Maseh was so very good helping me move out. And Cody came in amazingly helping get over a billing…read moreissue. Thanks to the entire team!

Tim was well informed, very helpful, made sign up quick, easy, and affordable. Thanks so muchread more

Cody is great ! Love the space…read more ................................................... Thank you ....................................... Perfect spot

5 stars to this storage also the Cheapest storage in Livermore with the best quality and great…read moreservice if you go there go talk to Maseh & Cody they will help and give you the best advice in getting a storage unit here.

Could not have been any easier or any less expensive booking, confirming and purchasing this…read morestorage unit at E Airway in Livermore, CA. Best Value Ever! Michelle was so responsive following my online information and I know the Manager Nicole runs an excellent operation at this location. They are following COVID protocol no contact and make it easy AND convenient! Thank you Michelle and Nicole of Livermore, CA Public Storage!

Terrible customer service and deceptive website. When you put a unit on hold they will let the unit…read moreto anyone else who walks in off the street before you move in.

Awful! 300% monthly price increase in 5 years. Be careful of this place. Their contract says they…read morecan increase rates (with no limit) with 30 days notice. In Feb 2021 I paid $127/month for my unit. In Feb 2026, they increased to $508/month. I have no respect for whoever owns this place. I've had storage units for over 10 years in other cities and it was always a 5-10% annual increase. At this rate would they plan to charge me $1000/month in another 5 years. We'll be cancelling our contract so I don't care anymore. Just wanting to share so other people can be aware of what they're getting into with this place. I never would have imagined this.

Dont waste your time here. Raise your rent over 40% every 3 months. And even if you move out 1-2…read moredays into a month. They will still charge you for the entire month. Customer service is horrible in dealing with this and offers no solutions.

EXPECT MASSIVE RENT INCREASES 6 months after move in and…read morethey increased my rate by over 45% I do NOT recommend!

This place is horrible. They don't tell you that a lock is already provided with move in so we…read morebought an extra one for both of the locks to SUCK! Every single time I go to open my storage I have to jangle my keys in there for at least 5 minutes before it works. The gate to drive in never works. You always have to get out of your car to enter the code manually; what's the point for the app? And to make all this better, we have only been here since June and our price was increased majorly twice. They never answer the phone ever and nobody is ever in office. Truly disgusted with this place.

Lowest price in the area. Spacious, it was easy to drive my RV in and park it. Locked gate and Jeff…read morelives on premises so that put my mind at ease. Friendly staff. Craig is the manager and very responsive. I text him at 916-759-0034. It's located right behind Byron Cafe so we always grab a bite when we're there. Juicy melt in your mouth briskets and fall off the bone ribs are our go to.

From the owner: Secured. Clean. Affordable…read more Family-Owned and Operated for Your Peace of Mind – Enjoy 24/7 video surveillance, secure gated access, and someone on-site around the clock. Coming soon: Personalized keypad entry, convenient online/automatic payments, and extended hours for even greater accessibility! Store your Boat, RV, Car, trailer, hauler & etc. with us Today! Mention ad for $10 off One month's rent.

Michelle is Great with customer service and very helpful. She is very happy and energetic and…read morereally nice person. Happy to be helped by her.

*PLEASE WATCH VIDEO AND PHOTOS* I can't believe this place gets high reviews maybe for a friendly…read morefront desk lady but that is absolutely it. I have had a unit here for about a year and a half and the price went up over 4 different times without any warning. Please believe all the other reviews similar to mine. On top of them taking all your money the unit isn't even worth it unless you want most of your prized possessions and irreplaceable pictures to be eaten and desecrated with rat piss and poop. I have pictures I found dead and live rats. My stuff smelled so bad that I almost puked. I had a lot of precious things of my late husband that are completely ruined and I am just devastated. I also couldn't move a lot of the stuff due to black widows everywhere.

We've had a storage space here for a while and it is very secure, easy to access, and the staff is…read morealways especially friendly and helpful. I've had very positive interactions with the manager, Casey. It feels like a more personal experience than I would usually expect from a Storage facility.

One of the very few storage facilities that have personnel on site all day long. Yes Casey and…read moreJonathan do an excellent job of maintaining my trust in this facility. I have had 1 unit since the year 2010. Recently I rented an additional 5 units temporarily and based on price , security and customer appreciation there was no other facility I would even consider. Peter

Worst storage I've ever used. The Russian woman at the office is never there, and she was…read morecompletely rude to me the first time, as well. Last time I was there, several renters complained that she is never in the office. I stored machines and household items there, and everything got so dusty and disgusting that I don't recommend this storage. Also, if they ever pick up the phone, the website is ancient, the bills are not detailed, and they slap on unnecessary charges.

Horrible experience. Had constant pests, Russian woman at front desk that manages the storage…read morefacility is horrendous and not helpful at all. They also will not prorate. HORRIBLE! Do not recommend!

I give this place a 5-star rating. They've always been Fair with me. And I want to give a special…read moreshout-out to the current manager Lashae.. Excellent attitude! Goes above and beyond. She has actually taken the time to PERSONALLY call me before I was late with the payment. In my experience most do not take the time to put a personal touch on there their customer service. I've been a customer at this location over 10 yrs. Highly recommended 1st street mini Storage.

Pros: cheap. Cons:…read moreyou get what you pay for. Confessions: I'm not paying the bill personally, but by virtue of being associated with a local group that stores stuff here [in a crazy small 4x4 space, anyway], I find myself there more than I'd care to share. That said... note the gate hours of 7am-7pm; I realize a lot of places have 'em, so can't ding them for it, just a drag... after commuting to the office and back, odds of hitting a 7pm is slim on weekdays. But merely noted to note it. Back to the story... __________ Trip 1. On our first trip there, we got a prize of an extra lock. (We're in a "sub" unit, so one master for the outer space, the other for the individual inner door). Went to leave, and the key wouldn't come out of the lock. Really, like... really? I ate my Wheaties today, and couldn't get the dang thing out. Hit it with WD-40 and liquid wrench (since I'm a boy who has this stuff sitting around the car); no luck, but the key did turn better. Being the concerned tenant, we went to the office. No one home. Called the posted number, went to voicemail. Called the emergency number -- though I wouldn't consider an unlocked outer door an emergency by any stretch -- and also voicemail. Left messages. No callback. Slept well knowing we did what we could to notify someone. __________ Trip 2. Went by the office the next day to speak to someone in the office. No one home, just a troubling "We'll be back at..." sign in the window. Um, okay -- but rest assured, our day isn't going to be rescheduled around the office staff's errands. __________ Trip 3. This after the office woman called the account contact with all sorts of claims of lock theft and such rubbish, but did call back to apologize (apparently she realized she was being a bit harsh). Make a 2pm appointment to come by with the lock (note appointment is during business hours... she had grocery shopping to do). Stopped into the office, she looked at the lock and said it wasn't their key -- which are round -- and if we had to have keys made, we should have used the local locksmith (Security Locksmith, nice folks by the by). Apparently the stamped lettering in the key "Sec... Locksmith" wasn't a clue for the non-FBI types to identify. We left with the lock, still stuck with a key in it, as we were told it was our problem to deal with, since our choice of keys ruined the lock. __________ Trip to Security Locksmith. Nice guys (as noted), yup, that's our key, and they removed it. Oh, and the problem? One of the pins went out in the lock, so factory key or their professionally duplicated key would have gotten stuck equally well. The lock has since been returned to the office -- once we found a moment it was convenient for them to be in the office -- to deal with their defective lock. __________ Would I go there to store stuff? Nope. Any marginal cost savings are negated by the hassle if/when things go sideways. __________ Customer service review. See "Cons", "Trip 1," "Trip 2," and "Trip 3"