Best service from Alejandra. She is very sweet, welcoming and has a great personality. My t-bone was perfectly cooked. The donut holes were super moist and delicious. We will be back for Alejandra again. read more

The food was amazing and great service! We didn't just have one waitress. They all helped each other. After I finished my meal I ordered the strawberry French toast. I highly recommend it. Melissa was our waitress read more

IHOP - Breakfast & Brunch Near Me - Simi Valley, California

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Unfortunately the service and quality of food has gone down tremendously. Everything from portion size to freshness is drastically different. read more

Food was terrible. Eggs were so small. Bacon and ham and sausage were burnt. Couldn't cut pancakes. But my husband made it leave it took anyway read more

the owner is greedy and doesn't let more than a couple people on the floor per shift, with that unfortunately the service isn't as good as it would be with more back up for those waitresses. the place was clean but they sit you down at wet tables which is kinda gross food is alright but don't get the watermelon splasher drink thing with the popsicle. drink itself was okay but the popsicle was slimey and looked like they probably reused it/re-froze it. read more

Food is always good. Tasty and delicious! Salads are also great. Staff is always super friendly, and helpful. Great Manager! read more

Terrible service, I ordered food to go and it took over an hour to get my food. When I did I noticed I did not get the French fries I ordered. I went back to get the fries and had to wait another 40 minutes. Every time I would ask they would say it's almost done. Never going back. read more

The food was amazing and the service was exceptional! This was my first time at this location and will definitely be back, everything was great from start to finish, the server's name was JERRY and I will be asking for his section when I come back!! Thanks read more

Food was cold when received!! When we ask for ranch and condiments they give you very tiny servings in plastic containers. I will not be returning. read more

IHOP - Food left out - Breakfast & Brunch Near Me - Simi Valley, California

Food was ok. Pancakes were a little off. A little drama it seemed like with staff, but our server was friendly.

There is a reason places like this do not last...lack of capable service, EXTREMELY over priced!!! When you specify what you want and don't get it..then have to ask again, I'm done! Asked for Xtra butter on toast, git no butter. Asked FOR butter twice before I got it. Ordered a large milk WITH the meal. Bring it before or make me ask after you bring the meal...deal breaker especially when the $3 milk (pictured) isn't half the size of an 8 oz glass of water. No tip, no return and I doubt they stay open long at all. IHOP use to be a favorite place, not this location. We were there at 8:00 today, very few other customers. Can't imagine the chaos if it's busy read more

IHOP - This is a large milk?????? - Breakfast & Brunch Near Me - Simi Valley, California

I took my mother-in-law here today. It was awful! The service was really bad. I had to go ask for silverware. Then my food was delivered and not my mother-in-laws. After about 5 minutes I had to tell the waitress to send it back, because my mother-in-laws food wasn't ready yet. Then we waited another 10 minutes. The waitress was not polite and acted bothered and irritated that I was upset that we had not received our food yet. Seemed like she didn't care. Never asked if everything was ok. The crepes were not good. For the price, might as well spend it at Eggs and Things. I did not leave a tip. read more

First time here. The greeting was meh and the place was empty but once the waitress came over everything was on point. I wish i had gotten her name. We came in during hoppy hour 3pm-9pm. Food items starting at $6 with apps for $5 so we got a burger, pancakes and chicken and mozz sticks. The chicken tenders were a bit salty for my liking but they were hot, juicy and fresh. The pancakes were great. My spouse loved the burger. My big complaint is the ranch.... Ugh it's definitely not that good restaurant ranch. I wish they would get one more in line with say beeps or Dennys. Overall hoppy hour is a great deal and I'll be back for breakfast at some point. read more

IHOP - Hoppy hour - Breakfast & Brunch Near Me - Simi Valley, California

Outstanding customer service all the time !!! All the service employees great , Margo the manager and her team , always prompt to any need that I may need . Thank you for your hard work!!! people need to realize that is impossible to please all customers ... Is so sad that some people love to complain and give bad reviews. But is so hard to leave a great review! read more

How do you walk in to a diner with low expectations and still manage to be disappointed? I decided to try it out because it was conveniently on my route from daughters new school and am looking for a new regular breakfast spot. The place looked clean but was warm and stuffy The service was just not there. There was a server that explained to every guest she was on her own at the time, I was not in a rush so it was not a factor for me. She took my drink order brought it out several minutes later, then took my breakfast order. That's the last I saw of her until I put my card out to pay. A gentleman that i assume was the manager brought my food out and offered me condiments. Nobody checked to see how the food was or offer a refill on my beverage which was empty before I was even half way done with my meal. If you're charging over $4 for a soft drink the least you can do is offer a refill. The server was definitely running around doing what she could but a single person can only do so much and perhaps management should do a better job with scheduling. Overall it was a very unpleasant experience and will no longer be considering it as my new breakfast stop. read more

Jerry was my server and he was very kind and thorough. He served with a smile and laughter. Jerry offered us the three kinds of syrups and plastic utensils for my children, which I found thoughtful. My family and I enjoyed him as our server and even my 9year old daughter commented on how great of service he provided to us. To top it off, while seated at our table, I realized I couldn't find my backpack and he volunteered to look for it in the waiting area of the restaurant. He ended up finding it and brought it straight to me with a promptness. The manager, Margo, was also welcoming. Overall, I truly enjoyed our time at this IHOP location along with our order being served hot and accurate. read more

We gave it a shot, and it was absolutely atrocious! Terrible service, crispy bacon that was floppy and tasteless. Plates upon plates of food waiting to be served while the staff is blissfully unaware. Zero communication between cosplay manager and the wait staff. There are alot of other locally owned breakfast choices in town. Not missing out on anything special if you skip your next IHOP visit. Bonus: The servers were going through the trash in the back when we were leaving, looking for something..... read more

Numerous time have given this place a chance and every time I've been disappointed. This time was the last straw. The servers seemed overwhelmed with the business flow which I sympathize with them, but where is the managers that are supposed to be their support? Rushed to order with two kids is poor service on their part. Finally got our food that felt like was sitting in the window for awhile and luke warm. We never got the rest of our order. So after the kids have eaten still didn't get the other half of the order. Asked to speak to a manager and he never showed. Finally I just paid for the food we did get and left. Never again will we be going back. I apologize to the servers for having to work under horrendous management. ​ read more

All in all the soup was good, however, due to the ridiculous economy here in America I had no choice but to bring my own bread from home. They did not have a problem with it, however they refused to toast it for me. The service was good in spite of this. read more

IHOP - I had to bring my own bread due to the ridiculous economy, all in all the soup was good. - Breakfast & Brunch Near Me - Simi Valley, California

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Went to ihop In simi and it was packed but 2 waitresses Melissa and forgot the other waitress name it was pretty but anyway they did a fantastic job handling themselves with all the tables they were covering btw the pancakes were excellent read more

Waiters were rude and unhelpful. Poor communication between staff, overall unprofessional. Go to any other breakfast spot for better food and a better exp read more

This location cannot handle order modifications, and they serve shamefully floppy bacon. If you pick up a piece of their bacon with a knife, it hangs around both sides like a wet noodle. If you ask for your bacon extra crispy, it still arrives floppy. The bacon also does not taste that great, and for a well established breakfast chain, your bacon should be awesome. We need it to be worth our clogged arteries OK? I really love their eggs Benedict with the pesto on it, but I specifically asked for no tomatoes and of course it came out with a full load of tomatoes. With the cost of going out to eat these days, simple order modifications like that need to be doable. The servers were very nice, and we love the little pot of coffee that lets us refill it ourselves. I hope to update this review with more stars one day when the bacon improves, but for now, this is the best I can give. read more

My wife ordered Eggs Benedict soft. The eggs were cooked in a 'form' and looked like domes. They were hard and the Hollandaise was uneatable. They came with Bourbon bacon which had a terrible sauce. They also didn't have tomato juice. Pancakes were okay. Save the $$ read more

Was kind of having hope in this location since this is our first ihop location in years Went last night with two others. I'll give them the fact that we went around late 11 pm, early midnight. There were two servers working at the time. The location was clean, maybe 3-4 other parties besides us at the location. The restaurant was nice, clean, and kept well preserved post-opening. The service I'll say was... 50/50? We got our drinks, food, and.. that was it. Basically, our service was kept to a bare minimum. We were going to order our dessert, but we were never checked on after being brought our food, and after about 25 min of waiting to even catch the service of the waitress and never getting it, we just paid and left. Our food was pretty good. I got a breakfast meal, and my other two parties got lunch/dinner plates. The only complaint was that their bacon was slightly undercooked, otherwise everything else was cooked just right! There are a lot of improvements to make, but also few benefits. read more

This location is brand new on the west side of Simi. The service is great and the food is fresh and delicious. Kids eat free after 4 pm if you order from the kids' menu. We will definitely be back. Let's hope they bring back the stuffed french toast! read more

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I stopped by here with my family of 7 and it was very busy but the food still came hot and the server (Jerry) was wonderful, he was really on top of everything for my needy family. We will be back for the yummy food and great service. Thanks again Jerry!! read more

I took my family to ihop this morning, we were all excited. We were sat immediately upon arrival, no wait! After 30mins of being ignored(not an exaggeration!), we decided to leave! We went next door to Stater bros and bought a porterhouse steak. I fed my family with $15, a significant difference than what I would've paid at ihop as every meal is about $20. I'll never visit that place again! I'll include photos of my $15 meal I cooked at home! read more

IHOP - Homemade breakfast - Breakfast & Brunch Near Me - Simi Valley, California

Great service great food great convenience Nice and clean. I go not rush hours. The servers are nice our orders without mistakes. Server always checks to see if we need anything during our time there. read more

The food was good that was the reason we visited here. But the waitresses are rude and don't usually say thank you when I pay at the cashier. No etiquette and doesn't look nice. Another thing , don't use your finger point to anybody that in the conversation with you , Rude! read more

Late dine in around 10 pm on grand opening day 12-28-23. The food was not ihop quality. Fries were extra crispy. The waitress kept forgetting our order and food items. Check your receipt before you leave because I was double charge for a meal. Horrible food quality... coffee was great. Manger didn't approach any tables. Not coming back rather go to west hills location. Not clean environment. Lots of bugs. read more

IHOP - Bug - Breakfast & Brunch Near Me - Simi Valley, California

We visit the IHOP in Simi Valley so frequently that we now consider Melissa, Jonathan and other staff members to be our dear friends. They make us feel so welcome and appreciated. Plus, the food is always great. It bothers me that some people are using bots to create fake negative reviews about one of Simi Valley's most awesome restaurants. Please do not believe all that you read and give the local IHOP a try. read more

Went once, Wont Go again! My Wife and I thought we would try the new IHop in Simi For Breakfast, I ordered the Eggs Benedict/ Hash browns, My Wife ordered French toast/ Biscuits and gravy. Her order was alright, although the bacon was flat tasting, My Eggs benedict were good although my hash Browns were cold and tasted like they had been sitting around awhile. I left them on the plate, Not to my surprise the waitress picked up the plate and took them away, not bothering to ask if they were ok, I mean who leaves Hash Browns on the plate after you specifically ordered them? The service was painfully slow and un organized. we waited for the check and decided after far to long to just go to the register and pay, which was another cluster. Most disappointed with I-Hop and wont be back. read more

I've been here twice in two weeks sat up at the front got really great friendly service and the food was very good. I ordered their seven dollar special and everything came out hot and tasty and for seven bucks. You can't beat it. I'll be back. read more

This was the most pleasant visit of my life. My server Alejandra was so attentive and made my day!

I went with my family the other day and we were helped by Alejandra. Service was great, she genuinely cared about taking care of us and made sure all food arrived in time (it was a large party) I ordered the chicken and waffles and they were delicious. read more

First time at this location! Thank you to Samantha for the great service! Went around noon and it wasn't crowded and the food was so good! will be going back for sure! read more

The only reason I went for overpriced waffles and eggs was because my son wanted it. It was a gift for him. $20? ($15.99 before taxes). Not well priced. This was a mobile order. I had pressed on think link on my phone "I'm here" when I pulled in the parking lot. Was this supposed to save me time? When I got to the counter, I stood there for a several minutes, while an employee that seemed to be on break to the side, just watched me standing there. After a short while, I yelled out, does anybody work here? One employeed pointed at the lone waitress way down the aisle that seemed to be busy taking an order and it didn't look like she was going to be done any time soon. Finally, someone came to the cash register to hand me my food that had been bagged and waiting all this time. Was the food good? Yes, it was fine. Nothing exceptional. $20 without a drink? Seriously? Plus my cost to drive there and back to pick it up. I could have prepared that meal for $4 at home. That's why traffic at restaurants is way down, with many just going out of business. Overpriced, mediocre service. read more

Had a delicious meal here with some great service. What you would expect from an IHOP and I'm happy simi has one again!

Just had breakfast. Extremely disappointed! Service to take your order was one of the only two good things. We ordered the big Breakfast Sampler plate for my wife and I. We're seniors so a plate like that is more than enough food. I ordered two eggs a la carte with plate plus two coffee's. The best cooked item were the eggs a la carte. Remainder of food was barely warm at best. Ham was overcooked and burned on one side. Bacon was cold and greasy not crispy. The sausage was decent. I even asked the waitress about the very small portion of hash brown's served. Her response was this was the portioned amount served. I have never had so little hash brown's served. A joke quite frankly for what they charge for the plate. $17.99. BTW, the pancakes came with no butter and finally provided upon request. IHOP, you need to step up food cooked and provided from the kitchen! read more

This was my second visit to IHOP. We arrived on a Wednesday morning, our car was at the repair shop, down the street. So we decided to go for breakfast at IHOP. We ended up spending most of the day there, for 2 meals. What I saw in the waitresses was excellent customer service! I was very impressed. I don't remember their names, or I would have posted it. read more