My husband and I walked in and got seated quickly; as it wasn't that busy especially for a Saturday. However, about 10 min went by without acknowledgement , even after speaking to the hostess about it. We had almost given up and was about to leave; when a waitress (who had been standing in the isle for awhile letting a customer talk her head off) finally turned around and greeted us. After that, it was smooth sailing with good food and service. read more

Cracker Barrel Old Country Store - American Near Me - Midlothian, Virginia

Been dining at CB for years. Usually very good. Not so much now. The quality has definitely tanked. Got two take homes and extra biscuits. Wife's chicken tenders were basically gristle. The loaded potato casserole was so undercooked it was inedible. The biscuits used to be these nice fluffy, flaking things. This time they were flat, round things that looked like they came from a can in the grocery store frozen foods section. My country fried steak had the flavor of country fried shoe leather and the gravy was reconstituted wallpaper paste. Hard to imagine going back again. read more

Food items served were ok nothing special. Portions were slight, service was good but I feel for the servers because they are forced to serve an inferior product. I can't stand a business the charges a penalty for using a credit card. So I'm done with crackhead barrel. Credit card expenses are a cost of doing business so I refuse to eat at joints that pass it on to the customer. read more

Went to celebrate grandson's birthday. We ordered our food and it was getting busy. About half our food came out and while we were waiting the manager brought out some cinnamon rolls because we were waiting for quite awhile. So imagine our surprise when we looked at the bill later when we got home and saw the charge for the cinnamon rolls we didn't order and were for our "trouble". Not happy at all! read more

We ordered the campfire chicken and beef and both were very good. We got a campfire pork to take home to try and were very impressed at how good it was! The meat just fell off the bone. It was the best! We will be going back for the campfire series meals before they end! read more

Comfortable, clean, and friendly staff. Menu doesn't change much. Fairly priced for portion sizes. Wish they'd keep the fire lit in the morning...especially in the colder months. read more

Cracker Barrel is strange these days. They now have some odd rules, like only allowing one take out. We ordered one of their to go meals and a dessert to take home and they would only allow us to one or the other not both. They run out of some items very early. read more

5 person family lunch went to midlothian va location , the manager Dan was rude to.my family and would not serve us we had to leave and eat at Applebee's read more

I took advantage of the online 'join the waitlist'. I definitely recommend this anytime you go to cracker barrel. I was able to be seated immediately after checking in. I went on Thursday so I was got to try their turkey n dressing dinner option. It came with mashed sweet potatoes, cranberry sauce and an additional side. I also tried their new sugar plum tea. I was a little disappointed that the meal came with one slice of turkey and that it was luke warm. All in all, I enjoy going to cracker barrel but do not recommend this meal. read more

Cracker Barrel Old Country Store - American Near Me - Midlothian, Virginia

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I just left and the food was great this young girl brenna had the cutest ol smile and the service was good too and i felt welcomed by the young lady at the front, yexilin, 10/10 would come back again, and to hell with those cranky old folks that left a bad review, those sweet ol girls don't deserve that read more

Was very pleased with Cracker Barrel and the SERVICE. I received their had a BLT with sourdough bread and it was great.

The service here used to be prompt and friendly. We came in to enjoy the variety of choices the menu offers. Order was not complex- eggs for me and Tom got a chopped steak. After 35 minutes and no meal in sight, we left. read more

Never again the food is gone so far downhill it's not worth the money or my time!! The menu has changes and they ook of all the good stuff. With money they spent on the logo debacle should have been used on food and improved customer service. read more

Why is their meatloaf grey and has a terrible texture now? It used to be much better. Now it's gross, I wouldnt even give it to my dog.

What could improve? EVERY THING! Service was slow and food was cold and incorrect. 2 pecan pancakes 3 eggs over medium And grits, how difficult is that?! Management? Or Staff? Either way, today's visit was terrible. read more

Spent 81.00 and not a happy camper. 1st meal had catfish and the hushpuppies were raw. The grandpa's breakfast was big yes but the hash brown casserole was ice cold. The sausage gravy was like wall paper paste and cold. Eggs were Luke warm. The shrimp dinner was great but a side order of chicken dumplins was requested and a huge bowl of unseasoned chicken dumplings was served Luke warm. Out of 4 people served only 2 got a refill on drinks. It was not super busy but have to say it was not their best effort. Please don't change the decor. Its better than a sterile modern look. read more

Today my family & I had Ethan as our server. He was extremely attentive, very personable, genuinely kind & even my four year old daughter kept saying, "He's the best! He's doing so good at this!" The food came out hot & fresh, and when one item wasn't up to par for my fiance - Ethan immediately offered to bring out a replacement. He was back within 5 minutes & even stayed for a moment to ensure the replacement was to my fiancés liking. Through his radiation of happiness, his easy going demeanor & helpful personality - I can say that I am extremely impressed & thankful for the service he provided today - we will definitely be back soon! 10/10 would recommend requesting Ethan as your next server! read more

We used to order weekly however no more! During Covid, we ordered at least weekly. As our orders were missing elements or just not quite right, we went to monthly. The online ordering system is glitchy at best. It is too frustrating to bother anymore. Most of the time it doesn't work well and we tried multiple devices as well as tried the app. When I called to place an order, I was hung up on twice. I should have seen that as an omen. The food was okay. The Mac and cheese was disappointing. The Sunday chicken is way too salty. The grilled chicken tenders were good. Great biscuits and corn muffins. read more

Cracker Barrel Old Country Store - Front of store - American Near Me - Midlothian, Virginia

I was surprised this place wasn't packed on a Sunday. I was able to walk right in and was greeted with a smile. The waist came quickly and took our order and gave us some recommendations as well. The biscuit beignet was sweet and above flavor to it. A nice appetizer to try. The pancakes was nice and fluffy and the syrup was DELICIOUS!! I never had syrup like this before. The syrup really turns the pancakes to some kind of AMAZING! I'm glad that you can purchase the syrup in the store to take home! Great place for brunch or breakfast any day! read more

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Store #422, Rebecca was excellent. She was efficient and helpful, areal asset to your company.

Update: 5/12/21 visit. What goes up must go down sadly. Tonight visit was very disappointing overall. Server must have been having an off day which showed in her absence of personality. Everyone has a off day so that's all I'll say on that. Food: Best thing we ate was the biscuits at the beginning. I ordered the Hamburger Steak (medium because I was asked how I wanted it). It was void of moisture and sorry looking. Even the gravy and onions could make it pretty. The side were cold & Luke warm. My wife did enjoy her fried shrimp. My son finished his cheese burger that the cheese wasn't even melted. It's going to be a while before I trust this joint to take my money again. Super sad performance this time. read more

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Cracker Barrel used to be a treat! Now it's turned into an old, boring, and tired restaurant. The only thing that rates "outstanding" to me is the actual store; it is at least interesting! (Kind of high priced though) Ok- I can also say the Men's room is quite clean and stocked... They started dismantling their menu before Covid it seems, but when it did hit-- many things disappeared. That can be understandable, but what isn't understandable is not bringing some items back. There are petitions going around too! Remember the foil-wrapped "Campfire Meals"? How about "Red Eye Gravy"? Fried Chicken livers"? I counted at least ten items! Guess what guys? Covid isn't a biggie now- why not please your old customers and surprise the new ones?? While you're at it, change a few of those dusty pictures of grandma and grandpa out for a few new ones. The management has gotten sloppy; the food is sometimes cold upon arrival. We used to ask when will they fix the old menu up and we hear, "Hopefully soon'"... Cracker Barrel is headed the way of The Golden Skillet- gone. Get it together y"all!!" * Ambiance: Early 80's Dusty Style. * Service: Late, slow, and needs help. * Menu: Lacking and stripped down. We won't be back. Sorry... read more

I really wish my experience was better but ordered curbside, they did not even know what my order was despite checking in & saying my vehicle car and color. All my food was brought to me & advise the lady I also ordered a gallon sweet tea. She returned with 2 large cups saying they ran out of containers and this was equivalent to what I ordered. Ok no big deal but when going to eat my food..everything seemed old the grits were super watered down, eggs were old. Only thing salvageable was the bacon. Took a few bites and immediately got sick. Ended up trashing the whole meal but will def not be returning. read more

Cracker Barrel Old Country Store - American Near Me - Midlothian, Virginia

This one star rating is for the Chicken and dumplings meal I ordered. There was only one piece of chicken, that wasn't even edible. I ended up putting it on the side. Pretty much had dumplings when I could have just order a side of dumplings that would have been cheaper. Not to mention my broccoli was raw. The waitress was great! No problems with service at all. read more

They messed up and made it right! That is all that matters to me! I love ordering togo from here. They forgot my onion. So I called back to get my onion. They went above and beyond.. but they still forgot my onion. However I went to the store and bought my onion. I could've called back.. but they treated me so nice making up for the mistake. With a fresh bowl and more. I will be back regardless. read more

Cracker Barrel Old Country Store - Pinto beans and chopped onion - American Near Me - Midlothian, Virginia

Our server Emily was new. In fact we were her first table. She was great! She kept tabs on us without pestering. The BBQ chicken tenders and mashed potatos were excellent. We will definately order them again (as long as they last)! read more

slow, slow, waited an hour for salad. got wrong dressing. I understand being busy but this is not acceptable.

I absolutely love getting breakfast here You get so much food and it is so cheap! We got French toast, pancakes, bacon, eggs, hash browns, toast, and sausage. As you can see in the picture, it was a lot of food! Every time we've gone for breakfast it has been quick service and the food is consistently good. The warm bottles of maple syrup are my favorite part. I usually go for breakfast on a weekday morning as to avoid the crowds and long waits. I'm sure the wait on a Saturday or Sunday would be significantly longer. Judith was our server on a Thursday morning and was friendly and efficient! read more

Cracker Barrel Old Country Store - American Near Me - Midlothian, Virginia

I'm not sure if it's this Cracker Barrel or all of them, but their quality of food has greatly decreased and I'm done with them. Their food used to be so flavorful and rich but now it's nothing special at all. The macaroni is watery and no different than what you might find at a cheap buffet, the green beans taste like they're straight out of a can, the chicken tenders are so thin now, about 1/3 of the thickness they used to be. Businesses like these are cutting quality and portions while raising prices and think we're all too stupid to notice. It's a terrible business plan. read more

We had a great experience here on Thanksgiving Day!! Our plans got cancelled last minute and we heard they were open. We were worried. But wow were we pleasantly surprised. Our waitress was Afton. She had a smile on her face the entire evening. She was quickly buzzing around being so friendly to everyone. She had helpful suggestions and served us very quickly. We were equally impressed with the rest of the restaurant staff. It was packed. But the entire team seemed to be happy and working together to help guests. The food was good too! Thank you Cracker Barrel for a wonderful Thanksgiving meal!! Our kids LOVED going out too. read more

Been in this location twice and both time, we were super satisfied! Not only the food was delicious, the servers were super nice! I usually go with the country fried steak and alternate the 3 sides that come with. The best would be the Brussels sprouts & kale salad with pecans (YUM!). Fried okra was interesting but pretty plain in flavor but still good to eat as a side. Our waitress gave us both corn muffin and biscuits without asking which we preferred, she knows us customers too well. ALSO, she brought us extra gravy (LOVE THIS SERVICE) without us asking. The fried chicken breakfast platter is a nice switch if you're feeling more chicken than steak, their over easy eggs are to die for, fluffy and nicely poached! These $5 lemon drops were a bit overpriced but oh well, they're good for the car ride! read more

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The food has been disappointing the last 3 times my husband and I dined here. Each time I ordered the turkey dinner. The first was OK, the last two bombed. The slices I received were comprised of small edible pieces along with many pieces of skin, gristle and fat. The mashed potatoes were in no way mashed. It was chunks of potatoes mixed with potato skin. The third order was missing cranberry sauce. Honestly, my husband was a trooper trying to eat his pot roast. We aren't hard to please, but we won't go back! Come on, you used to have good food! Try harder, please. read more

Scam-like approach to delivery fees. Their original order screen does not include a delivery fee when it list other costs and fees. Giving you the impression it's "free delivery". BUT, after you put in credit card info, a $5.99 delivery fee appears at bottom of screen - you would have to scroll to see it. Most people would miss it. Not ethical. Not cool Cracker Barrel! AND... I get a digital receipt from door dash (who I assume Cracker Barrel subcontracts) and it only shows the cost of food and my driver tip. NO MENTION THAT I PAID $5.99 DELIVERY !!! I don't mind paying for deliver, but it is wrong for Cracker Barrel to disguise it this way. Should be illegal! read more

Great takeout meals but this isn't a review for that...it was for eating a dinner with my wife. The food is pretty good but sometimes Well they just miss the mark. My wife ordered shrimp and hush puppies (well not sure exactly how it was listed on menu but she got that with french fries) *however* when it arrived, there was 3 maybe 4 pieces of shrimp. That's it. I get you might be low on items but if that's the case don't let the staff sell it or something. I ordered my old time stand by classic - the country fried steak with gravy and mashed potatoes. To be honest, I get it because I've (so far) seen them screw it up... It's always been good! Now the chicken fried chicken .... Not nearly as good but that's another story. I should note that we also ordered to go the one dessert that can be taken to go (rest had ice cream we thought) - cinnamon covered beignets with I think a caramel dipping sauce. Oh yeah that was good. You know why? I was going to give this review 3 stars but the food (other than the shrimp) plus our Easter takeout meal was solid so 4 stars they get this time! read more

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I had my usual biscuits and gravy. Typically, when I order, they serve it to me on a large plate with the biscuits covered in hot gravy. Today, I was served a basket with a side order of gravy. If I hadn't asked for a plate, I assume one wouldn't have been brought to me. Also, room temperature gravy is not my favorite; consistency is key. read more

Ordered brunch for family during the weekend rush and the food was delivered timely and fresh. French toast was very good. Eggs were scrambled without being too dry or too moist which was good. Bacon was crispy and not burnt. Server was attentive and nice. read more

The food and service is good. The windows are glass on the pictures where you sit need cleaning badly. Kids sticky hand prints are everywhere. It looks grungy. read more

I was in the area and decided to give this location another try. And this time around the service and the food was definitely on point. And of course I just enjoy the country store. This time I got my food to go. The steak was cooked wonderful it was delicious along with the hashbrowns gravy biscuit and apples. I had so much food there was leftovers read more

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My wife and I stopped coming to Cracker Barrel at 4720 Craig Rath Blvd Midlothian, VA., because the service and the food delivery times we lacking quality. Nevertheless, we decided after a whole year to give this location another chance.... The food- order delivery time is still lacking attention... but to our surprise, our Serve, a young lady called Isabel, a new server, did an amazing job, we even took some of her recommendation, to include dessert which is something that we normally do not do with my wife. We are willing to come again, as along as they continue to have motivated and kind sergeants like this young lady.... Cracker Barrel must improve their food serving time because no matter what great of a job the servants do, customers do not want to wait over 20 minutes for their meals. read more

Tried the grandma's sampler with fried apples. Food served in good time after ordering. Pancakes served with warm syrup. Eggs and meats well presented and great tasting. Orange juice refreshingly had lots of pulp! read more

Cracker Barrel Old Country Store - American Near Me - Midlothian, Virginia

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