Ace was having a knives sharpening event and we decided to try this service for the first time. We decided to also bring in our sliding screen door as the screen was damaged (puppy head on crash). The knives were done so well and are super sharp. And the screen is fixed and looks so nice! And an amazing turnaround for both, within 24 hrs! James was so knowledgeable and professional. If I ever need these services again, I have my place! Thanks James! read more

I can't not say enough kind things about this business! So much better than the big box stores... everyone on the floor knows their merchandise, always helpful with the extra step, maybe a few pennies more, but I have never ever had to return a thing there, because they know their merchandise! Bought patio furniture there today... Renée L. Helped me the best ever! Patio furniture actually less than anywhere else! read more

Great store, but when in need dont expect any basic humanity from their employees. My roomate dropped me off to shop and stupid me forgot my phone. No one would call me a taxi (do they even exist), or offer to help. Is that how everyone in PS feels?. Luckily its only a 15 minute walk to my house, but in 100 degree heat, it could kill. read more

Ace Hardware in Palm Springs is like no other Ace Hardware you've been to in ANY other state. Here, in Palm Springs everything seems brighter, more colorful & happier.... It's a joy to walk around this store and see the enticing wares that are on display for all to see & buy. read more

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This is my go to spot for any home fixes required in my apartment. No skill necessary as the staff here is extremely helpful with finding exactly what you need. I usually just take a photo of whatever I am going to replace or bring it with me and an associate is always available to point me in the right direction. This little hardware shop has everything from patio table wear to novelty plungers. Sometimes you can find a coupon in the mail for a discount, but everything is reasonably priced without having to wander a giant store to find what you need. Don't feel overwhelmed by your next Home project just stop by here and the friendly associates will get you on your way! read more

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I found a hedge trimmer on this store's website listed for $339.99 and it said it was in stock. When I went into the store, the price on the item was $409.99. A really nice sales associate checked with the manager and told us it was on promotion, so he had us bring the item up front to purchase it. When we got to the register, it would not ring up at the promotional price. The manager then came over and immediately started insisting the price was wrong and aggressively trying to prove it to us. After going back and forth, he finally said their system was wrong and claimed this was a model they never carry. The whole interaction was unnecessarily rude and dismissive. He refused to honor the price that was listed online, even though the store staff told us it was on promotion. We can literally still buy it online for the price that brought us into the store in the first place. Way to lose a customer for no reason. If your prices are wrong online, as your own staff said, and your team does not know what is on promotion, that is a management issue, not a customer issue. The sales associate was helpful, but the manager's attitude completely ruined the experience. Rude. read more

Ace Hardware - Hardware Stores Near Me - Palm Springs, California

A few months ago, I went there to get a tool I needed for work. Normally, I get excellent service when I enter the store during normal hours of the day , three or four people will try to help me which is fantastic. However, this particular time it was 5:30 on a Tuesday night. There were about four employees in there and they were moving stuff inside the store from out in front and , I never got any type of acknowledgment. No one ever tried to help me, in fact when I did ask someone they acted as if I was bothering them . I was able to get the tool I needed for work, but I left with a very unpleasant feeling and to this day I don't go to that location because of how I was treated. read more

James Ring is a Repair Wizard! James has helped us quickly, professionally and perfectly in past years. Today, James obliterated our major concern over our damaged Rollator and solved our problem over and above the job. He not only fixed our critical issue but reinforced similar potential problems. Ace Hardware is always a first choice hardware store and James is a Crown Jewel. read more

I went to Ace Hardware in Palm Springs this morning to get stain to match my cabinets. The employee who works in the paint department was restocking the shelves. When I asked him if he could help me select a stain, he gave me the impression I was interrupting what he was doing and didn't want to be bothered. He showed me where the stain was and the color charts. I brought my sample wood to see if I could match the color. He said they don't open cans to sample the stains and I would have to bring in a drawer or door cabinet and try to match it by the color charts. I've been to PS Ace before and employees have been helpful with sample for both paint and stain. I went to Home Depot in PS and the lady went above and beyond to help me. We tried 5 different stains and matched the stain I needed. I will no longer shop at ACE In PS....Poor customer service. read more

James and Greg where fantastic. They were able to make a key for my collector car that the Dealership could not. Incredible, awesome, professional and fun. I love this place and have relied on the shop for many, many years. I can't say enough how awesome this store is. A+ - 10 stars Thank you guys! read more

Great service from James Ring. Very thoughtful and helpful. Love this store. Love all the service people, always a wonderful experience. I need to win the lotto so I can buy more there read more

This Ace Hardware has the most amazing patio section. They carry all sorts of loungers furniture, umbrellas in the big range of budgets. We bought eight loungers and four umbrellas in the past which have held up well. Most recently we bought two cantilever umbrella bases from them. Scott and Rene were extremely professional and helpful in getting these installed. Unfortunately, the base didn't quite match, but Scott came up with a solution and were there every step of the way to help us figure it out. They also recommended a great delivery person and we got these installed the next day. For great prices, incredible selection and friendly service, shop at Ace Hardware in Palm Springs! read more

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Kudos to James Ring who did a GREAT JOB for me today. A suspended ceiling tile fell out - all by itself. Don't know how. Anyway, I went to ACE hardware in Palm Springs (on Palm Canyon) and James not only found the piece i needed, he cut an angle that was required to make the piece fit. THANKS JAMES ! I REALLY APPRECIATE ALL YOU DID FOR ME TODAY !! Tom read more

I normally shop the Ace in my town, but since i was in Palm Springs one day, i decided to drop in. I found the same great service i was used to. Very friendly staff greeted me. And the staff are all very well trained. They knew exactly where to find the obscure items i was seeking out. And they clearly explained how i could fix the crack in my cement. So nice to find people who truly care, and who actually know what they are talking about. Great store. read more

Superior service, great selection --- an amazing store with amazing staff. Please spend your dollars at this deserving and wonderful local business, rather the the horrible big box stores! We need businesses like this one to save our sanity!!! read more

This Ace is probably the nicest Ace I've been to. It has everything. They sell really neat items including candles, coffee mugs, Yeti's, and all sorts of Palm Springs souvenirs. I did buy a plastic chair, a candle, garlic and hot pickles, lightbulbs, and a garden dirt and weed claw. Staff is really nice. I enjoyed talking to the men in the store. I prefer Ace to Home Depot or Lowe's. Great value. Great experience. read more

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John Ring, who I met in the key-making area or the store, is awesome! He has helped me three times in the last few days with home projects I've been working on. Outstanding customer service and a really nice guy! read more

Great store ...it's the classiest hardware store I've ever visited! They fit right in to this mid-century desert town with all the trimmings! Largest selection of patio /outdoor living items! read more

Ace Hardware - BBQ grills - Hardware Stores Near Me - Palm Springs, California

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Kudos to James and Jeffrey in the Screen Department for their great consultation, execution, and problem solving!!! We were this old and finding out how a screen doors really works! We appreciated their time and commitment with excellent service and results! If you have an MCM home, you should consult them for your design considerations and options to complement your home. All the best, Milo and Steve read more

I have only been here 5 or 6 times but these people are the most helpful of any commercial establishment I've ever been to. I had to return an umbrella frame because I bought the wrong one. They helped with the exchange even through a computer system issue. I can't recommend PS Ace enough and I now prefer going here rather than the big box hardware stores even if prices may be a bit higher. Keep it up y'all. read more

We didn't need anything but our friends said we had to see and experience their hardware store! And so we did and we're totally blown away! Dogs are welcome and we had them both with us, they benefited from pet lover staffing with pockets full of really top shelf treats. This hardware has the largest selection of our door patio, pool and dining furniture I have seen in one place. And, it is all delightfully Palm Springs. We ended up with an armful of goodies and my wife ordered 8 place mats that she "needed ". I am the proud owner of two PS T-shirt's; one orange and one turquoise. Yes, they do have plumbing, electrical and other real hardware stuff! Don't miss this experience! read more

Ace Hardware - Leah with a treasure! - Hardware Stores Near Me - Palm Springs, California

Worked with Mr Ring on a gate remote--he was pretty great! He disassembled the small device, checked the batteries, fixed the operating button and sent us on our way. This is not something they normally do but want to thank this guy publicly as well as echo Kimberly K's comments: the Palm Springs Ace "is like no other Ace Hardware you've been to..." read more

This place is AWESOME!! Perfect neighborhood hardware store that has just enough for what you need:)

Just popped into Ace Hardware the other day to find John L and thank him for solving a seemingly impossible frustrating issue involving a leaky decorative soap pump that I use for my liquid dishwashing soap. I thought it was a faulty pump causing soap to ooze out & went to buy a replacement pump, but after a brief discussion with John L, he suggested a washer. Brilliant! Simply brilliant! I couldn't say exactly how much time he'll save me the rest of my life now that I no longer have to clean up the constant oozing dish soap from the soap dispenser! He's my hero! Ace has the best helpers! Go find John L & see if he can save you Precious Moments in your life with a simple fix it solution! Thnx John! read more

They are a full service hardware store with excellent service and a great selection of garden and household needs.

This place is like a blast from the past when the store actually cared about customers. Their staff and on-point, they know what they are talking about and they are so helpful. It's a tiny bit more than big box stores but worth every penny. Ace Palm Springs is and has been for a long time, the best place to shop to home supplies, hardware, furniture and chotskies!! read more

The employees at Ace are always so helpful. Shout out to Jim Ring in the key department. He went beyond the call of duty to repair my friend's car key . read more

I just love our little Palm Springs Ace Hardware store! Always a warm greeting and helpful employees ready to go the extra mile... which brings me to my recent visit. I needed a somewhat complicated "trim" of a six foot piece of plexiglass. After calling all of the bigger hardware stores and was told an emphatic no! I called Ace and got referred to James in key cutting. James was so nice and professional, encouraging me to bring him my project and he would figure it out!... and he did just that, as promised. He was confident and generous with his time. And he only charged me $3.00 for the cut! Thank you James read more

Everyone was so helpful at this Ace Hardware store especially Chuck. We had a list of items we needed and he helped us get the correct tools for our task. He gave us helpful tips on how to make the work easier and better. This store has so many cool things for home. We left with a few impulse purchases and we love them. Will definitely return to this store! read more

Ace Hardware in Palm Springs....what can I say? The plentiful staff are the most helpful I've seen anywhere. They genuinely seem to enjoy helping me find what I'm looking for and making sure it's exactly what I need. I purchased some patio furniture there and it's the nicest in my entire complex. It wasn't expensive. I actually look forward to going there because of the no hassle no pressure friendly service. Items I've ordered for pickup are always ready for pickup on time and it's easy to run in and run out without delay. Six stars. read more

Customer service representative John L warmly greeted me upon arrival. He took 20 minutes to help find me the right replacement part for a piece of equipment that I use daily...all with a smile! read more

This store is not only hardware but a great selection of cool and fun stuff! (Lots of decor & furniture for a desert patio)Staff is always helpful, conveniently located in the Smoke Tree shopping center. Warning: if you browse here, you will find something you didn't even know you needed! read more

Not only does this place offer great customerservice but the screen shop does an amazing job rescreening your window screens. Also a shout out for the knife sharpening. My knives haven't been this sharp in years. Reasonable prices and again outstanding customer service. Thank you!!!​ read more

I am a DIY dunce - but the team at this Ace Hardware makes me feel better about it. Very, very helpful staff and very patient with those that are not mechanically inclined:) Probably the best hardware store experience I'll ever have. May not be as cheap as the big box options, but that's OK - their service is way, way better. read more

Stewart is the man in the paint department! He matched a color after we were wrong about the first color. He is our Prince of Paint! We cheer him on for his amazing customer service and awesome blue eyes!!!! read more

James was working in the key area. He was knowlegeable, freindly and quick. I've been in to Ace many times and I always come away thing the same thing -- the people here are great. I won't name or rag on the hardware stores I go to near my home, but this place is much better. read more

Maybe the best hardware store anywhere...very helpful hardware men and lots of retro PS oriented items. As one might expect, great outdoor furnishing department with excellent staff. read more

How is it possible that this store carries everything I need for my vintage mid century home? Staff is super helpful and knowledgeable. This is one of my favorite stores in Palm Springs. read more

We needed to replace a window screen, and James Ring was the best. He went the extra mile to make sure we got our measurements right and was even available to coach us over the phone, ensuring we ended up with a replacement screen that fit properly. The level of service provided adds to the feeling of community that can be found in Palm Springs, and is never something I have experienced in a big box hardware chain. Thank you, James. read more

I visited the store for the first time today. I was very disappointed in the help I received. I was looking for a tiny metric screw, the sales guy opened the drawer and said here they are. I said oh, I don't have my glasses. He looked at me said here they are. No offer to help. I've been to an Ace in Dallas where I live part time, looking for a bolt that HD didn't have. The service was amazing. I was greeted as I walked in by many of the staff. This didn't happen at your store and this sales guy had no interest in helping me find the right screw. This is what I always expect at HD. Hardware stores are slowly disappearing due to the big stores competition. I will get the screw at my Ace in Dallas. The store looked great and it looked like a great selection of everything. I won't be back. read more