IHOP has been one of my fav breakfast restaurants for years. This location is usually packed but today is very quiet. Most likely because everyone's probably either at work or at home from the snow today Anyhoo! I had a great breakfast with the kids this morning read more

IHOP - Breakfast & Brunch Near Me - Richmond, Virginia

Signed up for waitlist through Yelp. Supposed to be 30 minute wait but ended up being an hour wait! Then to get the food was another 35 minute wait for cold food! Free refills? Don't count on it bc they NEVER come back to the table! Worst experience ever! read more

Placed an online order this Sunday because we didn't feel like cooking breakfast. We should have because it was not good. Placed 4 orders and only 1 of them was right. The second order got the wrong pancakes and the omelet was a hot mess. Looked like a child cooked it and just threw it in the container. The third order eggs were wrong. The last order was a steak and that wasn't cooked. We had to put it in the air fryer to cook more and the eggs were wrong too and missing the hash browns. Not only that, I was charged 2X for the order. Called the restaurant and the lady said I had to wait a few days to see if the extra charge would fall off. Total disappointment. I feel like if you're spending your money you should get what you pay for. I understand if you make a single mistake on the entire order but to mess up 3 out of 4 orders is just plain ridiculous. Get some people back there that knows how to read the orders. Who seriously wants to drive back to the restaurant and go inside and wait again for them to correct it? Will never order from this location again. read more

Been here a few times through quarantine due to my girlfriend's love of breakfast food but this is not my first choice. I have yet to see the cooks wear their masks completely covering their mouths and noses. Most of the time their masks are just hanging from their ear so I end up baking the food in my oven at home to be extra safe. The last takeout order I got had flies in the box so I tossed it away. Their food is serviceable and the floor staff are always very friendly no matter what time of day. Their saving grace is serving breakfast all day and its kind of the only choice for delivery/pick-up for that meal this side of Midlothian. This location is certainly adequate, even good if you get there at the right times and really enjoy breakfast food, but I fully suggest being careful during Covid. read more

This IHOP gets 3 stars only because the staff were so friendly and nice. I ordered double blueberry pancakes with a garden veggie omelet to go. When I started to eat my food, I quickly realized my pancakes tasted like bites of uncooked flour! All of the pancakes were undercooked! read more

Went here earlier today when the restaurant was at barely 25% capacity. After waiting for over five minutes and not seeing a server to take my drink order, I opted to leave and get fast food. I likely will not be coming back to this location ever. read more

I am so upset, Marcus dropped the food all over my wife and child burning hot, and we never got our Oreo milkshake. Highly recommend tho

Came in for some of their awesomely delicious coffee and a bite to eat. I had the best server, his name is Carlos. He made sure my meal was right and came by several times to check if I needed anything more. So if you go here ask for Carlos section!! read more

Called the police on my son in law for skipping out on a check, it wasn't him as the waitress said "it was the black guy". Thank God he showed the cop a receipt, he was almost arrested. Sad thing that the food is OK, and we can't find anything consistent for breakfast food. read more

So I decided to go catch me a bite today at IHOP, and everything was, refills for my drink arrived to the table before I even asked for them, food was great, service was as well, I enjoyed my time there. Although, honesty & being responsible goes a long way anywhere you are. I was seated near the middle section of the restaurant where there's a divide and in between the walls, is basically where dishes are washed and drinks are served, and amongst two females that were there, one of them, named India reached into her pocket and pulled her phone out and answered a call, as she ducked down behind the drink machine that has oranges and orange juice on the front face, seemingly hiding so that no one would see her. read more

This IHOP is great. They always make me feel special even if it's packed and the service is always fast and courteous. While the menu isn't anything fancy but it's IHOP, what did you expect? I suggest the cinnamon French toast or the chocolate chip pancakes. This location also has a full dinner menu, so it's fine to get pancakes for lunch or fried chicken at 9am. Bring everyone and prepare yourself for some excellent comfort food no matter what time it is! read more

Excellent service and waiter service. Well rounded staff and very lively atmosphere. Well done meals and exceptional service. I tip my hats to the staff. Excelsior... read more

The staff is always very nice and efficient. My drink or my coffee is always full. The management staff is on the floor and go around to check on their staff and the customers. My food is very consistent and typical for IHOP. So that's good. I love their french toast and turkey sausage. They also have turkey bacon available for breakfast plates and for BLT sandwiches if you like that. It's great for large parties, they try to make sure that all the peoples food comes out at the same time so that everyone can eat at the same time. Our server this time we went explained that he also has a large party that he was serving so that was nice. Even though he had a large group my coffee was always hot and full carafe. He kept us informed about when our food was coming up and when he put our order in and how it was coming along in the kitchen. He was a great server and appreciated his conscientiousness about letting us know that he hadn't forgotten our food and U.S. Even though he had that large group. read more

I am currently at the ihop on Midlothian trpk and this has been an the worst experience. I usually only eat ihop on special occasions however today i chose to come due to an emailed promotion I received. After being seated immediately I presented the server with the deal that was sent to me. I was immediately turned down, being told they do not have the promotion at this location. We then stated we will be taking our order to go. The server walked away and didnt come back til maybe 10 monutes later only because we called her. She then started getting smart when all we wanted was our food ordered. Alisha O needs to be RETRAINED ON CUSTOMER SERVICE ASAP. read more

Nice people good food the best not to loud you should come here but some times you have to wait like 30 or 40 minutes but the best

I'm a local delivery driver. I was expecting a long wait time to pickup an order at 11am Easter Sunday morning, as expected it was packed and no where to park. First off, everytime I walk inside this location as a delivery driver I get told to go back to my car and call the number for pickup even though Doordash app tells us to come inside for pickup. No pickup parking spots available but luckily found a spot in view of the pickup spots. I called the number and said the customer's name and was told the order would be ready in 5 minutes. I was asked what parking spot I was in, I said the parking lot is full at capacity but I'm parked near the pickup spots and I was standing in front of my car with my doordash shirt, mask and hat on. She REFUSED to bring me the order until I was able to park in a numbered spot and called back. Even after I told her I would wait at the door they bring the food out to prevent waiting 30+ minutes for a parking spot to become available 15' from where I was parked at. She still REFUSED. I report the refusal to doordash support as I am required to do. Doordash support calls the merchant. 30 minutes later the general manager comes out the door with the food COLD and tells me I can no longer come to IHOP...are you serious? I did absolutely nothing wrong and only did my job. I've reported it to doordash and ihop corporate. Why did I get shunned for simply trying to deliver their product to their customer as I was contracted to do? read more

IHOP Midlothian VA review New menus, one item smacked me in the face is my favorite, country omelette, increased in price by $2! Now $9.69. New menu items include new French Toast made from Brioche. looks great so i ordered the Banana version. They also have strawberry and peach. Cynthia, the waitress, brought to my attention the differences in prices - only difference is bacon: 2 pieces bacon, hash browns and 2 Brioche French toast, $6.99; 4 pieces bacon, $7.99, etc. so, going for the Brioche rather than my norm, the country omelette. Restaurant appears clean and neat. Wait staff is excellent - professional, friendly and kind. Nice and quiet place with good Muzak in the background. Silverware nice and clean and in good condition. Iced tea excellent (normally I only drink coffee but today it's warm outside and I was driving with the top down, so very thirsty). Hash browns a tiny bit over cooked but he eggs, over medium, perfect! read more

Rodrigo is the best server / busser / host you guys can have in there. I usually don't come to IHOP regularly... may be I do twice a year. I've been lucky to have him as our server twice in this location... Really nice dude, kind and multitasking. He should be a manager if that's in his plans! I'm in the service industry and I wish I had 3 Rodrigos at my restaurant. You guys are really lucky! read more

The only reason why I'm giving IHOP a 5 stars is because of our sever. So if you want good service need to ask for Rodrigo!! Hopefully someone at big pancake will hear this. read more

Their double cheeseburger house was one of the best that I have ever had don't know if it was because there was not many people there we went for Valentine's day but I am a burger freak and I absolutely loved it will go back much more now that I know their burgers are good read more

Food was good! Had to wait more than expected, but they were considerate, we got free soup and a free milkshake. Great customer service. Will definitely come back. read more

I love breakfast! Actually, I love eggs..we had gotten back in town Tues afternoon before Thanksgiving and breakfast was calling me...so I HOP-ed over to IHOP....oh is that cheesy! Ugh! Side-note; I can't believe I haven't reviewed this restaurant.. However, I actually quit going a number of years ago....it was Not clean....meaning the floors weren't swept well and the food was actually smudged against the partitions HOWEVER, over the last 5 yrs or so it has completely reversed itself and is neat, clean, with excellent service and the food is fine. It is one of the places for breakfast I recommend! It's A-OK!!! read more

THIEVES! 2 nights in a row IPHONES STOLEN! NEVER GO TO THIS IHOP... they have a COP there ALL THE TIME. My mom left her iPhone on the table and the next minute we turn around to get it, it was gone. YES, the manager did go in to see the recordings, but I DID NOT SEE THE RECORDING... We left the store an hour ago and it's pathetic that these people are such THIEVES. Management is surely involved if they cannot track the thief. The night before, many phones were stolen (07/26/2014) and then tonight my mom's! PATHETIC PATHETIC PATHETIC. NVER GO here! read more

40 minute wait with no apology from manager, July 22, 2015. The manager claimed there were 'many tables' when there were only two other tables seated. We've actually been here for 50 minutes, are the only ones in the entire restaurant and are still waiting on an order of pancakes. read more

I was surprised how good the food was! also, our waiter was on point despite some negative reviews, I had a really good service and food. like in 10 years of IHOP eating, might have been one of the best I can remember. not sure why so low on reviews. read more

this is the second time I've been here,the food isn't that great..it was either here or waffle house. .we shoulda went to wafflehouse..the food was jus MEH :-/ pretty much jus ate it cuz we were hungry..BUT our service was great..we had a black girl named Jessica,she's awesome! read more

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This is my second time at this location 1st time was night of my bday party and they put us in our own room it was very nice becauSe we were very loud. So far so good they always seat us pretty quick didn't even have to wait more than 3 mins. I love the pancakes read more

Check out the new menu. Wonderful new selection of pancakes, a great spin on an old favorite.

Came in on a pretty slow day and the service was slow as well. Ordered my food and when I received it, the French toast was poorly prepared, there was egg everywhere, my eggs was crunchy and almost felt as if there was some type of shell in it and they were supposed to be scrambled with cheese. The hash browns were cold by the time I received them and it felt almost as if they didn't care, only about whatever they were conversing about In the kitchen. read more

The food was as good as any IHOP however the service was horrible the hostess was not pleasant at all. I believe her name was Jamia Look I'm sorry you have a job you don't like if you are that miserable at work then get another job you are bringing the whole place down Steve our server on the other hand was a pleasure very professional and we'll versed in the menu read more

Midnight service was terrible, especially considering no one was even in the store! The five dollar all you can eat special is a scam as they charge you 1.49 extra per pancake you add chocolate chips on!! Chocolate chips!! Took over 2 hours for us to be served, and sent on our way. Very disappointed :( read more

Super friendly staff and really great service - our waiter Sam was the nicest waiter I think I've ever had in any restaurant. The food was good too! read more

The food was good but the atmosphere sucked. Got seated where they throw the kids seats and I mean "throw". The manager kept yelling the whole time I was there. I go between this one and the one on hull street looks like I'll only got hull street now. read more

I only gave one star because it would not let me give zero. Been here 3 times and I always think at the end that the service can not get worse but they always manage to make it happen. Will not be returning, but why would I after being ignored for the first 15 minutes after I sat down. read more

The food was not that good but service was great!! I will try one more time, the kids pizza was not good either, my two year usually eat a lot of things but not that pizza. read more

My wife and I ate breakfast on Sunday, around 11:00 AM. The food was hot and cooked perfectly. We were very impressed at how efficient this location is run. When we pulled into the parking lot, we saw a lot of vehicles and assumed we would be waiting. To our surprise, we were seated immediately, orders taken soon thereafter and we had our food within ten minutes. Every worker we encountered was very polite and helpful. Our hats off to the manager. We highly recommend this IHOP and we plan to be frequent patrons. read more

The food was really salty, too much cheese in the eggs (which is odd), staff is friendly and fast. It's not good but not bad. Right smack in the middle of Meh. Lol, but service was fast and nice. read more

I went with my husband at around eleven for a somewhat brunch meal. Both of us were cranky but our server handled it well. She provided great service. I wish I remembered her name. They had a decent size crowd but more servers then cook ratio so food was slow. Good quality though. Clean bathrooms and store. The other customers are funny so if you like people watching is a hoot. Lots of weird outfits, odd couples and lavishness. We'll run, good quality restaurant. I've been to dozens of stores and this one is amongst my favorite. read more

Go elsewhere, takes far too long to get cold eggs. the kitchen can not handle the amount of people that can fit in this restaurant

Food was horrible pancakes came to oyr table ice cold and had to send them back coffee was terrible our omelets had some kind of i know its not cheesse stuff that i am stilling tasting 8 hours later...dont waste your time eatting here and save your $$$ we will never eat at IHOP anywhere read more