If I could give zero I would, we've been here a few times for the food hoping it would have gotten better, which it never did cold under cooked and takes forever. Servers also lack customer service skills and attention to details manager that was there today older Hispanic lady extremely extremely rude refused to explain or even tell me that they don't sell the batter mix for events anymore just kept repeating "I don't understand" will never spend another dime here again! Facility is nice dinner area itself is okay bathroom smells pretty bad and it's next to the kitchen! read more

Mellisa was an extremely patient waitress. Food was very good! Margo was on top of everything here. We will definitely be back!!

The food is made quick and sloppy. Strawberry crepes, you probably have some cheese melted on it from another plate.... Steak and eggs? You'll get a micro cut of steak that looks like it came from one of those cheap steak trucks selling discount meat in the parking lot. IHOP has gone down hill. I'd recommend several other places to eat in Simi, IHOP is not one of them. There's no nice way to out it, this place is just plain gross. read more

We had the best experience last Sunday. Our waitress Amayrani was awesome. Even though some of our food originally came out cold she recovered the fumble. What a great waitress she is. read more

It may take some time for this place to get their service up to par. We had to ask for a set up after we got our food. The food was terrible. I got the eggs Benedict with hashbrowns and no bread asked if they could put the poached eggs on the hashbrowns and she said no she didn't think they could. OK, I can deal with that however, the poached eggs were cooked in a mold and were hard boiled. The husband got plain pancakes and said they were okay. We ordered their bourbon bacon which we thought would be kind of a glaze or a flavor. It's a jamish clump of bourbon, grilled onions that's made into some kind of a gel and is one of the worst things I've ever tasted. We are not planning on going back anytime soon. There's a many other breakfast places in town that far exceeded this place. read more

Was hoping to have a better experience. Got our drinks and never got a refill. While waiting for our food a busser came over and placed a dirty try on our table and was taking the dirty dishes from the table next to us and puttingt hem on the tray. It was super awkward. Then our food came and portion was small and food was not made how we asked. Food did not come out all at once. And while we were eating the same busser came over and placed the dirty tray on our table to finish getting the dirty plates from the table next to us. I lost appetite after that. Not going back. Don't waste your time! read more

A++ Extremely pleased! My wife and I have visited the Simi Valley IHOP several times. I have not been disappointed. In fact, I'm amazed at the value. The restaurant is bright, neat and clean. The employees are very accommodating and professional. The food has been excellent, exceeding my expectations. The roast beef dinner, Colorado omelet, lemon ricotta blueberry crepes, and classic burger have been especially good. Their prices are affordable. Plus, they have specials, loyalty points and a military discount. Kudos to the sweet people who work there! They're too good and I can't wait to go again. read more

The food was under par, the salisbury steak was beef patty top with sauted mushrooms and onions woth black salty gravy super small portions. Gravy thick and salty. The sides was little broccoli and the salad i choose for the side literally only romaine lettuce with dice almost rotten tomatoes and red onion with ranch bottle taste dressing. For 18.99 that was overpriced and dissapointed. I ordered my kids waffle with strawberries and nuttela on top intead the kids meal they gave me full price waffle for 13 dollars, not even big waffles, some pieces strawberries and small cup nuttela on side, dont even bother to put on top of waffles. Super weird presentation. The other kids meal was ok, my daughter wont eat the chocolate pancakes. She dont like it. Overall service was ok, food was not ok, will never coming back. Sorry read more

Waited a couple weeks to try so they had time to work out the kinks. Went on a Tuesday, seated right away, server took order right away. Server turned into David Copperfield and disappeared. Food took 20 minutes to get to the table, brought by another person. We ate in less time than it took to get the food. Waited another 10 minutes for the check, but Houdini was nowhere to be found. Had to go to register and she finally magically appeared. Probably go back, but not a third time if this happens again. read more

Our server was racist. She sent the order before conforming with us, my husband wanted to change his order and she said she already sent it. Why? The way she looked at us i could tell she was racist. read more

There service is horrbile they dont belive kods will order we said ranke for 5they and some older people did and they got the table before we did bevphse we are kids read more

I hate to give bad reviews but I think the one takes the cake. I guess Tracy was having a bad but it's not okay to treat people that way. I get it you are busy which I'm okay with that but dam learn customer service skills. I'm sorry for the wait. How can I help you, is there anything else I can get you. I went in and they took 10 mins to even ask if we want something to drink. I told we are also ready to order. I asked to substitute my pancakes to French toast and she says THAT AN EXTRA CHARGE, I told her no problem but looks at me like I couldn't afford it . She leaves and comes back and right before she leaves my table I tried asking her for a straw and just turned around and helped the table next to us. So I was like okay no problem I got up and asked another waitress. So our food finally comes we didn't get what we ordered and then the waitress try's to belittle the guy who brought us our food by tell him you brought the wrong order I grabbed my plate back and told her mine is correct but the ham has green stuff on it so just to bring me another piece. So she continues to grab my plate and I said I'm done. At this point I have been there for over an hour and asked for my check for my drinks and the waitress came back and says here is your food and I said I just want my check for my drinks and she said okay but you aren't going to eat then you could don't need to pay. I told the manager that Tracy here has a shitty attitude she didn't even say sorry or anything. Tracy needs to change her way of thinking cause you're the reason why people are so angry with people and treat the servers like crap. Not all servers shitty but this one takes the cake. read more

My husband and I came in for breakfast. Great service and great food. So glad to have an IHOP in Simi. Will definitely be back!

This was probably one of the worst dining experiences I've ever had. We had to get someone's attention to even come to the table and when we did, the attitude from the waitress was awful. We ordered. Food took forever to get to us and it was all cold. They messed up our orders and when we asked, got more attitude. Employees just sitting around not helping anyone. Seriously needs to be under new management. read more

Orange juice was AMAZING! But waffles were a little dry but was still good. View was nice, definitely recommend!

Took 10 special Ed students here today and had an maxing experience. From reading some reviews was kind of worried, but everything was great. We called ahead because there was 16 of us and all separate checks! When we got there they had a section ready for us. Diana was our service and she was so sweet and super excited to serve us. She was kind yo all the students and did it all with a smile. She got everyone's order perfect, which is not easy to do. The food was really good and I loved my spinach and mushroom omelette. The side of pancakes was huge and I shared it. The coffee was good and I loved that I got my own personal carafe and lots of half and half. We will Definitely be back and hope to have Diana as our server again! read more

Not like the ihop of old. Looks like they use frozen hash browns, stale and nobody can cut something that square freehand, horrible. Pancakes just fell apart, waffles were hard as a rock. Hopefully they get better read more

Ok I just got back from a less than enjoyable expierence. Food was forgotten, the food that did come was cold, waitress seemed "unhappy" and when it came to pay the check (which was purposely done seperately) there was confusion and the Manager took my check walked away, came back after several minutes and couldn't figure it out. Be forewarned if trying to use your "Pan Coins" on your IHOP app, and using a cupon. Never have I seen such confusion. read more

We were a party of 11 , 6 were children . Customer service was great . The food was great but most of all our waitress Melissa was awesome friendly and checked on numerous time read more

I recently visited IHOP, and while the service was really good and the staff were friendly, the food didn't meet my usual standards. Unfortunately, I experienced some discomfort afterward.That was my last straw. I've been to this IHOP multiple times trying to give it some chances and hopes but unfortunately, every time I go, I always end up with the stomach bug. Besides that the area is super nice and comfortable. I hope this feedback helps improve the overall quality for future visits. read more

I'm happy we have an IHOP in town now, went for breakfast, food was good, service was good, love the protein pancakes, a bit busy but is understandable is a new location so, it will be for a while. Over all, great spot and is open 24/7!!! Yes!!!!! read more

I tried the Simi IHOP today, it was very busy but I was seated within 15 minutes. My waitress was so sweet and attentive, my order was correct, the food was delicious. I'm not big on pancakes, but decided to try them and they were YUMMY. The restaurant manager made sure that everything was running smoothly and everyone was satisfied. Great experience. I will be back!! read more

The service was quick and we didn't have to wait on lemonade refills, the servers were very nice and were quick to get my picky eaters everything they asked for when their food arrived we had no complaints. Next time we are in the area we will def stop by here again. read more

I'm glad this IHOP has open here in Simi Valley. I been there 3 times and each time I've had great customer service by the waitresses. They were very nice and attentive. The food has been on point as well. As of late, I've been getting the Steak Omelette w/ egg whites and it's to my satisfaction. Since it is new, each time I've been there, it has been packed. But I do hope it stays like that because I want this IHOP to stick around. read more

I'm submitting this review for my elderly sister who is techie challenged. She went to the relatively new Simi Valley IHOP with a group of 3 friends for breakfast earlier this week. The good: got seated right away The bad: took 45 minutes to take their order. Then, despite asking the waitress numerous times, the order took another 45 minutes to arrive. The worst: each time they tried to get the waitress' attention, her facial expression clearly stated that they were bothering her. So utterly sad to be waited on by someone who clearly hates her job. Note to that waitress: seek other employment, and everyone benefits. The absolute worst: After being treated so shabbily the entire time they were there the pièce de résistance was that the food arrived cold! Never again IHOP. read more

Yes, on Saturday the 24th at 12:05 had a very very bad experience at IHOP. I will see it in the section where Veronica was serving waited almost 2 hours to be served. No drinks no nothing. The food was cold when I received it was still charged for them out. I would like a refund for that, have always there on Saturdays. I've never had this experience before. I'm reading it my money back for the purchase. read more

Driving home after a long day, I decided to try the new Ihop in town. I was pleasantly suprised. The whole interior from floor to ceiling has been redone. It was crazy busy inside but I was given prompt attention and service. The food was as hot and tasty as expected from Ihop. I love the butter pecan syrup. They have some bumps to smooth out but that will improve over time. read more

So glad to see the new IHOP at this location. The food was very good, the restaurant was clean and had a great atmosphere, and our server, Melissa was awesome. It was a busy time of the day when we went here for lunch and Melissa was on it! It's the middle of the workday for us and we wanted to get away from the job for a little while for a change of scenery. We felt happy from the moment we got here and we will definitely return. Thank you! read more

Went for dinner. Was pretty crowded. Speed of service is the main issue. Only one server for about 12 tables results in a general lack of attentiveness. Two cooks seemed to keep the food flowing but meals sat on the counter waiting for pickup, often cooking off to a degree. An added server might allow for better coverage and awareness like drink refills and food not being served on a timely basis. Staff is polite and willing-no issue with demeanor or food quality. read more

Awful service every time. I think because they have regular business from the brand name they think that they could just treat the guests rudely with mediocre food. Don't waste your money go somewhere else, a different restaurant for pancakes. read more

Great food and service! 10/10 It was packed but the wait was short and we got in and got our food in a timely manner! read more

Let me just say, that on top of our food being hot, fresh, and fast. The welcoming atmosphere was clear in our experience. Jennifer took care of us, and I really couldn't recommend her enough. With an extensive background in restaurant service, she is the perfect example of what it means to be a staple piece to a service staff. Energetic, with a warm and delightful personality. We will be back as long as she's there. read more

The food was so good! I wish the Jr. Chicken and Walfles had more option! Service is so far from ahead they run the restaurant with love. Ambiance is some what good. So, with these 3 topics. I rate it 4.8 stars. read more

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Samantha was fantastic!! My wife and I enjoyed a great breakfast this morning. Samantha was very friendly and attentive to all of our needs. IHOP in Simi valley is lucky to have such talented employees such as Samantha. read more

Andres was our server today. I had lunch with my parents. Andres greeted us as we entered right away. He gave us the closest booth since my parents use walkers. Our meals were cooked as specified which was to have my fish extra crispy and my onion rings. He came by for refills regularly. The restaurant is super clean including the men's restroom. Andres is great but so was the cashier. Thanks for always taking care and making sure my parents have a good experience. I appreciate you IHOP team. read more

IHOP has always been my go to breakfast spot and the food is always immaculate. But the food would not taste this great if it wasn't for the wonderful service that is always provided here. I wanted to spotlight a specific server who goes by Kat. She not only made it her mission to make sure we had everything we needed and accommodated my family for any extra needs, but she just radiates amazing energy. The atmosphere she created in the restaurant will definitely have us coming back for more breakfast! read more

Three stars for the food, cooks are doing great! But, my first experience was not the best. We waited at our table a good ten minutes before any server greeted us and she seemed so confused. All this while 4-5 other staff members and even the manager stood around. Server finally took our drink orders. My soda came about 3/4 full and maybe two pieces of ice. The milkshakes took about 15min. The we put in our food order. The order was all messed up and had to be corrected twice. I don't ever like sending food back but it wasn't what I ordered at all. It was only my boyfriend, his son, and myself and three meals and three drinks came out to just under $100, FOR IHOP. The whole situation just rubbed me the wrong way. Also, it was like 85° in there, very stuffy and uncomfortable. Hopefully they get it together soon. read more

We were greeted immediately when we entered the restaurant which was the best part of our experience at the new iHop in Simi Valley. Restaurant looked clean, not a full renovation, it appears some tables & chairs were from the prior restaurant as tables & chairs had chips in them. Service was okay, not overly attentive & we went during an off hour so not too busy, it got busier as we were leaving. No proactive refills on drinks or checking if our meals were good. No manager was seen at all checking in with guests on their experience. I expect to see a manager at a new restaurant & even an established restaurant checking in at tables to check in with guests on their experience. Food was okay. I ordered a bowl of the tomato soup, taste was good however the bowl was 25% filled, the server asked if I wanted the crispy cheese on top. I said yes, however when I pushed the cheese aside that is when I saw the bowl was a quarter filled. My husband had a 55+ meal, the portion was a child meal size. He said they tend to give small portions on senior meals. Meal tasted okay, however broccoli was over cooked, flavor was okay. Our son had a breakfast combo, food was good, but portion was small. We had to go to Tico's afterwards to get food to take home as we were hungry. We may give IHop another visit however Denny's in Moorpark will be our #1 choice for pancakes & great service. read more

Service is great the way they greet you. However it took 40 minutes no lie to get my food I was on lunch had to eat fast. Worst place to go during lunch otherwise everything else was great. read more

Slowest service ever. And it's a Friday morning with no one here. So I'm not sure why. Awful!!!!