On Wed 3/11 we had decided last minute, before heading to dinner, to go to the Auburn Outlet Mall…read morefor my daughter. She wanted to go to Nike and so while I waited, I decided to go to my favorite store Coach. To give some context, I was dressed in sweats and a raincoat. No makeup and looking like a wet rat (due to the weather) and came in about an hour before closing. As I walked into the store, the guard at the door was on his phone - not talking but watching something. There were 3 female employees talking to each other, maybe another reading something at the desk. Not ONE came and asked if I needed help or assistance. Walking around, I saw 3 pieces that really called to me. I mooned over them but chose not to purchase anything. I walked past the (payment) desk and still no one said anything to me. I walked to the door, the gaurd was still on his phone and then walked out. Being a lifelong Coach lover, this was the worst experience I've ever had at a store and I've been to many. If I could give them zero stars I would. Having gone to a Mall in an affluent neighborhood in Tucson Arizona. I went into thier Coach store, also dressed in sweats, and recieved Fantastic service. Optics matter to customers.

I saw my purse online and went to the outlet and it was sold out. The stock person had just…read morescanned one into the system and the front end manager went back and brought it out to me. Excellent professional friendly customer service and a great value. I'm happy.

I've been shopping at this location for a few years, but I won't be coming back after my experience…read morelast week. I came in to buy some work clothes, and exchange a pair of pants from a previous shopping trip that still have the security tag on them. I obviously hadn't worn them due to the security tag, and I wanted to go a size up because I have had other banana republic pants shrink up since my last purchase. When I attempted the exchange, I was told I was outside of the return window. I could understand this logic if the item was no longer stocked, but they literally had the same item and size on the rack. There wasn't even an apology for leaving the security tag on them preventing me from even wearing the pants without me driving 20 miles to correct their mistake. Just rude excuses of "checks and balances" from the incompetent manager who was also publicly rude to the cashier before she just walked away from me. Isn't an exchange a "check and balance" of your inventory? Horrible customer service

The service is really what sets this shop apart: the staff is friendly, knowledgeable, and willing…read moreto teach newcomers to winter sports. I highly recommend the drive out from neighboring areas to visit for a tune up and binding mount! This whole shop is has a great selection, but you'll have to catch sales in order to find the best deals in town. I love the placement of the winter sports-themed cafe in the same building as well. I treated myself to a nice cappuccino during my visit.

Rally nice little ski shop- rented skis for myself and my kids and probably was the fastest rentals…read moreever. Half the price of renting on mountain. Great selection of gear on sale and an AMAZING coffee shop attached- I mean it is so good I would rent skis from here just for that:)

This shop had the right snow gear right when I needed it! Saved the day. The salesperson was…read moreperfect. She brought me sizes, suggested 1-2 alternatives, helpful with a light touch. It was pretty quiet in there, so we had the place to ourselves. Clean, brightly lit, and well organized. I would encourage all skiers/snowboarders to shop here. The item I bought didn't have the highest-tech material but I didn't *need* the highest-tech material. Overall it's solid quality and a good value; comfortable, has every pocket you'd want (with zippers) and is performing well so far.

We visited Volcom Outlet while shopping around North Bend, and the selection was fine. They had…read moreboth men and women's apparel here, as well as some accessories like hats, belts, etc. When we visited, the store was super quiet, as we were the only ones there. The employee was at the front register on his phone the entire time, which we didn't really mind. We were able to bring our dog in, so glad to know it's dog-friendly. Overall, the women's apparel isn't as much as the men's. It wasn't my ideal place for when I was looking for some shorts and sun dresses. My boyfriend had more to choose from though, yet the prices were slightly discounted. Not a bad store, but not the best selection of Volcom.

The outlet mall in North Bend is pretty depressing as many of the stores have closed. One of the…read morelone bright spots is the Columbia Factory Store. There are some nice sales on Columbia apparel here. Found a great fleece full zip here for under $15. If you are looking for sportswear from this brand, I think it is worth checking out this store to see if you can find a good deal here.

Great deals $19.99+ fleeces, great clearance and 50% gloves and hats. Staff is real friendly…read more Great selection. Go stock up.

Being a woman who modifies her own cars is hard. The younger men here always order the wrong parts…read moresomehow no matter how I try to order. I can come in part in hand and they still manage to order the wrong parts. They look irritated, they click on parts like they are all-knowing without asking the questions ON THE SCREEN. I am leaving 5 stars bc I think the older gentleman noticed I knew what I was talking about and cracked jokes with me while ordering the right parts. I hope the character rubs off on the young "pepper is spicy" men here and they can learn about cars that aren't stock and stop letting a computer tell you what's what.

If they don't have it, they generally can get it overnight. Decent prices. Staff is generally…read moreknowledgeable.

Saw a killer sale going on and Bass shoes are very well made so stopped in. Will definitely return…read more This is an outlet store and there's a variety of items for all seasons of shoes plus purses and accessories for men and women. I didn't see any kids shoes but they may carry them. Had a great sale on sandals, buy one get one free. Then the sales girl came over and told a few of us there was a computer glitch so the shoes would be even cheaper. $60 sandals on sale for half and with the bug, now 2 pair with tax were ringing up for only $27! I got two pairs of extra comfortable deluxe flip flops for this price. The sales girl was really cool and friendly beyond this. Saw some rocking rain boots for $50, normally $160, and the classic loafers. Coming back in the fall when the weather changes.

This outlet mall is pretty lackluster and in need of redevelopment. It does have a nice picturesque…read morelocation in North Bend with views of Mount Si. But there are many vacant spaces here and not many stores that are worth the drive aside from a store like Columbia which has good deals. Driving to Tulalip would be a better option if you are looking to do some outlet shopping.

The service section and value is all pretty good nice place to go. They have store for the whole…read morefamily. They've got stores for the teens stores for the athletic people stores for the little kids. The selection an option of stores is really great. I would definitely suggest people come here once or twice a year.