Bland soggy fries, barely any salt. Speaker doesn't work and there's no sign simply saying "pull forward" forward" Burgers are good. But holy hell where is the flavor in this town read more

Well I had to try Gotcha after seeing all the beautiful, perfectly burger cheeseburger pix on Google Maps. Damn, did it deliver. Just look at my perfect burger - thick slices of tomato and onion with fresh green lettuce. All that stuff on top of the burger made this a very tasty burger. Fries were meh, bland and soft. Should've driven through McDonald's next door. read more

Gotcha Burger - So delicious cheeseburger - Food Trucks Near Me - Eugene, Oregon

This is for the Valley River Center location (yes... it is finally open)! Seems well staffed and they seem to have it together. I ordered two chili cheese dogs and a drink. Staff was very friendly and helpful, and even told me they would bring the food out to me if I did not hear them call (I am almost deaf!). Food came out, in a to go bag... since I forgot to specify I was eating there. Had plenty of napkins in the bag too (those dogs can be messy, right?) I sat back down and ate. They were pretty good... chili was lukewarm, dogs were a little bit warmer... but not hot. Adequate amount of cheese. They were tasty, but for the price... I doubt I would order again. read more

Gotcha Burger - Chili cheese dog - Food Trucks Near Me - Eugene, Oregon

Once you can figure out the hours, the burgers are a tasty value. A food truck with an active drive through.

*Food truck, 10min wait per car* Great food, horribly slow * Double burger 4/5 * Onion rings 4/5 * Milk shake 4/5 * Phili 4/5 The food i would compare to in & out burger or dicks burger in seattle. It's a fare price and good food. I mean the double burger is like 5.50 and it's the equivalent to 2 big macs if u weighed them out. read more

Have heard lots of good things of this place so finally got to try it early afternoon on a Friday. Prices are pretty dang decent so no complaints on that, if you want a cheap greasy burger that's a step up from fast food this is your jam. Menu is super basic, though they probably get asked all the time what the Deuce Deuce is because... what? Is it a double double, therefore a quadruple patty burger? No.. its just a double patty cheese burger. Anyway, ordered that and regular cheeseburger, fries and onion rings and a soda. Never received a receipt so no way to know if they actually charged us for a soda the first time around, didn't give it to us and then charged us again (or for the first time) when we went back to get said soda. Anyway, onion rings and fries are just ok - cooked well but I think the oil was bad! Burgers were good, basic, messy and under cooked a bit for my liking. So we didn't find it mind blowing, but wasn't bad. Have better cheeseburgers elsewhere but for the price... SHRUG. read more

Still hands down the best spicy chicken burger. Great staff, Consitant, Always Fresh,Hired priced but worth it...

My son and I went there and enjoyed a burger and a chili bacon dog. We sat in our car to stay warm to eat it and we're told that we were in someone's parking spot halfway through our food, interrupting our meal, which was kind of a bummer the hotdog was five dollars and it was your regular size hotdog so I was pretty disappointed that the cheeseburger is my son got though looks really great. He said they tasted wonderful. It took us a full 15 minutes of waiting to get our food when we saw a car after a car after car after car drive out and order the food and drive out probably won't come back here again very inconvenient parking residence. Live there apparently and will kick you out if you're in their parking spot really bad parking situation overpriced food. read more

Good burgers and fries. And budget friendly for sure. Best thing to do, get your food there and roll thru mcds for sodas, that's all mcds is good for. read more

Best value in town by a mile. F*ck the haters it's the best "fast food" you can get in Eugene or anywhere as far as I've been.

Most confusing pickup you could ever imagine, takes 45 minutes to get a burger and fries, phone number does not work/ they don't answer. Somehow these people made fast food, slow food. Never again. read more

burger was gas fries were fucking awful line and customer service was sketchy great prices reeeeeeeeeeeeeeee

Not impressed. I have seen long car lines for this place so I thought lets finally try it. It's in a high traffic location with excellent exposure. 1. When a drive-through has a speaker with a menu, you expect a greeting right? Nope. Not at Gotcha Burger. So after 2-3 minutes and a couple cars behind us with no greeting, we pulled forward. The guy at the window said "oh yeah, its' not working." Later on when waiting in the walk-up for a milkshake they didn't initially deliver, another customer said "oh yeah it's never worked." Whatever.... I don't' know...maybe a "out of order please pull forward" sign would be appropriate? 2. We ordered a large burger, cheese burger, hot dog, fries, and a strawberry milkshake. REVIEW: The burger and cheese burger: Nothing special at all. It's not bad. It's certainly not a gourmet burger and not a gourmet price. It's average. Average is not a bad thing, but it would have been nice to get some complimentary ketchup with the burger. Oh yes, I know that's my fault for not asking for ketchup. I would prefer In & Out (sort of the same menu concept except no combo offer) any day over these burgers. Based on the price I would also prefer Carl Juniors, WayBack, Little Big, or even Killer Burgers. 3. Hot Dog: Totally unimpressed and WAY over priced. You might as well go to Costco for $1.50 and save your money. Actually, the Costco hot dog will be bigger and taste better according to my kid. Oops...forgot to ask for mustard or anything on it. Just a dried up hot dog in a bun inside foil wrapping. 4. Fries. The fries were cooked well which I prefer. Once again however, I forgot to ask for...this time....the salt. Saltless fries is what we had. And for the price I would have expected more fries, as this was just an average serving at best. 5. Strawberry Milkshake: Again, for the $3.75 price I would have expected more. You decide below. So we got the to-go order. He told me to pull forward because the strawberry shake was going to take 10 minutes. So we decided to eat in the car while we wait for the shake. There was no ketchup, no salt, no mustard for the dog...all of this I forgot to ask for, unlike other places...even Burger King who asks if you want any dipping sauces...nothing. Sure, that's my fault. We did get the complimentary napkins. The 10 minutes turned into 15 minutes with cars going around us. We finished both burgers and my kid finished the hot dog. We were still waiting for the strawberry shake. Finally, I walked back to the walk-up window, and asked if they were still making my shake and the guy apologized and said "we just got our shake machine up and running." Then he gave me a vanilla shake when I had ordered a strawberry. Then waiting longer for the strawberry shake. Sorry Gotcha...it looks like you got plenty of customers, and even great reviews. Congratulations for that. But I won't returning. I get way better service and the food tastes better from not only independent local owners, but even franchisees who remember to offer options. read more

Gotcha Burger - This is a tiny strawberry shake. It's not worth the price. - Food Trucks Near Me - Eugene, Oregon

Update your hours. Be a better business. Idk close when you're supposed to and sell better food. Go somewhere else if you're a customer.

The burger was decent as were the onion rings. They didn't have fountain drinks but they do have a assortment of canned beverages. They also have hot dogs, Philly cheese steak, chicken sandwich etc. It's not the best I've had but it will do. read more

Ordered pickup online and it wasn't even started until I arrived and I was treated as an annoyance and ignored for the most part. As someone who lives in a big city I get better service Ina more populated area. I would not recommend this place. Waste of time. Go somewhere else! read more

Gotcha Burger - Food Trucks Near Me - Eugene, Oregon

We were craving burgers, and had been meaning to try Gotcha for a while. The burgers themselves are a little on the small side, but still pretty good. We also got a side of fries and onion rings. The fries were better, but I think the onion rings lost some crunch on the drive home. Lastly, we got a strawberry shake. It was simple and totally hit the spot. For $3.85, we'll definitely be getting more shakes. All in all, a great meal for 2, especially for $20! read more

Okay, Okay, Okay. They REALLY improved the process. Everyone is super chill and professional. No one in that kitchen looks anxious and it appears they all have their brigade down. Every burger I've gotten was consistent. The music isn't even an issue anymore. Burgers come out ~15m. Honestly, a Bag o'Burgers is ~$15.00 - EZPZ. My only wish is if they had a peanut butter pickle special. read more

I've gotten food from Gotcha Burger a few times and it's always been good. People like to say that Gotcha is Eugene's version of In-N-Out and I think that's accurate. I only wish they had chocolate shakes, they only have strawberry and vanilla. I always get the deuce-deuce and either fries or onion rings. I feel like half the time they're out of onion rings and that's when I get the fries instead. The onion rings are good but can sometimes be a big soggy or oily, to the point where oil runs down your hand while eating them. The fries are good and well-salted. The burgers are also good. They're so juicy and have just the right amount of sauce so that it's not overwhelming and you get some with every bite. The people who work here are nice and work quickly to take your order. It takes a while to get the food sometimes, even when they aren't busy, but that's because it's made to order. It's definitely worth the wait. The parking lot is small and gets crowded easily during peak times. It can be a bit tough to get into the it because of how busy the intersection is, and the same goes for exiting. I haven't eaten there before so I'm not sure what the table situation is, but I know they have some arcade games you can play. If you're looking for a good and simple burger fix, or if you're craving In-N-Out and don't want to drive an hour, then wait in line for another hour, to go get it, Gotcha is a great alternative. read more

First time trying this place. It was very busy so we had high hopes. We got two double burgers and both of them came with all the wrong toppings. We watched her write it down correctly, so I'm not sure where the miscommunication happened. Also had two chili cheese dogs which were mediocre. I don't see us coming here again. read more

I love everything i have had there....they just need to figure out the ridiculous wait time issues and I will return again...good luck and wish ya'll the best read more

Rude lady taking my order. Claimed it was a family atmosphere while not respecting my families religion. Average burgers at best

Rude entitled employees food just OK not worth the animosity and lack of customer service asked for a few simple request which seem to be a complete annoyance have been here a few times food is decent but not worth the Self entitled negative energy will not be back again. Ordered a Philly a deuce deuce a cheeseburger and some fries and I honestly did not eat any of it, it's in a bag on the counter I will throw away when I get back from getting lunch. now I'm on my way to Carl's Jr.. Good luck in your business adventures and look into the energy you put out to the people who feed and pay your family bills? read more

JUDGE MUCH?! I'm only giving a two because my bacon burger and my daughter's onion rings were actually good. However, no milkshakes to be had and my friends chili dogs were cold! Zero stars for customer service! The music was so loud the rude girl taking our order couldn't hear us! Myself, and my good friend (both home owners and tax paying folks: which shouldn't matter) were profiled due to my daughter being a homeless young lady. We were not allowed to sit inside to eat; left standing outside in the freezing cold weather! The place was dirty, there was no rhyme or reason for parking or clarity of where to drive up to order - but the judgy looks by the staff far outweighed everything else! This place is not going to last long or it will just be another 2nd rate food cart to go to only when desperate. How dare you think you know someone's story by their appearance! You will be judged when it counts - good luck with that! read more

Been here a few times now, and overall really like it. Keep in mind this is not chain fast food, it is a small food truck, and they can't handle the huge orders as quickly as a big place. They also (as far as I can tell) aren't keeping food hanging around until someone orders it. You probably will wait a little bit, especially if they are busy. I haven't ever waited an exorbitant amount of time though. The burgers have always been tasty, and a good deal for a deuce deuce double burger. You're going to lay $10 for a burger, fries and drink here but anymore the big fast food chains are that or more, and the food is much better here. The grilled chicken is solid too. The chicken is a real piece of chicken, not a slimy patty. It's seasoned well, the sauce is good, and they put their grilled onion on it too. I used to love Burger Kings grilled chicken and was just complaining about how no fast food places offered a grilled chicken anymore. Gotcha is a step above, and for less cost than I remember fast food chicken sandwiches being. Definitely recommend if you've got a burger or chicken sandwich craving, aren't looking to break the bank, a want something delicious! read more

Yum yum yum. Love the food. Love the employees. Even when they getting absolutely slammed. The employees are always nice have a great attitude and are apologetic. read more

We got in line to order with 2 cars in front of us and it took 30 mins. I would understand the wait if this was an Oregon In n out with 45 cars in front of us... but this was ridiculous. Don't waste your time waiting even with only 2 cars in line! Fries came out barely warm, burger was just mediocre. read more

Well would maybe be 5 Star but the fry's dint have that much in there granted the photo was after I ate some. There sorta oily if you like that. Not bad. There vanilla shake was real good lowkey . The burger was great tho super enjoyable read more

Gotcha Burger - There Duece Duece burger - Food Trucks Near Me - Eugene, Oregon

See all

Just had a strawberry milkshake should've stopped at the store and bought strawberry milk 8 ounces of strawberry milk for just under four dollars. Not a good deal buy your drink somewhere else. read more

worst service of my life? nobody knows what's going on. Waited a while in line and was told to pull to the side of the cars in front of us. waited there for 30 mins. had someone come up to the window and try to give us the wrong order, then we said we hadn't paid yet and they said since we waited so long that it's on the house, and to pull up to another parking spot. then a different person comes out to collect payment and says they can't give it to us for free and the other person was wrong? and the order still hadn't even been started. ended up leaving without food read more

I finally got a chance to try this place, and the burgers and fries were not that bad, but I was not as impressed with the onion rings. It's an online order, so I don't have anything to say about the service or the ambience. read more

See all

Food is good every time I come here, but I tried to come by today at 11:15 for lunch since they usually open at 11. Nobody was there in the truck and no note was there or anything. So now I'm not sure when you guys are actually open and it's making me not want to even consider it the drive all the way there to even check, 11:15 or 7 o'clock at night at this point just to possibly have to turn right back around towards home. Having a consistent schedule helps customers know when you'll be open and we can get some grub!!! read more

First time going to gotcha burger. I got the chicken supreme and this is the best chicken sandwich I have had. And the gotcha sauce is really tasty too. This food is good and very inexpensive. Definitely will go back. Only thing they could work on is the communication for the line part of it. read more

Best burger in town. I recommend the deuce deuce to anyone who asks. It's like in and out, but better. Sometimes the onions could be a little more grilled, but it's understandable when they're always slammed. (And for good reason) I ask for extra sauce on mine btw. The deuce deuce is only 5.25 and the service is great. I'm always helped quickly and the orders always right. you can eat in these cool containers which have a sweet vibe, but it's not like a classic restaurant, more like a food cart. Don't be afraid to try them out, you won't regret it. read more

Gotcha Burger - Glad they're busy, I want this place to succeed!!! - Food Trucks Near Me - Eugene, Oregon

Service was super friendly and quick! We got two deuce-deuce burgers, fries, and a hot dog. The burgers tasted great but are on the greasier side. I think id pass on the fries next time. They're thin and crispy/hard. Hot dog was great and actually grilled. First time visiting and I would definitely come back! read more

See all

Messed up My burger put tomato on it when I said no tomato; put loads of Pepper on it, over cooked fries(which they initially forgot) and lastly had the audacity to have a sign that said No refills for soda 0 Stars! read more

went to the location at the mall they didn't put my order in after paying when four customers behind me got there food first i asked for a refund and then they proceeded to talk bad about me in front of my face will not be coming back read more

My reason for two stars is that service was absolutely mid, staff were rude. As far as sides, they were awful. The fries have no salt. went to ask for sauce but they were rude so did not even ask. I also got the chili cheese fries and the chili tasted like water and was so cold, the cheese was no where near melting. Would give 1 star but the burger was still good but yeah. read more

tl;dr Gotcha is the best Burger in town. The only downside is the wait can be kinda long, but that is further testament to it's greatness. If you try it once it will be hard to go anywhere else. Let me explain. Every place in town you can get a good burger has 1/3 pound patties. I enjoy a big patty as much as the next guy, but it's often not done perfectly. it's too big or too greasy or it falls apart when you try to eat it. You CANNOT get a smash-burger anywhere in Eugene besides Gotcha (please correct me if i'm wrong). Gotcha has perfected the smash-burger, serves it with all the fixins you need, housemade sauce is great, and it's served on a perfectly toasted bun (always overlooked at other places). Price is outstanding. this cost as little (or less) than fast food, but the quality is worlds apart. Me and my Girlfriend come here and get FULL for less than $20 total. As mentioned before the only reason i ever choose NOT to go here is because sometimes there is a long line. there might be a few people waiting to order and a few people waiting for food. this can lead to a long wait time. but it is worth the wait! sometimes I'm just impatient. read more

See all

I loved their burger so much, but their onion rings are too oily and fries are not salty enough. They give you cold and old food when they are busy so keep that in mind. read more