we were trying to find an impossible to locate stihl lawnmower that is always shown unavailable to…read moreorder online. the yucaipa store miraculously had one in store and the store supervisor ramon was more than helpful helping us locate this mythical lawnmower and even placed it on hold for us to pick up. we made the trek out to yucaipa and wow this ace hardware i believe is THE only hardware store available in town so it has everything- all the hardware, gardening, even lumbar yard and stuff. basically a home depot. definitely the largest full-service ace i have ever been to. super well-staffed and friendly employees who are always ready to help. love this neighborhood ace! be sure to download the ace app and sign up for deals :)

By far the friendliest most helpful hardware store around. Ramon helped us with our paint colors…read moreand ac cleaner we needed. He personally showed us where everything was at all the while joking around with us. I don't think we have ever had as much fun at a hardware store.

We just moved here and found this little gem of a hardware store. The nicest most helpful people we…read morehave ever met! Thank you so much!!

Customer service was not great! It could have been better. I wanna say maybe a manager (female)…read moretried to correct my ask and when i told her it was for a sprinkler she looked lost and walked away. The sales associate that was helping me just couldn't grasp why i would even want a product. Just a tip; try not to make a customer feel like i have no idea what im looking for just bc YOU DONT CARRY THE ITEM! Crazy thing is a very helpful associate from ACE HARDWARE sent me to u guys bc SHE thought u would have more options in sizes. Bonus she new exactly what i was looking for and they did carry.

Pleasantly surprised that they had the screws I needed! My godson has been without a crib. I just…read morefound out and got him a gently used one. But I wasn't told it didn't come with all the screws. Popped into here alone without my husband feeling completely lost. The staff was so incredibly friendly and helped me get everything I needed. It was a tad pricey, but I don't mind. Loved supporting a smaller business.

The Service was Great! The Gentleman (Shane) that helped me fix a patio screen door did an…read moreoutstanding job. I recommend this store for quality work and great customer service. Shane was awesome!!!

The employees are as very helpful in finding whatever I need, whether it is a certain screw, bolt…read morepaint, and even stuff for my smoker.

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state…read more Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy.

I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock…read more When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude.

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

The staff is extremely helpful. They go the extra mile every time. I own a store across the street…read more Every issue from looking for hardware for a display I am creating to the battery of my Subaru Key Fob died, they have helped me. They are my go to source for everything hardware, paint, house maintenance and so much more. They come up with creative ideas to my sometimes challenging issues. They also refer dependable painters and contractors. Thank you for all you do. I appreciate it and you.

I live close to the store so I shop here all the time. Unfortunately, the cashiers that are nice…read morehere. Don't work here anymore. Adrienne is flat out a liar and then rude as well. I went out of my way to buy six because it said by five get one free then I'm like OK. I just paid for all six and she started arguing with me and I'm like it's basic math 6×5 = 32 dollars tax that's what I got charged so I just flat out said she just tells you what she wants so that you'll go away I'm 56 years old so I don't want some 20 something not doing her job and ripping me off even if it's not my money. I'm actually buying for someone else but nowadays everyone's trying to save money and they don't need lousy cashiers who aren't making more by stealing from the rest of us so pay attention to your receipts and don't trust the cashier when she says you get the discount

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

Yes they had no one else had parts from an old shower valve . There's a guy that works there that…read morelooks like Harrison Ford lol

On a wet rainy day We pulled up and parked five feet from the front door…read more Once inside David was quick to offer help and actually knew how to help with my project. I was in and out in about 5 minutes for just 7 dollars. Great prices, first class service, knowledgeable help, and no line to check out. Sun City Hardware is Amazing!!!

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

When you can't find what you want at Home Depot or Lowe's don't give up yet! Stop in at Hank's…read moreHardware. If he doesn't have it, no one does! Our local HW store has it all and then some. Visit their builders center for great ideas on remodeling. A great experience just browsing.

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

I gave them three stars because this place is a hit and miss sometimes sometimes you can go and get…read morevery good service and the staff working are very helpful but other times you go they can be extremely unhelpful or no one really available for questions. They typically have what I need at the store when it's not available at places like Home Depot so they have a pretty decent selection. The value of the items are pretty standard price or it can be expensive because they have items that you really can't find it at the major stores. overall, it's not a horrible place to shop, but it wouldn't be my first pick