Oh my goodness! Michael was genuinely kind-hearted, professional, and was welcoming when I walked in. He helped me with my decision because there were so many to choose from! My Strawberry Matcha drink is delightful, the boba is perfect and the custard is delicious! I will absolutely tell my family and friends about It's Boba Time. What really makes this location stand far above all the multitude of competition is that Michael is a Key employee here. I would give 100,000 Stars if I could! read more

The ambiance is the typical boba spot. Girls in the front were helpful with ordered. I enjoyed my açaí bowl. The drinks were ok as well. read more

It's Boba Time - Downey - PB Acai Bowl - Bubble Tea Near Me - Downey, California

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I really like this place, however it was my first time coming to this location. There is parking available. You can order on the machine or with a cashier. I got my drink really quick at this location despite there being other people here. I decided to try something new so I got the Strawberry matcha. It was pretty decent, and it was made quick, but I probably wouldn't get it again. Thanks for the service though. read more

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Love my local Boba spot. They have plenty of signature drinks to try or get customized drinks. Have not had anything bad, their matcha drink wa snot bad. Usually always pretty quick, even when not pre-ordering ahead. Ordering is easy, all orders come through their touch screen kiosk with no pesky hoo-man interaction haha Parking is usually not bad, since Chick-Fil-A takes up most parking. read more

I tried the Galaxy Iced Tea, Oreo milkshake, strawberry shake, and the strawberry yogurt smoothie. The Oreo milkshake wasn't overly sweet and had a smooth, creamy vanilla flavor that I really enjoyed. The strawberry yogurt smoothie was the standout -- perfectly tart, super refreshing, and honestly addicting. You can tell they're consistent with their flavors. What really elevated the visit was the customer service. The staff was incredibly nice and helped guide us toward drinks that matched our preferences, which was much appreciated. Great spot to hang out with friends and try a variety of drinks. Would definitely come back. read more

Phenomenal costumer service. I asked if they were hiring and the staff were very open to the question! The boba tasted great. I liked the ombré look it had (before I mixed it lol). The place is clean and well lit. Cute LED decoration on the wall. If you don't want a sugary drink I recommend the Sunset iced tea with 25% sweetness. It has jasmine and is caffeine free! read more

It's Boba Time - Downey - Original Acai Bowl - Bubble Tea Near Me - Downey, California

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I was eager about visiting this place because their menu looks fun (and it is). It's a small & lowkey place but very clean and the service is quick. You can either use the kiosk to order or go to the counter and tell one of the workers what you want. I would rate it as 3.5 but there's no option for half a star so gave it 4 instead of dragging it down to 3 stars. The reason why I think this place isn't exactly a 5-star boba place is the flavor richness. The matcha milk tea boba was so diluted that you can barely taste the matcha. I felt like I was drinking matcha flavored water with boba. I'm not sure if I would ever come back to give it a second shot, but I was underwhelmed by the washed out flavor so I'm not too eager to go back. I hope that the owners see this review and maybe just work on their recipes a bit to make the flavors richer. If they can fix that issue I think this boba shop can actually be one of the best ones in town since they offer so many flavor and boba varieties so it's a fun place to be for boba. read more

It's Boba Time - Downey - So many flavor options - Bubble Tea Near Me - Downey, California

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Boba tends to be perfectly soft and just the right amount of sweetness. The boba here is usually fresh and the young man at the register who seems to be supervisor or store manager, is always polite and welcmes customers with a smile. The two young girls seem a little lazy and no manners but I come for the drink so I just ignore them and take my drink. read more

I lovvvvvvvvve boba!!! The staff were friendly and helpful. The Ambiance was cute and cozy. Thanks again read more

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service is QUICK! the app is a bit wonky but honestly if you go to the boba shop itself you'll be out of there within a few mins. parking isn't ever a big deal it's a clean establishment, happy workers, & they help with any questions or suggestions. it has a cute little wall for pics i suggest the peach mango smoothie. it's my go to. read more

This place is great! The boba was delicious and the place was clean and well kept. Will definitely be back.

First time here, and I loved it! I ordered the milk tea Boba and the red velvet macaroon. The Boba was amazing, I loved the brown sugar boba pearls and the milk tea. The macaroon was ok, it didn't taste fresh and it was a little bit chewy but next time I'll get a different flavor hopefully it's better. The place was very clean, the staff were very nice, fast service.I will definitely come back. read more

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First time here and staff is very friendly. It's pretty close to work since I work at the Kaiser Hospital down the street. Location in in the same lot as Chik Fil A. I bought the Peach Lychee Fruit Tea and it's very refreshing. They didn't add too much Ice which is Perfect! I will most likely come back to try the other items on the menu. Curios about the Grapefruit Iced Tea. read more

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Highly recommend this delicious boba place! Many different drinks are offered and the staff is SO friendly and care about their customers/drink quality. Thank you so much for creating a welcoming and chill environment! Will definitely be added to my go-to list! read more

It's Boba Time - Downey - Strawberry Shaved Ice Oreo Banana Coffee - Bubble Tea Near Me - Downey, California

This boba time is always my daughter's go to location. The parking lot gets very busy because of the chick fila drive thru line. The people who work there are always very friendly and drinks are always prepared promptly. read more

I've been to many bubble tea shops and this is another good one! the staff are all very friendly and helpful, and the service is great. the drinks are delicious and made very quickly. my go-to drink is always Thai milk tea and this one hits the mark. Definitely recommend and will be back! read more

Been to quite a few Boba Spots around Los Angeles and I was beyond excited for the Downey location to open for quite some time. From the time I arrived to my departure, I was greeted with an amazing service from all the staff members during my visit. Everyone was professional, kind and efficient in the efforts as a team and I think this location has the potential to strive in this community. Overall, the ambiance and vibe of the store was upbeat, yet chill. Most importantly, the staff made me and my friends feel welcomed into the store. Something I hope for the team to continue to carry on as they begin their new journey at this location. Excited to return here and wish the team the best of luck and thank you the It's Boba Time Downey team!! Service - 5* (Great staff, friendly vibes, amazing energy!) Interior - 5* (Yes, it's brand new, but I always have to admire and appreciate a clean store!!!) Location - 5* (Located in a spot where there's a lot of things to enjoy but you should pass by Boba Time Downey for your Boba Fix!) read more

It's Boba Time - Downey - a hand holding a cup of boba - Bubble Tea Near Me - Downey, California

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This boba place is impeccable I enjoy going every single day and talking to all the staff members. Marcus and Mike are quite honestly the best workers you'll ever meet. they are super sweet and kind to all the customers. he is fun to talk to and whips up some 10/10 boba. Every time I go there is never a disappointment they all treat me and my friend with care there is never a day that has gone where we didn't get amazing service. He has given me some new drink recommendations and each is better than the last. Make sure to come and check out this boba place and meet these beautiful and kind people. This Boba time spot also has a beautiful interior and exterior SO MAKE SURE TO CHECK THIS BOBA PLACE OUT!!!!! read more

It's Boba Time - Downey - marcus and mike - Bubble Tea Near Me - Downey, California

We went here one evening per my daughter's request. We were lucky to find a parking spot since it was a Sunday and Chik-Fil-A was closed. The place was clean and the staff were super friendly. We placed our order and only had to wait a short time for them. We all really enjoyed our boba drinks. Well worth going again. read more

The quality at this branch is pretty solid, I usually get a strawberry matcha and it has yet to disappoint. Customer service has been average nothing to complain about. My only complaint overall just has to be the parking situation with how crowded it feels outside, it's so difficult to get around some days. read more

Amazing staff, everything is always so gooood!!!!!! Always a go to and definitely a stop before going home. read more

It's Boba Time - Downey - Bubble Tea Near Me - Downey, California

came here last min. I ordered on a tablet and paid with tap. I got the strawberry banana smoothie it was alright. the workes were super busy !!!!! it was also very busy I waiting maybe 7 min for my drink. overall it was solid! read more

Got the Strawberry Milk Tea and good lord was it PHENOMENAL! The service was prompt and the ambiance was nice, got the drinks very quickly and was in and out in less than 5 minutes. The parking is kind of a pain, but I don't blame them for that, they're next to a Chick-Fil-A after all. Will definitely come again and share some drinks with friends here. read more

It's Boba Time - Downey - Bubble Tea Near Me - Downey, California

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I'm a big fan of horchata (and not the biggest boba tea fan) so I got the Horchata Smoothie and it was great. The place is lively and overall has a good vibe to it. What's really important and what I care about the most is their service. Efficiency is about doing things quickly while getting orders correct, and at the same time upholding fantastic customer service. The staff members did such a stellar job with my order, and while I was waiting for not even 3 minutes, they're knocking out everyone else's orders and gettin' everyone in and out as soon as they can, and it was promising to see. On the slight chance I'm in the mood for something as basic as a thai tea or even another horchata smoothie, this'll probably be the only place I'll be going to. Great work to the team! read more

I love this place. Not only are their drinks excellent every time, the staff is polite and friendly. I would highly recommend coming in and trying any drink, Acai bowl, or treats they have. Definitely my go to place for drinks. read more

This place is the best! Their Thai tea is amazing and I will be coming back for it! It was so easy for me to pop in and out because the employees bring out the drinks so fast! The next time in the area I will be 100% come back here! read more

I love this place w my heart and soul. It's so delicious. The service is so bomb and I love it especially bc everytime I order from uber they always secure my drink really tight and put it in a baggy which I really appreciate. I love this boba place. I lob it. read more

The service her was good my daughter got the brown sugar but it didn't really taste sweet

I'm so happy BOBA TIME is near my job! I LOVE THIS STUFF! If not for my loose tooth cap I'd get it more! But I'm afraid the tapioca balls are gonna rip it out! The staff is so nice and the store is so clean! Delicious! I always go to the one near my house. The strawberry banana is perfect if you have a taste for something sweet without the calories! I'm just sayin'! read more

Clean, fast and friendly! This has become my go to boba spot since they opened. Obsessed with the Taro smoothie and açaí bowls.

Been waiting on this location to open since I saw the sign go up. Favorite smoothie place & they have great customer service. Strawberry Banana Smoothie w/ Strawberry popping for the win read more

Beautiful new storefront. Ample parking. Great customer serDelicious drinks!! Our bellies are happy! read more

It's Boba Time - Downey - Strawberry cookie shake Coffee boba - Bubble Tea Near Me - Downey, California

I am so so so happy that we have a Boba time in Downey now! The store looks clean and organized and the staff is super friendly! Make sure to check them out and get you some delicious Boba! read more

It's Boba Time - Downey - Boba Time Downey - Bubble Tea Near Me - Downey, California

Went here for their opening. Honestly didn't expect much because there are a bunch of boba times but this one stands out amongst them all!! As soon as I ordered the owner suggested several drinks to me since I don't typically drink boba and he suggested the mango shake rather than the slush and I did not regret it. Hands down best customer service definitely coming back for more! read more

It's Boba Time - Downey - Me and my bro getting top notch service - Bubble Tea Near Me - Downey, California

This was my first time visiting the Downey location since I'm not usually in the area. I used the mobile app to place my order, peach green tea with rainbow jelly, and it was ready ahead of schedule. I appreciated that they kept it refrigerated until I arrived to pick it up. The drink was perfect- not too sweet, just the way I requested it. I'll definitely be coming back the next time I'm in Downey! read more

It's Boba Time - Downey - Peach Green Iced Tea - Bubble Tea Near Me - Downey, California

So excited for this new location! We went the other day - team was friendly, quick service, and the drinks always an A+! Everything is so clean and I like the wooden details on the inside. Great for the neighborhood and next door to Chic Fil A as an added bonus! read more

It's Boba Time - Downey - Yummy treats! - Bubble Tea Near Me - Downey, California

Love their strawberry matcha milk tea and their cookies & cream crepe pastry combo mmm delicious this is the best milk tea spot in the area is your close by I highly recommend you stop by and pick up a cold or hot drink here read more

It's Boba Time - Downey - Top picks - Bubble Tea Near Me - Downey, California

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Clean, great tasting boba,great service and fast. Recommendation is to have a small seating area. read more

It's Boba Time - Downey - Strawberry banana smoothie with boba. - Bubble Tea Near Me - Downey, California

This place is great! Came down from the Bay and recently tried this place! They have very refreshing drinks and their boba is fresh as well! The service is wonderful, they were kind and gave great recommendations. read more

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Good vibes and great staff. Good place for a quick boba fix on the way home and got some macaron treats! read more

It's Boba Time - Downey - Bubble Tea Near Me - Downey, California