No more $3 car wash? Of coarse I did not know until I get to kiosk. One employee directs you into car wash and then No employees to wipe off car, for 2$ more you get less, much less of a deal. I guess it's my bailout for this small business. read more

Jacksons Car Wash - No more 3$ wash? - Car Wash Near Me - Gilbert, Arizona

We went to have a full service car wash. They did a pathetic clean. Dashboard dusty, windows had streaks and finger prints from the grandkids. Vacuuming was horrible. Very disappointed with paying $31 and getting a terrible wash. I do not recommend this place. Best Part was the free drink from gas station. So sad! read more

This isn't my first time at Jacksons. I have an unlimited exterior wash but have also gotten the other packages before. I am NEW to this location. Pulled up to get a bunch of bird poop off my car. I feel like I got oversold on stuff cause as soon as I got there the guy just tried too upsell me on a bunch of packages that he had on this menu looking thing including the $199 exterior wash (to wash bird poop!!). I ended up getting the hyper wash cause he mentioned after the basic wash washes the poop, the hyper wash will protect the paint, etc. So sure lett's do that. I went in the cashier to pay and wait. And wait.. and wait.. After an hour of waiting I got tired and started looking around. My car wasn't where it was, it doesn't seem like it was going through the wash, and none of the guys at the "finish line" was working on it. I finally saw my car parked off the side and I'm thinking has it been there all along!? I returned to the cashier because I did not hear my name/car called the entire time I was waiting. There were other names being called though so there was no way for a first timer to know that you're actually supposed to wait outside... Yes. The cashier said "sometimes when they're too busy they don't call in through the intercom and they yell it." Customer service was severely lacking. My experience was not good at all. I will not be back. read more

I go to this Jackson's all the time to get gas and I had a crack in my windshield so every time I go in to get gas I get guys jumping in front of my truck asking if I want my windshield replaced I have told them no many times and they constantly push it on me after I told them 3 to 4 times no thank you I'm not interested it seems like they are harassing and I understand that you are trying to get business but if I told you 3 to 4 times no the answer is No !! read more

I went in for a car wash and synthetic oil change. When I started the car, the engine was making a clicking noise. I pulled the dipstick, which showed the oil level was 2 quarts low. Complete incompetence. The wash wasn't good either, as they let the car dry in the sun before wiping down. My last visit. read more

I have my Camaro detailed, and Miguel did an AMAZING job. She gleams and sparkles from front to back, inside and outside. It was done in about 2 1/2 hours. I highly recommend this service! read more

Worse car wash ever! I was there Friday, higher price, less service! My car had so many noticeable bird crap spots on it that I finally asked "why can I see the bird crap and y'all can't?" I actually took the wash rag and started wiping my car! Now I understand why I was asked if I wanted to leave a tip prior to the wash! Needless to say, no tip was given, worse...they LOST my business!!!! read more

This is the third time I've gone I don't know why I keep trying are used to be so good but I paid for the ultimate detail and it doesn't even get wiped down inside at all this is such garbage to pay that much money I should've just taken it and washed it myself which is what I'll be doing from now on since when do you have to pay for an actual detail to get your car cleaned. read more

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Worst $32 car wash ever! I'll never return to this car wash! Baked dry in the sun, water spots from hell. Still bird poop on car. Interior was the most half ass wipe down. Windows are streaked. NOT happy at all! Don't tip when you pay! read more

They did a horrible job on the wash , broke my reverse camera. Denied it, refused to help in any way. Stay clear from here

My experience was absolutely amazing!! Came in for a car wash and oil change. Found out I needed a new air filter and they changed it right away. Best and most efficient service I have experienced! Thank you guys, definitely will be coming back :) read more

Bait and switch! They gave out a 2 for 1 car wash coupon good through July 3. Well it's July 3 and they say it was only good for yesterday. Sorry. The wait is super long The old men are weird - get your hands off my window and don't call me honey Never will return read more

Jacksons Car Wash - Coupon - Car Wash Near Me - Gilbert, Arizona

Missed so much on interior and exterior. Didn't notice until I left. $29.99 VIP not worth it. read more

For the price, they did a terrible job. I asked that the car be vacuumed and it wasn't. The windshield was only half wiped down on the driver side, so the passenger side is still dirty. They didn't wipe down the interior at all. Basically, I just paid for the outside wash. I will not be returning. Not worth it. read more

Disappointed, purchased a detail this summer and have been trying to call and schedule it and the they NEVER answer the phone. Going to have to just show up I guess and see when I get there if they have availability and how long it will take. read more

Just picked my car up a little while ago after leaving it to be detailed. My boyfriend gave that to me as a gift. I've never gotten a car detailed in my life so this review is coming from a first time detailer! I honestly could not be more pleased with how my car looks! It looks like it did the day I drove off the lot. The dash and interior look like new. No dust, no dried up drink mess in the cup holders, leather seats are super clean, all the foot marks from my kids on the backs of the front seats are gone, carpets are as clean as can be (and they are beige so that's saying something)! The exterior looks incredible, there was even a big scratch from my garage door on the bumper and they got it out during the wax/buff process. All the bugs are gone from the front of the car, and it sparkles like new! They even washed under the hood and my engine compartment looks immaculate. Elija is the one who handled my detail and he was the nicest and friendliest guy! He listened to everything I said and paid attention to all of the details. Thank you for everything!!! I will definitely be back for more! read more

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Thank you so much, Tyrone, Brian and Luis of the amazing work at store 8111. Having four dogs and two jobs make cleaning my car very difficult. When I got my car I was stunned how good it looked, I have a 2015 Chevy Equinox, so imagine that covered in dust, bugs, headlights foggy, windshield dust and cloudy. (my car doesn't look the same as I have to drive a long ways for my jobs) it was so shiny and ive never seen so clear from my car before it was amazing, I didn't think my car was that dirty but I was mistaken. The dog hair was completely gone, as one of my dogs likes to jump from the middle seats to my trunk, there was hair EVERYWHERE(if you see and hair, I had to take my dog to the groomers yesterday), it looked amazing, they even did the headlights! I was expected them to throw away everything in the cup holders and such, but they left it in a bag for me in my trunk, so sweet. Will definitely be back! Thank you Brian and Luis!!! read more

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I went to this car wash and I was sadly very disappointed! The salesman was relentless, not taking NO to detailing my car with appeasing me with $100 then 200 off. I said No again and again Then I get done and move to the drying portion, mind you, I was the only car there! They quickly and inefficiently finished, upon getting in, the dashboard was undone, nothing was wiped down! Very very disappointing!needless to say I will never be going back read more

NEED NEGATIVE STARS. $200 BILL... FOUR hour wait. "Detailed" interior with a muddy rag. Bird crap and dirt still on exterior and windows. Rims never touched. No tire shine applied. Never did promised "hand wax". And, they kept my floor mats! This is just robbery!!! read more

Jacksons Car Wash - $200 dollars and a FOUR hour wait... Worst "detail" EVER.... Don't come here - Car Wash Near Me - Gilbert, Arizona

Two amazing mechanics named Ryan and Anthony helped and came over when my mom and I got stuck at the gas station with a flat tire. Good citizens are hard to come by, I am so grateful for their help because I did not know how to replace a tire but with their help I was able to learn and also have a new mechanic shop/car wash to go to when ever we're near Gilbert. read more

Jacksons Car Wash - Amazing mechanic helpers - Car Wash Near Me - Gilbert, Arizona

We are members of the monthly express car wash and today we were getting our new car washed, when half way through, the car wash just STOPPED!!! We just sat there for about 15minutes before some young man told us to just drive through and come back later. No one would even dry the car I had to do it myself. I asked to speak to a manager and waited for another 10 minutes and nobody came. This is sure a bad way to run a business. Guys just standing around acting like they don't know what is going on. When something like this happens there should be someone in charge to let the customer knew what is happening and what they need to do. I'm seriously thinking about canceling my membership. read more

I never post reviews but I have to share my experience with my car detail this past weekend. I have had many detail services in the past and am usually underwhelmed with the results. My husband got me a gift certificate for Christmas and my car was looking really rough so I brought it in on Sunday. Oh. My. Gosh. It looks amazing!!! Better than when it was received brand new. I'm not kidding. I have big furry dogs and two messy kids and this thing looks brand new. Impeccable. I can't recommend Brian at Jackson's enough. Truly a magician!! read more

I recently had to get my windshield replaced because of course my insurance didn't cover it (pro tip pay for glass coverage it's worth it) anyways. Satellite quoted me $1,099 for a new windshield on my 2017 Honda Civic. Jackson's was able to fix it for me for $583 and that included calibration. I couldn't get it calibrated at my house since I live on a dirt road so I took it to this location. Ryan not only helped make sure my calibration went smooth and done right, he gave me the low down on all the services they provide. I will definitely be back, not only for car washes but for future services and repairs for my car! Thank you RYAN!!!! read more

I would give them less stars but that is not an option! I went to get my truck washed today at Jackson car wash. I had a bad experience the last time and it took them an hour and a manager to watch them wipe down my truck and get the grill clean! The manager promised if I came back that he would make sure I got it clean and I believed him and thought maybe the car wash was having a bad day or whatever and went back. Well today was worse than the last time! I waited 40 minutes for the guy to raise his hand and say my truck was done. When I walked up to get the keys, I started to point out all the spots that still had dirt and mud on them! I waited 10 more minutes while they wiped it down again. The kid said it was ready again and hadn't even wiped the spots that I showed him! I was fed up and tired of waiting so I took my truck to leave. I drove back around to the car wash entry and showed the guy that gave me the wash ticket what a VIP wash final product was!! He said I could run it through and wait for them to get it right but I had to go back to work after an hour and had zero confidence that they can perform a good wash and left. So you can tell by the pictures what you get if you go to this business and I received this treatment twice and have spent 70 bucks plus tip to go home angry!! You would be better off to was your own car with dirty water and a sponge in your driveway than to trust that they will do a quality car wash! read more

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WORST car wash I've ever received. I've never even considered leaving a review for a car wash but I want to discourage others from wasting their money here. First I requested a Works wash and was instead ticketed for VIP which was a few dollars more. I didn't mention it because my car was dirty & needed the extra attention. After waiting nearly 40 min on a busy Saturday morning, my car was being returned to me looking as though it hadn't been vacuumed & it was still dirty. I was then given a sweet apology from one if the young ladies who then suggested I take the car back around....and get in the lengthy line to get it vacuumed. I refused. A gentleman walked over saw my car and took it back to vacuum and clean the seats. I will never return here. I've come before & received lackluster service but returned because of the convenient location & because my car was never returned to me dirty though o often have to remind them to vacuum under my seats. Don't waste your money here. read more

Jacksons Car Wash - This was how my car was being returned to me after being "washed" & "vacuumed". - Car Wash Near Me - Gilbert, Arizona

worst car wash I've ever had. I paid $40 for the ultimate car wash and this is how dirty my seats were left! never going back there read more

Jacksons Car Wash - Car Wash Near Me - Gilbert, Arizona

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If I could rate it at a zero stars I would. I didn't get the managers name standing out in front of my car today 1/20/21. Guy in a Grey shirt that thinks he is better then everyone and acts like I work for him haha, but he was about as helpful as a pet rock! I asked about the dirt on the tires still, as it was very caked on there after running it through the car wash. He said your car has dirt embedded in the tires. Stated it's ground in there would you like more amour all? I said no. I then asked him if this was your car is this acceptable? He wouldn't answer the question. Just asked if I want more amour all??!! Then I got in the car the windshield is still dirty, the dash still dirty, center console still dirty, the gauges were still dirty and they were already done by the time I paid and got out to the car. I paid for a VIP wash I didn't even get the basic. No fragrance either. Oh I had just signed up for the monthly plan also. Uhmmm nope... not today Satan! I see why they have a 2.5 rating now. Terrible. If the manager had an ounce of pride. He would hold his employees accountable to doing the job right the first time. He would have fixed the issue instead of puffing his chest out and trying to show me he was right. Standing there with his arms crossed and staring me down. Pretty shocking to say the least. Needless to say I won't be going back there. Good luck to those that do. I'm sure it's hit and miss. read more

Very disappointed with my visit to Jackson's Car Wash today. I paid for the ultimate full service car wash (39.99). The exterior was still dirty and they only vacuumed the easiest to reach places rather than moving the seats around to get the harder spots. while the doors were wiped down, they didn't clean the door handles. While my car does look mostly clean, for $40 I expect it to be completely cleaned. See pics below to view areas of complaint. read more

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II'll update this positively or negatively depending on how my followup visit goes but I'm not particularly happy with my first experience here. I paid $250 for a complete detailing, 3 Stage Paint Treatment, Clay Service, Headlight Restoration, and Complete Interior Detail Package. They had told it would be ready at 3:30 (I came in around 10:20) Interior is.... okay. I'm having a hard time believing they couldn't remove ANY of the markings on the seats, it looks polished everywhere else. Exterior.... They missed a couple spots, but most of it looks great. Apart....... from the wheels. It seems like they just sprayed water on it and nothing else. I shouldn't be able to run my fingers along every wheel and have my fingers black, in the parking lot.... They may its because I have painted wheels, but automatic machines have done a better job. Headlights were never touched. They offered to do it then but it was already 4:45PM and I had other appointments I needed to get to since I was already 15 minutes late. I do have a followup visit next Wednesday and if everything goes well I will update my rating and provide details. Same if it doesn't go well. I paid $250 (MSRP of $350 they knocked off $100 at the beginning), but I feel the overall quality was worth $60 at another hand cleaning spot. **************** UPDATE Trey did a phenomenal job with the second visit. He took my car in immediately when I arrived, it was done in a timely manner and the seats looked good as new in most places. I don't understand how my first experience was so bad... I'd give a 4, but Tre was just awesome so 4.5 rounded up. Thank you for making it right. read more

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The actual workers here do a pretty good job, however the management has a f*** the customer attitude. Paid 25$ for the VIP wash, when done, pointed out some things that needed more attention. Before it's done, the line supervisor, a Hawaiian looking dude, tells me to move my car, there are others waiting. I blame this on the owners attitude to move numbers, rather than give quality work. Hey Jackson's, you have lost ANOTHER customer. read more

Never fucking getting my car washed again, went in yesterday with tan clean interior came out black as hell, went back in today and they washed the car for free and washed the mat, but it doesn't even look like they washed my car floor !!! The main part I was mad about !!!!!! the mat is replaceable not the floor come onnnn. Sorry not sorry I spent my hard earned money on this car only for someone else to fuck it up. read more

Jacksons Car Wash - It was tan and new right before I brought it in !!!!!!! I'm so mad - Car Wash Near Me - Gilbert, Arizona

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The young guys who worked there were all nice to me BUT I got royally ripped off. I'm a student at ASU so a detail is lavish for me. I was really excited to get a good detail and have my outside and inside looking clean, but I got neither. I swear that my car looked exactly the same after the wash as it did before hand. The interior had the seat wax that I paid for but was barely vacuumed - that's it. When I moved the seats back there was dirt, there was still dried coffee all over the dash that my friend had spilled that morning, the outside still had some bird poop on the roof and bugs on the front bumper. Complete waste of my hard earned money and time. I had to go home and wash the inside myself and clean the poop... I've had better washes at those $3 drive throughs by campus. This is partially my fault because I didn't go ask them to fix things since I was in quite a rush. Maybe if I told them that I was unhappy they would have fixed it all. Definitely won't be returning though, sorry. Also, is it just me or.... if you're a young woman people will treat you like you're unaware what a car even is lol. read more

Rave reviews and praise go out for this Jackson's location! We just had our SUV detailed with "the works" this past weekend and even the engine is sparkling clean! The service included a clay bar wax, full interior/exterior detail, and engine cleaning. We added the ceramic coating to help protect the wax job and our paint looks almost as good as it did when the car was new. We have a very dark blue car that's seen some sun, weather, and dust- so ours was no small feat for the guys to do. Carpets, mats, vents, leather...it was all skillfully cleaned and moisturized. The interior looks like they re-wound the clock on it at least 5 years. We don't have pets or kids, but it was still in need of a really good cleaning and it shows now that it is super sparkly. ;) We made our appointment a few weeks ago for a first thing Sunday morning job. It took them about 8 hours to get it all done and it looks incredible inaide and out. How it works: When you purchase the detail, they will give you a reciept. You simply check your schedule and call in to make an appointment that fits in your time crunch and leave your car for them to do the magic. (They also give you a free deluxe car wash that day for free, which is super cool!) Look for sales and promotions as well, we got an amazing deal on the complete package because it was Father's Day, so keep an eye open. The staff here is professional, friendly, and helpful. We really love how the car turned out and wouldn't hesitate to do it all again. Thanks so much, everyone at Jackson's!! You're a top notch crew and we will definitely be back!!! read more

Got a car wash plan but there was a lot of false information being sold so I cancelled it in January. I got a confirmation that the plan was cancelled and when I checked my credit card today, they have been still charging me the last three months. read more

Jacksons Car Wash - Car Wash Near Me - Gilbert, Arizona

A year ago I got my transmission done thinking everything was fine and was also told it's fine because it was checked 2 times after the service. Only to find out after getting it scanned again that my transmission was overfilled with fluid. Then I got a second look at it and they drained 6qts of fluid. My Toyota Corolla only takes 111/2 qts of fluid. Ryan the manager who did the service put 16 qts of fluid and there is proof on my receipt. Now my car needs a new transmission and they said it drives fine when it doesn't and all of the lights are back on meaning the transmission is ruined. I am currently looking for a new car and to trade this one in. I haven't gotten any kind of refund or fix. My dad reached out on Sep 15th as well and they haven't returned his call. I would not suggest going to this car place for this kind of service. Keep in mind I have a 3 year old daughter and they've known this since I got it done and still said it's completely okay to drive. Pretty messed up I'd say. read more

Jacksons Car Wash - It shows 16 qts right there when my car only takes 11/12 qts of fluid. - Car Wash Near Me - Gilbert, Arizona

Go see the manager Miguel at the store. If you have any issues, he will make sure that he gets you taken care of every since he's been a manager. Everything's runs smooth read more

Brought our car in for a carwash, interior detail, oil change, and wiper blades. After $270 ($30 more than quoted) found a pair of sunglasses, pen, plastic knife under the seats and in between the front seats and console weren't even vacuumed when I got home. Pulled up the back seats that were down to dry and filthy like they were never vacuumed. So $200 for an interior "detail" and this happens? Checked the wipers and they were not changed out! Did they do my oil change? Even worse I called and asked for a manager that was unavailable and promised a call back...never happened. Sent an email on the site....no response. Do not do business with these people. Plenty of other options. read more

I will never come to the car wash again. Just spent two hours at the Gilbert location. I paid for my service and tipped the employee very well. My car was still covered in bird poop and everyday dirt! After speaking with both managers no one seemed to understand my frustration. How is it that I just spent two hours at a car wash and my car is still dirty? Why would you return it to me in this condition? Both managers asked to to return so they could wash the car properly. After two hours my car should have been clean. There was no offer of refund, expression of gratitude for my service, or compensation for my time. When I asked for the corporate office number, I was told that corporate was only going to refer me back to their location anyway. I will take this as a loss. I did my part. I paid for the service and tipped their employee exceptionally well. There are several car washes to choose from in the Valley. I would not recommend that ANYONE take their car to this location. From the looks of the other reviews, not many other people have been happy there either. read more

Wow. Unbelievable service. New to AZ and was told I would need to wash my car often because of all the dust. They were right. Bought the $15 per month pass and wash my car 3-4 times per week. Today I did the upgrade, and for $10 more the really cleaned inside and out. The guy in the picture, I think his name is MATT is amazing. If there is a Hall of Fame for carwash detailers he should be the first inductee . He may be the hardest working person I have ever seen. Take your car in, walk over to Carl Jr, get something cold to drink then watch him work. I will be back to this location and will ask for Matt! 9/8/20 Time to get a new car wash. These people are clueless, no management on the detail line. If Matt is not there don't bother going. Yesterday I went for a VIP wash and the car windows were worse than when I took it in. The folks working were to intent looking at people waiting for their cars than doing a good job. I know it has to be hard to find good help, but with good supervision it is possible to provide service levels you need to grow your business and keep a working team focused and engaged. Not sure what changed there, but time to look for a new car wash and monthly pass program read more

Jacksons Car Wash - Car Wash Near Me - Gilbert, Arizona

This was probably the most frustrating experience ever. I only came here because I had a free basic car wash. When pulling up to the line I was approached by two men (who were not wearing masks) trying to tell me why wearing my mask is dumb and that there is no reason to wear one. Funny thing is? When did a 45 year old minimum wage worker get his doctorates degree? Why would I come to a car wash to get my Heath information. I don't know why this man thought he had the authority to tell me to not wear a mask when it isn't even affecting him. If anything it's helping him. No matter how you feel on politics, this employee should never make a minor or anyone feel uncomfortable and feel obligated to swing a certain way on politics. And another funny thing is that I'm here to get a car wash and half these people aren't wearing a mask! I shouldn't have to disinfect my car after getting it cleaned. The fact that this specific employee works with other minors is honestly scary for their well being and how he is influencing them. The whole time I was there I felt profiled on the fact that I was wearing a mask for the safety of myself and others. Edit: another dumb thing was that when I was getting my free wash I was basically manipulated into upgrading my wash when I very clearly said no. I really hope this issue can be resolved! read more