Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

Despite the many 5 star reviews, we had a pretty awful experience working with JP Exteriors. It…read morestarted when we accepted a bid to replace our entire house with Andersen 100 windows. We signed the contract and put a deposit for half the entire amount. After we signed the contract and put in our half deposit, we were informed that 2 of our windows are arched and Andersen 100 doesn't make arched windows. They said we could replace our front of the house windows with Andersen 400 or Simonton. Simonton is supposedly a less expensive window than Andersen's 100 series. But, they quoted us a higher price to replace the front windows with Simonton than we were quoted for the same windows in Andersen 100. We ended up ordering Simonton Windows with grids for our entire house. We had already paid ($15,000) from our original contract and we were locked in with JP Exteriors. On window installation day, we noticed that there was one window at the front of the house missing a horizontal grid. They let us know that they could get us a "great price" to replace the window that we had already paid for with the proper grid. They also left several small projects unfinished including painting the trim around 2 windows, filling interiors holes around 3 windows, fixing an interior window sill that was damaged during window installation. Ultimately, the window that was missing a horizontal grid was replaced at no additional cost to us and the remaining unfinished items were all competed in a satisfactory manner. However the replaced window that was missing a horizontal grid has now been replaced and the vertical grids on the top window are not lined up with the vertical grids on the bottom windows (See photos below.) It looks terrible and is at the front of our house. We wanted to love JP Exteriors based on their 5 star reviews, but unfortunately, we have had a 1 star experience. Update: They have said that they will fix the window so that the grids line up. If this happens, that will be good.

I contacted * Luke at Zen Windows in November. It was so easy to look at things on the Internet…read moreinstead of having someone come out and do the hard sell. I took the time to look at other products before I decided.I decided I wanted the patio door work done by the them and called to talk about specifics. Aric the Installer, came out to measure before the door was ordered. I understand not all businesses do that, but I was told they wanted to make sure it was a perfect fit. Because of Covid, the door took a little longer than expected. Once the American made door was delivered to the local business, installation was scheduled within a week. Aric the Installer called to verify our appointment time. He showed up on time, removed the old door and installed the new one in the morning. He also removed the old door so I don't have to wait until the city bulk pickup. zen Windows guarantees their product and should I sell my home, the guarantee goes with the new owner.

They honored the warranty on a back patio that cracked. Fixed it completely free in a timely…read moremanner. Luke and his team were a joy to work with. This group is under new management and clearly know what they're doing

I had a five-star experience with these guys - they came to service my big heavy doors which were…read morenot closing property - I highly recommend - will definitely use them for future door/ window matters. Thank you Dan and Garrett!

We had those old 1950's aluminum frame windows and we had a lot of them. 14 total openings some of…read morethem being floor to ceiling. We had a couple of quotes from other places including HD and no-one compared in price! Also HD told us that we couldn't get the side sliding windows look that we loved about our old aluminum windows and had to get double hung because sliders wouldn't pass egress code. Not true! We decided to go with vinyl windows and a large 8 foot sliding door off our kitchen. Austin Retrofit worked with us and gave us exactly the look we wanted at a very affordable price compared to other outfits. As other posters have mentioned you do have to be patient because they get very busy in the summer. I would recommend getting the quote in the winter and scheduling right away so you're not left waiting too long. About the workmanship. They arrived on time and were very respectful of our home. They hung thick plastic to protect furniture and the rest of he home from dust and debris. They cleaned up after themselves impecably and I think our house was cleaner after they left than when they arrived. They even touched up the paint on our window frames and replaced some rotted out framing lumber without charging us any additional fees. Some places will make you get a different contractor all together to do any framing replacement. Also be wary of places that aren't willing to submit for a building permit. These days with the city of Austin becoming more and more rigid you really should go with a reputable business. They submitted our permit application (albeit a little late) and we just had our inspection today. We passed with flying colors. We love our new windows and I would recommend these guys to anyone needing a retrofit. They can do fancy high end as well as budget options to suit your needs.

I contacted Karen because my son accidentally broke a pane in his window. She sent someone out…read morewithin 48 hours to replace the pane and it only took 20 minutes and his window was as good as new! It was very reasonably priced and a seamless process!

First off, I rarely write reviews, but in this case, I felt compelled to share my experience. The…read moreeffort and work performed was exceptional!! They installed 3 major windows on the front of my house. The product they brought and the professionalism during the 7-hour process (and I said, VERY big windows) surpassed my expectations. I highly recommend using this company - you will not be disappointed. BTW - shout out to the guys who did the work - you rock!

It's rare these days to find a contractor that really embraces customer service. Glass Guru was a…read morerefreshing find -- Justin called promptly, made an appointment, and even texted when he'd be slightly late. He fixed my window that wouldn't close fully in just 15 minutes, then declined to charge for such a short call. Excellent customer service!​​​​​​​​​​​​​​​​

I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.

We had wonderful weather for our installation. Mario's crew was awesome they did an amazing job…read moredemoing and installing. they cleaned up after themselves. and the walk through was efficient and thorough. The crew were very pleasant and kind. To watch them work like a team was great! I would have thought they'd been working together for years. Would absolutely recommend this company if you're looking into windows for your home. Angel was the final walk through and he made sure everything worked perfectly!!! This company is top notch. You can't go wrong with them.

This company is a scam!!!!! This company should be reported…read moreto Better Business Bureau. Same deceptive tactics as mentioned in previous reviews. Verbally agreed on 18 month no apr if paid in full for half of cost of windows. When we received bill from Synchrony bot loans at %9.9 which costing us more in actual interest than payment to loan. When I called Synchrony they stated the company sets the promotional rates. I reached our sales rep gave me run around. San Antonio office phone goes straight to automated message. They are already in breach of written contract as far as terms. I don't know where to go next

Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Jim and James replaced the glass on twelve windows for me. They were a pleasure to deal with:…read morepunctual, reliable, thorough and diligent. They left everything sparkling!

Jim Sweeny, the highly experienced owner/operator of Fog Gone Glass, knows how to make a lasting…read moreimpression. With over a dozen fogged windows on my '06-built custom house, the eye-opening efficiency and sheer competence --- not to mention the most excellent pricing! --- led me to accept Mr. Sweeny's bid, which led the field at every point. On a Monday, he came to assess the job, carefully informing me about what I had and what was needed and, of course, wrote up the cost details. Four days later, as promised, he returned on time and ready to work, a big stack of replacement glass on board. The entire job was completed in a matter of hours, with nary a speck of dust nor bit of trash left behind. There's been a deal of cold weather and rain since my 2025 replacements went in, but my bright new window glass just keeps on shining. Hurrah for Fog Gone Glass!