Brightwing installed our Hardie plank siding a few years ago. I ordered the siding with the factory finish and it was installed using the manufacturer's recommended touch-up paint for any exposed nails or defects. After a time, the touch-up paint faded to a different color than the siding. When I contacted Fran, he went to the manufacturer to find a resolution. Unfortunately, the manufacturer didn't stand behind their own procedure. Fran could have walked away and left me to deal with this issue but he didn't. He went out of his way to make certain it was fixed. My house now looks like new again. Also, my compliments to Hector on a great job. read more

They did a nice siding job on my house. A few months later the trimming separated from the garage door opening. The owner (Fran) himself came out and did the repair. Great follow up business practice! read more

Fran and the guys do great, quality work at a fair price. This was the best contractor experience I've had in years. Highly recommend...

I once stayed at a five star hotel and my friend remarked the she felt like the staff wrapped her in a blanket and took are over her. That's exactly how I felt about the work that Brightwing did on my home. Fran was quick to get in touch and get me a quote. It was so reasonable, I didn't pursue another quote. Fran kept in touch while we waited for the windows to be manufactured, and Hector and his crew worked long hard days to complete the work. They did quality work. I had my siding replaced. They had to replace the sill plates due to rot. Then new windows, paint, new columns, etc. Fran came by often to check on the work. I can't say enough about how lucky I feel to have found this company to do my exterior work! Highest recommendation! read more

Brightwing Custom Crafted Exteriors - After - Windows Installation Near Me - Austin, Texas

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Worked with Cole to screen in my back porch and had a great experience from start to finish. The durable screen material and long runs without vertical posts sold the product and the service was top notch. Highly recommend! read more

Brightwing Custom Crafted Exteriors - Windows Installation Near Me - Austin, Texas

Working with Brightwing was a fantastic experience. This team is top-notch. Thorough, tidy, polite, skillful. The end product exceeded every expectation! Thank you to Fran and his crew. We look forward to working with you again in the future! read more

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Cole and Hector at Brightwing did an amazing job with my project. I had my siding replaced with hardie plank and a window, new front door, and cedar porch post installed. They were very communicative during the entire process, they finished on time, and they made sure everything was done right. One of the reasons I went with Brightwing was because I could tell from the pictures that their previous projects have been done with a great attention to detail and they have a high quality end result. I am happy to say they exceeded my expectations and my 40 year old house now looks like it was built yesterday! I highly recommend them. read more

My husband and I needed siding replaced on our house and very quickly due to some areas of exposed holes and rotting wood so we reached out to multiple companies for a quote. We were not only looking for aggressive pricing, but somebody that could get the job done quickly and with the best craftsmanship. Fran came by the house and he was so thorough and explained everything so easily and nicely, I was just hoping his pricing would come out great too. Too our luck, his pricing beat everybody else (big names and small) by far! Fran had his guys come out within days to start working and they pretty much worked from sun up, to sun down. We were surprised how quickly they finished the project! We have been doing major renovation work around our house and have been disappointed with all the other different contractors and such we've had to work with, so Brightwing was really a breath of fresh air! Fran and his team have been such a pleasure to work with. After the siding was done, we even decided to add on exterior paint on our entire house as well as replacing a couple patio doors out back. It's like we have a whole new house and it not only looks FANTASTIC, but we feel great about the work and the price. We plan on using Brightwing for any work around the house in the future that they can provide! Don't go anywhere else! read more

Brightwing Custom Crafted Exteriors - Windows Installation Near Me - Austin, Texas

Brightwing replaced our sidings and all windows in Jan. 2021, they also built a very nice covered back porch too. Fran and his crew did a fantastic job. The finished sidings and windows look beautiful, the back porch is very well done and looks nice too. Fran is very knowledgeable and pays a lot of attention to details, his entire crew is also very professional, very polite and easy to work with. We had some previous roof leak issues and the team even fixed that up too.. We highly recommend Brightwing! read more

I hired Cole, with Brightwing last year after seeing their work on a neighbor's home. Cole was extremely informative, attentive and helpful. The crew, led by Hector, was exceptional. They were timely, worked diligently, and were excellent craftsmen. The pricing was competitive. As with any undertaking of this magnitude - they replaced the siding on my entire home - there were a couple of minor mishaps, nothing that brought my estimation of the work down in any way. I very highly recommend this company. read more

Brightwing--and Fran and Hector specifically--delivered the best experience we've had with a remodel. They ripped off 5 layers of old siding and replaced it with board and batten, swapped out light fixtures, painted the exterior and rebuilt our storage doors. They showed up when they said they would and were conscientious and professional throughout. Quality work. Fair price. We are already planning our next project with them! read more

We interviewed three companies to replace our siding. Brightwing was the first and they left a great impression that was going to be hard to top. Fran, and Hector and his crew were exceptional. They came recommended by a trusted friend. The "pre-sales" from Fran was very informative and comprehensive. the whole time, Fran made every effort to inform me of the entire process and was great at answering questions. Once the work begun, Hector and his crew were just a joy to work with, to the point that it was a little sad when they came out the final time for touch ups, of which there were only a small handful, as they just did an excellent, detailed job throughout the entire process. One thing that occurred to me when both Fran and Hector came out to do the final walk-through and touch-ups, is that they were proud of their work. It didn't just feel like the end of another job. I don't think you get that much any more. read more

We used Brightwing to replace our siding and windows in the summer of 2019. Brightwing stripped off old vinyl siding and then our original wood siding underneath, added insulation, etc. and topped it with Hardie siding. They also replaced all 22 windows during the process. It was a good experience working with Fran on the proposal and throughout the project, and we felt he was honest and cared about the work. Hector, who led the crew onsite during the project, was also great to work with in regards to communication and attention to detail. The job was not without its challenges, mainly due to our house being from 1950 and not knowing how the window spacing would be until demo time. Brightwing ended up having to add new interior filler trim and replacing the window sill on every window in our house, so the new windows would fit and look good with our existing trim. Additionally, Migard made an error sizing one of our windows and we had to wait weeks to get a new one which delayed the project. For these reasons, the job took a lot longer than originally expected, but Fran and Hector kept us in the loop, explaining the challenges and options. We are very happy with the final product and are glad we trusted Brightwing to guide us through the process. read more

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Fran from Brightwing gave us a competitive quote to replace the aging wood siding on our home with Hardie Plank siding. I chose his quote from 2 other competing quotes. I opted to go with OSB sheathing under the Hardie plank. I asked Brightwing to quote due to his ratings on Yelp, and on the James Hardie web site (http://contractors.jameshardie.com/). When it came time to do the work, The team was very professional and diligent. The team leader, Manuel, was very polite and checked in with me each day before starting work, and at the end of each day. Manuel made sure I knew what was planned, and when the work would be stopping for the day. Each day when the crew left, the house was protected against any potential rain and the work area was clean and neat. When the siding crew finished, the painting crew took over. The crew leader was also polite, knowledgeable and informative. My wife spent some time discussing the paint job with him and his input improved the final results. This is the best painting team I have ever worked with. I am extremely satisfied with the work and would recommend Fran and Brightwing to anyone who is considering updating their siding. read more

Brightwing just completed my exterior home remodel and I am 1000% pleased! They installed all new windows, replaced the original 1984 siding with Hardie plank & trim, and painted everything. They also replaced some gutters. I got quotes from 4 big name companies in Austin, all of whom have an alliance with James Hardie. They all came in at around the same cost but I awarded the work to Fran based on his sincerity and trustworthiness. Also, he offered up a design idea which was already what I was going to ask for so right then I knew that he was the right choice. Hector and his crew are A-MAZING!! They showed up before 8am every day and worked until at least 5, sometimes 6 or 7pm. They are efficient, they are perfectionists (they follow James Hardie best practices), they cleaned up every day after they were done, and they are THE NICEST group of guys! Hector always let me know what they were going to do each day and he answered all my questions. They went above and beyond by doing some other random tasks (light fixtures, removed my defunct satellite dish) which made everything look brand new. I highly recommend them to everyone considering an exterior remodel! read more

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We have one of those "Masonite" houses. Everyplace the paint or surface is breached (think squirrels) the Masonite sucks up the water like a sponge. Eventually, it will flake off and blow away during a storm or critter invasion. My husband and I knew we had to get rid of this stuff and replace it with cement fiberboard. It seemed appropriate to replace the windows at the same. We have a lot of windows and knew this upgrade would save on energy consumption, plus add to the comfort of our home. We did a lot of research and a lot of shopping. We got quotes from 3 or 4 companies. Each company was close in price and had very good customer rating reviews. My husband did even more research and asked the reps of each company several questions. He felt like Fran (with Brightwing) most closely followed the recommendations from Hardie Plank. Also, we really wanted the OSB board under the siding and could not see doing this project without it. I did the research on windows. After reading reviews on replacement window forums I became interested in the Don Young windows. I also have a relative who installed this brand of window almost ten years ago and they still look great. Fran had no problem with our request. We got a quote for the windows and proceeded to schedule the work to begin as soon as weather permitted. Each day Manuel and his crew were parked outside ready to go to work. They worked very hard in miserable weather. We had neighbors checking in on the work and we were all impressed with their speed and accuracy. I think we had the windows/siding installed and the whole house painted in 10 days with periodic bouts of rain. The painting crew was also very, very good. I am pretty picky about details and have done a fair amount of painting myself over the years and I was VERY pleased with their work. Give Fran a call and get an estimate, I think you will be pleased too! read more

In preparing to sell our home of 23 years, we decided to upgrade the exterior siding to Hardieplank. After obtaining quotes from three different contractors, we selected Austin Hardi-Pros (now Brightwing) and did not regret this decision. Fran Carter (the owner) was extremely patient with us as we changed the scope of the proposed project. Fran gave us various options and did not push us toward the more expensive options. In fact, he suggested repairing the broken sliding glass door locks and window locks. The $140 repair cost was far cheaper than replacing the windows and sliding glass doors would have been. The start of our project was delayed about one week due to rain in late May that slowed down a large project in front of ours. Fran provided us with updates about when his crew would start on our house. When the crew began, they worked fairly quickly, and the house looked great when they finished. The only negative was that the crew trampled some recently-planted ivy in front of our house, even though we'd cordoned the area off. In hindsight, we probably should have pointed it out to the crew rather than assuming they'd understand why the area was roped off. read more

Couldn't be happier with the service and ability of the guys at Brightwing. Fran was clear and kind from day one and his team was great while at the house. They provided a timeline and actually were able to start and finish early! Pricing is fair and clearly explained. You can customize the job for exactly what you need and it's all very straightforward on the quote / contract system he uses. I absolutely love the work they did and I was able to be as hands off as I wanted. Totally trusted them through the whole process. Each day and after the complete job they cleaned up around my yard and driveway. Super happy with everything. read more

Five stars for Hardi-Pros! My husband and I could not have been more pleased with the quality and customer service we were given. From the very first phone call I could tell I was working with someone who cared about our project and what we were trying to do. Douglas graciously bent over backwards for us on more than one occasion. He made sure we got what we wanted and within our budget. (something others did not try and do) He went over our different options and helped us choose the best hardi plank for our home. Our house looks incredible with the new siding. His crew was responsible and skilled and they made sure all the details were taken care of and in a short amount of time. Our house has been completely transformed and we owe it all to HARDI-PROS! -Liz and Patrick Austin, TX read more

Brightwing Exteriors did a great job replacing the exterior wood on my home with Hardie Plank, painted, fixed my patio roof, and removed and installed new gutters. The before/after pictures on their website show good examples of what they do. They were always on time, always cleaned up, always friendly, and helpful. They explained what would happen and did exactly what they said they would do and more. I would certainly use them again. Very professional. Great quality results. My neighbors commented often how good my house now looks. read more

When loved ones' home needed major siding work, I was hesitant to reach out to anyone because the homeowner had done the all original construction work and we didn't want any mistakes or oversights. Making these outreach calls was also stressful since we had no clue whom to contact and had made several (unsuccessful) research calls...until to Fran Carter with Bright Wing (also on Angie's List)! Fran created a thorough estimate, explained every charge and made every requested change to the initial estimate in a timely manner as well as explaining any questions along the way. Once the agreement was made, he and the excellent Bright Wing crew were efficient and had the entire job done within the agreed upon timeframe with minimal stress to the homeowners since they were able to stay in the home while the work was done. Even with another crew already on site for a different job, Fran's communication skills were excellent and very appreciated, since there could have been delays to either project or other mistakes in trying to coordinate but no problems here! We could not be more pleased with the entire process and Fran's final follow-up to get this done right the first time and within budget! They have our eternal gratitude and any future business or referrals! read more

Fran is excellent to work with and timely with his responses. The crew led by Hector does top notch work and helps to resolve even the smallest issues that you find and clean up after themselves every single day. The end result is effectively a new house - we replaced our 1981 windows and masonite siding that was buckling in a few places, as well as new front and back doors. I 100% recommend the work they do. read more

Our twenty-one year old home was due for a facelift, the poor quality siding used by our builder isn't even approved anymore. Wanting something durable we selected Hardie Plank, and started looking for bids. Yelp and other sources led us to Brightwing. Cole, the representative, impressed us right away by asking what we wanted, providing options, and not trying to push us toward any particular product or service. When we selected the style and extent of the install (full siding, soffets and fascia) he did a thorough estimate. The price was reasonable, and for a slight additional fee they included replacing our front and back doors, which we purchased and provided. The work crew onsite was exceptional, they worked well together and were very eager to do the work well and get everything right. They were considerate and professional. This was my first major work to contract for a house, and it was far smoother and convenient than I ever imagined. The house looks new, the high quality paint used is beautifully applied, two coats on all surfaces. And they left the property spotless, no debris, nails, nothing to show they were here but the finished product. Highly recommended. read more

I was very pleased with the work. I had gotten other bids and put it off for a long time but they were very much in line with the other bids. Depending on other jobs it may take awhile for them to get to you, I had to wait about a month and even though they initially said it may take a week, it actually took 2 weeks, but I appreciate that they were not rushed and took their time and did a really great job. I know they have at least 2 different crews that work, meaning 2 or more projects at the same time. The Jollyville address is really just a small office that may not be occupied all the time, but Fran will come to the house and go over everything with you. There are usually 3 payments expected: When contract is signed, before painting has started and at the end. The work crew was 3 to 4 people every day and they worked every day including weekends. read more

Brightwing replaced siding and repainted the exterior of our home in June 2020. The results have been excellent, and I would recommend them to neighbors. I appreciated that Fran discussed the pros and cons of Hardie products and construction methods. We chose trim and siding to be butted instead of overlapped. Other companies did not offer this choice. Brightwing added a metal splash guard to protect the bottom of the siding nearest the ground. They addressed my concerns about insect and rodent ingress at building corners. They adhered to Hardie installation requirements. They carry worker's compensation insurance for their contractors. Their estimate and business agreement were easy to understand and fair. Finally, they went beyond scope of work when they fixed a gutter shield and cleaned off a roof area I was unable to access on my own with my ladders. read more

We are very pleased with the work that was done on our house. Everything came out amazing and the pricing was extremely competitive. We will not hesitate to hire Brightwing for future work on our home. Also, as a bonus, all of the employees were incredibly polite, helpful and accommodating. We highly recommend them! read more

Brightwing has just completed replacing hail damaged vinyl siding with Hardie planking on the entire west side of my home in Lakeway. The excellent, detail oriented crew of 4 men had to remove 3 layers of previous siding; wood and the vinyl. Unfortunately, there was quite severe water damage to my chimney interior wood studs. They spent hours repairing/replacing those supporting framing studs. It was additional time and materials, but I effectively have a brand new chimney! I have never had craftsmen on any job, do a PEFECT job--they did! They made sure to clean up around the house each evening when they were finished for the day. Each of them was an extremely polite, and courteous gentleman. Fran Carter is a businessman of the highest order. Absolute integrity, honesty, intelligence and kindness. He was immediately responsive to my every inquiry. Again not often found these days in the trades. I can't recommend Brightwing highly enough. I am beyond delighted with them! Leslie M. read more

So this is kind of an odd review because they didn't do any work for me but I have to say, the gentleman I spoke with was very kind and informative. He gave me great suggestions for doors that I need installed. My job is pretty tiny but if other things need to be done, I'll definitely call them back to get a bid. Thank you for your kindness. read more

Austin Hardi Pros just finished re-doing the siding on our house and we have been very pleased with the entire process. Fran came out and did the bid, which was about the same price as a couple other competitors. We decided to go with him because he had done work in our neighborhood and I couldnt find a single bad review about their company online. Fran was very involved and communicative throughout, making sure that we knew how things were going and what we needed to do. His crew did a great job, led by Mario, and worked very hard on the project. Each evening, when they finished, they would always tidy up the yard and sweep the patio and driveway where they were working. Fran would either text or email me every day and generally stopped by in person several times a week to make sure everything was going ok. HE always made sure to make us aware of any issues and took care of them ASAP. For instance, one day while I was at work, one of the workers somehow accidentally cracked one of our windows. Fran immediately texted me and told me they would take care of it with the glass company. the glass guy came out a couple days later and replaced it and Fran took care of everything. i understand that those mistakes can happen and it made me feel very confident that they took care of it no questions asked. At the end of the job, we did a walk-through with Fran to spot any last little things that needed to be done. Fran was pickier about his crews work than I was and spotting things I never would have noticed. I was impressed that he would go out of his way to make sure it was all done perfectly. This was our first major work done to our house and we were very impressed with everyone in this company. I would highly recommend them to anyone who needs siding work done. read more

This is the second time I have used Austin Hardi-Pros. Doug and Fran are great to work with. The first time I use them I thought that my project was too small but they did it with ease. This time we were replacing all of our windows and siding on the house. OMG the pricing was fantastic. My husband wanted a second quote so we checked around and found other siding/window companies pricing were three or $4000 more than Austin Hardi-Pros had quoted us. Austin Hardi-Pros also provided credit so I didn't have to go to the bank for small home improvement loan. These guys were clean and efficient got the work completed on time... they cleaned up as they went along, there is no cleanup or painting needed on the inside of the windowsills after they were done, the windows look like they had always been there. I highly recommend using them. Very professional and clean team. Emily and Bob read more

We have a 1950s home in Allandale that needed major exterior work - siding, roof, windows. My first call was to Brightwing Exteriors for a siding estimate. Fran came out and spent a great deal of time explaining the project and getting us a very detailed bid. He was knowledgeable and offered loads of ideas to help us come up with the project that fit our budget. Between the time that we signed the contract and the time the project started, he was in touch regularly about the projected start date and what to expect on day 1. During the project, he was in touch by phone or by text every day to let me know what to expect the following day and to check in to see if I was pleased with the crew and their workmanship or if I had any questions or concerns. Speaking of the crew, they couldn't have been more courteous or hard-working. The workmanship and quality of the project from start-to-finish was excellent and we couldn't be happier. To be honest, I've never had a better experience with a contractor and enthusiastically recommend Brightwing Custom Crafted Exteriors. read more

I used Brightwing Custom Crafted Exteriors back when they were known as Austin Hardi-Pro. I was extremely satisfied with the work they did, our house still looks brand new from the outside. The other week, I had a question regarding my siding, which was installed 3 years ago. During an inspection by my exterminator, the exterminator told me that there was a gap between the siding and the foundation. This was not due to any fault of Austin Hardi-Pro. I live in an older home, and when the original siding on the home was installed, it also had the same issue. I wrote Fran an email and he responded the very next day. Not only did he write back immediately, he came down to my house to examine the concern even though 3 years had passed since I had the work done. He assured me that my siding was installed perfectly, but offered to pin the siding to the sill plate free of charge if I was concerned about the gap. I decided against having it pinned down for aesthetic reasons, and ended up stuffing the gap with copper mesh. It feels great to hire a contractor who takes pride in the quality of work they do, and is responsive to questions long after you've paid them. If you're looking for someone who's fairly priced and offers high quality work, Fran is the man you want to get the job done! read more

Fran carter's Brightwing Exteriors is the best siding company around. I interviewed 3 contractors and Fran has a competitive bid and great service. The process is transparent with no add-on after contract is signed and the finished product is beautiful. Fran is easy to work with and his crew pleasant to have on property. My 40 yer old custom home looks new. read more

We contracted with Brightwing to replace the windows and siding at our house. It was a solid experience all the way around. The quality is impeccable and from our standpoint they were completely professional and followed through on all promises we made. We ran into a snag when the factory delivered windows with damage. This pushed out the completion timeline but Fran's crews worked the weekend to make up time. It was an excellent job. read more

We Had work done at our home we were told they only do great work NOT true our siding was done improperly very unhappy with the siding I am wondering how they got 4 stars didn't want to select 1 star my advice is go talk to the people they did the work for I can assure you it won't be good. Please do your research first before you sign anything . For this Company I don't know how it came about but we are located here in a Austin Texas NOT some other state . Let me clarify there was a lot of rain but only on 2 workers worked on the Job but were told it would be a Crew so it wouldn't take that long . It did take more time I do want to say thank you for the hard work the workers did . But again do your research . read more

We had the BEST experience with Brightwing and all their workers. They exceeded our expectations in getting our project done ON time even with me making a few significant changes during the project. Our home is absolutely beautiful!! Fran was so great in explaining everything to us so that there were no surprises. I truly cannot say enough great things about everyone that worked on our project!! If I could give more than 5 stars - I would! read more

Really, really like these guys. They did siding on our house and even though they nicked our electrical wire, they paid for an electrician to come out and fix it (and it wasn't cheap either). The siding looks great, too! Very honest, which is hard to come by these days. I wouldn't hesitate for a minute in recommending them. read more

We had a very positive experience working with Brightwing and highly recommend them. Fran is very knowledgeable and passionate about siding. He gave us the information we needed to make decisions but didn't try to upsell us. He was upfront about being more expensive than his competition but also more upfront and specific about the scope and costs of each part of the project, providing a much more professional, targeted, detailed estimate than the other companies we requested bids from. Fran is very responsive and communicative. He was easy to reach by phone or email and always quick to reply. He regularly reached out to us during the project to update us. The crew who did our siding, led by Mario, was amazing. They worked hard and efficiently. All of our interactions with them were positive. We were impressed with how quickly they transformed our house. We are delighted with our new siding and so glad we made the choice to use Brightwing. read more

When taking on a very large project like residing & replacing the windows of a 2 story home, My husband and I chose to receive a few bids and research reviews online. Austin Hardi-Pros stood out from the rest immediately. Fran was very easy to talk to and didn't come across with a heavy sales pitch. He listened to what our needs were, and we felt he was professional, had integrity and a good work ethic. Fran spent many hours going over our options, requests and needs and addressed each one thoroughly. Our project was very large and took a while to complete (most issues related to weather), but the end result is beautiful. I would reccomend Hardi- Pros to others looking to reside their homes in the Hill Country area. -Mike & Allyson Marble Falls, TX read more

These guys are tip-top. Fran Carter, the manager, is knowledgeable, fair, sensible, communicative, helpful, and just a very nice person in general. This is the second time I've hired him and his people to do the exterior of a house. I wish I had the oomph to build another building so I could hire them again! They're my example of a well-managed team, from staging to cleanup. Never any problems and all the work is beautifully done. read more