Great customer service thank you for taking care of us . Clean area and fast service!

We came Friday night, 2/13/26. Drinks: I enjoyed my drink. I ordered a Jasmine milk tea with matcha foam. There was very little foam so I didn't get much of the matcha taste. My boyfriend got the coffee boba with coffee jelly. We both enjoyed the texture and chew of the boba. He liked the coffee jelly. I got a sip of his drink and it was very coffee forward. Service: it was SO SLOWWW. It was empty when we got there are it took up almost 10 min til we got our drinks. There were only 2 workers. The female looked this she was working pretty hard. Making drinks and she even paused to take customers orders. But the male worker seemed like he wasn't doing much. He was working so slow paced. They need to improve on their service! Ambiance: This boba shop is pretty big. Once you order, there are more seats as you make your way right of the shop. They are located on the corner of Paramount and Jackson so it's pretty easy to find. They have cute vibe. read more

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Amazing customer service and they always make my drinks on point one of the best boba spots out here. read more

It's Boba Time - Paramount - Bubble Tea Near Me - Paramount, California

Went back here after a short lull. It was great this time! Thanks to the owner we tried the Thai tea again and it was made perfectly. The boba was cooked nicely as well. Very tasty and totally opposite the last experience which was so so. Will definitely go back! read more

It's Boba Time - Paramount - Thai Tea was great - Bubble Tea Near Me - Paramount, California

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Great service, my daughter order the wrong boba and manager upon hearing made it right. Very kind of him!

Overall pretty yummy ... I just hate that we always have to wait 20+ min for our drinks read more

It's Boba Time - Paramount - Milk tea btw - Bubble Tea Near Me - Paramount, California

Had the strawberry shaved ice. It was good. Customer service was whatever. I would have given it 4 stars if the cashier had personality or provided welcoming service. read more

Delicious drinks and relaxing ambiance with beautiful service, I love the peach mando smoothie with boba very delicious and the walnut smoothie with coconut read more

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Great service from Esperanza and wonderful staff I made the wrong order and replaced it immediately.

Horrible took them over 40 minutes for one online order there was no organization at all just seemed like a free for all when they were making drinks,they had the drinks sitting with no lids and the toppings in the cups just out on the counter with no ac mind you so all the cold toppings are just getting Lukewarm when I finally got my drink the egg pudding and the boba in my drink was lukewarm drink just tasted off never coming here again always gonna go to the Downey location staff is very professional and fast there read more

I feel like they're not training their workers properly. - One of the workers didn't know how to make black milk tea, so it tasted like cereal milk. - There are like 5 workers and it took about 15 minutes to make two drinks while there are about three customers inside... read more

The service is very good and hospitable. The girls go above and beyond for their customers! Definitely returning to try something new :)

How is the owner okay with knowing that their team is taking 20-30minutes for a darn drink. It is every single time . I will not step in here ever again after today. They don't awknowledge you, greet you.. apologize.. nothing... they're just chatting it up and ignoring everyone while taking forever!! Smh. read more

05/25 i personally think the service was great, I saw a few customers annoyed by their drinks but I don't think people understand this place just opened so you can't expect fully experienced staff working regardless of age. I understand their frustration but also understand if so many people came at the last hour wouldn't you think the staff are frustrated too? Loved the drinks and staff:) read more

It's Boba Time - Paramount - Bubble Tea Near Me - Paramount, California

Placed order via kiosk @ 2:17 pm. It is 2:38 pm and I'm still waiting for my one order. Music is too loud. AC is also off.

Drove by earlier today & realized that they had already opened this place up!! Grabbed myself a Thai tea with boba & milk tea boba as well. The service, ambiance, professionalism & overall experience was really great to see. I even got a free mango smoothie since they made an extra drink by accident. I'm definitely going back to try more of their products and shaved ice as well. Highly recommend!! & to the cashier who helped me out today, thank you so much for your kindness & patience! read more

I had a good experience here. They were efficient and suggested a popular drink, as it was my first time here. I like that they had a sign saying they are new and most staff is in training, this means we customers should have patience:) I will come back here again. I had the horchata matcha very good! read more

It's Boba Time - Paramount - New location, new staff be patient - Bubble Tea Near Me - Paramount, California

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Its boba time? More like boba 30 minutes later. Literally took 29 minutes for me to get my drink. I've never waited so long to get one drink. Please work on your speed. There was 4 employees, how can this take 30 minutes??? read more

This place is ridiculous. I waited forever for my drink while they kept making online orders before and they finally started my drink after I say something. What's the point of ordering in person if you're just going to be ignored? Terrible service, no communication, and zero sense of priority. Never coming back here again. read more

Chill spot in Paramount. I like ordering on the huge tablet so I can customize my drinks. The Thai tea smoothie with a scoop of vanilla ice cream was so good. I got the choco oreo shake for my man, and he loved it. Staff were nice and got your order out pretty quickly. read more

My drinks were disgusting I got a passion mango fruit tea 100% sweetened and a brown sugar milk Tea no boba. The service was fast. But i was really disappointed. I wasted 2 drinks as well as my money. read more

I had the worst experience I had ordered on my phone to skip the wait so I walked in 15 minutes after I had placed my order but no one was in the front after waiting at least 10 minutes a young woman walked over to hand someone's order and didn't even acknowledge me and walked back after that I got upset and walked over to the side and asked if someone is going to help me , there was at least 4 employees in the same area and finally the male Asian worker came and gave me my drinks that were sitting in the fridge. The need more training in customer service and have a higher sense of urgency. read more

I had a great experience coming to boba time for the first time. Their banana coffee is delicious!

Great service, the food and drinks are amazing. The manager and workers are so kind and efficient. Fabulous clean boba time location.

All drinks were excellent. Boba was fresh. We door dashed these drinks, so didn't physically visit the store. read more

It's Boba Time - Paramount - Taro Milk Tea Mango Matcha Smoothie Thai Tea Smoothie matcha strawberry milk tea All were excellent. Boba was fresh. - Bubble Tea Near Me - Paramount, California

So disappointed with this place. The wannabe Benson Boom looking guy made my matcha drink wrong twice. They do not know what they are doing and customer service is horrible. Do not go to this place and waste your money and time. They suck! read more

DO NOT GO TO THIS LOCATION! I rather drive somewhere else . They took half and hr for an act bowl.

drinks are good. service is horrible. they take forever to make drink having the lobby so packed and busy. i ordered two drinks the other day and had to wait 25 mins that's ridiculous. the manager was focused on training someone during a rush which i understand but try and start handing out drinks that are sitting on the counter. read more

My bf and I had our drinks ready within 10 minutes during a busy time, new spot to chill for a bit and enjoy our boba. Our drinks were delicious and boba is fresh! Yummy! read more

Visited yesterday evening and drinks were quick! It wasnt busy and they were very attentive towards our accommodations

Super clean and super fast service today. Mari was amazing she was super helpful and very kind. My Thai tea was yummy and coffee jelly was made perfect. read more

First time going. Pretty nice place, looked around a bit and this is one of the bigger and nicer Its Boba Time I've been to. Drink was good, nothing too bad or good about it. I love how they had spoons, I took one without any açaí bowls. Drinks took around ~5 minutes to make which was pretty good as I was rushing to head back to my competition. Wish I lived here locally. Would recommend and go again. read more

I really love this place and was so excited to finally have a local boba time however it's very disappointing to encounter not once but twice the shortage of boba early in the day. I decided to go again because like I said I love their drinks and now we are limited to boba scoops per drink. I know it's a new spot but it's called boba time for a reason, I hope they can figure the boba supply soon because they are overall great! read more

It's Boba Time - Paramount - Clean. Spacious. - Bubble Tea Near Me - Paramount, California

My boyfriend and I came in for some boba and looks like if we came to a dumpster of trash. So disappointing to find a brand new place be so dirty, but I can say there was nothing but young people working here maybe that says a lot of their work performance. This place needs someone with experience and more mature and responsible to run this business. NEEDS ATTENTION ASAP !!!!!!!! Zero stars read more

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I've been here twice and each time they took forever to make my drinks. The first time I went it was just me (ordered two drinks) and another person who ordered one drink and it took them about 15-18 minutes. The second time I went there was a couple of people but it still shouldn't have taken 30 minutes to get my drinks. The employee David was on it though, once he came in started flowing. read more

I want to thank the cashier Ashley for how friendly she was and welcoming. Also to the kid David for my drink it was really good and fast service. I will definitely recommend this place to my family and friends. read more

The drink was fine but having to wait 28 minutes for it was not. If I had known that it would take so long to get a drink, I would not have ordered. You have to order at the kiosk before you can see if they have 20 cups of orders ahead of them to make. I can understand if there might be an unexpected rush sometimes that it can get backed up, but I'm guessing this is the typical scheduling for a typical Sunday afternoon business. What compounded things was that the owner was walking around just doing his own thing, going out to his car, in and out, with nothing in hand, and not stepping in to help. If I handled my businesses like that I would be in a sorry state. I won't be back to this location. read more

I got there 9:39pm i asked it was open was told yes. I went in there was girl sweeping and the other girl working in the bar didn't seem to want to helped me and just looked annoyed, didn't acknowledge me walked to back. The girl sweeping went to back and were having discussion came out. At that point I decide to walk out. Both girls didn't wanted to take my order. I would been understanding if she would told me it was close. Just the experience was very saddening. read more

Avoid this place !! If I could give it a 0 I would. They took 40 minutes for our drinks and we asked them why it was taking so long and even asked multiple times if the drinks they had sitting on counter were ours and she had an attitude and said "ill get to it when I get to it" turn out the drinks were ours and they were obviously melted and watery because they were sitting there for 40 minutes. We decided to leave and wont be coming back ever again. read more

Boba time's new location is a perfect location and has a lot of parking. Came after work, they were busy but patience is key, it's a new establishment, every staff member is trying to work to the best of their abilities to get orders in and out as quickly as possible! Love it here. Shout out to Janelle for getting my order right. read more