Excellent service by Stacey. She had time to welcomed everyone who came in side the store and still given excellent service to her customers in front of her register with a long line patiently waiting to be rang up. While observing from a far several employees just gossiping. Even if excused talking about work. Talk it behind closed doors if that's the supervisor. Cause us customers observing these while Stacey by herself not good customers service, with a long line. Then finally supervisor sent another cashier to assist with the long line. Given 5 Stars to Stacey. But 4 Stars since took supervisor a while to send help to Stacey with all of us customers waiting patiently. Taken picture of Stacey welcomed everyone and multi-task at the register. U ROCK Stacey & thanks again :) read more

Hobby Lobby - This is Stacey, who's hard at work. With a long line but kept COOL, friendly, and still have time to greet everyone :) - Home Decor Near Me - Banning, California

I normally go to this hobby lobby at least once a week, but there is one cashier that never inputs the discount. I normally don't like to go to her but sometimes she is the only cashier open. Every time I go and she's the cashier she is always giving me a dirty look and attitude Please always check your receipt. Other than that all the other staff members and management are excellent read more

False advertising! I went to Hobby Lobby today at the Sun Lakes Village Shopping Center in Banning, CA, Store# 729 to purchase Krylon spray paint. There was a sign in the store next to the paints that said 'ALL Krylon spray paints $5.99'. When I got to the register, I was charged $8.99. The store associate that checked me out said that was the price and wouldn't honor the sale price. Pretty disappointed in Hobby Lobby. Plus, the last couple time there the checkout lane was 8-10 deep with people checking out and they wouldn't open another register. Disappointed and poorly run location. read more

Hobby Lobby - Was on sale for $5.99 and was charged $8.99. - Home Decor Near Me - Banning, California

Took my art work in for a double mat. Color of mat was great, oval cut was great, however; when returned to me and I got home the art work was crooked and there was NO backing board. A backing board is very important to preserve art and keep it dust free. very disappointed. read more

" The Hobby Lobby Jennie Was Awesome ! " I went to the Hobby Lobby in Banning, CA to get some of my Photos framed. I met Jennie a Framing Specialist and she was very nice as she explained several ways for me to put my Pictures in Frames . Jennie had a great personality and detailed to me everything she was going to do. I came back a few hours later to pick up my Framed pictures and they were done by Jennie very well. If you ever want to get your pictures Framed , go see Jennie at the Hobby Lobby store in Banning, CA. You will not be disappointed ! read more

Look at your receipts before you leave the store. I was charged full price for two items that should have been 50% off under the Christmas promotion. I got home and looked over my receipt and noticed something that said jewelry making. I did not buy any jewelry making supplies. Turns out that code does not give you the 50% discount. So the cashier purposely or mistakenly used that code and I was overcharged. read more

Hobby Lobby - Receipt - Home Decor Near Me - Banning, California

Hobby lobby located in Beaumont right off the 60 freeway this hobby lobby turn off to 60 in the 10 freeway if you're ever in the area in Beaumont is it nice well hobby lobby is pretty big located here I came out to see some stuff and made a quick stop. It's right next to the big five there's plenty of parking here so if you ever come by here and I will check them out, it's called hobby lobby. It's in the city of Beaumont trying to 10 freeway pretty good check them out. read more

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The employees are great, but the company is not. Never enough staff on hand. Lines are long and only 1 or 2 cashiers for the many shoppers so it can't say it not taking in money, they probably just don't want to pay a living wage, that and their employee insurance won't pay for contraception, company supports the abortion ban so what's a girl to do? Ugh. Going to Michael's or Joanne's instead. read more

I love this store because it's always well stocked, clean, good location etc but cashier Stacey I always try and avoid but somehow get stuck with her often. She doesn't mark down sales as needed which is why I get half of the stuff I do, is because of the sales. I go for certain things on certain weeks to get the deals. She's very rude and does it all with a smile on her face, it's honestly insulting. read more

This review is mostly for the staff. The store itself is clean and pretty well stocked most of the time. When I lived in Rancho I went to that location all the time, even if I didn't need anything and it being Hobby Lobby I always bought something. Now that this location is the closest one to me, I begrudgingly come here. I stopped in this afternoon because I was looking for a specific stool (this location carries little to almost no furniture, I would recommend Redlands if you're looking for that) which they did not have. While I was wandering around looking for it I almost got hit by the door to the stockroom. Since it was a rare occasion that I was alone and could shop at my leisure, I was in a pretty good mood. So when The door swung open I smiled (behind My mask, but my eyes crinkled so you knew I was smiling!) at the grumpy manager that was coming through the door and said "Oh, excuse me" in a upbeat voice. He narrowed his eyes at me and grunted, yes grunted at me and kept walking. I tried to see his name, but I couldn't get it. He was taller with thick brown hair and glasses. Being a manager I expect a higher lever of friendliness and customer service. I am thinking that this guy needs to go work somewhere where having people skills is not a must. The times that I have been to this location I have noticed that the customers are usually friendly and pleasant, because lets face it most of them are usually there because they want to be not because they have to be so there is really no reason to be that miserable and rude while working. That being said, don't ruin my shopping trip because you don't want to be there and are unhappy with your life and the choices you've made. After my encounter with Mr. Sunshine I shook it off and decided I wanted to get one of those little helium tanks to use for Valentine's Day and couldn't find them to save my life! A female employee was in an aisle and I asked her where I could I could find them. She looked at me with a smirk and dripping with sarcasm said "Uh, look up". The tanks were on top of the aisle where they normally store the back stock items so I don't usually look up there for things. Most stores put merchandise in a visible location that is easily accessible, you know, so they can sell it and make money! I tried to laugh it off and proceeded to try and get one down while she stood by and watched the struggle. And let me tell ya', me being all of 5'03" there was definitely a struggle. finally super annoyed she said "Ugh, here let me just get it". I don't know about you, but I am not particularly fond of being made to feel stupid by an employee while shopping so hearing that I was over it. I told her not to worry about it and I left in a pretty nasty mood. Hey, maybe that means I can work here now! I wish I could say that my encounter with rude employees was isolated to this one trip, but this is how they have been every time I've come in. Shame on you for allowing such nasty people to work at this location and ruin people's time. This was the final straw, and while it is not that close to my house I will be driving out to the Redlands location from now on. read more

Here are my specific star ratings: Variety of products - 5 stars. You'll probably find what you're looking for as the assortment of items is vast and covers most hobbies. Shelves are fully stocked and varied. They've got it all. Cleanliness - 5 stars. Wide aisles, clean floors, everything in its place and neat. Pricing - 3 stars. There are lots of 40% off signs throughout the store but even with the numerous discounts the prices are standard retail as they start high. Only seasonal close-outs offer a good price bargain. Quality - 5 stars. Most offerings appear to be from brand name manufactures or of good quality. This is not a Dollar Store so expect few junk items. Checkout - 1 star, 2 if store is not busy (rare). This store seems to be stuck in the 80's. No scanners. Most items need to be hand entered into the register. The clerk looks up most items from a price list despite a labeled price tag on the items. They are not in a hurry. They wrap up all glass items in paper, which seems nice, but adds to the checkout time - which is already extremely lengthily. This is a slow process. There are always long checkout lines. No one is in a rush. When a new register opens, there is an unorganized rush of customers aiming to be first in line. This should be better organized by management. During the long lines, checkouts may be closed when the clerk takes a break or whatever, and no replacement is put in place. Annoying. Some discounts require the customer to use a cell phone and lug through their app to claim the discount. Hate that. Attention Hobby Lobby - Please, just discount the items in the store, customers are not checkout clerks! Service - 2 stars. You're mostly on your own shopping as there is little help from staff on the floor. Long, slow checkout lines. Health/Safety - 1 star. If you're concerned about the current pandemic, this may be a place to avoid. Although there is a small sign posted at the entrance stating to "Wear a mask", which is currently a state mandate, about 60% of shoppers were mask-less. No one seems to care. Employees did appear to be in compliance for the most part. This is a "Christian" based company and there is music piped throughout the store that reminds me of a funeral. Overall rating - 3 stars. They probably have what you want, but everything else is a bit annoying. I'd shop elsewhere if I could. read more

It's really pathetic and sad and no excuse but a manager doesn't know how to run the store and you walk out empty-handed without any help because his best answer was G I'm sorry I don't know I can't help you you'll have to come back on Monday. Screw this crap from now on whatever I need I'll just order it from Amazon to hell with the store. But would've taken maybe 20 minutes worth of training cost you at least $500 I was there to spend some big money and you guys royally dropped the ball and you blew it all because you can't train your managers. read more

So we went to the store today to see if we can find some frames for some pictures we ordered and want to put together for one our daughter's Christmas present. We did find some frames that were $6.99 and they were 50% off. Wendy in the framing department was awesome and took her time helping us with options and even bringing out frames to what we were trying to accomplish. She is awesome and very good at her job. Once we found the frames (11 of them) we went up to the counter and they honored the 50% off like advertised so we wanted to place an order for more frames to take advantage of the deal and that's when they said NO. Why can't we, the lady said that we weren't even supposed to get the 50% off in the first place and that the lady at the register made a mistake. So after going back and forth they didn't want to honor the advertised price even after we just bought 11 frames at the half price promotion. The lady I can't remember her name was rude and seemed bothered because all we wanted is to order more frames at the same price you already gave us the price for 11 so why not honor it for the other 23 that we need. This was horrible. At the end of the day we called and went to the other Hobby Lobby in Redlands and they honored the price and we bought more frames from that store. 3 stars only because Wendy in the framing department was awesome! read more

This store usually has items in stock and the staff has been friendly/helpful when I visit. They have disinfectant spray and paper towels for your cart and I noticed all employees had a mask on. There's also a plastic barrier between the customer and cashier now and social distancing marks on the floor. Plus they currently have special shopping hours for seniors (60+) 9am-10am- Just FYI because I arrived at 9:30 and had to sit in my car for half an hour read more

Hobby Lobby - Seniors Only 9am-10am - Home Decor Near Me - Banning, California

Everyone here is amazing, so thoughtful, kind, and professional I'd had an awful experience with Michael's, so decided to give Hobby Lobby a try. I'm so glad I did. One hundred percent recommend them. They're really great. read more

Best Hobby Lobby I have been to thus far! The aisles are a bit snug but that may just be due to the seasonal items they have out right now. It's September but they have fall, Halloween, and Christmas stuff out all at the same time. There are a lot of people shopping all the time, but the check out is pretty fast. They have a lot of cashiers and that helps alleviate my usual frustrations. read more

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Crystal the cashier with the two braids is really rude. She has no customer service and she has a bad ass attitude. Do not let her ring u up. She grabs ur items harshly and she doesn't greet and she has a staring problem not in a good way. I am not sure why they hired her to be in the front when she doesn't have any customer service. She is really rude. After encountering her I won't be coming to this location anymore. Let the person go first if she happens to try to ring u up. read more

I took a diploma in to be re-framed because the glass broke in the original. I took nearly a week to complete the work (not that big a deal), but when we brought in home the diploma itself came off of the matting and slipped down inside the frame. We had to return it the store to have them fix it. The price was nearly $170.00 and the repair took another two days. I am happy for them that they are busy, but they need to be a bit more conscientious about the work they do so as not to inconvenience their customers. read more

I love this place. I get great decorating ideas each time I visit. Many of their fake flowers look real. They have great Christmas and Halloween items. I recently purchased a table for my front entrance and I love it! read more

Hobby Lobby - Entryway table - Home Decor Near Me - Banning, California

If I can put a ZERO I would. Traveled from Moreno Valley to visit this store. As SOON as my 60 year old mother and I stepped into the door at 9:35, we were almost rejected because I was not over the age of 60 and my mother looks young as well (behind the mask). The cashier felt the need to stop and make us uncomfortable while other people who were clearly not 60 walked around us and continued to check out. When confronted, she said she "did not see" the other young customers. She only saw us. We've got to do better people. They have lost a customer for life but you HAVE NOT ruined our day. read more

I had a great experience today at Hobby Lobby! First at the custom matting department. The girl that helped me was very nice and very helpful. Then when I was looking for an item, I asked one of the girls if she knew if the store carried the product. She went looking and went over and above the call of duty! Both of these girls made me a very satisfied customer! read more

Jen Nay was so knowledgeable, professional and personable. She helped us in the frame department to frame 2 puzzles. She's a great asset to Hobby Lobby. Thanks Jen Nay! read more

The selection and the store are great. But , the customer service is below par. 1 cashier. 8 people in line. Cashier calls for help. A man comes and opens another checkstand. He does not call out that he is open. No light goes on. But he is absolutely ringing someone up. So i leave the long line that i am in, thinking i have scored. When i approach the checkstand, the man tells me he is not open, he is only ringing up an employee.!!!!!!!!!!!! What employees get preferred service over customers. i could of bitched, threw a fit, but i just set my purchases down and left. let your feet do the talking, and keep on walking. will order my stuff on amazon prime, no more wasting time in that store. they obviously don't care about the customers. read more

I visited this location to get my holiday decor fix and boy did they have me covered! Haha! They have a 50% off sale going on right now on all Christmas items and they are FULLY stocked. As soon as you walk in everything is so well organized and it's relatively easy to find what you're looking for. I have to say that I wasn't greeted when walking in but I think I'll live. Every aisle was clean and everything was easily accessible. Checkout was a breeze and Anika was so sweet and helpful! I definitely feel like I got amazing deals and would have spent WAY more at those larger home stores. I'll be back real soon! read more

Stay the hell away from this Hobby Lobby location. As far as just Hobby Lobby's go it's fine, pretty much like any Hobby Lobby, you been to one you've been to them all but what makes this location especially awful is the lump of a person they have managing the store. She is rude as hell and will follow you around the store, I guess she thinks she's slick or something but she isn't. There was no reason for this lady to be following me around the store acting like I'm about to steal some colored pencils or something. Last time I was there when we were leaving she even came outside and started taking pictures of our car and license plate!! Not sure what exactly she is hoping to accomplish with pics of us driving away.. lol it's a rental anyway so ha! Main point though is that we didn't steal anything, we were just shopping, I even bought a bunch of stuff and this is how she acts. Stay away from here, and hobby lobby: fire this psycho! read more

Super cute stuff but terrible employees. Every single person I asked for help with something acted like they couldn't be bothered. Continued doing whatever they were doing while I was talking and wouldn't even make eye contact. read more

I give three stars because the store itself is amazing! They always have what I'm looking for way more than the Redlands location! On a side note, some of the staff needs to be retrained! I was checking out with an older woman named Stacy and she acted irritated when I wasn't "done yet" with putting my purchase up on the counter, she also went out of her way to tell me items weren't on sale when they were! Her job as a cashier is to ring people up regardless of how many items someone is purchasing she is still going to have to work her shift, so why make someone feel bad? I didn't even have her bag or wrap any of my items because I felt rushed read more

I called and " Robi " answered and he was so nice and helpful to make sure we stayed on the line and to help me with all of my needs !!

Super great store for home decorating! For any holiday decor or anytime you wish to spruce up a room, you'll find great buys at hobby lobby! read more

After Covid-19, now that it's open, my husband and I have been going often to finish up our baby girl's nursery. We've found so many great deals and if we have to return things, they always do it without a problem. Yesterday we purchased 3 big picture frames and one of them was damaged and the manager (I forgot his name) was super nice and gave us a discount. Very friendly customer service! read more

I give this store a 1 star rating because their employee named Rachel, with long dark hair, was SUPER rude! She talked down to another employee named Paula, who was very friendly might I add, in front of other shoppers. Then literally two minutes later she was rude to two women also shopping walked them over to a product and said "it's right there in front of you". Horrible customer service! She definitely needs to be taught how to work in retail! read more

Hobby Lobby is a trap, but I love it. They never seem to let me down when it comes to decor. Going in there makes me want to redecorate my house every week. They recently put up the Christmas decor and I am just in love with it. If I could have 10 Christmas trees I would, thats how much holiday spirit they give me. This location always has amazing customer service which also makes it a great experience. I seem to find myself in there every week for one thing or another. Most of the time its something I don't "need". Love this place though. read more

I got some Christmas stuff but my main focus was fabric ,which they have an amazing assortment. The woman in the fabric section were very helpful, I had a my baby with me and needed ALOT of fabric they helped me carry it to the cutting area and help me pick out some stuff that I needed to match! They were very patient, and very helpful! (So sorry I don't remember their names, I believe it was deana?) Also the woman checking me out (Kristi I believe) was very friendly making sure I got the best deals! And she also helped me out to the car! Thank you hobby lobby for alway providing patient, loving, helpful workers! Very clean and organized as well! read more

There aren't very many stores where the employees go out of there way to show you the product you are looking for they simply tell you isle # I have never been in a hobby lobby and I was greeted as I went in and an employee helped me find all that I was looking for with out hesitation and with a great attitude! Her name was Michelle I will definitely be returning read more

5 stars for Marty in the frame shop - a true professional. 4 stars for the checkout line.

I have been to quite a few hobby lobbys in my day and this by far has been the best customer service I have encountered. I come here very very often and each time the management team is excellent. There is one order lady cashier who is rude but the rest of the team make up for it. read more

It is a pleasure to shop in a store where the staff is so familiar with the merchandise. I asked two different people where specific items were and they not only told me but lead me to them. They know the merchandise and are so pleasant. read more

I Just moved to the area from the Coast. This Hobby Lobby is so much better than the one I used to go to. Plus the employee's are very friendly and helpful. I highly recommend this Hobby Lobby. read more

I'm glad to have a store with art supplies in the area. But this store has very unfriendly people working in it. There are maybe 2 people who actually do good customer service and the rest act like they are better then you. I can't believe the management (men walking around wearing neckties) don't even greet customers when they walk by and look you right in the eye. The only reason I go here is that I don't want to drive all the way to Redlands. read more

Great store. 5 stars because they allow animals. My dog loves this place and the staff love him too. Great people.