Always so clean and the staff is super nice. You can get everything you would need for outside work…read moreor labor work. Great prices and big varieties to choose from

Pleasantly surprised that they had the screws I needed! My godson has been without a crib. I just…read morefound out and got him a gently used one. But I wasn't told it didn't come with all the screws. Popped into here alone without my husband feeling completely lost. The staff was so incredibly friendly and helped me get everything I needed. It was a tad pricey, but I don't mind. Loved supporting a smaller business.

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

They were very knowledgeable but demeaning about it. They made us feel less than and that is not…read moreokay. You are supposed to help people not discourage them from trying projects on their own.

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

I just discovered Hank's hardware because Ace hardware in Temecula shut down. So I went to Hanks…read morefor the first time a couple of weeks ago and they have loose screws and nuts and other parts sold by the piece just like Ace hardware. I made Hank's biggest sale of the day two hexagonal head metric screws for 27 cents each. I went to San Diego Ace Hardware in Clairemont Square, where they were charging 95 cents for each screw, vs Hank's 27 cents. I said NO, not paying $2 for two 1.5 inch screws!!! Ace employee said it was expensive because that is now much a METRIC screw costs. I took one of the screws back to Hanks 2 weeks later because it was too short. Hanks happily gave me credit for the 27 cents so I could trade it for a screw half inch longer for onlyh 5 cens more, or 32 cents, when Ace wanted 95 cents for a shorter one.

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

On a wet rainy day We pulled up and parked five feet from the front door…read more Once inside David was quick to offer help and actually knew how to help with my project. I was in and out in about 5 minutes for just 7 dollars. Great prices, first class service, knowledgeable help, and no line to check out. Sun City Hardware is Amazing!!!

Yes they had no one else had parts from an old shower valve . There's a guy that works there that…read morelooks like Harrison Ford lol

I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

I live close to the store so I shop here all the time. Unfortunately, the cashiers that are nice…read morehere. Don't work here anymore. Adrienne is flat out a liar and then rude as well. I went out of my way to buy six because it said by five get one free then I'm like OK. I just paid for all six and she started arguing with me and I'm like it's basic math 6×5 = 32 dollars tax that's what I got charged so I just flat out said she just tells you what she wants so that you'll go away I'm 56 years old so I don't want some 20 something not doing her job and ripping me off even if it's not my money. I'm actually buying for someone else but nowadays everyone's trying to save money and they don't need lousy cashiers who aren't making more by stealing from the rest of us so pay attention to your receipts and don't trust the cashier when she says you get the discount

This is a great hardware and lumber store, has a small town feel with the big fat cat laying on the…read morecounter, I always find what I need and customer service is top notch. This young man Jonathan helped me out with a simple piece of shelving I needed, took me to the lumber yard found the exact Piece I needed, thanks again

We just moved here and found this little gem of a hardware store. The nicest most helpful people we…read morehave ever met! Thank you so much!!