'd have given five stars but the OPEN sign made it an inconvenience. read more

This place is ALWAYS so slow. I always see multiple workers standing around doing nothing, just talking and staring at customers. Every time I order online it takes well over 20 minutes even after I get there and customers that walk in get their sandwiches before me read more

Well let's just say you shouldn't have your open sign off at almost an hour to close no wonder you didn't have customers isn't very welcoming . Let alone the two females and one man working we're not friendly or inviting . Kinda sad that this location used to be popping it's now a ghost town due to lazy employees who want no business while they try to close early because they don't want to work !!! read more

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They at Jersey Mike's are awesome! Quality all the way. It is so close to the house now. Easy, fast, quality!

Wow. I made an online order of two sandwiches and I'm still waiting as people walk in the door and get their food. I even had drive time here from town...super disappointed that I have to keep waiting while walk in customers leave. I'm so annoyed I can't even eat the sandwich now since I'm late to get back to work. Update: from 2 stars to 3...Now that I'm not hangry I'd say my sandwich was pretty good. I had the cheese steak which was ooey gooey with cheese and lots of meat, onions, and peppers. My friends sandwich was up to par, too. read more

I just mobile ordered some sandwiches and despite being insanely busy with like 15 people in line, they got me my order on time and it's so good. Fresh bread, generous ingredients. Love to see it read more

There have been several times where i order ahead for take out and they are not even getting to it until 15-20 minutes after promised pick up. Meanwhile the people who walked in after me and went up to counter were eating at their table before they even started on my to go order. Manager was unhelpful and unapologetic both times. Last time I'll be going in there. read more

BE AWARE OF THEIR HOT SANDWICHES! My kid and I ordered the chipotle chicken and chicken sandwich which was delivered from door dash. We had taken about 5-6 bites before realizing something wasn't right. This was 3-15-2024 around noon. I called the establishment right away and the manger on duty apologized. I asked if I can bring it in and he said it wasn't necessary. I asked if I could email it to him and he agreed. I sent the email soon after and never got a response till about 7pm. I'm mostly posting because of the disregard from the franchise owner. Not one time has he called to check on us or anything. Food poisoning/Salmonella is VERY SERIOUS. While I know mistakes happen, but let's take accountability and address it. I did report it to the Health Department also. Do better on serious issues!!! So for future customers be vigilant and check your sandwiches not only here but other establishments. read more

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Pleasantly surprised. A bit on the pricey side however the bread, fresh veggies, meats and layering of ingredients was really good and was worth it. I do wish they had a selection of cheeses and that the cream soda was in a bottle, it was out of the soda guns and the sugar and over carbonation made it undrinkable. Do a taster first so you know what your getting. :) Was very busy, long line but moved very quickly and the staff was very nice. Seating cramped, drink area is right in the customer line so it's sort of awkward. Just the way the building is. In the future I will probably call ahead and try take out. In the summertime, perhaps sitting outside will be good. Its nicely located next to Starbucks. Jamba Juice is around the corner and a pub across the way if seeking other beverages or food items. read more

Jersey Mike's Subs - #8 Club Sub Turkey, ham, provolone, applewood smoked bacon and mayo - mini size. - Fast Food Near Me - Eugene, Oregon

Fine for a chain place. Quality had gone down since last I went. Better than subway but debate on if worth extra cost.

I have been very happy with Jersey Mike's food, and service....until today. My problem is actually not with the establishment as a whole, but with one employee. Scott. He took my order, asked if I wanted them, "Mike's way" or whatever it is...I asked him what that was, and he replied, "lettuce, tomato, onion, salt, and basil". I told him no salt or basil please. Fast forward to my fiancé coming back with the order....we unwrap our sandwiches, to find 2 puddles of vinegar, and oil....along with the bottom pieces of bread, saturated, and falling apart. I called so they would maybe let it be known that oil & vinegar are part of, "Mike's way", But instead, Scott, with his smart ass tone, says that he always mentions the oil & vinegar. I tried telling him, not this time. I was shocked with such rudeness, from a place where NO ONE has ever acted like that. Finally, I gave up by saying, "Whatever! You can lie to yourself, but not to me! Goodbye." Whatever happened to customer respect? I'm not sure he even has a clue as to what respect is. read more

It's not a good look when there's a long line and employees are dancing in the lobby.

Second time eating here. First time, whoever the really pale kid is was rude and moved around like he was angry at the world for making him work at Jersey Mikes. But at least he actually gave me what I wanted. This time, a lady who yelled to ask me what I wanted told me I need to tell her both of my sandwich orders before ordering the first one. Which would make sense if she didn't rush me through the first one or just ask me if there was anything else. Wasn't busy. Maybe 3 people total there. Overall just rude, and she barely put anything in my sandwich. $10 for basically a bread sandwich. Obviously not going back, but if you want to get treated like underpaid teenage employee I would come here. 1/5. read more

I was in there at night trying to get dinner, and the other worker was very nice and welcoming. When it got to the veggies we wanted on the sandwich there was a very disrespectful worker with blue hair what was throwing around vinegar bottles and yelling. She didn't even say which sandwiches she was making so I could add or take off what I wanted and was throwing things around. I was very disappointed with the service and hope she had a better night. read more

Every time we order a sub here they are so soggy the bread is dripping I never order any oils or vinegar on mine just mayonnaise. No lettuce but 3 x now bread is soggy read more

Really great sandwiches. Mike's way is the way to go. The cherry relish is a must as well. Ingredients taste fresh and top shelf, bread is great. Don't have any complaints aside from the seating is allowed right now inside or out, even though in Oregon we're in phase II of reopening. Not doing anyone any favors there. Definitely would recommend read more

Placed a large catering order (200+ box lunches) at this Jersey Mike's and was very impressed at their professionalism, accuracy, and timeliness at getting the food delivered. Food was delicious and I was overall very satisfied with the service. Thank you to the GM Ashley and the entire Jersey Mike's team for the excellent service! read more

The manager, I think his name is Kim, at the Delta Rd. location, was so helpful and kind to work with. His suggestions and seeing to details for our Christmas sandwich party platter was impeccable. Thank you again for your help, your patience and for the great sandwiches! They were a big hit Grateful, Judy read more

The sandwiches I ordered were great it's been so nice to eat at a sandwich shop that all the flavors don't taste all the same and the bread is the best I've had in a long time and the staff was great and very helpful. Yes there was a line but when you cut the meat to order I understand it's going to take a bit to make sandwiches and I really didn't mind because the sandwiches were so good read more

First time into the establishment to eat. There were 8 people on shift and yet it took so ridiculously long to get 2 sandwiches made. If there was a supervisor on shift, you wouldn't know it from the lack of leadership. The person who initiated our order could use customer service training. Sandwich was dosed with way too much "juice" and made the sandwich soggy. Store looked clean. Probably will not visit again. read more

I only go here for the cheesesteak, but if their other subs are as good as these, I might have to try something else. Super friendly service and the cheesesteaks are amazing. I'm already craving another one and glad I came here this weekend. Just as good as I remember. I'll be back more often now cause that absolutely hit the spot. read more

Service - Fast! But they need to work on being thorough. They forgot our bacon on a sub (which has bacon by default) and we had to ask that it be added. They did not tell us where to get the cookie for our meal and was not given a cup until I asked. I was not asked if I was a rewards member or offered to sign up, and I was so overwhelmed with all the chaos that I did not ask to supply my #. Unsure if this is the standard, but toasted our bread without being asked (remember to decline if you dislike toasted bread!) I was asked to pay before I was asked about toppings, so that got confusing. Subs - Delicious! I really enjoyed mine (Original Italian), I need to remember to ask for light on the oil/vinegar as it was quite messy! The meats and cheeses, even breads are delicious. Hot out of the oven bread at 7pm can't be beat! Be sure you ask for Mayo/mustard as this is not part of "Mike's way" and they do not offer. read more

I made two mistakes on my first visit to jersey mikes- 1) not asking what the sizes meant and 2) assuming regular was "small" and giant was "regular", because I only saw two sizes on the cheesesteak menu. I ordered the giant, thinking it would be like a foot long. I ordered the chipotle cheesesteak based on reviews I saw. My fiancé got the California chicken cheesesteak. They don't mess around with the label giant. It was HUGE. Much bigger than a foot long. The bread was soft, meat was tasty, lots of chipotle mayo, flavor of the peppers and onions was good too. Overall, we both really liked the taste of our subs. They were making a turkey/provolone when we were there and it looked really good, I think I'll be trying that next time (size regular if I'm really hungry or mini if I'm not!). I'm also looking forward to trying the big kahuna cheesesteak in the future too. Mushrooms and jalapeños on the cheesesteak would be yummy! read more

Thought I would try this place out. It is nice enough on the inside, and I am pleased that they finally put in another place to eat in this space. It was much needed. I am not sure I will be a frequent customer. The service was fine, and they had more than enough people working. I was just not all that impressed with what I had. My guy had the lg #43 I believe. I think it had philly steak, and cheese. He liked it, but the size was pretty small. On the menu board it says you can get a wrap...I was bummed it was not the unwhich kind of wrap. They only have nasty bagged shredded lettuce like you get at Subway! So they offer for you to get it made in a salad, yeah okay! Well... That comes with that nasty shredded bagged lettuce! I got the turkey salad. The meat and cheese was fine, I have had better honey mustard. This will be low on my list of places to eat. Sorry. Wanted to like it. The owner has wrote to me to say he personally cut the lettuce that day, so I guess it is not the "bagged" kind. It still does not change opinion in the flavors, and when I want to eat salad I don't want the shredded up kind of lettuce. Sorry just my two cents. I would rather have the standard size pieces, or be able to have an unwhich with a regular piece of lettuce offered as a sandwich just like most of their competitors do like when I go to Jimmy Johns they wrap my meat and cheese in lettuce and call that a wrap, and or an unwhich! So if you guys really cut your lettuce here it would be nice to have that option for people who don't want gluten, or who have gluten allergies! read more

Being from the suburbs of Philadelphia, I loved Jersey Mike's! It was great to have a taste of home on our way back from a trip to British Columbia. This location has just opened two weeks prior and the staff was so friendly and attentive! I had the turkey and provolone hoagie and I had it Mike's way less the oil. It was perfect! My guy had the chicken cheesesteak with peppers only and he loved it! We also got baked Lays chips and a pack of butterscotch krimpets to remind us of life back in Philadelphia where tastykakes are on every corner. Loved everything and we will definitely be back next time we are in the area. We live in Northern California in the San Francisco Bay area and are hoping a franchise or two open soon here! read more

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Went here this evening for the first time. I know there's Jersey Mike's all over the place but Eugene never had one and I had never tried it before! I've been longing for another sub shop as our other options are nothing special. My boyfriend and I came here about 6pm and we were the only customers. I ordered their meatball sub and my boyfriend got the chipotle cheesesteak. The first thing I thought on my first bite was how great the bread was! Probably my new favorite out of any chain sub shop. It was delicious! The meatballs and marinara were also great. The highlight had to have been the cheesesteak. I ended up wanting to eat my boyfriends whole sandwich! The chipotle mayo and cheese they used were seriously to die for. We will definitely be back!! read more

Jersey Mike's Subs - Meatball sub - Fast Food Near Me - Eugene, Oregon

The subs are good, but today I was very displeased with the fact that they didn't enforce their mask policy on everyone. Two older men were inside for a considerable amount of time (between 1:25pm and 1:45pm) and no one offered them masks or asked them to wear masks. It puts us all at risk and throws the integrity of this store into question. I don't think I'll come back while the pandemic is still raging, if they're going to risk everyone's health and safety like that. It's just irresponsible. read more

Just ordered to go from here, got back to work and was half way done with my sub when I found a very long coarse, curly hair in my food. When I called the restaurant to let them know what happened there was no answer just went to generic voicemail... I won't be eating from here again and neither should you! read more

Didn't know Jersey Mike's was in Eugene until I came by it driving by. I had to stop and try a sandwich. There wasn't much of a crowd inside, so I was able to go in and quickly order, which was a regular club. The employees were friendly and talkative. They asked for what toppings I wanted and made my sandwich quick. Sad thing is that they don't offer cheddar cheese. Not much of a fan for the cheeses they offer. The sandwich was not spectacular and was just okay. I asked for pickles and banana peppers and the sandwich was overloaded with them. Had to take many off to make it edible. Along with others that made this point, the sandwiches are extremely spendy and can hurt the wallet if more than one person with a hearty appetite. read more

Jersey Mike's Subs - Fast Food Near Me - Eugene, Oregon

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Great sandwiches but we learned a couple weeks ago to not order their "Giant" to be shared between two of us as the bread was , apparently, not sold / used the day before and was not up to their usual "fresh baked" quality. I suspect it's not a big seller size and the bun was held over for a time and not fresh like the smaller choices. Otherwise we love the place. read more

Clean place - good food - had the buffalo chicken wrap... not bad - a Franks hotsauce delight... The sub was okay... I prob would have liked it more had I ordered a sub (but we live and learn). This place has all the makings of a great sub shop; I shall continue coming until proven otherwise. I like the fresh ingredients and the fresh attitude. read more

Ordered from them on Doordash, Food was very cold - not worth the wait. Lacking in flavor the applewood bacon blt that I ordered. I definitely was not a fan. The wait was kind of insane for the sandwich plus when delivered super cold. read more

Normally this place is ok and an easy go to in town but tonight they forgot toppings on all our 3 sandwiches and when asked about it Haley said to me we'll were you watching them put the toppings on" as if I was meant to supervise them. Then she told me well it's probably on there just probably not much, then when I advised it wasn't she said oh well we are having inventory issues so I can't do anything about it..... problems not solved. read more

This chain has good subs but I've been disappointed every time (5 times now) I've tried this location. I always order light oil & vinegar and they drown my sub. Some may enjoy that but I don't like my sandwich dripping oil into my lap. Today I said it again along with only lettuce & banana peppers. Of course they soaked it and then proceeded to add salt, pepper & oregano before I could stop them. I'm eating it instead of throwing food away but I won't be back. read more

I've been dying to find a place that serves a big ol' Philly Steak Sandy, loaded with meat, cheese, and guilt. And when you've found a place that serves said sandwich, I'm quite the happy guy. My wife and I thought we would try out Jersey Mike's as it's new to the area. It's located off Delta behind Jamba Juice and next to Starbucks. They have a large selection of sandwiches. Classic grinders and subs seem to make up the majority of the menu. My first trip, I ordered a regular Philly Cheesesteak. My only complaint with this sandwich was that it was too small! Not saying that they rip you off, but I would've and could've ate another! The bread is soft, meat is plenty, and the cheese is loaded on there. When I order a Philly Cheesesteak I want it to be loaded with meat and dripping with cheese. It should scream, "Call a cardiologist!" when you take your first bite. This one did... My 2nd visit, I decided to get the Big Kahuna. A philly steak sandy with Onions, Mushrooms, Bell Peppers, and EXTRA cheese. Since I felt the last one was a little small, I got the "giant", a 24" beast of a sandy. Yeah, I'm pretty sure I'm still full from that thing that I ate two weeks ago. Considering I eat very clean these days, I only eat here as a cheat meal. So I wont be visiting as much as I would like to, however when I'm in the mood for a meaty, cheesey, mess of a sandy, I'll grab me a philly and indulge! read more

Amazing sandwiches for the price the Blt was mouth watering delicious first time going there and I will be back

Did I really just pay 13 dollars and some change for a giant philly sub?? dannggggg, I did. What was I thinking? I immediately had buyers remorse. How, or why would people want to pay that much on a regular basis?? Giant = footlong + 2 inches. I'd go with the normal for sure "if" I went back. Yeah I'd rather pay 5-6 at subway or a bit more at Jimmy johns which is what this spot reminded me of, except they were nowhere close to freaky fast. I awkwardly stood waiting for my philly cheese and having person after person asking me if I was in line, very awkward waiting area that took about 15 minutes. Philly cheese was pretty good but not worth the price or wait and especially both. Wife got Chicken bacon ranch philly that I actually liked better but it was creeping up to 14$. Was good, but for 2 sodas and 2 subs, not looking to pay over 30 dollars. read more

Eugene, OR location on Delta Hwy: Probably won't eat there again. Ever. First of all, Jersey roots or not, I was not impressed. For one, sandwiches are a mess and full of surprises... I'll get to that. Their mission statement includes "True to it's deli roots, and true to it's community's roots too." That may be true, but they also forgot to include "also contains human hair roots" as my first experience there included four 8-inch long hairs melted into the cheese beneath the sliced chicken on my Chicken Bacon Ranch sandwich. FOUR. Seriously. I can deal with one. But then I found a second. And a third. I'm not a food snob, and I have kids, so not much can gross me out these days. I decided I'd rather finish it than raise a stink about a hair in my food. Until I took another bite and literally found ANOTHER long hair in the sandwich, which I was unaware of until I felt it floss through my teeth and I had to resist the urge to throw up right then and there. I wrapped up the sandwich and went back and politely said "I'm sorry, may I have this sandwich remade, without the human hair in it please?" They politely obliged my request and apologized and said they'd replace it for free. A few minutes later an employee brought me a new chicken bacon ranch sub and literally said "Sorry for the inconvenience. Here's a new chicken bacon ranch." I took his word for it. When I got back to my desk at work, I unwrapped it, and they'd given me a turkey, lettuce, and tomato wrap... EPIC FAIL. Now, this chain just opened their doors, and I understand that, but the lack of attention - especially when trying to make a positive first impression on the community - is not a good way to start a reputation for their business. Not eating there again. read more