I was greeted as soon as I walked in the door, always a positive…read more I actually needed help look for some paint thinner and brushes. Two staff members were near by working/talking they both didn't hesitate to help me and give me some advice! Very friendly service, pleasant trip. Thanks.

Pleasantly surprised that they had the screws I needed! My godson has been without a crib. I just…read morefound out and got him a gently used one. But I wasn't told it didn't come with all the screws. Popped into here alone without my husband feeling completely lost. The staff was so incredibly friendly and helped me get everything I needed. It was a tad pricey, but I don't mind. Loved supporting a smaller business.

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

The staff is extremely helpful. They go the extra mile every time. I own a store across the street…read more Every issue from looking for hardware for a display I am creating to the battery of my Subaru Key Fob died, they have helped me. They are my go to source for everything hardware, paint, house maintenance and so much more. They come up with creative ideas to my sometimes challenging issues. They also refer dependable painters and contractors. Thank you for all you do. I appreciate it and you.

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

I been a customer of Hank's for quite a few years. I'm a retired CEO with plenty of business…read moreexperience and knowledge of people performance at all levels. I had a recent terrific experience with Erica one of the service folks at Hanks. She was efficient and helpful. The kind of employee that represents Hank's well. Having positive memorable experiences with employees is what keep customers coming back. Employers must remember that. WTR.

Yes they had no one else had parts from an old shower valve . There's a guy that works there that…read morelooks like Harrison Ford lol

On a wet rainy day We pulled up and parked five feet from the front door…read more Once inside David was quick to offer help and actually knew how to help with my project. I was in and out in about 5 minutes for just 7 dollars. Great prices, first class service, knowledgeable help, and no line to check out. Sun City Hardware is Amazing!!!

I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

The employees are as very helpful in finding whatever I need, whether it is a certain screw, bolt…read morepaint, and even stuff for my smoker.

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

Came in after stopping at Tractor Supply for reflective peel and stick numbers for my mailbox. The…read moreshelves and pegboard hooks are empty. Asked cashier if they are closing? She said the son is buying the business and not purchasing any products until the sale is complete. Doesn't matter to me what their issues are, no stock, no service, no customer. Had to drive to Home Depot and they had what I needed. Won't be coming here anymore.

This is a great hardware and lumber store, has a small town feel with the big fat cat laying on the…read morecounter, I always find what I need and customer service is top notch. This young man Jonathan helped me out with a simple piece of shelving I needed, took me to the lumber yard found the exact Piece I needed, thanks again

We just moved here and found this little gem of a hardware store. The nicest most helpful people we…read morehave ever met! Thank you so much!!