This is the worst nail salon I've ever been to. First of all, whenever I walked in here as a customer, it was never busy. Now I know why you don't ever have to make an appointment here - it's because they're very very incompetent, and I'm sure previous customers already know this by now. I used to go here for the convenience whenever I had no time to explore other places with great reviews. However, after today, I'm never going back.
The manicurists and pedicurists at this nail shop just don't have the right kind of skills to do a good job. What's ironic here is that most people go to nail salons to get the semi-spa experience and destress, but after getting anything done at this place, it'll stress you out even more. I once made an appointment with someone here who at least had the basic skills, but when I went there the next day, they said she was no longer working there. I ended up getting the service by someone who did a very sloppy job, which made me pretty upset. I still tipped her generously because she was an older lady who seemed to have tried her best.
Today, they messed everything up from properly applying the gel nail polish on both my fingers and toenails. Then when I asked them if they could possibly fix the mess, they acted like they didn't understand what I meant because everything apparently looked perfect to them. I remained calm and told the owner if I could come back later today to at least fix the designs that I had to pay extra for. He responded, "OK," and seemed very annoyed. Then when I called later in the afternoon, he said they couldn't do it today even though he told me earlier that I could stop by anytime. I asked about tomorrow, but then he gave me the most random times, which could not work for me, so I just gave up. He was also yelling and screaming the whole time over the phone repeating, "I'M VERY BUSY OVER HERE, OK?!" After reading this review, he may claim that he never yelled or screamed at me, but I have the whole conversation recorded as proof. I just knew what kind of a person he was when I encountered him this morning, so I knew that he might find a way to not deal with the problem that he promised to fix. I'm including one photo here, but there are more...
Anyway, if you're someone who's looking to destress, please don't even give this place a chance. It's just not worth your time or money. Oh, and if you make any complaints to the owner nicely, he will come yell at you like there's no tomorrow. I feel sorry for everyone who works here, but they should also be more trained as professionals overall. More importantly, I believe that the owner needs some kind of anger management or serious therapy. What. a. psycho... read more