Wonderful hotel! Great service and staff.Excellent location with numerous restaurants close by within walking distance.

I have stayed at the Inn at the 5th several times and have usually not had any problems. We stayed for one night and it soon became clear that the air conditioning was not working. I reported the issue and was told that the hotel A/C had not been turned on yet and "sorry about that" The window in our room did not open at all so the front desk manager offered to check it out while we were out that evening. We returned home late and with the room still warm, we were offered a chance to move room As it was past 1am, we declined thinking it would bearable with a cool night and as the hotel had no air con, what was the point swapping one warm room for another?. It wasn't and we paid the price with an uncomfortable sleep. The following morning the same manager informed me it was only a problem with our room and you have my apologies. No compensation was offered. I like this property and location, but found this aspect of their service strangely at odds with the property's premium aspirations. Very disappointing. read more

Everything was wonderful! I guess my only suggestion to make this 5 stars is to include a quick breakfast so we could get onto the road faster. The breakfast was available at the nearby Marche but it was tableside service and more than we usually eat. Something smaller and faster would be an improvement. Service and accomodations were excellent, though I was at first disappointed that parking is by valet only. The gas fireplace in the room was a nice touch. read more

Inn at the 5th Eugene - Terrace - Hotels Near Me - Eugene, Oregon

No thanks won't be staying here again. It was my first stay at Inn at the 5th and what a disappointment. We had a room with a fireplace and a king size bed. Our room was a south facing room and the sun was very strong through our window. It heated up the room over 80 degrees very quickly. The windows do not open. We tried to turn on the air con to get some air circulating and it was completely dead. Nothing. We spoke to the manager he said he would go to our room and reset the thermostat as the air conditioning hasn't been turned on in the building. Last night after arriving back to the hotel from a late night meeting we entered our room and the heat there was stifling. It had not been fixed. We called the front desk and they said we can move you to another room. We know it's not working. At that point we said no it was way too late to pack everything up and move. We didn't sleep a wink as it was so unbelievably uncomfortable. When speaking with the manager the next morning he apologize and said only our room had broken air con, even though he had previously said it was the entire hotel. He never offered any compensation for their mistake, even though he readily admitted that the air conditioning was broken and not up to standards. There are other options such as the Gordon Hotel which our associates said was lovely. We will be using the Gordon for future trips for business and pleasure. read more

This place is to be AVOIDED AT ALL COST! I'm incredibly disappointed with this place. I highly do not recommend! We booked because we had to be in town for a funeral.. it just happened to fall on our anniversary-- so we decided to try and salvage our weekend with a nice hotel. This hotel isn't cheap. After taxes we paid $330.. Last minute my husband was called in to work and we are no longer able to make it to our reservation. I called them to see if there was anything we could do about our reservation. They told me I could transfer the reservation into someone else's name but we would still be charged. Basically we have to pay the 330 to not use it or pay the 330 and someone else uses it. Well we tried to offer the room to friends... both the people we offered the room to also aren't able to make it.. (yes we offered to still pay for the room but at least the reservation would be used) we tried to see if we could transfer the reservation to another date... mind you I tried to cancel 30 hours before we were supposed to check in... I know it's not 48 but this was a last minute change that is out of our control. We tried everything we can to work this out. The issue is that I would expect better service for a place that charges $330 for one night. I don't understand why they couldn't at least transfer it to another date. For a place that boast elegance and "UNPARALLELED SERVICES" this is not it! read more

Great location. Great suites. Customer service is amazing!

Totally outstanding. I know I'm on a roll with 5 star reviews lately but thanks to the advice from people on Yelp I can't help but find the best of the best. The Inn at the 5th is stellar. There are so many reasons this is a great hotel, and I promise you I mean this because I stay in hotels a lot. In fact, this is my 3rd hotel in 3 cities and 3 states in less than two weeks. This will go down as a comfy, cozy and memorable hotel stay. The basics: -shampoo and conditioner. It's not combined! (Aveda products, too) -full size mirror -full size hairdryer in room -huge closet with hanging space and deep drawers -ample work space in the room for eating, working -free WIFI -fireplace in room Weird bonus things that matter but I don't often see in hotels: -The thermostat switch can be reach from the bed. THE BED! -The light switch can be reached from the bed. THE BED! -There is a full outlet with 2 free plugs available right next to the bed. Again with things close to the bed! Basically the bed is an arm's reach from all that's important. So friggin' cool. There are also two face wash cleansing cloths for removing makeup in the soap tray. Very nice! I've never actually seen this at a hotel but it's really great. There's even a container with q-tips and cotton swabs which while common, is not always seen at hotels. The ice is in a cooler but packed in individual bags. No drips, no gross scoop, no dirty bucket. You can grab a bag en route to your room or run back and get one. The plastic bag can work as a liner to protect the ice from touching the surface of the bucket. Have also never seen this before. It's like the person who plans the functionality of this hotel has a PHD in hotel design. More basic awesomeness: -The linens are super clean and white and soft -6 towels in my bathroom. SIX! -The room (and entire hotel, really) is spotless. It truly looks like the place opened up today for the first time. It's the cleanest hotel I've visited in a while. -It's very very quiet -My room has a balcony with a bistro table! -The art on the walls appears to be unique to each room. Not too cheesy, not ugly. Everything looks well-planned and thoughtfully placed. There's a lot of personality to this little room Oh! And lastly, there's actually a small door located next to each hotel room door. This door operates like those old milkman doors or dumbwaiters where you can order room service and have it delivered through the wall so you don't have to be dressed or interact with a person. It's crazy! The door locks from the inside so you don't have to worry about anyone opening it that isn't supposed to. It has two shelves so if you ordered lots of food, they can just gently knock, set it inside the little door and then you open your door to grab it and take it inside. Such a cute, interesting, and adorable touch. Price for a room this outstanding was really reasonable. Considering all of the unique and fun amenities, how clean the rooms are, and how insanely friendly the staff is, I'd always stay here when visiting Eugene. This will not be my last visit to the city this year and I will be damned if I stay anywhere else! Oh - and the location is convenient as well. It's basically perfect from top to bottom. read more

Inn at the 5th Eugene - Cozy lobby with fireplace - Hotels Near Me - Eugene, Oregon

This has to be the best place in Eugene Oregon. We got here at 1:00 a.m. and they're waiting for us,took us to our awesome room, gave us a great bottle wine. They went and had my car cleaned the next morning so it's all nice and shiny for me. We love this place and will stay here every time we come to Eugene. Super cute! read more

Inn at the 5th Eugene - Hotels Near Me - Eugene, Oregon

5 stars for the property and overall experience. *Gorgeous rooms and property The Inn at the 5th was built a little over 3 years ago and is an independently owned boutique hotel with ultra comfortable beds and great bedding, immaculately clean rooms, and modern bathrooms with a large walk in rain shower. If at all possible, get a balcony room, its part of the charm of the property as the balcony looks over a quaint looking Parisian styled central courtyard complete with red café tables. Our non balcony room had windows which did not open and I regretted not getting a balcony room and craved breathing in the fresh Oregon air for the short time we were in our rooms each day. Also, each room is decorated with a theme, we happened to get a bicycle themed room which was nice. *2 hours from Portland, 1 1/2 hours from the Coast We made a spur of the moment somewhat spontaneous road trip to Eugene and I figured I would find a room via smart phone on the 14 hour drive. I originally booked one night only as we were not sure if we were going to stay in overnight in Portland or just day trip it for the remainder of our days in Oregon, but after our long drive up to Eugene and comfortable stay we did not want to check out. We ended up making the Inn our hub so we could take a few short day trips to the Oregon Coast (1 1/2 hour scenic drive to Florence from Eugene) and Portland (approx 2 hour drive from Eugene) over the long weekend. *Rates can be at a premium on University of Oregon Football Weekends When we decided to extend our stay after our first night, we found out the next few days happened to coincide with a University of Oregon Football game opening weekend, (Go, Ducks!) and room rate prices skyrocketed to more than double the price of our weeknight rate for the last two nights of our stay. Thankfully, it was a slower at the hotel than a normal "football" weekend and they were kind enough to work with us on reducing the newly inflated rate but we still paid what I would consider way much too much for Eugene, Oregon, even given the quality of the rooms and amenities here. Unfortunately, we were not able to transfer to a balcony room because $450 per night on Fri/Sat game weekend was just way more than we wanted to spend and they were not able to accommodate a reduced room rate price on balcony rooms. Besides, we weren't even in our rooms except to sleep at night and shower, btw loved the walk in roomy rain shower and modern bathrooms, but I did miss not being able to breath in some fresh Oregon air at night. *Upscale Adjacent Shopping Center and Market/Parking and $30 voucher package I understand the owner of this property also owns the adjacent 5th Street Marketplace shopping center. For our first night stay we purchased a great a room package which included a waived parking fee and a $30 credit voucher to the newly opened Provisions Market or the Marche French restaurant both located just steps away from the front Lobby. The voucher had to be used all at one time with no cash refund for the balance, but that made for a fun little spending spree and not hard at all to use up and we chose to use our voucher at the Provisions Market. Due to the football game weekend we were not able to purchase that room package with voucher again for any reasonable amount of money or it was not available, can't remember why. *Great Service and Amenities Service and amenities were appreciated. Upon Check in we were offered complimentary beverages from their refrigerator in the lobby for check in day only, and during the day there was always complimentary cold bottled water at the valet. The Inn also has loaner bicycles for use up to three hours a day, first come first serve, which we did take advantage of to take a bike tour of downtown Eugene and the University of Oregon. By the way, there is no pool or hot tub here. The staff provided great service our entire stay and they were very accommodating. For example, when I asked them for window cleaner and paper towels to clean our car window the even offered and almost insisted to have the valet clean it for us which I declined since we easily took care of it ourselves, but it was a kind gesture none the less. Overall, for the convenience and comfort of having a temporary home away from home and not having to check in and out of different hotels during our short stay in Oregon, we were pleased. Next time we will book earlier or plan ahead so that we can avoid last minute price increases. read more

Inn at the 5th Eugene - A peek into the courtyard - Hotels Near Me - Eugene, Oregon

My husband and I stayed here for our first wedding anniversary. We each got a complimentary glass of wine upon arrival. The staff were extremely friendly our entire stay. Madison at the front desk was very kind and helpful. The hotel was very clean with thoughtful touches. The bed was very comfortable and the bathroom was spacious with a large walk in shower. The valet was prompt and friendly. They even remembered us from check in. It is right next to the 5th street market- just steps away- which has many shops and places to eat. The food court, which even has a bar, had live music on a Friday night. We will definitely be returning! read more

The 5th Street location is very self-sufficient with a top notch restaurant and a small grocery store. You can even hike to the top of Skinner's Butte from the hotel, which is a one-hour round trip walk. Super quiet and clean room. Also, the air quality was excellent with no harmful deodorant chemicals in the room. read more

Beautiful hotel. Great customer service. Lovely French restaurant next door- Marche. Highly recommend. My only issue is the parking lot has super small spaces. No everyone drives a super-compact. read more

The hotel is in a great area, close to shops & eatery. Tried from traveling and need a good night rest- please book elsewhere. On the other hand if you love the sound of the train going by every hour this is the place for you. You'll love the whistle sound it makes passing this lovely part of town. read more

Very cute hotel near shopping and good restaurants. Service is exceptional, beds & pillows are comfortable. Most rooms seem to have a balcony & fireplace. My only comment would be they should include parking with the price of the room. Parking is not valet and is $18/ night to park in a public open air parking lot. read more

Great place. Easy and accommodating. I asked specific for a framed picture of Danny DeVito to be placed on my bedside table and they did just that. THAT is customer service. Would stay here again. read more

Our stay at Inn at the 5th was LOVELY!!! My sister, mom, aunt and I stayed for one day and night. I interacted with 4 different people at the front desk and 2 valets - they were all engaging and courteous. The room was very nice - very clean - and the balcony (ate our lunch there) and fireplace were sweet bonuses. The beds were comfortable and there was a variety of pillows with different firmness. I love that they try for sustainable amenities such as water in glass bottles, real glasses in bathroom, paper coffee cups, "clean" shampoo/conditioner/soap. The location is wonderful. We walked about 5 blocks to the Hult Center to see a performance and on the way back, we lingered at shops located in "5th Alley" and then at the shops connected to the Inn that are a part of 5th Street Market. Later that night, we walked 15 minutes to get to Placido's Pasta Shop for dinner and, once back at the Inn, had our complimentary glass of wine/beer. The following morning we walked 20 min to Farmer's Union Cafe which is a cool granary-turned-cafe. There were some other cool shops there that weren't open yet. This whole area has really blossomed. Anyway, bottom line is we all HIGHLY RECOMMEND Inn at the 5th and plan to make this a regular stay! Thank you Inn at 5th. :-) read more

Some much to love about this boutique hotel!! The pass-through cabinet for room service and towels is genius. Every other hotel with a barn door on the bathroom needs a flip lock, like the Inn at 5th. My husband and I were visiting my niece who was a student at U of O in February. This location was so perfect that we didn't need a rental car. I could easily spend a week shopping and eating at stores and restaurants within walking distance. We scouted a couple of other hotels for future visits, but nothing else was comparable. Looking forward to our next visit after the pandemic. read more

This is a tremendously overdue review, but I had the privilege of staying at the "Inn at the 5th" during a very special trip back in September 2015, and was absolutely delighted with the level of service and satisfaction I received. I was on a cross-country road trip in a very special car that needed arrangements above and beyond what one might normally deem "necessary." (If any staff is reading this, I'm sure you remember the yellow car!) The front desk and management staff were happy to accommodate my request, and even went as far as to have their valet staff stay around extra hours to help protect the security of my new car overnight. This level of care was truly exceptional. The rooms, and the property itself was refreshingly original. I travel a lot and try and always stay in "unique" properties, and this one hit all of the right boxes. Nice rooms, beautiful decor, professional staff, and best of all--affordable! This part of Eugene is clearly "up-and-coming," and although I didn't arrive until nearly 11PM on a Sunday, we were still able to find a bar nearby to grab a quick bite. My biggest regret is that I didn't plan for more time in Eugene--in particular--a longer stay at Inn at the 5th. In a trip that brought me from motels to high-rise corner suites, this property stands out the most in terms of its originality, professionalism, and value. Highly, highly recommended. read more

Inn at the 5th Eugene - VIP parking arrangements... Inn at the 5th rocks!! - Hotels Near Me - Eugene, Oregon

We stayed one night, Friday 4/14/23 for my birthday. (wish it had been 2 nights). This was a beautiful hotel, with an updated beautiful room. Extra touches, water, goodie basket and nice robes. Also loved the magnifying mirror in the bathroom and little extra in there, like q-tips/cotton balls. The only negative comments I have, would be the TV that had no instructions for the remote and the remote did not operate as it should have because it was not the actual remote for the TV, (Concierge was quick to come up and check it out and let us know, and although a nice large flat screen TV, it was not a SMART TV, need to upgrade)! The other thing was that the sheets on our King bed, fitted one, was just loose and messy. Need to have sheets that fit well for a restful good night's sleep... read more

I am pleased to report that this fine establishment lives up to and even exceeds all expectations. My wife and I are not wealthy by any measure, but that didn't stop the entire staff from treating us like royalty. We truly had a five star experience at this hotel. I nearly forgot--the fitness gym is state of the art. Everything is first rate. The entire staff from top to bottom are incredibly kind, competent, and professional. You get a genuine warm smile every time you walk through the lobby, as familiar friendly faces inquire about your well being. The hotel is in ship shape: sharp flooring, clean carpets, beautiful lighting, multiple quick elevators (including an extra layer of security), soundproofed, and free snacks galore. The cleaning crew is top notch and took very good care of us over our five night stay. We enjoyed staying in a room on the top floor with the deck overlooking a courtyard where live musicians play on Fri-Sat evenings during wine tastings. The room has a beautiful bathroom with a sliding, frosted door and is complete with a glorious, tiled shower, as well as one of the most uniquely cool mirrors my wife has ever seen. The room comes complete with a comfy king bed, fireplace, and micro fridge. Our second night, we asked to use a microwave and five minutes later there was a knock at the door-- delivering our very own microwave. The hotel also has a fine dining restaurant around the corner and where the breakfasts are incredible--try the French Toast. There are upscale shops and it is within walking distance of downtown. The area is beautiful and we were really pleased with the location. We felt safe the entire time. There is a garaging fee each night for parking, but you are not required to use the valet service to park. I highly recommend staying in this hotel for anyone interested in visiting Eugene, or Oregon in general. Thank you to the wonderful staff for a terrific experience during our stay! read more

From the personal balcony to the walk-in shower I couldn't get over how much bang for the buck you get at this location. It is central & within walking distance of almost anything you could think of. It's tied to a market with multiple food options & even a wine tasting room. I don't think it gets much more personalized than this. Plus, free snacks! I LOVE SNACKS. Oh & the gas fireplace and 2-way door for room service was a nice touch. Especially since when you order room service it comes from Marche! YUMMMMMM. Great people, great place. I can't wait to come & stay again, but it may be for the free Pirate's Booty....shhhhhh, don't tell on me.... read more

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I've been to 14 countries and stayed in hundreds and hundreds, if not thousands of hotels in my life. I can safely say that Inn at the 5th is by far the most impressive. Staff: Nothing but good to say about them. Friendly, helpful, and will go above and beyond to make your stay pleasant! While at dinner at Marche, I was worried about my bike that I left on my car (bike theft in Eugene is huge), so I ran out and asked the valet guy to just keep an eye on it in the parking lot (I hadn't valet-ed it yet). He didn't just keep an eye on it, he told me, "I'll park it right in front of the hotel, I want you to enjoy your dinner without feeling stressed about it!" HUGE weight off my shoulders at dinner and I stopped having to look over my shoulder every five seconds. All the staff are incredibly genuine and management is professional and lovely to talk to. Rooms: Like I said before, this is my favorite hotel. I love the modern, sliding doors and the huge whirlpool tub. They provide electronic candles and lavender bath salt too! They really thought of everything! The fireplace in the room was a wonderful touch. Chocolates were left next to the bed, along with a small note of tomorrow's weather. And of course the bed was oh-so-comfy. One of the best beds I've ever slept in. Love the little butlers door to leave food in! Thank you, Inn at the 5th! You truly are a unique hotel. This is my 4th visit, and it will not be my last! read more

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The staff at this hotel are what truly set it apart! They are the most genuinely warm and caring staff I have ever had the privilege to meet. I got the feeling that the people working here do so because they want to show off their city to travelers. Beyond the incredible staff the rooms are magnificent. The beds are very comfortable, the shower is luxurious and the room is completely sound proof. This creates a blissful area to relax and unwind from a long day. I will certainly be returning to Eugene if for no other reason than to hideaway at the Inn at the 5th. read more

Inn at the 5th Eugene - Peaceful corner for reading or napping. - Hotels Near Me - Eugene, Oregon

4 enjoyable nights. Great staff clean rooms great bed and a 50" TV. Good food in walking distance but a nice S500 Mercedes shuttle! Make sure you reserve the shuttle in advance "I'll be back" read more

Forced Valet WILL ALWAYS GET YOU 1 . The lack of parking spaces is very very suspicious. The insistence on valet is also completely mind boggling. Otherwise an excellent place to stay and 5 stars. read more

they are extremely snooty and did not get any answer why I would need to cancel due to family emergency. would never book with them agaiin

Class act and my favorite place to stay In Eugene. Get a balcony room for fresh air and a little extra special something. Comfy beds, great design, excellent service, a cut above. I always come back read more

Booked through Expedia expecting a 4.9 star reviewed hotel. Checked in on time and was basically forced to valet our car. We have had been traveling for two weeks and was told we had to completely clear our backseat. Room was nice, no shower door oddly. People at the front desk were okay. This room was 250$ a night... it wasn't worth it. Breakfast wasn't free room service wasn't free parking wasn't free basically everything had to be paid for on top of the 250$. Spend 250$ at a Marriott instead and get tons more amenities read more

Edit the fifth is for sure the best hotel to stay at in Eugene. The staff are so friendly and accommodating, if you ever need anything don't hesitate to ask! The second you arrive they greet you with a glass of complimentary wine candy and chips. The location is great because it is close to the university and close to tons of fun restaurants and shops. You can walk everywhere you want to go! The hotel even has a driver if there somewhere you want to go that's a little too far to walk or if it's raining. All of the rooms in the hotel are unique and have little pieces of Eugene history. Also the hotel is dog friendly, Which is always a plus! When I have stayed there with my dog they always have a dog bed in the room waiting for her and she absolutely loves it. Right next-door is Marche Café which has great French food and awesome Irish coffees with cute outdoor seating, it's the perfect place to get a late night drink or snack. read more

I've worked hard over the course of my life, and one of the rewards is that, at age 60, I now stay only in places like this. No compromises. Everything about this hotel, from the staff to the architecture to the in-room fireplaces to the large, luxurious baths, is absolutely top-notch. As an added plus, one can eat three meals a day at the 5th Street Market next door and never get bored. There is no better place to stay in the southern Willamette valley, and it isn't really all that expensive for what you get. Treat yourself to a night - or several - here. read more

Wow! What a fantastic experience from the valet, check in, to the room. Clean, comfortable, and quiet. The staff is courteous and well versed in hospitality. Ordered room service which was timely and delicious. Workout room had great equipment and was well maintained . If you just need a get weekend getaway this is the IT place!!! The adjoining market includes great shops, food at Marche was top notch. Husband and I will most defiantly be back to stay at the 5th!!!! read more

Our anniversary is October 31st. This is a very special night for us so we wanted an amazing restaurant and a night at a amazing hotel. Based on research the decision was made to eat at The Ristorante Italiano which is at the Excelsior Inn in downtown Eugene and stay in the King Spa Suite at Inn at the 5th. Our service was amazing and the food was by far the best I have ever had. We decided to stay at the Inn at the 5th. We had budgeted for an expensive night like this for sometime and were prepared to pay $457 for the night in that room. We were very excited to sit together in a wonderful jetted tub in our room. We decided to pay for the room the day before online so we would know we had the room and they were not sold out. We stayed the night of October 30 2020. We arrived around 2am because we took our time and did some other things to celebrate our anniversary. The hotel was beautiful and looked amazing. When we arrived at 2 (keep in mid this is a rainy cold evening in late October) we went to the locked front doors. There was a gentlemen siting at his desk who made eye contact with me several times so there is no mistake he was well aware we were there. After about 30-45 seconds he slowly stood up and walked to the door. After unlocking and opening it about 3 inches his first words were that this was a place for paying customers followed by "so is there anything I could help you with". I stated we were paying customers, that we had paid for the King Spa Suite. Which was followed by "oh, well let me check on that. There must be some mistake. Please stand over here while I look." Upon his time at the computer my wife and were talking about how strange this was and if we were doing something wrong. He came back and said he had found the paid reservation and asked for her ID and the card. My wife did not have her ID because it was left in the car. I however had mine as well as the card we used. Tried to give him mine and his answer was no. I spoke with him a little about how much trouble it is to walk to the car and he agreed that it might be ok.We went and saw the wonderful room with the spa and decided to relax. It was amazing and so relaxing. After we decided to go outside and find somewhere to grab a snack to eat. While we were in our car we noticed the same man pacing back and forth watching us in our car.We did not feel like welcomed guests enjoying our anniversary. Much more the feeling was we are couple low life unwanted people. We decided to go for a drive which turned into us driving and talking and deciding at 4am that we were uncomfortable staying there. Took my wife homed and arrived back to the hotel about 4:30. There were now 2 people in the lobby. When I arrived in our room the lights were on after leaving them off. I noticed our clothes and stuff were in different spots. I cleaned everything and made it as nice as possible. I asked when there would be a manager in and was told in a couple days. My wife was able to get manager Guy Fremlin on the phone. I was not part of the conversation but could hear because they were on speaker. My wife explained what happened that evening, how we felt and why we left . Mr. Fremlin interrupted by saying she was lying. That his employees had done nothing wrong. The room was completely destroyed and we broke a bunch of glass in the bathroom. Even though I personally spent a lot of time cleaning it. The bathroom was never used. I then took the phone from my wife and spoke to Mr. Fremlin. I told him that what he was saying to my wife was extremely rude and unprofessional. I then told him we would contact his supervisor. His response was go ahead and do that and hung up. I decided to write my review on Facebook. I feel this is something that needs to be heard. Especially if it is in regards to a company owned by the former mayor of Eugene Mr. Obie. My wife decided to get in touch with the vice president or HR president. She got ahold of Kurt Assmuen who was very polite. He was nice and seemed to hear and respect what was being said. She stated a refund was not what we were looking for. He said he would offer a complimentary stay at the soon to open new luxury hotel in January. I removed the post on Facebook because we were being treated well. My wife got a email from Kurt which stated once again we were lying and it was our choice to be offended and leave because of the way we were treated. The decision was to contact the owner. Mr. Obie. He responded after about a week that simply said we would go ahead and file a complaint with BBB because of this. His response was along the lines of we were wrong and "disrespectful" because of the post I wrote on Facebook. He even went on to say he would be looking to press charges. For what? For sharing with the public what happened at his wonderful hotel? For sharing with the public that not only were we treated like garbage but that his employees would go ahead and go into our room while we were gone. read more

Inn at the 5th is by far the best boutique hotel I've stayed at. We've stayed at a few good ones in PDX, but we really liked The Inn at the 5th. I reserved a room for my wife and I as a surprise. The staff went out of there way to keep things a secret. Much appreciated! I rented a limo to take us to dinner, however that was the only destination the limo was taking us to. When I called The Inn at the 5th, they were awesome enough to let me know that they would be willing to pick us up from Beppe & Gianni's and provide a ride back to our room. Right when our dinner wrapped up, a sharp looking Mercedes pulled up and asked if we needed a ride. My wife was seriously confused at what I had cooking. The driver was about to offer us waters on the way there, but then realized the label had "Inn at the 5th" on it, and he very casually dismissed the offer until we were about to pull in to the hotel. He didn't want to ruin the surprise. The hotel is modern, clean, and quite upscale. We were able to get a corner room that faced 6th street and had a balcony. The room was the perfect size for 2. The bathroom had a large walk in shower, and the bed was insanely comfortable. I cant say enough about the staff as they were very kind and did everything they could to accommodate. We truly enjoyed our stay and I look forward to coming back, even though we live in town! read more

Trust me, Inn at the 5th is exactly what you're looking for. Let me guess - you want a boutique hotel, but you don't want to have to book months in advance to score one of their 5 rooms. (Check. This spot has boutique amenities with big box availability.) You want a location close to U of O but not in-the-dorms close (check). You want affordability (check), walkability to downtown Eugene's finest (check), a gym (check), fast free wifi (check), and maybe even a cheeky spa treatment or two (check, check). Traveling to Eugene? This is the one. Trust me. read more

Took the girl and all her worldly possessions down to Eugene in a U-Haul. (The town looked like it was having a freaking U-Haul convention--what with all the parents moving their U of O students in for next semester.) The move went off without a hitch. We got the truck unloaded, met the new roommate and had a nice farewell dinner. The tears were even kept to a minimum. (Well, the ladies weren't crying at all.) We knew we weren't going to be up for a direct trip back to Portand, especially since I wanted to spend some time at the Ninkasi brewery, so my wife made a reservation at Inn at the 5th. This place is clearly brand-spanking new. They were having some technical difficulties with their computers when we checked in. They weren't able to make room keys, but they got things working while we waited. We were offered complimentary wine or beer. Our room was upgraded for free. Nice. When we got to the room, we found it very nicely appointed. All looked clean and new. The bed was huge and extra cozy. There was a bottle of wine chilling on the counter. We took a nap and about 45 minutes into my slumber, a bellman knocked on the door. Just as I started to get up, he opened the door. Since I normally sleep sans pants, he headed right back out quickly, announcing that he was dropping off another bottle of wine. Wah? It appears they certainly want to keep their guests liquored up at Inn at the 5th. No need to carry in a flask. This is a very nice hotel and I expect we will stay here quite often when visiting the girl. It's right in the middle of various upscale shops and restaurants. Service was friendly and appropriately attentive. I recommend. read more

First visit was GREAT. They gave us VIP parking for Thievery Corporation that night. Sweet. The room faced the patio though, which was lit up like the sun. Just stayed last night and though this room was in a better location, facing the street, we noticed a lot of changes for the worse. They tried to hustle us into paying another $16 for valet parking; come on - we're already throwing down nearly $200 to stay in an empty hotel, near Xmas, in a college town. The police weren't ticketing their private lot. Weak. Room service had a late teens kid who wouldn't deliver the beer then use the (neat) drawer for the food. And it was 20% gratuity plus $3 for the kid to do a 5min delivery from downstairs. Come on. Luxury hotels shouldn't nickel and dime you like this. Seriously. Two workers at the front desk all night? Not luxurious. Wasteful, inefficient, and frankly heavy handed. Just let us come and go without having to talk to 2 people every time we go through the lobby. Feels like its security, and not in a good way. The elevators already require the room key. Are the fratboys across town really a problem here or something? The sticky note saying don't smoke or it'll cost you $500, stuck to the bathroom mirror, was just too much. Again, this isn't how luxury hotels convey class. First experience here was a 5 star, this last one was a 2 (for the $$, very uncool), so we're saying its a 3 overall. Oh yeah, the Wi-Fi is really bad. Again - a $200/night hotel in a college town and the cellphone "4G" service is way faster than their Wi-Fi? Boo. NOT classy. THIRD UPDATE - midsummer, no one's there, called and they wanted over $250 this time... what in the fuuuuuuuuuuuu ck? We explained they only have an empty hotel and we would give them $175 and they refused. Okay. Not returning. read more

The entire staff was incredible and so nice. They were very accommodating and went out of there way to help us out. Pablo in Valet was over the top accommodating and enjoyed chatting with him. Overall good dude and the stay was excellent. Location is great and the place was good for kids and dogs. read more

We had the opportunity to spend a night at the Inn at the 5th as a quick getaway - we live about a mile away, but couldn't pass up the chance to try this new venue. Overall, a great little boutique hotel in a great location. Nothing overly special or unique about the rooms for a hotel at this price range - well-appointed with good linens, bath accessories (Aveda products - likely tied to the Gervais Spa adjacent on the first level), and "small touches" (iHome next to bed, large-screen TV over fireplace, Keurig single-cup coffee maker). A bit odd to find our room heavily decorated in African-themed motifs, in contrast to a decidedly northwest feel to the rest of the hotel (lots of local winery art line the halls and stairwells - especially represented by King Estates). Very tasteful room decor, but would have been cool to continue the NW feel in the rooms. A neat little touch to the room is the butler's door (I think that's what it's called - have never seen these before, even in much higher-end hotels) opening to the hallway - a small door in the hallway and a door in the room allows for passing room service into a small holding area, without the occupants needing to see/talk with the servers. Connection with Marche' next door provides great room service opportunities - cocktails (martinis, etc, on the menu) as well as full range of Marche' items with a nominal markup (beef tenderloin was $4 higher than restaurant menu, with a $3 delivery fee and a 20% gratuity). We opted to walk next door for a sit-down dinner at Marche'. Reception and valet staff were exceptionally helpful and professional - clearly happy and enthusiastic with this new hotel (spoke to a few candidly, and they confirmed this - they're pretty excited to be at this hotel and looking forward to the grand opening next weekend). Valet parking is mandatory for a $15 fee, but I suspect you could find street parking north a few blocks quite easily if needed. Location remains the real draw for this hotel - walking distance to all that the 5th Street district has to offer - David Minor Theater, Hult Center, restaurants and shops, etc. We went to 5th Street Market for Sunday brunch after our night at the hotel - great options between the food court venues (El Pato, Noli) and Provisions on the lower level. This hotel is a great addition to the limited options of nicer hotels downtown. Avoiding the tired Hilton, Valley River, or Gateway options and putting yourself in the heart of Eugene's nightlife is well-worth the time and money. read more

I loved the place...loved Eugene. Thank you Inn at the 5th for your part in making my first trip to Oregon a memorable one. We barreled into town after a long, stressful trip from Los Angeles. Delayed flight to Seattle, canceled flight into Portland, lost bags and 2.5 hour drive from Portland to Eugene. We were exhausted. We were met by two very friendly employees who immediately offered me a glass of wine. They informed me that the valet would have to park my car and called him in. I offered to show him where my car was and he brushed me off with a quick show of the keys and "I'll find it when I push the unlock button". Now that's some service. The lobby is lovely and inviting and our room had a movie theme. I loved the fireplace and the size of the room was impressive. Only thing I would have loved more was a bathtub, but those are increasingly hard to find unless you're in a five star hotel. Ultra comfy robes and bed. A very unique addition at the Inn are butler doors...if you order up room service you don't have to answer the door, they place your food in the locked butler door from the outside and you grab it from the inside cabinet door. Who'd-a thunk it? Great idea! Woke up in the morning and called down to see if our bags arrived...and they had! Score! I only wish we'd had another day in Eugene to chill at this fine establishment. Considering my kid wants to go to U of O, it looks like I'll be back. read more

GREAT customer service! We had to call to asks where our shuttle was to pick us up from the airport. Sophia was there, but there was not a sign on the car yet. She was very welcoming and told my daughter all about the university. When we arrived our service at the desk was superior (kevin?). The hotel even provides snacks and a drink. The room was cozy and clean. There is a shuttle to take you around town. Our car broke down, yet Sam remained calm and cool. The hotel has really hired quality staff. While it was not ideal to be stuck on the road the hotel took care of us. The dryer was not strong enough to dry my daughters hair, we asked for another. No problem! This one was great. If my daughter chooses UVO this hotel will be my go to place for visits. read more

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