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    JP Exteriors

    4.7 (110 reviews)
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    Despite the many 5 star reviews, we had a pretty awful experience working with JP Exteriors. It started when we accepted a bid to replace our entire house with Andersen 100 windows. We signed the contract and put a deposit for half the entire amount. After we signed the contract and put in our half deposit, we were informed that 2 of our windows are arched and Andersen 100 doesn't make arched windows. They said we could replace our front of the house windows with Andersen 400 or Simonton. Simonton is supposedly a less expensive window than Andersen's 100 series. But, they quoted us a higher price to replace the front windows with Simonton than we were quoted for the same windows in Andersen 100. We ended up ordering Simonton Windows with grids for our entire house. We had already paid ($15,000) from our original contract and we were locked in with JP Exteriors. On window installation day, we noticed that there was one window at the front of the house missing a horizontal grid. They let us know that they could get us a "great price" to replace the window that we had already paid for with the proper grid. They also left several small projects unfinished including painting the trim around 2 windows, filling interiors holes around 3 windows, fixing an interior window sill that was damaged during window installation. Ultimately, the window that was missing a horizontal grid was replaced at no additional cost to us and the remaining unfinished items were all competed in a satisfactory manner. However the replaced window that was missing a horizontal grid has now been replaced and the vertical grids on the top window are not lined up with the vertical grids on the bottom windows (See photos below.) It looks terrible and is at the front of our house. We wanted to love JP Exteriors based on their 5 star reviews, but unfortunately, we have had a 1 star experience. Update: They have said that they will fix the window so that the grids line up. If this happens, that will be good.

    Windows

    Cannot say enough good things about JP Exteriors as a company as well as the windows they installed in our home. We received quotes from 3-4 reputable big name window companies and JP's price point was tens of thousands of dollars less. The entire process was top tier. Their transparency, communication, speed, product quality, and installation was outstanding. We took out some big arch windows and it was so great that JP was able to install siding to fit the new window shape. Nothing cookie cutter about them. This made the job seamless and smooth. Do not go anywhere else for windows! We have fiberglass windows with the exception of two vinyl windows (circle and arch), and they look great together even though they are different brands. This was only possible because we went with JP and they sell multiple window lines so we were able to choose what best fit our needs and budget.

    Before
    Emilio L.

    I would highly recommend JP Exteriors for any window replacement/upgrade. I was spending too much on my electricity bill and figured replacing all 19 of my windows on my home would improve efficiency. Brandon, Griffin and Oscar and others were all very thorough and professional with the entire process. We waited 6 weeks after they took exact measurements for the windows to be delivered and install took only two days. Very pleased with their work! I've included some before and after pictures below. The white grid windows are the 20+ year old windows and we went with black picture/casement replacements.

    Love it!
    Kirsten R S.

    The process was straightforward and smooth from start to finish! Everyone was great to work with and the final results are fabulous!

    Scorching inside electric meter
    Dianne K.

    UPDATE: The owner of JP called and accepted responsibility for the electrical issues and repairs and will discount the siding bill to reflect the $5953 in charges. We are paying for the whole house surge protector to bring it to code. There have been threads off and on about siding companies. We interviewed 3 and went with JP Exteriors. Some of it went well and some of it was a disaster. The salesman was knowledgeable, notifications were prompt, delivery of materials was on time but not the right items as a giant pile of OSB appeared but we were scheduled for 1" foam board, a dumpster was placed across the entire driveway but they cleaned up every day. Site supervisor introduced himself and gave me a card with cell #. Found out later the company only uses subcontractors-not employees. The crew removed the old siding and black paper then rocked / yanked our electric meter off the side of the house to put the siding on behind it. UNFORTUNATELY this caused them to short out our electric meter as one of the screws that used to hold the meter to the house fell onto the connection of the city 120V power line in the box. It not only caused shorts and outages at our house but apparently in the house behind ours. The first we knew about this was around 2am when the smoke alarm began to blast and power went on and off for hours. Finally in the morning resetting the breakers seemed to help. We contacted JP but their take was electric was not their thing. More problems through the next day and we called out both Austin Electric and Salt Electricians to diagnose and resolve the issues we were having. The crew did a really great job of putting on the siding and painting it. I wish they had done the required contact to the city of Austin to have the electric meter removed properly and reinstalled. The repairs and city meter fee amounted to over $7000 and took over 6 hours to resolve leaving us without power all that time. I am also minus 1 freezer we used for the food pantry and not sure what other electric damage was done. I would be forewarned that just yanking the electric meter off the old siding and gluing it back to the house is dangerous and costly.

    House
    Ben C.

    I was debating leaving a 4 star rating due to some issues after the initial job was done, but the work was so good that I think they deserve 5. The work was done on time, everything was according to contract, and they were responsive to all my needs before I agreed to finish the payment. One negative was that communication was difficult at times, and once the job was done it took a couple months to clean up the debris and tie up the loose ends of the project. I got pretty frustrated at times, but they were responsive and professional and took care of everything. My house looks brand new, and all at a competitive price. I would highly recommend this company.

    Before - hail damage

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    3 months ago

    Installed all of the replacement windows in our home. We had a good experience and can recommend JP exteriors.

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    3 months ago

    Very good service they fixed my house and made it look beautiful. Without you, I would be living in a pig sty

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    Page 1 of 3

    Ask the Community - JP Exteriors

    Do y'all do just the installation and painting if I already have the James Hardie material on hand?

    Hi Ben, thanks for contacting JP. We usually don't do "install only", but what's the situation & we can discuss? thanks… 

    Don’t See Your Question? Ask Away!

    Review Highlights - JP Exteriors

    Mike was kind and quick to respond to my many questions, and his crew's attention to detail was impeccable.

    Mentioned in 24 reviews

    Read more highlights

    Austin Pro Siding, Windows & Roofing

    Austin Pro Siding, Windows & Roofing

    4.7
    (136 reviews)

    We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

    We recently had our windows and siding replaced and highly recommend Austin Pro! They are a James…read moreHardie verified siding company and offer multiple window brands and styles (we went with Andersen windows). Our project manager, Nate, worked with us extensively to find the right options to fit our vision and budget. He patiently answered all our questions, offered his expertise, and checked in on the progress during and after installation. Both the window and siding crews were courteous and efficient and every last detail was addressed during our final walk through. We are loving the new look along with the temperature and sound regulation benefits! For reference, we also got quotes from Window World (slightly less expensive but not energy efficient certified), Titan Windows and Siding (significantly more expensive), and JP Construction (comparable on almost everything but not quite as proactive on follow up).

    The Glass Guru of Austin North

    The Glass Guru of Austin North

    4.2
    (97 reviews)

    The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

    I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.

    21st Century Austin Painting Siding & Roofing

    21st Century Austin Painting Siding & Roofing

    4.8
    (149 reviews)

    We first reached out to 21st Century Painters back in May 2022 for a whole-house estimate. Although…read morewe weren't ready to kick off the project just yet, their reasonable quote and stellar reputation in the Austin area kept them at the top of my list. Fast forward to March 2026: as we began preparing for broader home renovations, we reconnected with them for an updated whole-house quote. After hiring a handyman to take care of minor repairs around the house, we were finally ready to paint by May. Because 21st Century is so popular with local school districts and commercial clients, their summer schedule fills up fast. However, they promised they could start our project in August during the first week of school, and they delivered right on schedule. Throughout the planning phase, they were incredibly responsive to all my questions and accommodating whenever I needed to update our project scope. When work began, the execution was incredible. They initially estimated the job would take between a week and a half to two weeks. For our nearly 3,200 sq. ft. home, we stayed at a nearby Airbnb expecting a longer process, but their team was so efficient they started on Monday and wrapped up completely by Saturday! The quality of work was outstanding, and their customer service is truly top-notch. As a self-proclaimed perfectionist, I was amazed when I did my initial walkthrough. There were only a few minor spots that needed touch-ups; everything else looked flawless. The owner, Gary, and project manager, Mike, maintained excellent communication and knew the exact status of the project at all times. The crew was courteous, respectful of our belongings, and made sure the house was securely locked up every day. During the final walkthrough, Gary personally ensured I was 100% satisfied and had the team address the few touch-up spots right on the spot. They were so appreciative of our flexibility with scheduling that they even brought a box of donuts to the final walkthrough! Our home literally feels brand new now, and we are so excited to enjoy it for years to come. I will definitely be hiring 21st Century for any future painting needs.

    Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

    Ringer Windows

    Ringer Windows

    4.5
    (14 reviews)

    I had 18 new windows installed in 2022 and it was a nightmare…read more First, installation: Ringer did not apply for the required permit with City of Austin and an Austin Code of Compliance guy showed up just 2 hours after they started installing and shut down the job. Ringer finally filed the appropriate permit and completed the job about a week later. They left trash behind in my yard and damaged the Sheetrock in one of my walls around a window. When I pointed it out, the supervisor laughed at me and said, "You live in an old house!". He then suggested I could hire and pay the cousin of one of their installation guys to repair the damage they left. Mold: In 2024, my blood pressure skyrocketed for no apparent reason. While I was dealing with that medically and trying to figure out the source, I found a tiny mushroom growing inside above the window where they damaged the Sheetrock. That triggered me to get mold testing done and there was mold growing in the wall behind the cracked Sheetrock above and below one of the windows they installed. They had not caulked externally above or to the side of that window, nor the window above it (2 story house). I grew sicker and sicker from the mold until I could have it remediated and then had to have reconstruction done because they had to tear the Sheetrock and insulation out and was down to the studs in my living room. It cost me nearly $8,000 to get it corrected. Greg Ringer: The windows were still under warranty, of course. I had guys out from Ringer Windows to show them the missing caulk, cracked Sheetrock and suspected mold (before the mold was removed). I sent Greg Ringer a demand letter for the cost with pictures of the mold, mold testing reports and all the invoices and he only offered to pay about .30 cents on the dollar for my damage and his lawyer tried to make me sign an agreement not tell anyone or they wouldn't pay me. I finally had to take him to small claims court and prevailed. The court made him reimburse me fully for the damage. Given that I only had mold (so far) with 2 windows, I have 16 others that for all I know could get mold at anytime.

    I am very unhappy that there is A company whose only sales philosophy is that People don't know…read morewhat things ,Like windows, should cost. Ringer is not that company. Ringer manufactures and installs an excellent vinyl window. While not all of my vinyl windows came from Ringer, they were all brand named and still performing as new after fifteen years. I installed the non Ringer windows and the ringer crew installed theirs. Their crew were so very focused, quiet and professional that I checked a few times to see if they were still there. My two large front windows and an awning window over my kitchen sinkdone by Ringer cost less than a price my brother got for one large window in his home from the company that I mentioned in the first sentence of this review. Please people even if you are wealthy do not waste your money on the company that is in your mailbox every week. Read their terrible reviews on Yelp and then call Ringer.

    JP Exteriors - roofing - Updated August 2026

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