Brisket wasn't very flakey almost like boiled stew meat sliced n the greens where drowning n sauce that was bitter like they been n the pot a few days. Great guy tht runs it fair pricing just not the flavor or textures of the juicy bbq I was hopping for. read more

Hands down the best BBQ spot in town! Food is made to order, always fresh, and served nice and hot--just how I like it. Flavor on point every time! read more

BBQ By Tony - Hott link Sandwich mac and cheese plate - A food plate features a sausage sandwich with grilled sausage on a toasted bun, alongside macaroni and cheese and macaroni salad. - Barbeque Near Me - Eugene, Oregon

Grabbed dinner for the family here tonight and was blown away! I've seen this place before but usually I'm headed next door to Taco Mex. We gotta get these people some spotlight live, ridiculously nice people and the food was amazing. Great portions and flavor. If this truck was at Oakshire or Beer Garden they would sell out everyday. Running some great specials too! Check them out and show some support read more

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Can't afford to eat out very often, but have enjoyed every item I've tried on his menu. Just wish the portions were bigger.

Tony's is the best! He has recently changed the name to Heavenly's bbq. Started eating at his truck in 1999 and still eating at his establishment. read more

BBQ By Tony - Tri-tip, sweet potato, and collard greens along with a cornbread muffin. - Ethiopian cuisine served on a disposable plate includes injera, cooked greens, a meat dish, and a muffin. - Barbeque Near Me - Eugene, Oregon

It's my favorite bbq place and my family always loves eating here the teriyaki and brisket are my favorites. The Mac attack is good but if you're doing take away the bottom bun will get soggy, still takes good though. read more

Yummy food, lots of food options, great for any BBQ lover. I even saw a regular customer try and buy his bbq recipe. Parking is ok. Can be difficult to find since it's hidden in the food truck parking lot. Service was ok, seems like it's a one man operation and while he is a great cook lacks some customer service skills in addition to some technology issues but it's a small price to pay for a yummy bbq meal. read more

New Customer, ordered 2 catfish meals, noticed our containers were super light, wish I would've checked when I was there instead brought the food home and was very disappointed, the description did not match what we ordered. Called Tony's spoke with his daughter, asked if I could bring the plates back and receive a refund because what we received was not what we ordered, she said no, but she could give us $10 on an order that cost $40. I explained that our catfish was one piece cut up into 4 little tiny nuggets, not fresh and overcooked, not the nice size pieces on the dinner menu displayed. The macaroni was salty, tasted like it was three days old taken out of the fridge and reheated, the greens...I couldn't tell what meat was in it everything was chopped up, looked like soft wet bacon bits, the cornbread tasted old, very dry, the yams weren't good, tasted like they came out of a can with no effort in making them taste good, everything tasted like reheated frozen old food, at the end of our conversation, she tells me to come on in and she'll replace the meals, went in today and she didn't keep her word, I'm a very understanding person, who never gives bad reviews, I feel like things don't have to be perfect, Just make an effort, offer what you advertise at least... I know times are hard for everyone establishments too, but don't serve old food, don't cheat people out of their money and give something different than what your advertising. Lastly, the fact that you didn't honor what you said you were going to do, naw I'm good, I wash my hands with this place, worst Soul food experience ever, and we've eaten at many, we love eating out and trying new places, your establishment dropped the ball, twice I went back...I wanted to like this place and both times we were disappointed. read more

Last time I had this place was when it was on River rd. Originally I thought the place was okay. It was always hit, or miss. More misses than hits. So my reviews are a roller coaster. I do not revise a lot of my reviews, but this one is warranted. A few weekends ago I was craving BBQ, we decided to stop here since it was closer than other BBQ places in town. Boy, what a mistake that was. First of all upon walking in I wasn't greeted for some time. The woman behind the counter was busy doing grub hub orders. She was writing them out on a ticket from her tablet. She could have at least greeted me, and said I will be right with you. No acknowledgment what so ever for a while. There was barely any personality once there was interaction. Not customer service like anyway. I ordered 2 brisket plates with beans, and sweet potatoes. While waiting I was reading some reviews. Some were pretty bad. My gut sank, and I was giving this place the benefit of a doubt. When I got home my food was hot, I was happy about that. I am pretty sure it is because the food was put in the microwave. It just had that texture to it. Rubbery, and hard....and extremely hard to eat. I would like to point out that one of the pieces in the picture was not meat at all. It was nothing but gristle! I felt ripped off, and disgusted! I get there is a certain amount of gristle that comes on a piece of brisket, this was straight gristle no meat! The beans were probably the only edible things. I bet they were from a can. The sweet potatoes were disgusting. They never have been consistent with the same flavor. How do you mess up sweet potatoes? I just can't justify going back here, and I sure hope this review saves someone else the trouble. There has been way to many times a person can take a mishap at a place. I am calling it quits. I sorry, especially during these times. There are just better BBQ places in town that not only have better customer service, but better quality food. Truly hope that this place gets better. It just won't be me giving them business. read more

BBQ By Tony - Brisket, sweet potatoes, and beans - Barbeque Near Me - Eugene, Oregon

Let's just say it's a good thing that they make some good meat. We came in on a Sunday with a group of 5 and a baby at lunch time. The parking lot was full so we assumed it was busy but when we went inside there were maybe three tables with people, not sure if it is employees cars or what but there is very little parking especially if 2 or 3 cars are staff cars. There are also no handicap parking spaces in the lot as well as stairs to get into it which makes it not very accessable to everyone. You order at the counter which is fine but they don't even have a few paper menus for you to look at so if there is more than one party wanting to look at the menu then they are all huddled around the front counter looking at the one menu on the wall while other people are trying to order food. The service was over all pretty good with a few weird exceptions that are kinda out of the hostess control. There was a young girl there maybe about ten not sure if she is the owners daughter or what but she was going in and out of the kitchen and helping bring drinks to the tables and stuff. Now I think it's awesome that she's helping out and learning stuff but I'm also not sure that a kid that young can or does have a food handlers card which would make me question if she should be in the kitchen. We often only get water to drink because none of us drink much soda but they don't even have cups for water, you have to buy a bottle. Not a huge deal but a little annoying. Even if you don't have a soda fountain even just a drink dispenser with tap water out in the dinning room with small cups is better than nothing. On to the food I had the pulled pork plate with Mac and yams. The pulled pork was good but greasy the yams we're nothing special but did have some nice caramelization on them. I wanted fries instead of yams but I was told Fries are not considered a side even tho the cost of fries is the same price as any of the other sides that you would get. Just a little weird that I can't get fries as a side without purchasing them separately even tho I ordered a plate that came with two sides. The Mac was so disappointing, not because it tasted bad tho, in fact the flavor was great but the texture was so so bad. It was very grainy and the noodles were a bit over cooked I wanted to love it but I couldn't. My husband got a pulled pork and links sandwich which he liked but said that it was a touch spicy even tho he ordered mild sauce. Also for 10 bucks the sandwich should come with at least chips if not fries. The other three orders in our party were ribs, Philly cheese steak and fish and chips. The fish and chips we're pretty good but VERY over salted! While there is a roll of paper towels on the table it would be nice to have some wet wipes with things like ribs that are super messy. I do understand that this business is new to this space and may be getting used to running a bigger restaurant as opposed to a food truck or smaller location and I do hope that they will make improvements as they get more comfortable in their new space. Would I come back? Yeah but for now I might order just meat and take it for carry out. read more

BBQ By Tony - Pulled pork and links sandwich - Barbeque Near Me - Eugene, Oregon

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Live commenting my experience here: No AC so I feel for the employees. Placed order at 1:20 1:31 and still nothing.... 11 minutes isn't terrible tho. 1:33 food was brought to us. 13 minutes is a good wait time for walk ins and they had TV for us to watch. Incredible bbq sauce. Meat portions were quite hefty despite that being a complaint in other reviews. Brisket was top notch. The rib tips tasted like too much briquettes or lighter fluid but was still rather delicious. Fries were a little soggy but who goes to a bbq for fries. Overall, I liked it. I can see why they've won awards for their BBQ sauce. read more

Never know where to find him. Moves a lot. Rather expensive and think some was previous day's product

I ordered the brisket family dinner. Instead of 4lbs sliced brisket, I got chopped beef covered w bbq sauce like they use in sandwiches. Spent $96 (including door dash fee and tip) got dried up beef in bbq sauce. Sides were okay. Coleslaw was good, and baked beans were smoky, spicy in brown sugar sauce. Portions were stated to be 12oz but containers not filled. Luckily ordered 4 extra sides or would not have been enough to feed family. We ordered potato salad and they sent macaroni salad which was sub par. Basically Mayo and macaroni. Expected slow cooked sliced brisket like in menu photo. Not at all what we got. Not sure if they were having an off day? I would not recommend to anyone. I try to support local, but the food didn't match the hype. read more

BBQ By Tony - This was the menu photo showing sliced brisket and not chopped - Barbeque Near Me - Eugene, Oregon

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Food had no flavor, they were out of a lot of things. The fried Twinkies we sooo greasy did not even want to take a bite. Would not go back. read more

BBQ By Tony - Twinkies - Two fried, breaded food items with melted cheese visible inside, served in a basket with paper lining, held by a person. - Barbeque Near Me - Eugene, Oregon

This is beef ribs dinner for $15! Two small short ribs and two sides! I don't think it's not worth 15$$$ We called to pick up and this is what we got for beef ribs!! What a disappointment. We thought we got beef ribs not short ribs when we opened the box at home so it was very disappointed. We don't care about short ribs. We really want beef ribs! Not only it was short ribs but also there is 40% of them are fat which I don't like! Sandwich is looking good on the menu but not trying it yet. I don't know if We go back soon. read more

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Warning: heavy microwave cooking here. I should have read the reviews here before ordering, but while waiting all you hear is the "ding" of microwave ovens reheating food. The meats might be smoked fresh, but they're certainly not served fresh. My brisket was hard and chewy, indicative of being reheated maybe more than once. There was smoke flavor for sure, but it was tough and chewy. My wife's chicken tips were so hard and chewy she had to ask for a knife and that didn't help. Dry, lacking flavor, and hard as a rock. Again indicative of reheating and overshooting the cook time.. The side dishes are clearly store bought. Coleslaw was not fresh, and was soggy and limp. Baked beans were out of a can and tasted like Bush's baked beans. Cornbread was sad and smaller than a cupcake. And even worse the French fries were soggy and lukewarm. They failed to overcook those in the microwave. Wait time from ordering to delivery while we waited? A cool 50 minutes...for reheated food. They were also understaffed and you could feel the stress in the interactions. There is zero excuse for reheated meat at a bbq place, and the sides why even bother?!?. I guess fresh and good bbq is only reserved for judges in competition. The sad part is I ordered a frozen brisket from Hard8 in Texas and when properly reheated, the meat was just as tender and pull apart as fresh brisket when properly cooked. Side note - after 40 minutes and hearing the dinging sound of microwaves I decided to check reviews. Holy crap the one review noting long wait times, bad music and a tv running infomercials couldn't have been more accurate. read more

Waited forever for one pulled pork sandwich to go. In fact everyone in there was waiting, No eating just waiting. Good read more

BBQ By Tony - 27 minutes later. - Barbeque Near Me - Eugene, Oregon

The one star is really 1 to many. We ordered at 5:03 and finally got our to go order at 5:30. The order was very simple, a brisket dinner and hot link dinner, really nothing special especially when the place was empty. We did hear a lot of microwave bells in the kitchen so we were expecting everything to be hot. A short drive back home rendered lukewarm food. Upon opening the boxes, we looked at store bought potato salad (no taste), canned baked beans and beef brisket in chunks. In all of our travels, into real BBQ areas we have never run across cubed beef brisket. It tasted like roast beef with some sauce on it, and no evidence of a smoke ring.The hot link was a real hot link and would have been good except it was covered in some kind of sauce of unknown nature. For 26 bucks, we were highly disappointed and will not return. read more

BBQ By Tony - Hot link,canned beans and box potato salad - Barbeque Near Me - Eugene, Oregon

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If you're looking for good BBQ I'd go elsewhere. The cornbread was very dry, the bacon jalapeño poppers were ice cold (not sure why), and the meat was lukewarm at best. The baked beans and collard greens tasted like they came directly from a can and were just heated up in a microwave. I didn't get a chance to try the macaroni and cheese because I was given the macaroni salad instead which also tasted just like what you'd pick up in a super market. Two of the items in our order were wrong and weren't what we ordered. As much as I try to always find a positive to note there just weren't any here to mention. The amount of money you'd spend here is about the same as other BBQ spots in town but the quality is severely lacking. read more

Took my Mom there today for an early Valentine's day dinner The place is small and cute. It smelled great as we entered, everything was clean. There were a couple tables filled, we were greeted as we walked in. We went to the counter and checked out the menu. Wow nice selection of options to choose from. We both ordered the catfish dinner. I ordered the collard greens and mac and cheese, my Mom ordered the collard greens and and coleslaw. The food was out very quickly it was hot and fresh. The fish was crispy on the outside and perfectly cooked. Our sides were delicious as well. I look forward to trying other things on the menu. This is definitely a place to check out if you want some good southern comfort food read more

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I want to love your BBQ, Tony. I really do. At least... what I can get of it. We've been ordering this place on DoorDash since Covid, and the first time, the food was tasty, but the portions were abysmally small. Not a huge deal - it was also pretty cheap, so we figured next time, we'd buy individual sides and get some meat by the pound. Can't go wrong with a whole pound of BBQ! Well... it felt pretty light. It was a better portion, but I couldn't help but feel like it probably wasn't a pound. Got it a couple more times, because again, it was tasty, but seemed pretty light. Finally, today, I decided to whip out my postage scale and weigh my "pound" of brisket - it weighed in at 11.3 ounces, including the butcher paper and container. $15 for this portion of brisket seems pretty ridiculous on its own, but the fact that it's advertised as a full pound is what gets me. It seems obvious that weighing the food wouldn't be that hard - but the staff probably figures that most people won't actually weigh it, especially once it's been delivered by DoorDash. Disappointing cost cutting and purely dishonest business practices. read more

BBQ By Tony - "Pound" of brisket. - Barbeque Near Me - Eugene, Oregon

Since Covid has come we have ordered from BBQ by Tony twice. I think that DoorDash may struggle to be able to communicate with this vendor. The first time it was near closing and basically our driver beg them to give us our food. It turned out great it was the most amazing ribs I've ever had they literally just fell off the bone. So of course without experience for my birthday I wanted to order again. This time they weren't so well done. They were good but not exceptional. Again they didn't seem to know. That we had placed an order until our driver got there. Luckily this time it was way before closing so we got our food. I still think they're good I just don't know how to get really good and less you go there end of the night and then you risk not getting it. Amazing. Probably someplace I'll try to eat in once we are able to go out more to food read more

It's really sad that Tony doesn't seem care about reviews or the food he serves people nor its value. The first time I ordered brisket was a few years ago. It's was chopped with bones and cartilage indicating it wasn't actually brisket and the portion was way too small, so I chose not to go back. I'm pretty sure I complained about it then. Fast forward to today, I decided to give him another chance. I ordered the beef ribs. It was $15+ dollars and I got one rib, mostly bone, and two sides. The greens were flavorful but the potato salad, I suspect, was cheap Reser's deli potato salad. I love good bbq and he woulda made plenty of money from me in the last few years if he would just put some love and pride in his food. I would have given two stars, but based on all of the other reviews saying the same thing, I'm taking another star away for not giving a damn. I won't be back. read more

BBQ By Tony - Barbeque Near Me - Eugene, Oregon

Extremely disappointed. $93 & it was a total waste. Brisket looked absolutely nothing like they advertised (pics comparing what we got vs what they advertise) Flavor was mediocre. The ribs had such a strong flavor of smoke (VERY clearly liquid smoke used) that I could barely get through eating them. The Mac & cheese was grainy & hardly any flavor. I tried to put some of their bbq sauce on it to help but it only made it worse. Bbq sauce was grainy as well. A friend of mine got the pulled pork dinner meal, all of which was fat with hardly any actual meat to eat. She said the collard greens were disgusting. The best thing we ate was the corn bread muffins and those were pretty dry also. Do not waste your time, money or tastebuds. read more

BBQ By Tony - Beef brisket advertised - A menu board shows a beef brisket dinner with a photo of the dish and the price of $18.00. - Barbeque Near Me - Eugene, Oregon

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Alright sandwiches, good flavors, stingy portions of meat. Alright sides but the Mac cheese tastes just like the frozen Mac cheese from US Foods Chef Store (cash n carry). read more

Unfortunately I would not be able to recommend this business due to the unbelievable rudeness we experienced! I had called about 3 hrs before our pickup to order 1 and 1/2 racks and knew I would not be picking up until close to their closing time. I was told no problem and he would definitely put those aside for me. However, when we got there he only had a 1/2 rack??? I tried to ask how can that be and he had no explanation and no apology! My friend was a bit irate with him and his lack of any customer service, caring or accomodations. He then called her a "Karen", which I believe to be a racist remark due to his actions and walked away saying he has to use the bathroom?! He showed that he could care less about his customers or his business, so considering this Im sure he will be out of business soon! read more

This review is based off of the Brisket Dinner. Worst brisket in town, in fact worst brisket I've had by a long shot. The meat seemed like it was probably cooked correctly, but it was served almost as a stew with how much and how thin the barbecue sauce was. The picture on their wall shows a few slices of brisket but what was served was chopped brisket. That mixed with the thin barbecue sauce really made it look like wet pet food. The texture was awful. I imagine pet food has a similar texture to it as well. Because it was so chopped up and drowned in sauce, the meat texture that you would expect from BBQ was non-existent. The overall flavor was weak, almost as if it had been watered down. But it was somehow better than the Mac-and-cheese and the Wild Berry Cheesecake. The mac seemed old and the cheesecake tasted like it was left uncovered in a cooling unit for too long. It tasted like a refrigerator. I ate the Brisket, the cornbread (can't mess that up, right?) a few bites of the mac and one bite of the cheesecake. I only ate that much because I paid $16 for the food plus tip. Again, worst Brisket I've ever had and I look forward to never going back. read more

My partner and I are Southern transplants (Virginia and Florida), so when we moved to Oregon about a year ago I more or less accepted we would have to go back to the East coast to get real barbecue. I've never been so glad to be proven wrong. This place is the real deal. After being disappointed by other barbecue places in the Eugene area that dare to call themselves authentic while not even serving collard greens, BBQ By Tony feels like coming home, which means a lot in a time when we're not able to actually do that for the foreseeable future. Even our Postmates driver raved about how good the place is. Definitely our new go-to when homesick or just in need of really, really good comfort food. read more

BBQ By Tony - Brisket sandwich - Barbeque Near Me - Eugene, Oregon

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I loved these guys when they were in a food cart and I love them even more now that they have a brick and mortar location. The tri-tip is amazing and the sides are phenomenal. My wife loves the pulled pork. There is a lot of good BBQ in Eugene but this place is worth the visit. read more

We went to Tony's for lunch dine in. We waited over an hour for our food and drinks. We ordered the rib tip dinner plate, it was 80% bones and fat. I bit into what I thought was meat and it was a soft bone that turned to dust in my mouth. The meat was old like it was made the week before (I know business are having a tuff times but using old meat and reheating is just gross. At this point I was done. The collard greens are NOT homemade they are CANNED GLORY GREENS. Only thing good was the MAC this is why they get 1 star. This is the second time eating there, the 1st time was the same hour wait, food was ok but very small portions, and we were still hungry after we left. We went back today to give it one more shot and it Was horrible read more

Stopped in for a quick lunch and was pleasantly surprised. I had the pulled pork "spicy" with slaw on top, #4 on the current menu. Great tosted bun with a huge amount of pork and slaw. No need to order a side the sandwich was so big. Will return for the ribs for sure. read more

The beef brisket sandwich is heavenly. Good sized portions, perfectly seasoned and very tender. We ate at the restaurant, which I don't think we'll do again. The restaurant is super clean, as is the rest room. Tables are spaced far enough to get around when it's crowded. Service was fast and friendly. What doesn't work is that they have no paper cups, so you're drinking out of a can or a single use plastic bottle for water, and to go containers are styrofoam. The sandwich combos include a bag of chips and soda in a can. Would have liked some slaw instead of bagged chips as an option. There are some sandwiches that have slaw on them in the menu The TV was on some creepy true life murder show, which was not our favorite thing to hear while having lunch. It's kind of a challenge to get into the parking lot if you're coming from Belt Line, but the barbecue is worth the visit. Next time we're doing take out. read more

Very dissatisfied, full disclaimer I am friends with one of his competitors so I am trying not to be biased but this was crap. I've only eaten at the junction city Location so maybe the other spots have better food. For almost thirty bucks we had two sandwiches and a tiny carton of mac and cheese which tasted like blue box with some gritty shredded mild cheddar thrown in and no seasoning, no seasoning is going to be mentioned again. Now to the brisket sandwich, I'm pretty sure he uses his cap trim for the sandwich because it was mostly fat, no seasoning and not much smoke just mush on soggy bread with boring sauce. I'm a bbq guy myself and brisket isn't my best, I know a half dozen people who make better brisket than me but this guy is not one of them. Now the pulled pork sandwich, omg no flavor and the texture of baby food with some anemic slaw which tasted like bagged walmart stuff, no pepper, no vinegar just cabbage and mayo...uggh! Will not visit again, may try another location since this one just opened so they might just be working out the kinks but my goodness I would be ashamed to serve any of that even at home, for free. read more

Waited 45 minutes still no food. Doesn't even deserve one star for service. Food used to be very good but now they won't hire help to cook the food. Poor girl at register also prepares food. Too bad will never go there again. Used to love this place. read more

I'm very reluctant to post a less than stellar review of a locally owned and operated restaurant of any kind. In fact, I go out of my way to find and support them. However, yeaterday's visit was a disappointment. I had the brisket dinner with mac and cheese and cole slaw for the sides. Instead of the slices of brisket as shown in the picture behind the counter, these were a motley mix of small, miscellaneous pieces in more grease than sauce. Very disappointing. The mac and cheese tasted like it came out a Stouffer's foodservice pan of mac and cheese. Very well could have been, as it had that kind of bland uniformity. The slaw was slaw mix in foodservice slaw dressing. Nothing remarkable or distinctive about it. The corn muffin was warm and had a nice chew to it. That was god. I wanted and continue to want this place to be better and do a better job with the food. Just throw in some mustard and horseradish into the slaw dressing and you'll have something memorable rather than utterly forgettable. Start making your own mac and cheese and people will talk about it and start coming in for it. As it stands, you're better off taking it off the menu as a side. For the brisket, save the scraps for the sandwiches and maybe throw into the mac and cheese (there's an idea!) to make it more memorable. I understand it's difficult to own and operate your own business but in order to be competitive, you folks need to stand out and nothing about this dinner was outstanding. I really wish I could write a better review for y'all but you have to step up and make it worthy. I sincerely hope you take this constructive criticism to heart. We need more locally owned businesses, not fewer. read more

One star because I had to. My dad spent $13 on a "brisket sandwich". The meat was not smoked, braised maybe but did not taste as if it had been on the grill or smoked. Half of the meat served on the sandwich was fat and it was drowned in BBQ sauce. If you're looking for good BBQ, you won't find it here... They only serve disappointment. read more

We stopped by BBQ by Tony's to taste the menu for wedding catering ideas. We had the bbq chicken sandwich, pulled pork sandwich, large side of Mac n cheese, and a corn bread. We have not eaten there before and we were greeted by a less then enthusiastic order taker. Both the bbq chicken and pulled pork was delicious, moist, and flavorful. The large Mac n cheese was cheesy and flavorful as well, but disappointed in the size. I would consider the dish a small appetizer vs a normal side dish. The order taker person also delivered our food but forgot the cornbread. Again with the enthusiasm of a wet noodle. When we got the side of cornbread it was more of a shot of corn bread which half stuck to the cup cake wrapper. The flavor was OK but we were not offered butter or anything to add to it. Overall taste was good, but disappointed with the overall experience. The website really talked about fantastic service, but fell well short of that today. read more

Holy balls I love this place. Fair warning. First off. The only complaint you might come up with is the meat portions can be a little small. I think I got a half pound or less of beef brisket with my meal. But it was amazing. Worth it. You won't find anything else to complain about. And it's worth trying anyway!!! If I was a rich person I'd order multiple orders of the beef brisket... I could gorge myself on that stuff. There was plenty of sides. I had the collard greens because I'm lactose intolerant, but they were surprisingly very good. My order was right on time and it was delicious and everything as expected. Try them at least once. They're amazing. read more

Absolutely no complaints. Great prices, GREAT food, friendly people! Had the Mac-Attack (BBQ pulled pork topped with creamy mac-n-cheese), and the tri-tip sandwich. The mild sauce is sweet, I recommend the spicy sauce (I like the bite it gives) Closed on Mondays, but otherwise, come check it out! read more

BBQ By Tony - Mac-Attack and tri-tip! Mmmmmm. I recommend the spicy sauce! - Barbeque Near Me - Eugene, Oregon

What great BBQ! The meat was awesome (I had the rib tips) and the greens and the sweet potatoes were great. That being said I have to speak on the service. It was a Sunday afternoon and not that busy and we received really bad customer service. There was not a table to accommodate our party of four and the back room had the chairs stacked on the table tops. We ended up pulling two small tables together ourselves so we could sit down. We went to the counter to order and the young lady seemed very put out when we asked her questions about the menu. We finally got our order placed and returned to our table. A white couple came in and the young woman jumped from behind the counter and led them to the back room where she promptly cleared a table and got them seated. She finally brought our food to us which was wonderful but did not say a word to us as she dropped our food on the table. It was so obvious that another customer, an older white gentleman, stopped by our table and apologized for the bad service. He mirrored that the food was great but we didn't deserve that service. Interesting experience given the owner is black. Not sure he's aware of this customer service challenge and hope he is now. read more