We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Ray came out to do an assessment of our windows and siding where the window trim has started to…read morerot. He was very prompt and communicative and honest. Ultimately, we're going to replace our wood trim with wood trim instead of hardy plank trim, which Titan doesn't do, but Ray was clear about the pros and cons and his experience with this issue. If we ever had a siding or window issue we would 100% call Titan again.

An AI robot answered the phone when I called to discuss getting an estimate for windows and doors…read morein our home. No way we're spending thousands of dollars on a project when a real person doesn't even answer the phone.

Imperium replaced the siding on the back of my house to fix some rot issues. I chose Imperium after…read morereceiving quotes from 5 other firms. Imperiums pricing was fair and transparent. Out of each firm I met with, Imperium was the most thorough when they came onsite for the estimate, clearly explaining what their solution would be and what I should expect the finished job to look like. These fellas cleaned as they went and kept the job site in reasonable shape. They also cleaned up very well at the end. I am satisfied and will be calling them next year to replace all my windows and have already referred them to a friend who is needing her whole house siding replaced. These are the guys you want to hire.

From start to finish, the entire process of replacing the siding on my house and painting was…read moresmooth and professional. Connor walked my wife and I through all the options, offered honest recommendations, and kept me updated at every stage. The crew showed up on time each day, worked efficiently, and treated my property with care and respect - even making sure not to damage our garden beds. My house looks like a brand-new home. If you're looking for fair pricing, and great customer service, this is the team to call.

We had wonderful weather for our installation. Mario's crew was awesome they did an amazing job…read moredemoing and installing. they cleaned up after themselves. and the walk through was efficient and thorough. The crew were very pleasant and kind. To watch them work like a team was great! I would have thought they'd been working together for years. Would absolutely recommend this company if you're looking into windows for your home. Angel was the final walk through and he made sure everything worked perfectly!!! This company is top notch. You can't go wrong with them.

This company is a scam!!!!! This company should be reported…read moreto Better Business Bureau. Same deceptive tactics as mentioned in previous reviews. Verbally agreed on 18 month no apr if paid in full for half of cost of windows. When we received bill from Synchrony bot loans at %9.9 which costing us more in actual interest than payment to loan. When I called Synchrony they stated the company sets the promotional rates. I reached our sales rep gave me run around. San Antonio office phone goes straight to automated message. They are already in breach of written contract as far as terms. I don't know where to go next

Michael and his team did an amazing job! We recently had all of our siding replaced on our 30+ year…read moreold house that still had it's original siding. They were upfront with pricing, easy to work with, and extremely professional. His contractors were thorough and efficient - completing the job ahead of schedule. Most of all, I liked that Genuine Texas Exteriors doesn't line item every little thing and drive the cost up - they included everything you needed to have a watertight, good looking home.

I highly recommend Genuine Texas Exteriors for your roofing project. Sam and Michael were clear and…read morecommunicative and helpful in explaining the options that made the most sense for my house. They did a full roof replacement and I appreciate the level of quality and quick work from the crew. I got photos of each step along the way showing the work completed and the related warranty documents at the end. I had gotten a handful of quotes from roofers and GTE was the most professional and comfortable to work with - I'm really glad I chose them.

Be careful dealing with this company. Derek Goeden is not to be trusted. He helped me on two…read moreprevious roofs but is now suing me because I wouldn't let him overcharge me to paint and do some siding repair.

As a first time home owner I'm so glad I went with Refined Roofing Systems. They were very thorough…read moreeach step of the way. Going into this process I had no idea what I was doing or where to start but he made sure I understood everything. They spoke with my adjuster and insurance claims to make sure nothing was over looked and all damage was documented. Their team did an amazing job on my roof. Top quality work. I can't recommend this company enough!

The absolute BEST customer service from a trades company I have ever experienced in my 11 years…read moreliving in Austin. David & Bill's communication was top notch. Pricing was beyond fair - the most reasonable quote by a far stretch. Other companies were trying to charge 2-4 times the amount. David was the most thorough and knowledgeable person when looking at my roof leak. He was the only person out of 4 roofer companies to climb into the attic and find the source of water intrusion. He and his crew were even willing to work with my schedule and did the roof repair on Sunday. I feel so lucky to have given Bill & David a call to check out my roof issue. I will highly recommend them to anyone and 10/10 will be going to them for any future roofing needs.

I reached out through Yelp and the owner, Bill replied very quickly. David, the owner's son came…read more He took the time to go into the attic to find the leak/hole, and then climbed the roof to show me the damage. The estimate was good value and I felt I could trust them. His staff member Oscar came out and did the repair. Afterward David returned to check the work. Oscar had missed the maintenance part of the job, so David had him come back the next day to finish it properly and they also sent pictures once everything was done. Overall I'm happy with the repair and would recommend them.