We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

We recently had our windows and siding replaced and highly recommend Austin Pro! They are a James…read moreHardie verified siding company and offer multiple window brands and styles (we went with Andersen windows). Our project manager, Nate, worked with us extensively to find the right options to fit our vision and budget. He patiently answered all our questions, offered his expertise, and checked in on the progress during and after installation. Both the window and siding crews were courteous and efficient and every last detail was addressed during our final walk through. We are loving the new look along with the temperature and sound regulation benefits! For reference, we also got quotes from Window World (slightly less expensive but not energy efficient certified), Titan Windows and Siding (significantly more expensive), and JP Construction (comparable on almost everything but not quite as proactive on follow up).

We had a screened-in patio added to the back of our home. JP exteriors provided excellent…read moreworkmanship, thorough and prompt communication and professional and polite work crews. We are 100% satisfied with the overall process as well as the final product.

I do not recommend JP Exteriors. They do not take responsibility for the damage they cause to your…read morehome. Before starting the project, we signed a contract where they clearly stated they would be responsible for any damages--but that turned out not to be true. During the installation, one of their subcontractors either damaged a sliding door we had them install, or said nothing about existing damage and installed it anyway. This left us with the stress and expense of replacing it ourselves. Additionally, while installing siding they damaged the drywall in multiple rooms inside my house and again refused to fix anything. This has been a very frustrating and costly experience. I highly do not recommend this company. If I could give -1 star, I would.

I contacted * Luke at Zen Windows in November. It was so easy to look at things on the Internet…read moreinstead of having someone come out and do the hard sell. I took the time to look at other products before I decided.I decided I wanted the patio door work done by the them and called to talk about specifics. Aric the Installer, came out to measure before the door was ordered. I understand not all businesses do that, but I was told they wanted to make sure it was a perfect fit. Because of Covid, the door took a little longer than expected. Once the American made door was delivered to the local business, installation was scheduled within a week. Aric the Installer called to verify our appointment time. He showed up on time, removed the old door and installed the new one in the morning. He also removed the old door so I don't have to wait until the city bulk pickup. zen Windows guarantees their product and should I sell my home, the guarantee goes with the new owner.

They honored the warranty on a back patio that cracked. Fixed it completely free in a timely…read moremanner. Luke and his team were a joy to work with. This group is under new management and clearly know what they're doing

I had a five-star experience with these guys - they came to service my big heavy doors which were…read morenot closing property - I highly recommend - will definitely use them for future door/ window matters. Thank you Dan and Garrett!

We had those old 1950's aluminum frame windows and we had a lot of them. 14 total openings some of…read morethem being floor to ceiling. We had a couple of quotes from other places including HD and no-one compared in price! Also HD told us that we couldn't get the side sliding windows look that we loved about our old aluminum windows and had to get double hung because sliders wouldn't pass egress code. Not true! We decided to go with vinyl windows and a large 8 foot sliding door off our kitchen. Austin Retrofit worked with us and gave us exactly the look we wanted at a very affordable price compared to other outfits. As other posters have mentioned you do have to be patient because they get very busy in the summer. I would recommend getting the quote in the winter and scheduling right away so you're not left waiting too long. About the workmanship. They arrived on time and were very respectful of our home. They hung thick plastic to protect furniture and the rest of he home from dust and debris. They cleaned up after themselves impecably and I think our house was cleaner after they left than when they arrived. They even touched up the paint on our window frames and replaced some rotted out framing lumber without charging us any additional fees. Some places will make you get a different contractor all together to do any framing replacement. Also be wary of places that aren't willing to submit for a building permit. These days with the city of Austin becoming more and more rigid you really should go with a reputable business. They submitted our permit application (albeit a little late) and we just had our inspection today. We passed with flying colors. We love our new windows and I would recommend these guys to anyone needing a retrofit. They can do fancy high end as well as budget options to suit your needs.

First off, I rarely write reviews, but in this case, I felt compelled to share my experience. The…read moreeffort and work performed was exceptional!! They installed 3 major windows on the front of my house. The product they brought and the professionalism during the 7-hour process (and I said, VERY big windows) surpassed my expectations. I highly recommend using this company - you will not be disappointed. BTW - shout out to the guys who did the work - you rock!

I called for a broken window in my sons school condo that…read moreNeeded to be repaired asap and they went the next day ! Fast friendly and affordable . Great job and we they didn't even need access to the house .

Prompt response to my inquiry. Prompt estimate. And, though they suggested it could be several…read moreweeks to install my window, I'm delighted to say we waited less than two weeks. The installers, JC Baker, James Hopkins, and Kobe Barnum were efficient and fast. All are highly recommended. I give all, plus The Glass Guru of Austin North, an A+.

David R. and Kobe B. did a great job installing the glass in our back door. The price seemed high,…read morebut we didn't shop. The initial estimator indicated the attached shade did not need to be removed. When the crew arrived, they said they would need to remove the shade. I'm glad they did as there was pounding required for the window installation. David reinstalled the shade before they left however it fell down a day later. The shade is a "snap in" type which the crew was familiar with. After looking at it closely, one side was not snapped in completely. I think they should double check this kind of thing before leaving the job.

We had wonderful weather for our installation. Mario's crew was awesome they did an amazing job…read moredemoing and installing. they cleaned up after themselves. and the walk through was efficient and thorough. The crew were very pleasant and kind. To watch them work like a team was great! I would have thought they'd been working together for years. Would absolutely recommend this company if you're looking into windows for your home. Angel was the final walk through and he made sure everything worked perfectly!!! This company is top notch. You can't go wrong with them.

Performance Windows came to my home in Utah, offering what they called an "advertising discount."…read moreTheir pitch was that instead of spending money on social media or TV ads, they would offer a discount to homeowners in exchange for placing a sign in their yard, monitoring their electric bill for a year, and asking them not to share the details of the deal. During the visit, the salesperson Caleb and I actually geeked out over the science of efficient windows, which I appreciated. But compared to my second estimate, Caleb never showed me how efficient their windows really were, not even a link to their brochure. Everything was on his table as a presentation. The other company let us physically feel the difference in heat transfer (or lack thereof), which was far more convincing. What I didn't expect was that Performance Windows also pulled my credit and opened a Synchrony credit card during the same visit, which felt pushy and uncomfortable. The "discount" itself turned out to be underwhelming. After conducting my own research and contacting another company, I was shocked to find a $50,000 difference (without the discount) in pricing for the same Alside windows and sliding doors. Even with their so-called advertising discount, Performance Windows was still about $12,000 higher than the competitor's quote that included installation and labor costs. This could have been a 2-star review based on the lack of transparency and weak demonstration, but the deception and pressure to close a sale left a bad taste. VERY IMPORTANT TO GET ANOTHER ESTIMATE!!!

Excellent workmanship by the painting crew, combined with professionalized quotes, recommendations…read moreand final walk through by Mike "KAP" Makalena. Great customer service. Highly recommend 21st Century if you're considering painting projects in future.

I recently had 21st Century repaint the exterior of my house. You can find that review here as…read morewell. I'm writing a new one because this is a different project. After they finished painting my house, a few weeks later after heavy rains I noticed a stain on the ceiling of a guest bedroom. I knew immediately it was the long nagging problem of the "dead valley" along my roof. The house was designed and built according to the architect's drawings to have the roof of the first floor bedroom run into the siding of the house. It was a short "run" and rainfall should go quickly into the gutters. But, this was built under a big, old oak tree and for many years, I've had leaves and twigs built up, damming up the water. If I can remember it, I have to get up on a ladder with a rake and rake the leaves away from where the shingles meet the siding. After one major hailstorm, I had the roof replaced and when they replacing it, I asked them to build something to reduce the leave/branch damming. They did build it, but apparently not big enough. It lasted probably 14-15 years until this recent Spring. Since I had a good experience with 21st Century, I called them out to give me a bid on repairing what was probably rotted trim and exposed flashing and other rot elsewhere. And while they were at it, I asked them to build me a better diverter away from the siding. They came out and took care of it in a day. The guy was there from 8:30 to 5:00, taking a break for lunch, but got it done. Since they were also the painters, they asked me for the leftover paint they left for me (for touch-up) that came in handy as they had to replace the rotten trim and as it turned out a section of the roof decking. Attached are the pictures they took for the bid and then afterwards when they were complete. They were detailed enough to ask me first, "hey, this diversion we're putting in is a lighter grey then your shingles. Are you okay with that? We can go back and get darker materials". I said that was fine. No one can see that part of the roof and so it was trivial to me. The only negative thing from the painting and the roofing experience is so minor it's not worth taking away a star is that there will be a gap between when you sign and return the contract and they contact you about scheduling the actual work. In both cases, I had to drop them a line to remind them I was in the queue. Being a service that can't work when it's raining, I can understand that they have days where scheduled work is delayed and that causes a snowball effect of delays.

Jim and James replaced the glass on twelve windows for me. They were a pleasure to deal with:…read morepunctual, reliable, thorough and diligent. They left everything sparkling!

Jim Sweeny, the highly experienced owner/operator of Fog Gone Glass, knows how to make a lasting…read moreimpression. With over a dozen fogged windows on my '06-built custom house, the eye-opening efficiency and sheer competence --- not to mention the most excellent pricing! --- led me to accept Mr. Sweeny's bid, which led the field at every point. On a Monday, he came to assess the job, carefully informing me about what I had and what was needed and, of course, wrote up the cost details. Four days later, as promised, he returned on time and ready to work, a big stack of replacement glass on board. The entire job was completed in a matter of hours, with nary a speck of dust nor bit of trash left behind. There's been a deal of cold weather and rain since my 2025 replacements went in, but my bright new window glass just keeps on shining. Hurrah for Fog Gone Glass!

These folks were fast and friendly!…read more We used them to have glass tops cut for our new nightstands (shown). I appreciate the super-fast quote/replies via Yelp and walking me through the various options. Windowerks had the glass readied a day earlier than expected (for pickup) and the employees seemed happy and organized. We plan to use them again when our backordered dresser comes in and we need #MoreGlass! :)

Waiting 6 months on replacement door because the original install was the wrong size.read more