IMO, if you want a true hardware store experience with knowledgeable people and a great selection…read moreyou cannot go wrong to come to this Crown Ace. You definitely know you are not in a big box store with their limited number of employees who (again, IMO) have no real experience in the respective departments. It has been my impression the Ace employees truly want to help you find the item you are looking for or help with solving a problem you presented to them. Some items might cost a little more, but I feel getting the expertise is worth it.

I needed a new plug on a fan. Barbara at ACE Hardware in…read moreYucaipa replaced it for only the cost of a new one. Thank yo!! A fix it guy wanted $40 plus the cost of the plug which was going to be twice what ACE prices.

Best service I ever had. Workers always say hi and if you need help they ask. Unlike ace hardware…read morestore on 5th street that never says hi and even say thank you when you purchase something. I am a veteran and I like service that is welcoming. Thank you

Best customer service hands down. Josh helped me unload two yards of gravel, was very kind and…read morepatient by not just dropping the gravel in my driveway. Josh actually shoveled the gravel from the work truck into the wheel barrel. Alex dropped off cinderblock with his personal truck after the store was closed at 7:15 pm. Alex helped move my boat and backed his truck into my backyard and helped hand stack the block. I would never give business to home depot or Lowe's after receiving this kind of service. The selection and value of products this little home town hardware store carries is top notch. The staff are very professional and knowledgeable. Steve please acknowledge Josh and Alex for the great work they do. Awesome employees at this business. Very grateful for all of the extra effort and support in helping me out today. Thank you again!!! Andrew Masters

I come here regularly for dog food, and this location has been consistently solid every time…read more They're always well stocked, which saves me from having to bounce around to different stores, and everything is easy to find. The store itself is clean and organized, which honestly makes a bigger difference than people realize. One thing I didn't expect at first but ended up really liking is their clothing section. The prices are actually very reasonable, and I've picked up a few flannel shirts here that hold up well and look good. It's one of those spots where you go in for one thing and end up finding a couple extras that are actually worth it. The staff has always been friendly and helpful without hovering or pushing anything. Just a well-run store that does what it's supposed to do, and does it right.

Just came in to get somethings for my animals, Ralph came up checked on my husband and I and gave…read moreus great customer service. Ive been to petco and last time it was a nightmare so thank you tractor supply for making me feel comfortable with my pets and being knowledgeable. Thank you again to Ralph who like i said gave us great service informing is on shots i can buy and other vet clinics they hold. The shots also were a good price for what I got.I also got flea and tick prevention and they had a variety of options.

Great business! We rented a U-Haul from them to get our stuff from storage and move into our house…read morein Beaumont. From start to finish everything went smoothly. While my husband and one of the employees were checking the U-Haul to get turned back in, I happened to find a gold spray paint that I couldn't find at Home Depot or Lowe's. It was priced well too so I bought it. The young lady helping me was very nice.

I live near this hardware and if I need anything I think they may have I go there. They are always…read moreso good to help you find whatever you need. Very nice it is really good to have them in our area. I hope more people will experience their hospitality.

Good prices and products Love to shop there great costumer…read moreservice I well camback soon

I have just moved into the neighborhood, I was looking for propane for my grill. I was referred to…read morethis place by an attendant at a local station that ran out of propane. A young man filled the tank, gave a slip, and directed me to go inside to pay. Once I got inside, I asked the young lady that I was humbled by using the honor system. Because I could've simply taken off. The young lady said: well, we trust people, but some people do leave without paying and what can you do. This place must frequented by more customers. They have almost anything big box hardware store has, and very competitive. Give them a chance and give them your business.

Excellent Tracking and Order History…read more Home Depot's tracking system is excellent. I can easily follow my orders, see delivery updates, and go back through my order history whenever I need to find a past purchase. It makes managing multiple home projects so much easier and more organized. Very convenient and user-friendly!

Jennifer at Garden HELP to call someone to assist with my bulk purchased order & gotten Edgar. Then…read morehe asked Stephanie his Supervisor about my BULK purchase at Garden. Stephanie and Edgar was so helpful with all of my purchased. Then went to the register were we got Jennifer. Since she was having a problem and got back up of customers Stephanie Supervisor @ Garden assisted her colleague Jennifer @ the other register to assist the other customers in line, since we created a long line. Then Jennifer needed help with all our transaction, she got the Head Cashier Marie to HELPED her out with my BIG purchased order. then Marie finally finish my transaction had to call there Assistant Manager to Eurydice finalized all transaction. Even though I had met so many employees and A LOT of transaction & step. My family & I APPRECIATE All of the Employees. Cause All of them made sure everything I gotten was put in correctly and CALLED in the RIGHT main Staffs to help & assist to get the job RIGHT!) I had to put in a REVIEW since All the staffs involved was EXCEPTIONAL:) Then last but not forgotten the two guys Carlos & George who help to load ALL our purchased into our truck. WOW! What EXCELLENT Teamwork!) We enjoyed our shopping experience. LOVED these Home Depot location. Just remember they have good items that's discounted if bags of soil or mulch are ripe or damage. Or clearance items like plants that still able to save. Will be BACK for ANY of our Home & Garden improvement ;) Highly Recommend!) Thanx Again Ms.Eurydice Assistant Manager, Maria Head Cashier, Stephanie Supervisor @Gardens, Jennifer @Garden cashier, and Edgar,Carlos, George who assisted & helped load all our Big purchased ordered;)

Shout out to Lenny in the paint department. I came into the store on a Thursday morning just before…read more8 AM cause I was walking through the paint department. Lenny warmly welcomed to me and asked if I needed help finding anything. As a matter of fact, I did. I explained to him that I was looking to paint my wood porch for my cabin and asked him what kind of paint stripper he would recommend based on the description of my porch and dimensions. He knew exactly what item to recommend, which was a gallon of Jasco paint remover. I graciously thanked Lenny for his help and he even removed his glove for a proper handshake. As I was heading to check out, I ran into a friend. As we were getting to the checkout together, the young man and the lady who were assisting with the self check out, both approached my friend for assistance. We both choked at the level of customer service this morning, but also appreciated it. A big shout out to the morning crew at the Redlands Home Depot!

Bad customer service. No help at all. This review is for the…read morerental department. I was in there for a cleaner rental, but this location had none of the attachments for the machines. (why have them on display then?) Sales person was no help. And the lead Gary was even worse. Having a lead position you should go out of your way to help the customer find what they're looking for if your store doesn't have the product. Gary needs to be retrained on his leadership role. Mind you, he was not busy he was just in the back sitting down on his phone. Do better Gary.

Excellent service by Angelo in assisting to look for these tools that son & Hubby needed. And…read moreAlicia Padilla assisted me at the register so friendly with her beautiful smile. Great price & reasonable on our budget. Thanks to both Appreciate your service:)

Was just talking to each other instead of helping people out. When I asked for help instead…read moreactually helping they pointed like I knew where I was going.

I want to elaborate that this review is for the Pro Desk ONLY!…read more My company has been coming to the Redlands Pro Desk at least once a week, for the past few years. Having lost our Pro team in Highland before hand, we started driving out to Redlands from our Mountain community. Within the first week, we met Veronica. She made it worth it. Veronica, you are simply the best in the business! If not for you, my crew and I would never come into this Lowes. Not to rag on the other departments, they could use more dedication, but pro desk is just that good. Veronica just hit 1M in sales and deserves every bit of respect that comes with that achievement. She is passionate, knowledgeable, exceptionally dedicated and will get you what you need. If she doesn't know the answer, yes she does. She finds it, down to the last specific detail. We annoy her to no end with the amount of materials we purchase each week, and she astonishes us with speed and precision. The Material side of our work is extremely important in the satisfaction of our clients. So finding someone who you can trust to get what you need, when you need it, is priceless. We all have clients with high expectations, specific desires and sometimes, impatience. Meeting all of those requirements can be tricky, especially when you are not in full, hands-on control of every aspect , like Material-quality, price, & delivery. Having someone who is knowledgeable in all of these areas, who can give you the satisfaction guarantee, and deliver on it, is a huge deal. This is why I make a big deal about this. If you need materials for a job, go to Veronica. Questions? Veronica. The answer is Veronica!

This 5 star review is for Mynor! We got some glass cut the…read moreday before and after taking it home realized the employee the day before didn't cut it to our measurement provided. We came back the next day to see if they could fix it and were met by a lady that was kinda brass about the whole situation and said she sucked at cutting glass and wouldn't do it for us and we would have to buy a whole new piece of glass. She then reluctantly said she could see if she could find someone else to help and Mynor appeared!!! He was soooo patient and did his best for us and ended up making it work!! He definitely has pride in his work and was a high quality employee! I hope management can see this and give him a thumbs up and appreciate him as a Lowe's employee :)