Every year, my wife and I visit her extended family for Fourth of July weekend. I learned that Memphis has a lot of good places to eat other than just BBQ. After several meals of ribs and pulled pork, we wanted to something different and dined at J Alexander's. The interior is clean and sophisticated with a nice ambience. It's a large restaurant that can hold a lot of people. Once you walk in, you know that you are going to be dining well with good service. Even though I love Memphis BBQ, one of the things that I crave the most when I'm there is actually J Alexander's Not Your Ordinary Mac and Cheese. Although they have other locations, the Memphis location's mac and cheese is something remarkable. This is a side dish that is simply a must have. It's so good that I'm tempted to order it to go just by itself. I don't have the recipe but I have an idea of what is it in. My guess is that they use more than one type of cheese since it was creamy, gooey, and had the right cheese flavor. It's almost as if they used some aged cheese for an extra kick. It also had some Latin flavors that made it unique. I think I tasted smoked poblano peppers for some heat and cilantro which really blew my mind. These additions really made it beyond the ordinary. After I tried the mac and cheese for the first time, I was determined to contact their corporate office to convince them to change the name to Out of this World Mac and Cheese or something that was more suiting to the taste. I tried ordering it at their location in Northbrook, IL but was sadly disappointed since it wasn't the same recipe. It was still good but it didn't have as much of an out of body experience as the location in Memphis. If you live in the Memphis area or have a J Alexander's around you, I would definitely recommend dining here. The prices are what you expect for a restaurant of this caliber and you will be satisfied with the quality of the food and service. read more

So I've only been here once. But the experience I had was enough to steer me away. I went a few months ago, later on a Saturday evening. I ordered the pork tenderloin, and my fiance ordered a ribeye. When we got our food, mine was cold, and his steak had plastic wrap stuck to the bottom of it. Tried finding our server to address the issue, but she was severely missing in action. The manager came over and gave us a generic response: "Oh sorry... these things do happen..." Yeeeahh... For all the hype that J's gets, I really didn't see it that evening. I will say they make a decent martini. UPDATE 8/21/11: Went back. Food was MUCH better this time. The prime rib was excellent, and therefore changes my rating from 2 stars to 3. I will say that the service was still on the pretentious side; I felt like I was being talked down to a lot. I *do* know what haricot vert means, thanks. I guess I'll go back, but not very often. read more

If I want a good meal in a relaxing atmosphere, J. Alexander's is a great place for lunch and dinner. The first few years, the service was excellent, but inconsistent now. The food is still great and you can't beat the prime rib and the fried chicken salad! (There is plenty for another meal. read more

I was having trouble thinking of something to write to be honest. My first thought was to be a snob and say this is a typical American style restaurant. It gives the appearance of being fancy, but in reality its just a plain old chain restaurant. The reason I am giving this place an AOK is, I would not say Im a fan, which puts visions of me in the stands wearing a fur coat and holding a little banner with J Alexanders on it, like I was rooting for Harvard in the 1930s. I would not say Meh, I've experienced better because that seems to be too dismissal. I would say that J Alexanders fills the needed niche of good for lunch meetings and good for not in the mood to experiment with new places. Our waiter was great, which made it better and the food was good. Now just to clarify, I have no problem with chain restaurants, have worked in them and have eaten in them all my life. The way I see this place is..if I were 17 and going to the prom and wanted to find a place that gives the appearance of romantic, then this is where I would go. Large booths, low lighting, and a nice price range of food. So, in conclusion, I thought the place had good food and service, and was exactly as expected. read more

Awesome food!! And waiter Adam very polite & professional!! Atmosphere 100!!! LVE everything!! read more

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Thought we would give them a second chance. Mac & Cheese is delicious. The steak was too fatty for the price. Service was a little better than last time so I'll give it one more star. I'm just not impressed... read more

Absolute best prime rib I've ever had. So easily sliced apart. Our waiter was phenomenal. One of the best burgers my husband had ever had, and our daughter loved the macaroni and cheese! read more

I LOVE this restaurant! The grilled chicken salad with tortilla strips is amazing. i've also had the prime rib sandwich with au jus and it never disappoints. I know no one really looks to restaurants like these for fried chicken but their chicken fingers are some of the best I've ever had. They also have those amazing french fries that are so tiny but so full of flavor. I definitely recommend this restaurant for a nice family dinner or date night. read more

Their carrot cake and prime rib is awesomely good. I go home and dream about the carrot cake, that is how good it is. But then I am a foodie who loves to eat, eat, and eat some more with the occasional drinks thrown in. Being on a budget I usually get the prime rib sandwich and cake instead of the prime rib dinner. Yes, it's a smaller portion but it still fills you up and leaves room so you can have the carrot cake. Always looking for ways to budget and enjoy good food. read more

We enjoyed a great family lunch on a Saturday. There were six of us, and we each enjoyed our meals. We were pleasantly surprised when the manager comped us for two salads in our party due to the salads arriving four minutes after the rest of the food. We would not have complained about this, but are impressed they noticed and acted on this. Great food, great service. read more

The food was delicious! We tried the grilled artichoke, it was delicious but I think it was a little too well grilled, most of it was chewy and I wasn't able to swallow it. What little of it I had it as delicious though. I also ordered the Maui Steak! It was really really good. Steak was tender, well seasoned and cooked the way I requested it. The place was crowded and we had to wait approx 30 mins for a seat. It was worth it though. We knew it was a hip hopping place when we first got there because parking lot was full! Everyone dressed casual and appropriately. I would definitely recommend this place to anyone. read more

J. Alexander's - Maui Steak was delish! - Steakhouses Near Me - Memphis, Tennessee

Great food and service I recommend this place..! The spinach dip is great as well price are great for what your getting

Food and drinks always a plus. Service is inconsistent but overall basic. The dining room is so dark it blows my mind. It's dark to the point of being strange. Not sure if this is a "thing". Are they going for being known as the "darkest" restaurant in the south? Yes, I said the entire south because I have NEVER seen a Resturant darker. #turnthelightsup read more

My wife, our children, and I have been eating here for several years. This was one of our favorite restaurants. We went yesterday only to find that every entree we had planned to order had been removed from the menu. Our waiter even commented that her boyfriend had said he would not eat here again because his favorite item was no longer available. Check the menu before you go. read more

Was pretty good but the crab cakes were just not that good.

Had a business lunch that was not the best experience. The waiter forgot my beverage and my food order. Even though there was food in fron tof the rest of the party - he could not figure out that there was something amiss. He then tried to blame the kitchen, saying they overcooked the food the first time and had to recook it - it came out refridgerator cold. The manager came by to make sure everything was OK and I explained what had happened and that the waiter lied to me. We all make mistakes - own up to it - take responsibility. The manager then mumbled as he walked "maybe the rest of your party can have a positive experience". No - I did not dare eat the leftovers No - they did not comp my lunch read more

Every encounter I've ever had with J. Alexanders (now known as Redland's Grill) in Memphis has always been pleasurable. We were greeted by a friendly hostess, Addison. No reservation at 6pm and we were seated immediately. I was pleased to see 'Meomi' on the wine list. Shelby our server, was polite and professional. I started with a caesar salad before my meal. I particularly enjoyed the creamy caesar salad dressing. I ordered the steak special for my entree. A 16.5 oz medium rare cajun ribeye for $35. It was worth every penny. My steak was well seasoned and cooked to perfection. I enjoyed it so much! We ended our meal with a zesty slice of key lime pie. Thank you for an exquisite dining experience. read more

The steak was just ok, the fries were great, the Caesar salad fresh and crisp. I ordered it to take out and in spite of requesting plastic ware twice, the server forgot to put them in my bag. I didn't discover this till after I'd returned to my hotel room. For the price I expected better. read more

Had a reservation for a party of five planned 2 weeks in advance. We rented a limousine and drove over an hour just to eat here. When we pulled up to the restaurant, we discovered that it was closed for cleaning. We did not receive any notice that we would not be able to dine in, and we had to make an impromptu reservation at another restaurant, wasting time that we had paid for for our limousine. This place usually has great food and great service, and we are so disappointed and heartbroken at the lack of communication. read more

We have been regular customers at J. Alexander's Redlands Grill since they opened. The management has changed over the last several years and so has the service and quality. Even though the Pandemic is still going on, they are no longer offering curbside pickup. We had to go in the bar to pick up our to go order. Unfortunately, there was no silverware, condiments or croissant with the salad. The order was placed online, which did not allow for special instructions like some of the other restaurants. Then, a follow up call was made to be sure everything was in the bag because we were not going home to eat. I called and spoke with the hostess to voice my concern. She was very nice and professional. She asked for my name and phone number. I never heard from the manager. read more

OMG have not been here in a while but the experience is as incredible as I remembered. Our server was Mitchell and after reading a prior review we were excited to be his guests - he did not disappoint. Mitchell is the epitome of fine dining service and we will certainly request him our next visit. He did an incredible job and made our visit memorable!! Keep up the good work!! read more

Great restaurant with a fabulous bartender named Alexis! She is awesome! Food is great. Something for everyone! We will definitely be back!

We have eaten at J alexander's twice in the last month. In both cases we were disappointed in the food and the service. In the first case one of our guests got an inedible steak. The first time it was not prepared properly, and the second time when prepared properly was not fit to eat.The restaurant did remove the charge for the steak off of our bill, after we strongly suggested that to them. Most recently we received very poor service. We asked for Bread and were told we needed to buy it. We asked for extra plates to share a salad with Others and they never brought them.we asked about the spiciness of a meal, and were told that it was not spicy at all. When it came it was terribly spicy even for those of us who enjoys spicy food. The waitress was unprofessional and became angry when we complained. It used to be that this was a decent restaurant to go to. We will not be returning. read more

Fabulous atmosphere and excellent food!! I ordered the fried shrimp with the "smashed" potatoes and broccoli. I capped it off with the most delicious carrot cake ever. I can appreciate that J Alexanders/ Redlands Grill is consistent with taste no matter what location I have visited. I recommend this place to anyone. read more

Favorite place in Memphis! Flannigan is the best chef and Hailey was our server. She is an A+++!

This place has the best macaroni-and-cheese dish I've ever tasted. The wait staff is extremely friendly (at least in my experience), and whenever family is is town for an event I always make sure I bring them here. read more

J. Alexander's reminds me a lot of Houston's- good, consistent service, offering fresh, quality food. It's a little on the pricey side, but you are guaranteed a good meal with excellent service every time, I have never been disappointed. The portions are huge, I usually share an entree or take half (or more) of it home. My favorites are the prime rib, ahi tuna, the salads (all of the veggies are chopped up very finely and the dressings are great). If you have a sweet tooth the carrot cake is a must (they almost serve you the whole cake!) and the so darn good chocolate cake. If you go for lunch, the bar service is good and quick. There is a nice sized outdoor patio and they offer a good wine list. read more

Decided to go here while looking for another steakhouse besides Outback near Wolfchase mall. had the Steak Brazzo, and it was pretty good, the gravy was a tad bit more acidic than perfect, but it isn't anything to complain about. My son had the mac and cheese, I finished what he did not and as other reviewers have said, it's pretty damn good. A bit pricier, it's trying to sell itself as a classy atmosphere so that's why. I'll return soon to try more of the menu. read more

J. Alexander's - Steakhouses Near Me - Memphis, Tennessee

Food hot and quick. Soup was great if not for the hair in it Service was friendly and professional. However, menu was kinda limited and I was expecting a wider selection. Overall good meal, good food with good service. read more

Had regular cut Prime Rib and Tana had French Dip. Both were excellent. Excellent Service...Thank You

Great steak, drinks, and service. I typically go here in the winter. I don't know why. I just do. read more

J. Alexander's - Shrimp and Mac & Cheese - Steakhouses Near Me - Memphis, Tennessee

My most recent experience here was great! From the moment I stepped on, it was apparent that customer service is supposed to be at the forefront of the minds of the staff. Someone ged the door open for me, asked how my day was, and immediately led me to a nice booth even though I was eating alone. From there my waiter (Ryan Herd, I learned from my receipt), immediately came to get my drink order, then again to ask if I wanted an appetizer or salad to start. I opted-out. I explained that I hadn't been to this restaurant in quite some time and that I may need some help choosing my meal. Ryan was more than happy to go through the ingredients and preparations of the menu items I was interested in. With his help, I finally decided on the veggie burger. It was fantastic!!! It actually takes the cake as my new favorite veggie burger (followed by the oat burger at Otherlands). The thick, juicy burger was oat based and was comprised of a whole host of other veggies including beets (BEETS!!!!). It came with lettuce, cheese, red onion, tomato, and pickle on a delicious toasted bun. I chose broccoli (which came sprinkled with parmesan! Yum!) as my side. I finished held my meal, then got the rest wrapped to go. I decided to follow this up with the Creme brûlée, which was the special desert of the day. It was absolutely perfect. It was creamy and decadent, filled with vanilla beans, and topped with that perfectly crisp sugar crust that Creme brûlée is known for. Then they put a dollop of whipped cream on top with berries and mint. It was a huge and heavenly; I went to bed dreaming of having it again. Other things to note: My waiter was so attentive. I can't remember a moment that my water glass had less than a sip missing from it. My mom has gone with a group of friends and had the same waiter. She had nothing but high praise for him! Other people brought out my creme brûlée and answered questions I had with a smile! I really enjoyed the customer service and the food. It was a fantastic overall experience! read more

J. Alexander's - Creme brûlée! Amazing!!! - Steakhouses Near Me - Memphis, Tennessee

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It would have been a 5 but we had a crappy waitress. It was the end of her shift so I'm guessing she was burnt out. The food was amazing. I got the steak and fries (I traded the fries for a loaded baked potato). The potato was the largest I've ever seen in a restaurant and it was amazing. It has dim lighting and a great place for a date. read more

J. Alexander's - Steak and baked potato - Steakhouses Near Me - Memphis, Tennessee

The server was very nice & attentive, the food was awesome..I ordered steak & mac n cheese which tasted so good. Lemonade was refreshing also. read more

J. Alexander's - steak & mac n cheese. - Steakhouses Near Me - Memphis, Tennessee

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AMAZING! The cajun prime rib was the special tonight. Get that. No I don't care if you don't like prime rib, get the cajun prime rib. You are welcome. So last night I went with my daughter and ex. She told me they are known for their prime rib. But because she was an ex, and my mind is filled with carving stations of fatty and bloody prime rib, I got the filet, she got the cajun prime rib, and my daughter got the appetizer portion of chicken fingers (I was told because the dinner portion was too big). They have been before, I have not... The wine selection was nice, with my favorite cabernet listed by the bottle, yet with the night being a non-romantic night, both my ex and I got a single glass each. Their wine by the glass was limited (as it should be), but still a good selection! Both my ex and I are wine fans, so this was appreciated! The wait staff was young, yet highly trained and professional. They were attentive but not overbearing. When the food came, my filet was cooked perfectly, accompanied by a large baked potato and béarnaise sauce. My ex's cajun prime rib arrived and it was HUGE! It was listed as 16oz, but that slab of meat was nearly half her plate! Served with drawn butter and loaded mashed potatoes! She ordered it cooked medium well (difficult with such a large portion of meat, and they cooked it perfectly) The only faux pas by the wait staff was they served my daughter's meal last. While she is the earliest of teens, children should always be served first. Her basket of chicken fingers were served on a bed of thin fries with a trio of dipping sauces. The food was fantastic. My filet was in the top 5 i have had, Yet as I mentioned above I am not a fan of prime rib, my ex gave me a bite of hers, and it made my filet taste like it came from McDonalds. The cajun prime rib was so flavorful with an amazing texture and spice I spent the rest of our entree' jealous of my ex. When trying to help our waiter clear the table, I dumped one of my daughter's dipping sauces on the table. The waiter was fantastic and cleaned it up not only doing it with a smile, but also telling us a tale of how he dropped a bucket of said sauce and it sprayed him from head to toe. (We cannot remember his name, which is a shame because he was excellent). Desert was Creme brûlée, which was fantastic. It was again huge, with the three of us only able to eat half of it. It was flavorful and perfectly caramelized! In summery, it was an amazing meal, and I cannot wait to go back! read more

I was there last Friday with three friend and my prime rib was great. My first impression walking in was the sour smell in the carpet. The last time we were there I informed the hostess that their carpet need to be cleaned or replaced. It's a terrible thing to have the smell of the carpet as your first impression. read more

A crowd favorite that never disappoints. An awesome experience that satisfies again and again. Perfect date atmosphere, in case you were wondering. Go and life is good. Ooh yeah... Chocolate cake. That. Is. All! read more

Aubree is amazing !!! Great server and bartender & great food The mac and cheese and smashed potatoes are great!! So are the martinis. read more

The creamy chicken soup with white meat chicken and penne pasta is yummy.i also love the crispy fresh house salad with the tangy champagne vinaigrette . The cheese burger is huge and it has a nice smokey flavor from the grl. The server is constantly refilling beverages and cleaning the table. The service is above average. The decor is warm and upscale. Prices are reasonable read more

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Food for this visit was excellent, price was reasonable, many menu items are unreasonable. Don't waste your money on the lukewarm coffee. It is ALWAYS lukewarm or cold and is horrible. Go across the street and get a Starbucks coffee. Service is generally excellent, this visit it was outstanding. Rattlesnake Pasta is greasy, almost impossible to eat. Hamburgers are great, if you like french fries, baked potato, mashed potatoes, you'll love it I haven't eaten here much since they stopped the "cornbread pan" and lied and said it was a "corporate decision". I called "corporate" and was told this was decided by the individual units1 Why lie about it? This visit, the salad and my hamburger were wonderful, so I may forgive them and start coming back. However, they will need to do something about that lukewarm, poor quality coffee. read more