Travis repaired my backyard fence. He did an amazing job my children are able to play safely outdoors now. Our new fence will be able to with stand all upcoming weather conditions. Travis will be our go to fence guy from here on. read more

There are a whole slew of reasons I'm giving this company 1 Star. First off, the owner Todd would not come look over the job beforehand so we were on the same page. Second, he is dishonest about pricing. Third, as the owner, you are responsible for your employees. His worker damaged the paint on my siding using gorilla tape instead of blue painters tape. Not just 1 area, the whole bottom plank adjacent to my porch. We won't even get into the names he called my wife (cuss words) when she called to have the job finished. The job is still not finished. I'm in a service oriented business who recommends good fellow contractors and Todd is not one of them. I have documented the way he spoke to me & my wife & have documented the damage. The job is still not finished & we are to the point we don't even feel safe having Todd back over. Save yourself the trouble & use someone else. Oh & he's been paid in full. If you'd like to know more on Todd, do a background check. read more

Todd did a great job power washing and staining my fence. It looks like a new fence! He was super easy to work with, he got me on his schedule quickly, and did a great job at a fair price. Good communication throughout. I'll definitely call Todd again when I need more work done. read more

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I contacted Custom Deck and Fence via word of mouth. They tore down our old fence and installed a brand new 250 ft horizontal fence. We decided on the horizontal style to match the other modern updates we have been doing with the house. Since you're not supposed to stain a brand new fence, Todd and his crew came back to stain it 2 months later. We went with cedar naturaltone for the color. Looks great and definitely adds a lot of value to our property. Working with Todd was a breeze. He is super friendly, approachable, and just a great stress free experience to work with. Explained all our options and was up front. Recommended them to my parents for their house and I know we will be going with Custom Deck and Fence for any other outdoor projects we have in the future. read more

Custom Deck and Fence - Pressure Washers Near Me

We used Todd to stain our deck a few years ago, then again last week to fix a mess I made when we borrowed a friend's power-washer to try to clean the deck ourselves - don't do that, btw! His team replaced rotted planks and built a stair handrail for us, in addition to re-staining the entire deck. All for a decent price. Todd's guys Martin and Byron did a great job on everything and the handrail was much sturdier and nicer-looking than we even expected. One of his workers spilled stain in the gutter in front of our house - the rusty red looked like a murder scene! So we said we'd pay them when it got cleaned up and it was, over the weekend even. Good, honest workers that we'll hire again for sure. read more

Todd and his crew did a fantastic job re-staining our deck! Our deck was only 8 months old and needed a lot of TLC after the summer/winter. It looks better now than it did when it was first built. Todd was very responsive and professional - all three guys really went above and beyond. They even did a few extra odds and ends for us like fixing rails, replacing a cracked board on the stairs, etc. Highly recommend!! read more

Custom Deck and Fence - Fantastic work re-staining our deck. Not a spot missed and the color is perfect! - Pressure Washers Near Me

Todd is a solid guy who runs a good business. His crew was extremely talented and polite and we very much enjoyed having them around. We're very happy with results and feel it was money well spent. Thanks so much for the great work Todd and crew. read more

Custom Deck and Fence - Pressure Washers Near Me

All I can say is my husband and I agree we would never do business with Todd or recommend his services. We found Todd on Yelp and saw the other one star reviews but were skeptical because he had so many other five star reviews. We figured it was an isolated incident and unfortunately we were wrong. We contracted with Todd to have him tear down our existing roof on our pergola which was leaking when it rained and put on a new roof that did not leak. We made it pretty clear the only reason we were considering doing the renovation was to get a deck roof that would not leak. Todd came out on a Wednesday and the quote was received on a Friday, the quote included in one lump paragraph a total cost to fix the roof as well as other items we asked about when he came out to do the bid. Unfortunately the quote was not broken down for us to understand how he got to the price he quoted us. I emailed him back on Friday stating it was too much and asked him the cost to just fix the roof and not the other items discussed. He emailed me back on Saturday with a new cost and stated the work could be completed on Monday (per our request). Since he emailed me on Saturday I asked him to call me back so I could speak with him directly. The quote still seemed high to us and I wanted to see if we had any wiggle room, something I later found out after the job was completed that he took a huge offense to. Not only did he keep bringing it up that we tried to screw him by negotiating, something that is a very common practice, we also had the audacity to do business with him on the weekend. In my opinion if someone chooses not to do business on the weekend you simply don't respond or state that you don't do business on the weekend. You don't conduct the business on the weekend and then turn around and give your clients grief. The job started on a Monday and it was scheduled to take a day which it did. Todd called us that night asking for final payment; we paid half at the beginning of the job and agreed to pay the remaining when the job was completed. However perfect timing for us it was predicted to rain and we asked if he could wait for a couple of hours to see if the roof would leak. This set him completely off, he immediately started yelling and cursing at my husband demanding payment and threatening to put a lien on the house if we didn't pay right away. When he realized he wasn't going to bully my husband into paying he started calling me leaving me nasty voicemails and threatening to put a lien on the house. We weren't asking for much just a couple of hours because it was predicted to rain. Any business that stands behind their work would consider this a normal request. It wasn't until I sent him a text stating we fully intended on paying him but I had concerns that he wouldn't back his work if it did leak that he calmed down. Turns out the roof did leak and we have videos to back our claim, he did send out his crew and after three attempts the roof was leak free and the job was completed on Thursday three days later. I would like to acknowledge that his crew was very helpful and understanding of our concerns. Unfortunately Todd is the owner and ultimately the decision maker and everything needed to be run by him. Which brings me to another point, on the first day, Monday, one of the workers pointed out to my husband that it would be beneficial to move our back gutter. Rather than go through Todd my husband offered the worker $60.00 to take down the gutter a job that would not entail much per the worker. The worker declined stating he had to go through Todd, who eventually quoted $550.00, once again a high bid. We declined to remove the gutter because honestly the gutter was there when Todd initially came out to give the bid and if he felt it was a concern he should have mentioned it at that time. However, throughout the next few days while trying to get the roof repaired Todd kept referencing this incident saying we are classless (his words) and referred to my husband as someone that couldn't be trusted to tell the truth about the roof leaking. We had to send videos and even that wasn't enough so we eventually asked to have someone meet us to prove the roof still leaked. All in all this was a horrible experience and one I wouldn't wish on anybody which is why I am writing this review. This is by the way our second review; Yelp removed my husband's first review stating it didn't have enough information. I personally had asked my husband to keep it simple. Immediately after posting the first review Todd once again called us within a matter of minutes leaving a very disturbing voicemail on my phone and a rude text message. I told my husband of this and he called Todd which resulted in Todd threatening my husband if he did not take the review down. We contacted the police and have a case number should any of this harassment continue. I really struggled with writing this review but want people to know of our experience. read more

I called Custom Fence and Deck Staining after I saw one of their business cards. I had been looking high and low for someone that had experience with ipe (Brazilian hardwood). Our deck is 8 years old, very large, and had accumulated quite a bit of mildew since it's last refinishing. Todd came right out, explained to me what needed to be done, and gave me a very reasonable bid. He moved all my furniture and plants off of my deck (a big job) and even took pictures of where everything went so he would know how to put it back! Todd did an amazing job refinishing the ipe, and it looks fantastic. I choose not to stain my deck, but to let it weather naturally, so I cannot review his staining work. I am VERY pleased with Custom Fence and Deck Staining. I give them 5 stars because of the professional way that Todd conducts his work, the high quality job he does, and his reasonable pricing. read more

Custom Deck and Fence - My mildew covered ipe on the left and the freshly power washed wood on the right. - Pressure Washers Near Me

Great job, really - everything went smooth. Todd is quick to respond, great price, super tidy, knows his business - worried about how much of the prior stain needed to come off with the power wash so the grain would look good with the new coat. Very careful to wipe all the stain off the metal posts, got into all the nooks and crannies, super careful of the neighbors house and driveway. Covered the bushes and pool completely. Quite an amazing job. Fast, well priced, easy to work with - good communication. Highly recommend. Added a couple pics of the shadowbox fence! Thanks Todd!! read more

Custom Deck and Fence - Shadowbox fence, the new stain job makes it look new again - Pressure Washers Near Me

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We stained our deck in a teal blue color called Mountain Pine and looks great! I love the result! They did a good job and they also did my fence and the door of my house in a dark brown tone Mahogany Olympic Stains. read more

Custom Deck and Fence - Pressure Washers Near Me

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After a lot of deliberation, husband and I decided to post this review of Custom Deck and Fence Staining. Todd came out and gave our deck repair and paint project a quick look - he came back with a middle bid but more importantly his crew was available on our tight schedule; this is why we chose Austin Custom Deck and Fence Staining. Throughout the job, Todd kept coming back for more money for yet more lumber. Apparently he underbid our project and did not take the time or care to accurately assess the extent of the repairs; we were annoyed but continued to agree to his additions without any fuss. I did ask Todd to update his invoice/estimate so we could try to keep on budget and we would have a record of the costs. He started showing signs of being annoyed at giving me the updated invoice. I just figured he was stressed. At the painting stage is when things really went sour. My husband and I showed up to check on the job. Todd became enraged when we pointed out his crew had mispainted part of the decking and needed to repaint with the correct color. Pool surround was left with gunk from tape and the overspray on the pool equipment was upsetting - we recently had all the equipment replaced and I had cautioned the team to make sure to mask off but they masked only casually leaving a lot of overspray. Pointing this out only made Todd angrier. Over the course of next two days Todd started demanding to be paid in full, swearing, calling us names, "Just give me the f**king check!" At one point my husband and I threatened to call 911 and considered filing a police report. His response was to pace angrily in front of the house until we "paid up." We paid Todd in full, just to get him away from us. At no point did we ever indicate that we would withhold his fee; indeed we felt that he had seriously underestimated the lumber and paint quantity and prior to his angry outbursts were feeling a bit sorry for him. And the deck? Some areas were not repaired and the paint job was incredibly sloppy. They did not clean the deck at all before painting, just painting over leaves, dead bugs, whatever. Trash everywhere and many of the smaller tasks left completely undone. The final bill was about 25% over the bid. read more

Fantastic job! They built and stained my deck and I couldn't be anymore happier with the results. I did some research with other vendors which were a tad higher than what I budgeted or found reasonable. I'm glad found this company because they did the same job at a lower cost. read more

We used Custom Deck and Fence to build our back deck. We got 4 quotes and while they were not the cheapest (but not the most expensive), we decided to go with them based on availability & responsive communication. They were able to finish our deck in a couple days, just in time for Sunday Funday Football BBQ. We are very happy with the final product. read more

Thanks custom deck! Had a great experience with Todd and his team, from start to finish. Would highly recommend. Initial evaluating was thorough and honest, and Todd helped me decide the best refinish to make my deck like new. His team were very responsive and professional, and easy to work with. If you need any deck or finishing work done, give them a call. read more

we just completed a large exterior renovation of our home. This included siding, windows, paint. A pool renovation and deck work performed by Todd's company. All of the crews were good but Custom Deck and Fence Staining stood out as the best. They communicated with us every step of the way. Lorenzo the foreman was a pleasure to work with every step of the way. Todd's final bill was exactly what he had promised from the beginning and we will be calling him back for more deck work in the future. read more

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We used Custom Deck and Fence Staining to re-build our back deck and install a new back fence. Todd and his crew did an awesome job and they were really great to work with. Their communication was great throughout the project and they went the extra mile to make sure we were happy with the end result. The new back deck turned out great and so did the fence. We've worked with other fence companies in Austin and never had an experience as good as this. The quality of work was very high and the price was very fair. We will definitely be using Custom Deck and Fence Staining again in the future. Highly recommended. read more

I'm so happy I went with Todd at Custom Deck and Fence Staining! You won't find a more trustworthy or hardworking individual. My deck was looking a little rough and I'm not one to keep up with it, but I had company coming over and I wanted to make a good impression. I hired Todd to power wash and stain my deck and he got it done in a reasonable amount of time at a great price. He was incredibly knowledgeable about the entire process. I wouldn't hesitate to go back to him again! read more

I've been putting off re-staining my deck for at least a year because I was hoping to do it myself. After getting a door hanger from Todd, I decided to call for a quote. Todd showed up on time and was very professional while he gave me the quote. The price seemed very competitive to me (we had got a couple of quotes 4 years ago when the deck was last stained. I'm the type of guy that would usually get multiple quotes, but Todd's price was very reasonable and he seemed very trustworthy. So we went ahead with it. We are very pleased with the final product, and will be sure to call him again in a couple of years when we need the deck stained again. In an industry where professionalism and great communication is probably not the norm, Todd is a master communicator. Phone, text, email - you name it and he communicated with me through that mean in a very timely fashion. Great guy, great company. I'm very happy with our final product. read more

Todd was very professional, timely, and I just felt that he was a trustworthy guy. I had tried contacting 2 other companies but just didn't feel as comfortable. The powerwashing made a huge difference on the deck, and the cedar naturaltone stain allowed the grain to show through which was the look we requested. I would easily recommend this company! read more

We were very pleased with the fence staining done by Custom Deck and Fence Staining. Todd was very responsive after my initial call and promptly sent me a very reasonable bid after a visit to my back yard. He and John worked very hard to make my fence look like new again. They were very careful with their stain to make sure none of my neighbors' property was affected. Both Todd and John were professional and pleasant to work with. Our back yard looks so much better now thanks to Custom Deck and Fence Staining. Roxanne S. read more

There's a reason these guys have an all 5 star rating - from EVERY customer. They worked from dawn to dusk every day until it was done and they stand by their work. Todd didn't give me a quote with a 4 page disclaimer, he gave me a quote and told me I'd love my fence - and I do! Since I had my fence stained I waited two days to test sprinklers and one needed to be moved. With in 48 hours they came out and did the move - that easy. He and his guys checked with me regularly to make sure I knew things like the way a gate should go or hardware. I didn't have to micromanage these guys work hard and stand by what they do. Hire them if that's what you're looking for! read more

Todd is amazing and lovely to work with. My house needed some serious deck love, the paint was chipping and gross, it looked like it had been through some bad weather and half of it looked rotten. Todd's crew came out and fixed it right up, some of the planks were replaced, but the rest of the deck was salvaged with some serious cleaning and a beautiful stain! Thank you so much, our backyard looks sooo much better!! read more

Todd and his crew were great--called me back promptly to come out and look at my roof deck, and followed up quickly with a thorough power washing and carefully-applied staining. Lorenzo, who did the actual washing/staining, was polite, friendly, and attentive to keeping our property clean and tidy while the job was being done. I have now found my deck company, and will be calling them again, no question. read more

Todd was easy to work with from the beginning. He was very responsive throughout the entire process. Quickly scheduled a consult and had a quote prepared within 24 hours. We were able to schedule work to be done within the week. He quickly answered any questions we had via email and text. Always kept us updated on when they would arrive to do their work. Todd and his crew did a great job with our older deck - pressure washing and staining, and even replaced a damaged board for us. Very satisfied with the work. read more

Todd and his associates did a great job on cleaning and staining our IPE wood deck. They were professional, showed up on time, and finished the job in the time promised with great results. read more

Todd was really easy to get a hold of and very responsive to both Voice and text communication. He also wasn't afraid to give me a ballpark estimate of what work I needed to be done over the phone, which is hugely helpful. He was able to schedule a visit/estimate very promptly. Extenuating circumstances (on my end) had me delay the work needed to be done, but I will update the review when it is. In the meantime, I would not worry about this contractor not being communicative as so many others unfortunately are, Todd was on top of it! read more

Spectacular results on my double deck! It turned out better than I had hoped for. The deck is about 20 years old and hadn't been taken care of with the most love...so when I was talking to Todd about options and what the end results might be like, he pointed out that some of the deck wear and tear may show through the natural looking stain I had selected. After carefully weighing my options I decided I still wanted the natural look. It turned out so amazing! Superseded my hopes!! I am now talking with him about finishing my hardwood floors inside and coming back in the spring to do my fence. Try Custom Deck and you will be pleased!!! read more

Friendly and efficient! Our poor deck/stairs were in sad shape, and Todd and his crew made it look better than brand new! It's so pretty we may have to buy new furniture for the deck because the old stuff doesn't look nice enough anymore! I'm so happy with the work, thank you!!! read more

I was very pleased by the work conducted by Custom Deck and Fence. Very professional work crew with excellent workmanship. Overall, excellent results on repairing and staining my backyard deck. Steve Cruz read more

Todd came out to give us a bid on staining our brand new deck and pergola. He was responsive, punctual, and was great at answering all of my follow-up questions once we got the bid. We ultimately chose a different company for our staining project, but the bidding process with Todd was very professional. read more

Custom Deck and Fence did a really nice job on our deck rehab project Trex composite was installed in place of the old wood flooring, some joists replaced and others added to accommodate the additional weight of the composite, and the existing railings sanded and re-stained. We are very pleased with the end result! Todd was was easy to work with and communicated updates timely, and I was impressed by his professional and hard working crew. The project took a bit longer than expected, but I realize it was a large and complex undertaking. Our only (minor) issue was when Todd asked for an additional unplanned payment during the project, but to his credit he didn't push it. Overall, we had a positive experience and would hire them again. read more

I saw a flyer for Custom Deck & Fence Staining and decided to call. My husband had intended to do the work himself but just never seemed to have the time. Todd came over and gave me a free estimate, which was extremely reasonable. We set the date for the deck staining to begin. He also painted white dowels by hand. Todd did a very meticulous job and we are thrilled with the results. The deck was in really rough shape and now it looks new again. I wouldn't hesitate to recommend Todd to anyone. He was professional, courteous and great at what he does. Teresa P. read more

Todd and his crew did a great job staining my fence. The process was fast and really straight forward!

Todd provided a free quote for deck staining. The price was reasonable and less expensive than the previous time the deck was stained. The job was performed professionally. I chose a solid stain, but would probably go with a transparent stain if done again. But that's a personal preference and nothing to do with the quality of the result. I will call Todd again when it comes time to stain the fence. read more

Todd did a great job! He power washed and re-stained an upper and lower deck in our house. Both look great! He was on time, efficient and reasonably priced. I 100% recommend this company! read more

We wouldn't hesitate to work with Todd again. He was consistently prompt and professional, and our deck and driveway look fantastic. While power washing our deck he appeared to be training of his guys on method, and his emphasis on quality and attention to detail was obvious. Todd was also very attentive with schedule updates and arrival times when weather and other jobs got in the way. If you're considering a deck facelift and/or concrete power wash, Todd's definitely worth a call. read more

Couldn't be happier with our decision to use Todd to re-stain our deck. Excellent service and fantastic outcome. Highly recommend!

We had a great experience with Todd and Custom Deck and Fence! We have several fences surrounding our house, so Todd came out to give us the most accurate quote possible. They were able to start within a couple of days, which was great. The employee that came to power wash and stain our fence did a great job. He was very careful to cover anything that was not getting stained and left our property clean at the end of the workday. He also pointed out a broken board and pickets that needed to be replaced and took care of those for us. Todd came back out a couple days after the project was finished to look over the whole project and complete touch-ups! Our fence looks so much better! We wouldn't hesitate to use this company again! read more

Todd and crew did a great job on our deck. Todd is experienced and knowledgeable and was able to make good recommendations on stain choices for my deck. His crew was also very experienced and made the deck look great after 2 days of work. Very satisfied and no complaints! read more