Icicles

3.8 (436 reviews)

ModerateDesserts, Ice Cream & Frozen Yogurt

Open • 1:00 pm - 11:00 PM

Updated over 3 months ago

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Icicles - Desserts Near Me - Newark, California

Icicles - Matcha Berry - Desserts Near Me - Newark, California

Icicles - Nutella n Chill with strawberries added. - Desserts Near Me - Newark, California

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Susan T.

Came here with some friends and omgggg ! We got the avocado and thai Tea and matcha ice cream and it was honestly amazing!!! Service was great and it was super clean inside the place . Would definitely come back.

Roneil S.

Icicles has been a pretty solid spot here in Newark. The ice cream is always on point for the most part. I have had some issues in the past but they fix it right away. You have to order on a kiosk as soon you walk in. There is staff there but they are busy working. Last week i did try and greet a staff member and he just looked at me and didn't say anything. Maybe he was busy, but greet the people when they walk in. Make recommendations do something. The ambiance was ok, they have a rope partition in the middle of the store for people not to get close to the glass. All in all, the ice cream always hits here.

Ivan B.

This is an amazing ice cream shop to go to! The way they make ice cream is different. So basically, they handcraft ice cream by making individual twists. You can also add toppings and drizzles as well. Some toppings cost additional 75¢ and all drizzles are 50¢. It's expensive here due to how they make the ice cream and possibly the size of it. You can see workers make ice cream in front of you. It's not like any normal ice cream shop you go to. Also, there weren't many people when I came in, but it's most likely because they order it through the mobile app. Really looks nice inside, but I think it could be improved.

Mel L.

I haven't been here since the lockdown, so it's nice to know that it still tastes delicious. You order from the kiosk and they'll call you when ready. I got the bravocado. Tastes delicious, but...it already melted by the time I got to the car and we didn't even park that far away. My husband said they probably didn't roll it long enough on the metal pan. The avocado they used was not ripe. It was really bitter and had a plasticy texture. I avoided the avocado bits so I could eat the icecream and toppings.

Mack A.

Business was very slow on a Wednesday ordered Thai Tea Rolls with CheeseDice it was not bad, not overly sweet! perfect for my liking

a neon sign that reads rolling in new york

Viana R.

First time trying Icicles and I have to say it was pleasant. There's a small kiosk right when you walk in so you can order at your convenience, there's music and a small machine game in the corner to keep you occupied. (The machine was out of order when we went but it looked fun). They have a leafy panel wall with neons in the back which is a perfect spot to take a photo of your order, or even a fun selfie. I ordered the s'mores ice cream option which came with a toasted marshmallow on a pretzel Stick. It was light and delicious but a bit difficult to eat with the plastic spoon they provide. Very nice first experience here!

Harsh S.

1. This place is great. Its open till late at night which I love when most of Pleasanton downtown is closed for business 2. They have great offerings and I loved the Berry One 3. The toppings selection is great. They also have Gulab Jamun Flavor which I will try next time. 4. Attached is the picture of what I had 5. With Tax its pricey and came to like $15 but I cherish the experience and the staff works hard for making the icecream. 6. I love the simplicity of the ordering system. 7. Only feedback to the store wish you can keep one picture of each of your offerings.

Dhelo C.

The flavors are delightful, and the service is impressively fast! It's great to see that even on a Sunday, there's just one person serving and they're doing an amazing job!

Kalyani R.

I love the strawberry fantasy here. It's my thing that u get here and highly recommend. The service is slow if u go in peak hours (sunny day/night weekends). The ambiance is just ok. They don't have tables. So you don't get to just hang out here. But it's my icecream spotbin Fremont/Newark.

Jay P.

Perfect cold, smooth treat for the hot days recently. Like some other ice creamerys the ice-cream is made "fresh" on a stone slab allowing for fresh ingredients and combos to be mixed in a la carte and you get that distinct super soft aerated ice cream like at Coldstone. I was wondering why ice cream tastes so much better when prepped like this and I think its because the add-ons aren't frozen and their taste and texture isn't deadened if it was all pre-made, frozen, and scooped out. The curled shape also makes it very easy to eat with a spoon cutting easily through the ice cream. Strawberry fantasy: strawberry icecream with condensed milk and crumbled graham cracker. The crumbs give it a nice crunchy texture and the condensed milk makes it more creamy and rich than just normal strawberry ice cream. Nutella n Chill: nice mix of banana and nutella with graham cracker. Got this for my wife because she liked nutella but I forgot she didn't like banana in ice cream but ended up well because more for me :)

Chetan S.

Well we tried the product of the Icicles' approach to ice cream making for the first time and while the method was novel, the outcome was not spectacularly different. We went here as a group on a hot sunny afternoon hoping to come out refreshed. Unfortunately they were not allowing indoor seating so that was a bummer for the kids. We ordered different flavors and since the process making each order is slow and tedious, the time to be served seemed very long. The flavors were there but with the toppings, this became a high calorific event. And then the price! $12 for each order of ice cream! A few of us chose to forgo our favored flavor and compromised to share an order by splitting the ice cream. Though I can attest portions were huge. Do not know if we would want to come back for their ice creams. Only time will tell

Bharti S.

After lunch kids wanted to have dessert & close by so we choose Icicles , we have never been to Icicles so was looking forward.... We choose - STRAWBERRY FANTASY Fresh strawberries mixed with graham crackers and our classic custard base mixed to form this wonderful fantasy for your taste buds. We did a split so that kids can have without wasting. We added strawberry popping boba. NUTELLA & CHILL The perfect way to chill out. This great play on words with a great blend of flavors starts with custard base blended with bananas, graham crackers and Nutella. We added chocolate syrup as topping. BAESIC For those that want a simple flavor, try original vanilla custard and added Lychee as topping. ALL FUDGED UP If you love chocolate, then you've got to try blend of caramel cups, chocolate, and brownies. We added chocolate chips & chocolate syrup. GULAB JAMUN - It's Indian sweet They smashed 1 Gulab Jamun then added the custard base & blended it. We added caramel, almonds & chocolate syrup. Overall it was a fun experience but it was tooo much sugar..... I think I would go for strawberry fantasy next time.

Kezia S.

Getting rolled ice cream is a cool experience and you definitely should try if you haven't before It's v popular so like can get long but it is a unique experience so it's worth the wait I really did like what i ordered, perfect for my sweet tooth

Nutella & chill #8. With Oreo and extra Nutella

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Hong V.

67

143

9

3 months ago

Great Thai rolled ice cream spot. They also serve Peter's bakery burnt almond cake slice. Saves me time so I don't have to drive up to San Jose. Really appreciate that. read more

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Cynthia W.

Elite 26

189

162

534

23 days ago

I feel like this place was only okayyyy. You go up to a machine to order, then you get a ticket with a number. It was small inside. Only a few tables. One worker. He made our rolled ice creams. He was pleasant. I think it was over priced. I got coffee flavored with nuts, cinnamon toast crunch, and chocolate chip toppings. The rolled ice cream just tasted so mehhh. Tasted like freezer burn. And the cinnamon toast crunch was a bit stale. read more

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Aycell J.

Elite 26

159

321

2817

6 months ago

We love rolled ice cream, but this place was ok. There was one staff member. He was phenomenal. He never looked irritated when all the customers came in. He served each person with respect. The reason I wouldn't recommend it is the taste. We got boba and I was ok. It was more sugar and the flavor was decent. We alsongot a rolled ice cream and that too was ok. Not sure what was missing, I been trying to pinpoint it. Just cannot. Overall go to try and let us know what you think. Maybe my taste buds are different. Lots of the younger kiddos came. So maybe its a high school hangout. read more

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Susan T.

Elite 26 All-Star

91

491

2572

8 months ago

Came here with some friends and omgggg ! We got the avocado and thai Tea and matcha ice cream and it was honestly amazing!!! Service was great and it was super clean inside the place . Would definitely come back. read more

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Roneil S.

Elite 26

36

245

555

8 months ago

Icicles has been a pretty solid spot here in Newark. The ice cream is always on point for the most part. I have had some issues in the past but they fix it right away. You have to order on a kiosk as soon you walk in. There is staff there but they are busy working. Last week i did try and greet a staff member and he just looked at me and didn't say anything. Maybe he was busy, but greet the people when they walk in. Make recommendations do something. The ambiance was ok, they have a rope partition in the middle of the store for people not to get close to the glass. All in all, the ice cream always hits here. read more

Icicles - Gulab Jammin was great - Desserts Near Me - Newark, California

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Ivan B.

Elite 26 All-Star

20

492

2493

1 year ago

This is an amazing ice cream shop to go to! The way they make ice cream is different. So basically, they handcraft ice cream by making individual twists. You can also add toppings and drizzles as well. Some toppings cost additional 75¢ and all drizzles are 50¢. It's expensive here due to how they make the ice cream and possibly the size of it. You can see workers make ice cream in front of you. It's not like any normal ice cream shop you go to. Also, there weren't many people when I came in, but it's most likely because they order it through the mobile app. Really looks nice inside, but I think it could be improved. read more

Icicles - Toppings, Drizzles, and Non-Dairy Options - Desserts Near Me - Newark, California

Icicles - Reese's (Cinnamon Toast Crunch, Cheesecake Bites, and Raspberry Drizzle) - Desserts Near Me - Newark, California

Icicles - Icicles Menu - Desserts Near Me - Newark, California

Icicles - About - Desserts Near Me - Newark, California

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Mel L.

Elite 26

2

93

136

2 years ago

I haven't been here since the lockdown, so it's nice to know that it still tastes delicious. You order from the kiosk and they'll call you when ready. I got the bravocado. Tastes delicious, but...it already melted by the time I got to the car and we didn't even park that far away. My husband said they probably didn't roll it long enough on the metal pan. The avocado they used was not ripe. It was really bitter and had a plasticy texture. I avoided the avocado bits so I could eat the icecream and toppings. read more

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Ruchi A.

Elite 26

1

153

193

1 year ago

My nephew really wanted this place so we stopped after dinner. It was $14 for a regular cup and they say "unlimited toppings" but you have to pay for the majority of them. We got 2 ice creams for almost $30 and I just think it was really expensive for what you're getting. read more

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Mack A.

101

371

304

2 years ago

Business was very slow on a Wednesday ordered Thai Tea Rolls with CheeseDice it was not bad, not overly sweet! perfect for my liking read more

Icicles - thai - Desserts Near Me - Newark, California

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Viana R.

Elite 26

39

157

1423

3 years ago

First time trying Icicles and I have to say it was pleasant. There's a small kiosk right when you walk in so you can order at your convenience, there's music and a small machine game in the corner to keep you occupied. (The machine was out of order when we went but it looked fun). They have a leafy panel wall with neons in the back which is a perfect spot to take a photo of your order, or even a fun selfie. I ordered the s'mores ice cream option which came with a toasted marshmallow on a pretzel Stick. It was light and delicious but a bit difficult to eat with the plastic spoon they provide. Very nice first experience here! read more

Icicles - a neon sign that reads rolling in new york - Desserts Near Me - Newark, California

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Harsh S.

Elite 25

20

82

337

2 years ago

1. This place is great. Its open till late at night which I love when most of Pleasanton downtown is closed for business 2. They have great offerings and I loved the Berry One 3. The toppings selection is great. They also have Gulab Jamun Flavor which I will try next time. 4. Attached is the picture of what I had 5. With Tax its pricey and came to like $15 but I cherish the experience and the staff works hard for making the icecream. 6. I love the simplicity of the ordering system. 7. Only feedback to the store wish you can keep one picture of each of your offerings. read more

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Dhelo C.

3

124

313

1 year ago

The flavors are delightful, and the service is impressively fast! It's great to see that even on a Sunday, there's just one person serving and they're doing an amazing job! read more

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Kalyani R.

Elite 26

362

195

285

3 years ago

I love the strawberry fantasy here. It's my thing that u get here and highly recommend. The service is slow if u go in peak hours (sunny day/night weekends). The ambiance is just ok. They don't have tables. So you don't get to just hang out here. But it's my icecream spotbin Fremont/Newark. read more

Icicles - Very cute photo corner - Desserts Near Me - Newark, California

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Eduardo A.

Elite 26

26

137

285

3 years ago

Super solid. Two things stand out to me about Icicles: 1. There's something about their ice cream base which is...good. It's creamy and fatty but not rich and heavy. Sweet but not overwhelmingly so. At the end of the day, the primary difference between ice creams is their base, and Icicles has carved themselves a beautiful niche in the space. 2. Icicles Newark is cool. The music and ambiance at this location all have this consistent vibe of classy chillhop bay area. I'm not sure how to really describe this. Like Pekoe or Tisane without the club vibes. Like a family-friendly ABG kind of thing. I like it. A little pricier than other spots but it seems like everything is just expensive nowadays, lol. read more

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Jay P.

Elite 26 All-Star

1069

1229

6412

4 years ago

Perfect cold, smooth treat for the hot days recently. Like some other ice creamerys the ice-cream is made "fresh" on a stone slab allowing for fresh ingredients and combos to be mixed in a la carte and you get that distinct super soft aerated ice cream like at Coldstone. I was wondering why ice cream tastes so much better when prepped like this and I think its because the add-ons aren't frozen and their taste and texture isn't deadened if it was all pre-made, frozen, and scooped out. The curled shape also makes it very easy to eat with a spoon cutting easily through the ice cream. Strawberry fantasy: strawberry icecream with condensed milk and crumbled graham cracker. The crumbs give it a nice crunchy texture and the condensed milk makes it more creamy and rich than just normal strawberry ice cream. Nutella n Chill: nice mix of banana and nutella with graham cracker. Got this for my wife because she liked nutella but I forgot she didn't like banana in ice cream but ended up well because more for me :) read more

Icicles - Strawberry fantasy - Desserts Near Me - Newark, California

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Chetan S.

Elite 26

864

445

4386

4 years ago

Well we tried the product of the Icicles' approach to ice cream making for the first time and while the method was novel, the outcome was not spectacularly different. We went here as a group on a hot sunny afternoon hoping to come out refreshed. Unfortunately they were not allowing indoor seating so that was a bummer for the kids. We ordered different flavors and since the process making each order is slow and tedious, the time to be served seemed very long. The flavors were there but with the toppings, this became a high calorific event. And then the price! $12 for each order of ice cream! A few of us chose to forgo our favored flavor and compromised to share an order by splitting the ice cream. Though I can attest portions were huge. Do not know if we would want to come back for their ice creams. Only time will tell read more

Business owner information

Joel A.

Hi Chetan, I know it's been a long time, however I just wanted to…

Helpful 11

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Bharti S.

Elite 26

220

207

2569

4 years ago

After lunch kids wanted to have dessert & close by so we choose Icicles , we have never been to Icicles so was looking forward.... We choose - STRAWBERRY FANTASY Fresh strawberries mixed with graham crackers and our classic custard base mixed to form this wonderful fantasy for your taste buds. We did a split so that kids can have without wasting. We added strawberry popping boba. NUTELLA & CHILL The perfect way to chill out. This great play on words with a great blend of flavors starts with custard base blended with bananas, graham crackers and Nutella. We added chocolate syrup as topping. BAESIC For those that want a simple flavor, try original vanilla custard and added Lychee as topping. ALL FUDGED UP If you love chocolate, then you've got to try blend of caramel cups, chocolate, and brownies. We added chocolate chips & chocolate syrup. GULAB JAMUN - It's Indian sweet They smashed 1 Gulab Jamun then added the custard base & blended it. We added caramel, almonds & chocolate syrup. Overall it was a fun experience but it was tooo much sugar..... I think I would go for strawberry fantasy next time. read more

Icicles - Gulab Jamun Ice Cream - Desserts Near Me - Newark, California

Icicles - Nutella and Chill - Desserts Near Me - Newark, California

Icicles - Gulab Jamun Ice Cream with caramel but after tasting we decided to add almonds & chocolate syrup. It was a hit ! - Desserts Near Me - Newark, California

Icicles - Gulab Jamun smashed - Desserts Near Me - Newark, California

Icicles - Ice cream making counter - Desserts Near Me - Newark, California

Icicles - Bae-Sic Ice Cream with Lychee topping & Gulab Jamun Ice Cream with caramel - Desserts Near Me - Newark, California

Icicles - Prepping - Desserts Near Me - Newark, California

Icicles - Closeup of Nutella and Chill with brownies bites & chocolate syrup - Desserts Near Me - Newark, California

Icicles - Bae-Sic Ice Cream - Desserts Near Me - Newark, California

Icicles - It was fun to watch - Desserts Near Me - Newark, California

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A. K.

0

10

0

8 months ago

Idk how they make the ice cream taste so good. Great flavors and i love the texture of the ice cream. Cute aesthetic in store as well.

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Kezia S.

Elite 25

22

137

251

3 years ago

Getting rolled ice cream is a cool experience and you definitely should try if you haven't before It's v popular so like can get long but it is a unique experience so it's worth the wait I really did like what i ordered, perfect for my sweet tooth read more

Icicles - Cookies n creme - Desserts Near Me - Newark, California

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Carla L.

0

17

30

2 years ago

Great service! Ice cream was yummy. Pretty clean inside. Very nice girl was working there today and I appreciated her kindness. Definitely recommend! Thank you! read more

Icicles - Nutella & chill #8. With Oreo and extra Nutella - Desserts Near Me - Newark, California

Icicles - Outside of the store - Desserts Near Me - Newark, California

Icicles - Cool sign inside - Desserts Near Me - Newark, California

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Susan T.

0

1

0

9 months ago

Too expensive. Need to work on customer service Did not feel the ice cream was anything special. The rolls were okay. Will stick with cold stone read more

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Karen r.

Elite 26

90

789

3138

3 years ago

A fun and expensive way to eat ice cream! It's delicious, a little spendy for dessert, but everything is expensive these days! Good service. read more

Icicles - a bowl of ice cream with strawberries and granola - Desserts Near Me - Newark, California

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jeanine g.

0

6

3

1 year ago

I love Icicles ice cream!! But.. I went in on a Sunday night and the place was empty... not even a hello or welcome in. Me and my friend ordered off the screen and my friend accidentally pressed the "pay with cashier" button and the employee looked irritated and spoke in a low voice, and gave no eye contact. The employee didn't smile at all the whole time we were there... the guy could have had a bad day but I believe the customer service should have been better. read more

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Usha A.

Elite 26

181

354

1905

4 years ago

It was our anniversary and after a great sushi dinner we craved ice cream but guess that everything closes by 8:30 or 9:00 PM and so we just googled and saw this place is open till 10:00 PM, what a joy. We came and gave our order without delay as we were second in line. After that it was nice to see how they make their ice cream and roll it, an art in itself. They are also very creative in their options on the menu. We loved it and the service is great and they often ask you for toppings and suggest you too as what's their famous and most likely items from the menu. A new place to go now. read more

Icicles - Menu - Desserts Near Me - Newark, California

Icicles - two people standing in front of a sign - Desserts Near Me - Newark, California

Icicles - All fudged out - Desserts Near Me - Newark, California

Icicles - They talk about who they are - Desserts Near Me - Newark, California

Icicles - Oreo craze - Desserts Near Me - Newark, California

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Rain C.

2

30

15

2 years ago

The ice cream tastes delicious and fresh . Prices are abit high starting at around $12 but it's definitely nice treat! read more

Icicles - Basic with chocolate drizzle - Desserts Near Me - Newark, California

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Minh N.

0

13

2

2 years ago

I remember when this place was all the buzz when it first opened. They had a cool new concept, great flavors (RIP berry squad), and a decent price (around $6 a cup with unlimited toppings). The only thing that hasn't changed is their great flavor, but it's no longer worth it. The price is now (January 2024) $12 a cup, they charge an extra $0.50 for drizzle, and another $4.50 if I wanted to split the cup in two to share. The cup of ice cream that once cost $6 is now $17. Blame it to inflation, increased wages, or new management, but I'm not coming back until I can get a free cup on my birthday. Until then, peace out Icicles. read more

Business owner information

Joel A.

Hi Minh thank you for your business and your review. We're glad to…

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Steve D.

Elite 26 All-Star

1002

2203

18303

6 years ago

So I wander into this empty shopping mall looking for something interesting on a warm day. I find Icicles. Rolled frozen dessert with toppings! Well, let's try something new! I order something safe and familiar, vanilla custard and strawberries. Every order is poured out onto the frozen pan and rolled into beautiful swirls. Placed into a paper bowl and you add toppings. I wasn't going to mess up the true flavor, so I just put chocolate on it. I can always come back again for something more sophisticated. Incredibly good and retains it's icy state. Doesn't melt immediately like ice cream. The flavor is fresh, no overload of sugar. A unique frozen dessert. Located in Lions Food Center in Newark Free parking read more

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Liliana C.

1

7

0

2 years ago

Horrible. Kiosk orders only and people take 10 minutes each to decide on ice cream. Hire staff.

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Bob B.

0

9

4

2 years ago

Justin was a great help and really nice he was super helpful with the whole ordering process, and he was very polite about explaining how to order the icecream and overall he did a great job 10/10 customer service. read more

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David L.

3

32

1

2 years ago

We came here to try out a few of the ice cream flavors to see if we would like it. We enjoyed watching the staff make the ice cream, and the flavors tasted good. We like it so much we decided that this might be a good place to bring a group of kids for a birthday party. We asked and kudos to Alvin and the staff for being so accommodating with our requests. They were able to section off the waiting area of the store so we can fit a group of kids and adults for some delicious afternoon ice cream. Everyone enjoyed their treat with the different toppings. Would definitely recommend. read more

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Veronica A.

Elite 26

298

1686

1731

4 years ago

Ordered through DD. Everything ordered was amazing! The unlimited toppings are a winner. We were all on a sugar high and it was great. Definitely recommend! read more

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Thomas W.

3

51

22

2 years ago

Stopped by this place for dessert after dinner with friends. Great dessert spot, but there were no chairs to sit and enjoy the ice cream, and the floor was sticky from customers melted ice cream. read more

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Chantal Noelle T.

Elite 26

779

287

970

7 years ago

AHHHH Icicles! I was introduced to this place by my cousins. I've heard of it and never found time to go but I'm so glad I finally did. If you know me you know I love Nutella and Ferrero Rocher and so when I was reading the menu and saw the Ferrari I knew I had to get it! The ordering process is pretty easy you order which ever icicle you want and then you wait for your name to be called. Once it's your turn they prepare your icicles for you and at the end ask if you want any toppings. There is an array of choices so it can be overwhelming however I personally love the Ferrari just the way it is! The staff is really friendly and efficient. Can't wait to come back! read more

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Lisa S.

Elite 26

427

1081

4894

7 years ago

ICICLES IS SO GOOD!!!!! I am so damn late to this party!! Frozen custard with UNLMTD MF TOPPINGS!!! WOW, that is something I can't turn donw!!!! Toppings are endless and you can everything your heart and tummy desires! The custards are kinda pre-set but you could add some toppings to mix into them as well. (i.e chocolate custard with bananas mixed in, then UNLMDT toppings afterwards) I have a picture of their toppins menu and their pre-set custards. I eneded up ordering the TEAS ME - green tea and thai tea frozen custard with my UNLMT toppings. It was soo good and IDK why I havent been here since they have been here for so long. DEF a fan and will be returning to get my sweet dessert fix on!!!! read more

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Trang N.

Elite 26 All-Star

480

608

8678

5 years ago

We had a late lunch and was wanting to have dessert for dinner. We found this place nearby since we were in the area. My daughter and I split the Cereal Killer and my husband got the Time for Reece's. The cereal, Fruity Pebbles was our mix in. We added rainbow jelly, whipped cream and more cereal. My husband's mix had Reece's, peanut butter, he added cheesecake bites and Cinnamon Toast Crunch cereal. Each serving of rolled ice cream cup was $9.25 plus tax with unlimited toppings. You can split one flavor ice cream into two cups (what my daughter and I did) I'm not sure when they last mopped the floor but it felt a little sticky and it looked dirty. Customer service was dry. They just stood there waiting for us to order. They didn't greet us or give any friendly suggestions. We asked for recommendations and the guy said whatever our taste buds are telling us. We asked what was pretty popular. He said all of them are popular. The ice creams were good and it was a good serving size but a bit pricey compared to the the rolled ice creams I normally get elsewhere. I was expecting ours to be fancied up for the price we paid but it was just plain and added with whatever we wanted on top. So the presentation was definitely not there. What upset me the most was the explicit music they were playing. I had my daughter with me and the music they had playing was ridiculous! The repeated chorus was "F*** this S***"about 4 times then there was rap and then the repeated "F*** this S***" again. Because of that, I won't come back here. The ice cream, price and customer service was not good enough to make me want to come back anyways. read more

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Liv R.

Elite 23

1018

88

275

3 years ago

I don't know why it's taken me so long to try Icicles but better late than never! There's plenty of combinations to choose from, or you can create your own combo through a la carte options. I enjoyed the fact that the ice cream is on the firm/solid side because it takes longer to melt. I'm just not a fan of melted ice cream. read more

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Ciel C.

3

30

55

4 years ago

Oh My Gosh!!!!! Where do I even start??! The ice cream was absolutely amazing, the staff were extremely kind, and the best part? Unlimited toppings!!! I absolutely recommend you this place for rolled ice cream, it's so delicious! read more

Icicles - a blue lit up figure of a cat - Desserts Near Me - Newark, California

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Ovsick H.

48

353

3578

4 years ago

Been to this place with family amazing quality ice cream it is a little expensive than regular ice cream but definitely needs a try read more

Icicles - a menu on the wall of a restaurant - Desserts Near Me - Newark, California

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Vivienne C.

Elite 26

491

1506

2022

5 years ago

Iciles has been on my list for forever and so glad I finally got to try it out. For $10, you get a flavored rolled ice cream and unlimited toppings which, I think, is a pretty great deal. I got the Teas Me which is the matcha and Thai tea flavors rolled into one with mochi, sliced almonds, strawberry, condensed milk, and lychee jelly. The ice cream itself had a pretty good flavor. The one thing I didn't expect is that it loses its roll consistency when it melts, so it just became regular ice cream at the end. Sliced almonds and strawberry, or any type of fruit for that matter, is a good choice because it counteracts the sweetness of the ice cream. Would avoid the other toppings. Overall, a pretty solid experience. Not sure if it exactly lived up to its hype, I mean watching them make it is pretty good, but not bad for $10 - definitely will fill you up. Side note, preparing your order takes more time compared to other ice cream places, but I mean they are making it in front of you after all. read more

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Chad R.

53

212

82

2 years ago

I enjoyed this place a couple times. It's quite expensive at $11.99 a bowl of icecream but it's delicious. -1 star because they won't give free water and charge $1.50 for a bottle. They had a water jug in the past but it broke. It should be replaced. read more

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More info about Icicles

39055 Cedar Blvd
Ste 118
Newark, CA 94560
Directions
(408) 389-4573
Call Now
Order Takeout or Delivery
Start Order

Full menu

Hours

What time does Icicles open?

Icicles opens at 2:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Icicles opens at 1:00 PM on Friday and Saturday.

What time does Icicles close?

Icicles closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Icicles closes at 11:00 PM on Friday and Saturday.

Mon-Thu, Sun 2:00 PM - 10:00 PMFri-Sat 1:00 PM - 11:00 PM

Payment methods

Does Icicles take Bitcoin?

No, Icicles does not take Bitcoin.

Does Icicles take credit cards?

Yes, Icicles takes credit cards.

Food & Alcohol

Does Icicles have catering options?

Yes, Icicles does have catering options.

Does Icicles have a drive thru?

No, Icicles does not have a drive thru.

Indoor Amenities

Does Icicles allow dogs?

No, Icicles does not allow dogs.

Outdoor Amenities

Does Icicles have bike parking?

Yes, Icicles has bike parking.

Does Icicles have parking?

Yes, Icicles has parking options. Private Lot Parking

Other Amenities

Is Icicles wheelchair accessible?

Yes, Icicles is wheelchair accessible.

Does Icicles have free WiFi?

No, Icicles does not have free WiFi.

More Info

Health Score

Icicles Reviews in Other Languages

German
1 Review

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i don't know why they changed the name guys! snow bowl does not hit. it sounds a little elementary…read more mandro teahouse on the other hand...elegant, alluring, siren. HAHA i'm just kidding both of the names suck. petition to change it to bingsu blast bam bam bam bingsu is still on top. this is crazy. it has survived a name change, sticky tables, impatient customers, turtle-like workflow...STILL BOMB! get the mango it will never disappoint you. fluffy, creamy, refreshing goodness. it hits. especially when you're sweating your hairline off. i like to go out with friends and complain about men over some mango bingsu! i have also tried the injeolmi one which was okay. honestly as an asian i just prefer mango but if you're feeling like dora the explorer get whatever te gusta. also mango sago is not bad, not many mango pieces though. still trying to find good mango sago in the bay! overall YUM. don't get mad at the workers please even if you're hot and bothered, i assure you they are double hot and bothered and also sweating their nosehairs off. come get some bingsu and die after 5 bites because you ate too quick and got brain freeze! maybe that should be their new name...brain freeze

I love shave ice so I stop by this store! The shave ice is…read moreonly ok not real Taiwan style I am looking for! Lots of people and no place to seat on a Saturday visit at a non lunch time! Will not visit again !

Truewin Tea Shoppe

(227 reviews)

$$

I wasn't able to get a picture of all the 50 drinks that we got since my family was too excited…read more Yes 5-0 lol Jasmine tea, milk tea with Boba, mango saga, fruit teas were all a big hit with everyone. Order ahead, which saved us a lot of time. Drinks were great! Boba was cooked to perfection. Can't wait to come back.

When I first came here a year ago, I gave it 5 stars and have been coming back every time I'm in…read morethe area. But my latest visit was so disappointing that I won't be coming back again. They no longer allow customers to use the bathroom or the wifi, and the ratio of boba in my drink was way too little. Normally I could overlook a one time boba ratio issue but all of these issues together make it seem like they're being deliberately stingy. Guess it's time to find a new favorite place. Edit: They've replied saying the bathroom is temporarily out of order but there was a very permanent looking plaque that said the bathroom was for employees only + when I asked the staff if I could use the bathroom they did not say it was out of order - they said it was employee only and that it was a recent change.

Rola Bakery

(71 reviews)

Update: Tried the date cake this morning and it turned out…read moreto be the standout from yesterday's haul -- well done! The cake itself is delicious, but what makes it interesting is the type of fruit they use -- not Medjool or the usual Middle Eastern dates, but jujube (often called Chinese dates). That choice gives the cake a gentle sweetness with a subtle smoky note that sets it apart. Feb 21: For our first visit, we ordered quite a spread: the chocolate mochi bun, honey osmanthus cake, jujube cake, a loaf of chocolate bread (because there's no such thing as too much chocolate), and the pork floss with salted egg bread. The concept behind the pastries was appealing, which explains why we bought so much on our first trip. That said, the execution felt a little uneven. The osmanthus notes in the honey osmanthus cake didn't quite come through, the chocolate bun lacked depth of flavor, and the pork floss with salted egg bread turned slightly burnt even though we followed the heating instructions. Still, we were glad to have discovered the bakery. It's definitely worth a try.

On Thursday at noon, I walked into an empty cafe. One of the two shelves in the refrigerated…read moredisplay were filled. It held more savory items like cold sandwiches and bread with pork floss. I decided on the taro cheesecake. On the counter there were more bread-like products such as matcha loaf and more items with pork floss. I chose the red bean loaf. The red bean loaf was what I expected. It was like many other red bean loaf. The taro cheesecake were bite size. It wasnt sweet or dull. The taro seemed like real taro. It was more of a sandwich than a traditional cheesecake slice. Overall, I could see someone returning for their more savory items. My first impression and experience arent enough to drive myself to be curious for wanting more. P.S. egg tarts are available saturday and sundays

Pie Dreams

(215 reviews)

$$

Love this place so much!! It's owned by a local family who are always there running the shop…read morewhenever I stop by, and that really comes through in both the service and overall feel of the place. Both the sweet and savory pies are delicious, and I like that they rotate their menu with a mix of classic and more unique flavors. It makes it fun to keep coming back and trying something new. Some of my favorites over time have been the chocolate chess, cheeseburger, and berry custard pies. All very different, but all really good in their own way. Would recommend this spot to anyone looking for pie!! There are honestly not a lot of places around that you can get crafted pies from, so I think they fill a niche market here - a market that I am certainly a part of.

4.5 stars Small shop…read moreand no pies were on display when I was there. Just trust that you'll get a good tasting pie. I got their chicken bacon hand pie. It was nice and warm. Tastes like how a pot pie should be. It was great on the go since I was chowing it down while driving to my next destination. I got some slices for myself to try, French silk chocolate was good. Unfortunately, it was melting (my bad) when I finally got to eat it. Chocolate whole pie for others. Got other slices for friends to try and they enjoyed it. Pandan had a nice flavor, they don't use extract which is even better. Lemon chess was good - great lemon flavor and creamy. Will need to get French silk again to eat it as soon as possible or keep in fridge when ready to eat, haha.

Bun Appetit

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$$$

I finally got to try this Fremont staple for the first time after everyone and their moms…read morerecommended it. Immediately upon entry, you can see the huge display of neatly arranged donuts, malasadas, and pastries and they all look amazing! So many flavors to choose from that it was a little overwhelming. As others have said, the price point is around $5.50 per piece so have that in mind going in. Ordering was simple enough and servers were kind and patient. Parking is maximum 3 hours and there are some tables and chairs outside to sit and enjoy your goodies. Overall, I think I'm still going to stay loyal to Doughweime in Union City, but these malasadas do live up to the hype. Everything bagel malasada: Surprisingly really good, a light cream cheese filling with everything bagel seasoning on the outside. And the texture of the savory donut was crispy and airy. 9/10 Strawberry cream malasada: Kind of plain, would've been good with strawberry bits inside. 7/10 Biscoff cream malasada: You can taste the real Biscoff crackers in the filling. 7.5/10

I'm still recovering from the sticker shock. I haven't been here in a while, but yesterday I paid…read more$33+ (before tip) for four donuts - that means if I had gotten a dozen, it would've been $100. Not sure if the prices were posted, but apparently I'm the idiot who didn't look hard enough. Didn't get a chance to try them since they were a present for a friend, but I hope they tasted as good as they looked!

Feng Cha Teahouse

(931 reviews)

$$

Wow. This place is consistent. They haven't lost a step since they were originally on Thornton…read more The service is spot on and great. The place is clean and never looks run down like most boba tea spots after a few months.

This location of Feng Cha Teahouse is located in Westlake Lido Faire Shopping Center. There is…read moreplenty of shared parking in this lot. The service used to be so much better - I think most, if not all of the employees are new because I do not see any of the old employees working anymore and now there are no greetings and most, if not all of the employees look like they do not want to be there. This is a nice spot to catch up with friends, get some work done, or just to sit and enjoy a boba, but sometimes just the poor service does not make me want to come back. Also, the drinks are not made consistently anymore - they do not seem happy if you let them know and they have to remake it. Usually, I do not have any major complaints about the service besides of what I listed above, but on my last visit, I felt like the service was very poor. There was a short line to use the single kiosk to order and they stopped talking orders at the front counter (with a sign that says so). I waited patiently in line and the line slowly was building up behind me and I guess the employee decided to take orders at the front counter and started to take orders of the customers behind me. There was another group in front of me as well, I felt like that was very unfair to me and the other group, as we waited in line patiently when they just arrived not too long ago.

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If you're a fan of sweet treats, these churros are an absolute must-try. Perfectly golden and…read morecrispy on the outside, they have that satisfying crunch that gives way to a soft, fluffy inside. Also the packaging was perfect for the dessert table...

Alfredo and the entire crew were fantastic and their customer service was beyond expectation. The…read morechurros were delicious and were the highlight of our son's graduation party. They provided a personalized touch to our event, which we appreciated very much. We highly recommend them for any event and hope to bring them back again for future events at our house!

Croffles & Co

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I loved that I came across Croffles & Co on Doordash! The croffles were a perfect birthday treat…read morefor my friend! Instead of getting 1 flavored cake, she had 5 different croffles :) Location: Croffles & Co can be found in the Newpark Mall. Super happy that they take DoorDash orders! Pricing: ~$6 per croffle! Super affordable, especially in comparison to HHD where 1 croffle is double the price! Service: I ordered through DoorDash but was happy to find each croffle safely boxed up and labeled. My croffles came in 1 big bag that was sealed to ensure they were packed safely! Food: I wish I had eaten them freshly made, but even after a few hours, we ate every bite! The croffles were thick but not dense! Nice and fluffy, and did not harden over time. Delicious batter dusted with powdered sugar! The whipped cream was very light, airy and creamy! Oreo - If you have a sweet tooth, this one is perfect for you! With Oreo cookies/crumbles and chocolate drizzle all over the croffle! Matcha - Earthy and bold, but not bitter Matcha! Creamy and not grainy! Nutelle & Banana - A classic combo and favorite! The perfect amount of nutella over fresh bananas! Biscoff - Our favorite of the night! It's as if you're eating a giant Biscoff cookie because its flavor is present in every bite! Delicious! Strawberry - Another classic! Tart but not overly sour strawberries. I enjoyed this for my last bite as the strawberries and cream were very fresh and light!

Newpark mall is pretty desolate so I was surprised to see a fresh unique looking spot. They serve…read moreas the name suggests an amalgamation of a croissant and a waffle with various toppings. As you can imagine, it was pretty good. They need to just find a new location with more food traffic.

Hui Lau Shan

(281 reviews)

$

No wait (Sunday evening) and fast service once ordered…read more Mango Mochis and Mango Coconut Sago were so good. Mango desserts were tasty but portions were small.

Mango dessert to finish off the night. Looking for something sweet and used Yelp to see what was…read moreclose by in the area we were currently at. This location is on the smaller side with some seating inside and limited seating outside. The service was just ok. The desserts were consistant to other locations and they did not disappoint. Went with a mango treat and and a smoothie. both wwere devoured even though they said they didint want anything, lol. D5 Mango coconut juice with aloe jelly was so cool and refreshing. loved the jelly and mango. Flavors compllemented eachother. A4 Mango chewy balls was sweat and delicious with mango chunks, mango balls, and I want to say mango ice cream. it was flavorful and satisfying. Subtracting one star because tables needed cleaning and shairs were very limited. Definately stopping by again when Im in the Milpitas area.

Qamaria Yemeni Coffee

(631 reviews)

$$

Came here early morning with my cousin to do some work on a Wednesday, and honestly we both love…read morethis place. The place has such a nice vibe, very nice architecture and design. It's super cozy but still feels modern, definitely somewhere you can hang out for a while. I do want to note, on some tables, you cannot have a lap top all day on the weekends and after 4PM on weekdays (probably prevents people from staying for hours on end on busier days). I got the iced Qamaria latte (extra sweet) and my cousin got an iced caramel macchiato, and both were really good! Mine was smooth and very fragrant (cardamom notes mostly), which I appreciated, and the macchiato had a nice balance too. Both 5/5 We also tried the rose milk cake. It had a really light rose flavor and wasn't overly sweet, which made it easy to finish (we almost wanted another one). They had other flavors too like Pistachio, Saffron, Biscoff, etc. and some other pastries. Overall everything just hits, drinks, desserts, atmosphere. Would definitely come back again!

How have I not patronized this place before??? Gorgeous little coffee shop with ample tables and…read moregood lighting. Perfect spot to work or hang out with friends. I love their aidaroos tea (black tea with cloves, mint, and sugar - similar to Moroccan mint tea but better). They also have plenty of pastries for you to nibble on.

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25 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Vtrizzle A.

9

48

44

6 years ago

Came in here on a cold Saturday night after some great KBBQ around the corner...was pleasantly surprised by the warmth of the store and the volume of people inside. I went for their new Bolo Sandwich and wasn't expecting much - my thoughts were that it would be just another ice cream sandwich like the ones at Cream or something. I opted for the Cereal Killer filling with Cinnamon Toast Crunch and Nutella drizzle. I'll say this - the Bolo is the best ice cream sandwich I've had hands down. WOW!! The texture and flavor of the biscuit complement the icecream perfectly - seriously like a match made in heaven. Not to mention the great staff who were having tons of fun making it. Will definitely be coming back in the future! If you haven't tried the sandwich yet, you owe it to yourself to do so. It's incredible, seriously. read more

BayAreaFoodGuy Y.

8

73

18

4 years ago

This place has the nerves to ask me for a mask. Not able to offer one. Then has other people who don't wear a mask inside the store. Girl at the counter some little Asian teeny boopper made me feel like a criminal in front of other customers because she goes off the another guy and starts to whisper about me. Keep in mind cool guy doesn't have hide mask covering hide nose. Also all the employees don't have hairnets here either. Playing music with curse words in front of my 10 year old son. Avoid this local hang out for high school pit heads. Including the employees because they rule the world and don't follow there own rules. read more

Kendra A.

1

3

0

7 years ago

This Icicles needs to reconsider who they hire. Employees do NOT know how to have a friendly welcoming face. One person specifically who made my order wrong and when having to redo it, the roles were loose, messy, and her attitude was unprofessional in every way possible. It was the high school Asian girl she needs to learn how to smile and throw attitude. Their bathroom was dirty and lacked toilet paper and toilet seat covers. I love Icicles but I would recommend going to different locations. I normally go to the Pleasanton one and they are super friendly and professional. read more

Anala P.

0

3

0

2 years ago

I am extremely disappointed with my experience at this ice cream shop. Their ice cream tastes like it's made from powder, especially when you add minimal toppings. It seems like they rely on toppings to mask the quality issues of the ice cream itself, but why should we spend so much money on these toppings? To make matters worse, the amount of toppings they provide is very meager, making the overall ice cream experience very poor. I am very disappointed with this ice cream shop, and I will not be coming back. read more

Adah M.

0

1

0

2 years ago

After hearing about their numerous chain locations, I decided to give this place a try, but it was a major disappointment. The ice cream lacked flavor and freshness, not at all what I expected. Moreover, the service was abysmal, with staff showing little regard for customer satisfaction. The store itself was dirty and disorganized, further adding to the overall negative experience. With so many other options available, I won't be returning here anytime soon. read more

Amar U.

0

10

9

6 years ago

Icicles is definitely a great fun and unique experience if you want to take a date or kids. They have fun unique flavors and cute names for each. I tried the Strawberry Fantasy and my gf got the Nutella and Chill. The staff is fun and friendly. We also tried their Bolo Bun ice cream sandwich. It was so delicious! I would def come back again to try the other flavors. This place is a treat and overall 2 thumbs up! And 5 stars!! read more

Lucas S.

2

4

0

9 years ago

Such a long line, just an ice-cream with some rolling technique. The store has very limited sitting. More like a cold stone gimmick but they roll the ice-cream instead. Not as fun as I expected. The staff who did my ice-cream did not have any smile or any performance technique in front of me....feel a little awkward when we were told to watch them make it with such tired face....ice-cream on a pricier side of it. read more

Haroon S.

1

19

2

5 years ago

The most rude employees ever. They don't know how to talk .. I promise none of the people I know will ever come to this shit hole again .. Lynda or whoever is owner of this place .. you should be ashamed of having people like this... if you knew how to run a business you would have a good service like many other places. To the guy with Tattoos I would not even hire you to clean the garbage bins with your attitude: read more

Ernesto Jr S.

5

135

11

8 years ago

I honestly like the staff that work there, they are very nice and up beat. The place always seems to be very clean and tidy. The cool Ice cream is delicious and the variety of flavors and toppings are amazing! The only missing star is because the price is rather expensive for a singleserving. $7.50 read more

Amanda S.

0

11

6

9 years ago

We have been to other icicles locations ,, its always a great experience, tasty roll ice cream , will go back again , We went to Icicles yesterday is their grand opening day , run in to a fabulous lions dance . this time we tried mango & strawberry . Highly recommended anyone of any age read more

Mike F.

12

7

0

9 years ago

A bit in the price place for ice cream, BUT the experience is great. The whole concept of seeing your creating come to life in front of you is great. Plus the ice cream is delicious, it is one of the freshest ice creams I have had. Favors are true to the fruits you pick. read more

Jonathan L.

284

117

80

8 years ago

This is definitely a cool and fun spot to bring your friends and family. I love the vibe, unique menu and the staff. You can even add unlimited toppings onto your bowl! The oreo blast and strawberry fantasy was really good. Two thumbs up! read more