I have taken clothes to Rick's Cleaners for years. I have been very pleased by their services. The…read moreladies who handle services are wonderful!

I recently visited Rick's for the first time. I had 3 pair of dress pants for pressing only. I…read moreremarked to the clerk at the time that I was impressed with the very reasonable pricing. After I returned home with my trousers I quickly realized how they keep their pricing low. They apparently don't spend any money on training or quality control. As anyone would know, dress pants should be pressed with the creases in the front and back not the sides. Mine were all pressed side to side which resulted in me actually paying double after taking them elsewhere for proper service. Live and learn but I'd steer clear if I were you.

Visited ZIPS on W Cannon for the first time Saturday to get their same day services. I returned to…read morelocation at 5p and was devastated that the store closed at 2p noted with a hand written sign. While I was very upset that the W Cannon location closed randomly, without a message notification, S Lamar's manager took it upon herself to pickup and deliver my clothes AFTER closing at her location. Highly recommend S Lamar for their whole hearted customer service and support!

Literally the worst. Took around 19 items here and they all came back still stained or in worse…read morecondition than it was brought. They shrunk and put huge holes in all of my wool items. Do not go here...I now have to properly clean these on my own and have lost hundreds of dollars by using this place.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Initially after bringing a gown here I had an issue with a steam stain and a hook and eye missing…read more I wrote an email to the store and the owner Eddie called me right away. He was apologetic and so quick to fix the issue. When i picked the dress up for the second time it was all fixed and good as new. I feel comfortable and confident taking my items back in here due to the fantastic customer service i received!

MY WEDDING DRESS IS BRAND NEW. I brought in my wedding dress that was absolutely black on the…read morebottom after the wedding. They said it was the worst they have ever seen. It is now PRISTINE!!!! They even were so gentle with the dress and didn't harm the bustle. I have never been so grateful in my life.

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

Have been using eco clean since 2012. We have always had great service and love their pick up…read moreoption.

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

I get my comforters washed using this service and I'm never disappointed. They're quick and timely…read more If you have a requirement, they listen. Customer service is great too! Recommend this service!

I would not recommend Press Cleaners and feel strongly that their business model is misleading…read more Summary: Press Cleaners charges a premium for a service they do not actually provide, offers poor customer support, and returned my wedding dress completely uncleaned after missed deliveries and multiple communication failures. I scheduled dry cleaning for my wedding dress and clearly indicated that it was a wedding dress, included care instructions, and noted specific areas with stains that needed attention. From the start, communication was a problem. I attempted to contact customer service to update pickup instructions and received no response. I reached out again with questions about delivery timing once the cleaning was complete, and again received no response. My delivery was delayed by a full day, and the original delivery time window I selected was not honored for the new day. Since no one would be home during the updated window, I contacted customer service yet again and still received no reply. Eventually, a customer service agent called me to say they were unable to remove the stains and would issue a partial store credit. During that call, I asked about the updated delivery time and was told they did not know. At that point, the new delivery window had already passed and my dress still had not arrived. The agent was not even aware that my order had not been delivered and could not tell me where my dress was. When I asked what methods were used to clean the dress or what attempts had been made to remove the stains, the agent had no information at all. It became clear that Press completely outsources everything. The dry cleaning, pickup, and delivery are all handled by local cleaners. Press is simply an app and a customer service layer, and even that is poorly managed since they have no visibility into the status, location, or care of your items. When my dress was finally delivered, it came with the bag and receipt from the local dry cleaner. That receipt showed a price that was roughly one quarter of what I paid Press. The local cleaner's receipt also included pickup and delivery, which made it very unclear what I was actually paying Press for. Press was unable to assist me at any point in the process. The dress arrived in the exact same condition it was picked up in. The stains were still there, with no improvement at all. I honestly believe no one attempted to clean it. Afterward, we used baby wipes at home and were able to remove the stains on the first attempt, which made this even more frustrating. Customer service was a poor experience as well. The agent was rude, frequently interrupted me, and was argumentative rather than helpful. I only received a refund after stating that I would dispute the charge. In short, you are paying about four times the price for a service that provides no added value. The cleaning, pickup, and delivery are all handled by another company, and Press offers no meaningful oversight, accountability, or support. I would absolutely not use this business again.

Horrifying service at Cathy's Dry Cleaning. I am extremely…read moredisappointed with the service I received at Cathy's Dry Cleaning. A month ago, I brought in a $175 silk Theory tank top for cleaning. When I picked it up, there was visible damage on the front. The front desk staff asked me to leave the garment so they could attempt to fix it. I agreed, giving them the benefit of the doubt. When I picked up the blouse today, it was completely ruined--far worse than before (see attached photos). The business has refused to compensate me in any way for the destroyed item. To make matters worse, the owner, Tom, ignored my initial messages and was rude, dismissive, and sexist when I finally reached him. His behavior was shockingly unprofessional. I would strongly caution others against using this dry cleaner.

Cathy's is great. Always fast, reasonably priced and high quality. Excellent! Recommend this to…read moreanyone who lives downtown.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

I've been multiple times. Fast service. No fuss and easy experience. Highly recommend and of…read morecourse, I'll be back!

I had a last minute issue with the veil for my wedding, which was the very next day. They were…read moreavailable and able to help on a Saturday. Everything looked perfect and they were very nice to work with! Highly recommend.