Stored our RV here for years. They are great and keep a tight watch on their property and the RVs.

Great location and very secure. Also easy to get into when needed. We find the customer service to be great!

Read the negative reviews, and RUN! Customer service is bad. Our boat was broken into twice. First time, they stole the radio and some GPS equipment. Second time, they stole the speakers. read more

I was interested in storing my RV in a new place. I heard that ideal was the cheapest place in Livermore but I met the lady named JJ. She was extremely rude and offputting. I would rather pay $100 more a month, then be verbally abused by that lady, I think there might be something wrong with her. Just be careful when you go to that place. read more

The office manager has customer service issues. You don't know what version of her you're going to get, she's not very friendly, if you're good with a cheap place to store go ahead, but she's pretty awful to deal with. read more

My only complaint about this place would be they need a better boat puller. Most newer boats are so heavy their boat mover struggles to even move when you need to turn into your spot. read more

Been here for 5 months. Really appreciate how well kept the facilities are. Our orientation with JJ was super detailed and gave us everything we needed to get up and running. My family has had nothing but great experiences at Ideal. read more

We have stored our Motorhome here for seven years without any issues. It is secure, large, and safe. Owner is terrific, and JJ is right on top of everything. We moved a few years ago and find it is not convenient for us, otherwise we would stay. Pros: - great value - spacious and secure - great owner and manager Cons: - remote location - outside (large vehicles) - limited services read more

This place is unbelievable actually. I do not think I have ever encountered a ruder person. Like seriously ever. JJ was horrible from the first moment I talked to her but prices are good and no one else has an open spot so I came from Modesto to meet with her and found out when I got there (after literally being scolded like a child for being 10 minutes late) that she didn't give me all of the information and I cannot use their place after all. Then she blamed me for not asking the questions. Seriously, please don't give them your money. She is awful and needs to know that she cannot treat people that way. She is nasty and has some kind of chip on her shoulder and I just cannot express enough that no one should do business with her! read more

Great place; clean, organized and secure. Pricing not bad either. We are happy to have Jj there to keep an eye on everything. I drove down one day to show someone where where we kept our trailer and JJ was on us in a heartbeat. She is actually nice once you get to know her. read more

We've been a client for the last 18 years. The rates are very fair compaired to other locations in the area. The 1999- 21' Regal Boat we love still looks like new after we get it home and give it a bath. I'm very found of the onsite property manager J.J. Personally I'm grateful that she is allways on top of things. Following and enforcing the well needed rules. Due to the way most idiots think today that rules do not apply to them. We've never had an issue with our boat there. It is a great piece of mind knowing that it is secure and well watched over. Thank you Ideal Boat & Camper Storage and J.J. Hopefully we can do business for another 18 years. read more

Ideal is clean, well organized and a great value when considering access, proximately and services. JJ is very strict and can sometimes come across a bit gruff but I think she does a great job and I don't have an issue with her in the least. For those who bash her, maybe you should look in the mirror and your inability to handle different personalities and attitudes. Not everyone has to be roses and sunshine, ye little snowflake. read more

From the first day JJ was extremely rude and condescending which should have been my first warning not to do business here. Through 2 years of getting my boat in and out of the storage we encountered the owner 6-7 times and each one was a disaster. They were watching my wife and I on the cameras the entire time and anytime we took longer then 15 minutes they would come out of their trailer home and stare at us as if we were bothersome. About 1 month ago I arrived to drop off the boat around 655pm and they close at 7pm I needed to park the boat before I left out of town for work and was running late. The owner comes scratching his tires all red faced yelling "here we are again you ruining my dinner". I replied excuse me? What's the problem? He states I do this type of thing all the time and he is tired of it and it's always a problem with me. I asked what issue have I ever caused? If it's a problem dropping off the boat this close to closing you could just say that kindly or ask me to come back in the morning but yelling at me like a child is unacceptable. His response was to tell me he no longer wants my business and is terminating my contract and will return all my money. Then he starts recording me playing the victim calling me sir and I asked why don't you continue to scream like you were doing before you turned on your recording. Apparently there are only two black people that do business here and both have been forced to leave. Update - he refunded none of my money and I called the BBB which upset the owner so he was rude once again as I collected my boat to depart the property for the final time. DONT GIVE THEM YOUR MONEY.. they are very cheap but racist and bigots! read more

We rented from Ideal for almost two years. It was one of the best decisions we ever made. The business is clean, secure, well run, well cared for, and even leaving our trailer there for five months without visiting, I never for a second felt anything bad would happen to it. The rules are great. I love rules. I especially love rules that are there to protect everyone and are applied fairly. I loved the rules. I also adore JJ. JJ was so kind to my husband and I. We are not good at backing our trailer.... Really bad in fact. We are new to all this. She helped us so much and went out of her way to put other trailers around us that made the space easier to navigate. She checked on us and although she was perhaps gruff, she cares so much about the safety and security of everyone's property, I always knew she was on it and had our back. We only left because we live in Oakland and were able to put the trailer right next to the barn where I have my horse. If we had not finally gotten a spot 5 minutes from home, I don't think we ever would have left. Thank you so much JJ and Ideal. We loved being a renter and wish you all the best. No more JJ bashing!!!! If she snapped at you... You deserved it. Follow the rules & be kind! read more

If you are looking for a safe, clean, well maintained place to store your trailer/rv/boat this place will fit the bill perfectly. It has multiple security cameras, gated entrances and an on site manager that resides there 24/7. It has a dump site as you enter so if you forget or couldn't do it before bringing your rig to storage, you can do it as you enter/leave. It also has firewood for sale out front so you can grab some bundles on your way out to your camping trip. Very convenient and much cheaper than buying at whatever campsite you're heading to after their mark up, I'm sure. The on site manager can come across as bristly, but she's quite sweet after talking to her for a minutes. She is on it, as far as security goes too. NOTHING comes and goes or slips by her without her knowing about it. That really ups the ante when it comes to the security of your rig in my opinion. It has clean, smooth pavement paths leading to all the different sites, but the rigs are all parked on gravel/dirt, so your rig can get very dusty. I would give it 5 stars if it had a place to wash your rig and fill your propane, but it doesn't. Overall, it's a safe, clean, proper place to keep your rig and you can't go wrong storing it here. read more

Ideal Boat & Camper Storage - Front gate entrance - Self Storage Near Me - Livermore, California

Great prices! Yes, they have rules and they REALLY stick to them! Its their business and they can run it how they choose. I have never had a problem there and find the lady in the office very pleasant, but stay on her good side and have all of your paperwork in order! I have a 31 foot trailer stored there for 2 months now. No issues. EDIT: Still there and still no issues! read more

Very good pricing for storage. JJ was great. People complain about her on reviews, but she is very strait forward person and doesn't sugar coat...trust me with the location and pricing she doesn't need to be a salesperson. I sold my boat and had to remove it hastily. JJ stood by her word and refunded my deposit and the rent I just paid so she could rent out my spot asap. There are a lot of bugs like fleas and spiders but that's to be expected, just protect your boat with a good cover. I didn't have any insects or webs in my boat just all around. Overall great price and wonderful location. JJ I'm sure has to deal with a lot of knuckleheads and she doesn't take any crap, that's not always a bad thing. I'd rent a space here again in a heartbeat....but I know the waiting list is deep here. It took a few months to get in, but trust JJ will call when your turn comes up. I'd give 5 stars but the amount of insects is a bit much, they may want to try some pest control (I'm sure they have), but it's in the country and to be expected. I had no issues with mice or any infiltration of insects or pests into my boat. The barn stall my boat was in kept the water out nicely. No issues with thieves or foul play at this location whatsoever, it's like Fort Knox with multiple gates and some staff lives on site so there's no worry of that. read more

Blah. Management here sucks. And $70 per month for trailer storage? Too much. And don't even think about being one day late on your rent, or the manager will unleash her minions from hell on you via phone, text and email. When we brought in our last payment and ended our agreement, she cornered my husband to read him the riot act. WTH lady? Here's your money, so shut up. Contract canceled. You have no right to so much as look at me anymore let alone speak to me. Found a place in Tracy for $40 per month. This place is hardly worth the headache and the woman on her trailer kingdom power trip. read more

The people here are total. Jerks tried to rip me off on my final bill JJ the manager is an idiot with 0 education

We were looking for a place to park our trailer. I called around but I have to say JJ was the best. The price here is great and she was very specific about what we needed to bring in order to rent a spot. She clearly went over what was provided and what the rules are. In my opinion JJ is awesome. read more

Great place and safe. JJ is great. All you that complain just have a problem with a business owner running it how they see fit. Rules are there for a reason in this sue happy world if you own a business you must protect yourself. read more

We've had our trailer here for almost 6 months and we've had no issues. The space is nice and organized and very well on top of things. We've haven't had any issues with management and she has been very helpful. Plus you can't go wrong with their rates! Very well priced. read more

We have been very pleased with this facility. Spaces are wide enough to safely maneuver our 32' Class A motorhome easily. Security is superb. Coded entry and exit. The manager, JJ, runs a tight ship, and we appreciate that. The areas are inspected daily. Uncovered as well as covered storage sites are available. read more

Organized place. Plenty of room to maneuver. Best rates in the valley I was able to find. I like the lady that works there. She's always been very nice to us. But, I pay my bills and follow the rules, so maybe its me. read more

the positives: spaces are ample and level on crushed rock; the entire site is clean; security is fantastic- both in the form of coded gates and cameras and better than any guard dog, there is JJ the caretaker.prices are the most reasonable around this area. covered is also available. it is in the wine country so expect the usual amount of rodents and insect life. spray or have other repellents in your unit and don't store any food in the unit to attract rodents the negatives: you are not allowed to do ANY type of work on your rv or boat. we were rudely and harshly scolded for taking to long hooking up one day. my husband was reading the manual on clearing error messages on the automatic leveling system and JJ said that is considered maintenance work. another time we were scolded when we wanted to change a flat tire on the boat trailer-- we were told we had to call a service to do that for us ( and JJ just happened to know a person). another time we wanted to pull a seat off the boat to take in for a repair and were also told that was not allowed. during these confrontations JJ is confrontational even when the other party is civil in pointing out the tasks cause no mess or harm and would take about 30 min at most to complete. we are also customers who are always punctual with the rent. we will be moving our boat to Tracy - Bay RV storage . sites, spaces, security, cleanliness just as good and they also have an onsite dump and rv wash and allow lite work to be done that does not harm others or cause clutter or make your boat look like trash. pleasant owner/ caretaker who manages to run a well kept spot without attitude. we would take the rv there too except for it being a 30 minute drive from home as opposed to JJ being a 10 min drive read more

Women who answers the phone is extremely rude! She informed me there's over a hundred people on their waitlist, seems she feels she can be as rude as she wants since people are lining up to go there. read more

We have had our motorhome stored here for 10 years and there has only been a $10 increase during that time. We have never had any issues whatsoever. My husband talks with the manager all the time, no issues. I have seen security increased for the better over the last few years. I know they want to expand, but the city/county?? won't approve it. The oleander bushes surrounding the property pretty much hide what is inside the storage lot. Only bad thing is we have a 20 mile drive to get there - nothing closer for the price in Contra Costa. Thanks for letting us do business with you. I wish dumping was free. The sun has done a number on the decals, but that's our issue. It's hot out there during the summer. read more

Prices are good, property is secure and plenty of room to get in, out and park. The lady that works in the off, JJ, is very aggressive and pushy. read more