I've always had great service, both in store and at home, from this firm. The staff is friendly…read more Couldn't ask for more. As of Oct. 2, 2026 they have new hours: Mon. - Fri. 8:30 - 4, closed on the week ends.

GH Pools was recommended to me by a friend. I had high hopes here, but severely disappointed. I…read morehave attempted four times to get an estimate for my pool to be renovated. I went into the store to get information and set an appointment for an estimate. I had to leave my contact info and told someone would reach out. I did get one voicemail when I was working. During my break I called back, and also got voicemail. I left a voicemail with my info, my interest as well as my preferred appointment times, but stated I could be flexible since I work from home. No response. A week later I left a second voicemail and sent an email with the same info as my voicemail. It's been a month - no response.

I had purchased a gas log set for use in my fireplace which had a gas line which hadn't been used…read morein at least 12 years. I contacted All Valley. Leland, who was very courteous and professional, explained pricing and I set an appointment. Tristan came out to install the logs and gas line. I have to give kudos as the old gas connector was melded to the pipe from the heat of previous use. Took ALOT of work to cut off. As the job included gas there is always that trepidation about leaks, etc. I felt 100% confident that Tristan knew gas log sets and their installation, and he took the time to explain things to me. Most importantly, I had confidence that the set-up would be safe.

Sorry Leland I should have done this long ago. Folks, I was on a quest for a great grill plus…read moremore. I emailed All Valley through their website. I drove Leland up the wall w ideas and questions. He patiently walked me through and helped me make a great decision - Fire Magic. His prices are as competitive as you get. I researched. Plus instead of the $1200 FM cabinet, Leland said take this one for $500. You will never notice the difference. True! A year later am still loving it and the grill! We had a time estimate after FM had confirmed delivery. So I had hired a contractor to build the island. All of a sudden he wanted the unit in three days to make his final measurements! The builder was grumpy. I called the shop, it was close but another day or so. Well Leland had Erik drive for 4 hours return to get it so that my contractor would not walk! All got installed. The hood was a bit out of line. FM wanted us to pull all out and ship back? I knew it was minor so called the shop - Erik came over and adjusted it in 15 min. A year later it is perfect. Take my word, these people are as good and honest as it gets!

The great wholesale house I've been going to them for 50 years, you have to be a licensed pool…read moreservice or repair business to purchase there.

Well this place is pretty awful I came in to get a coupler for my pool I don't have a pool guy I do…read moremy pool my self I walk in nobody identifies themselves as workers they just stared at me like I had just finished defecting in the middle of the store and was demanding toilet paper so yeah I basically state why I'm there at the group of men that are standing around and( maybe I interrupted some very important conversation or something ) I tell them I need a coupler for my filter all of them start talking one seemed like one asked a fallow up about the part I needed but they but then the others started going on about being a wholesale place I just need a coupler in on a scooter it's hot it will be a major pain to go to Leslie's and expensive and I don't want to wait for Amazon and risk ordering the wrong part but that's what I will have to do these guys would not sell me one coupler they were going on about how they were protecting the industry and so they could not sell me a coupler, if they didn't have it fine but that wasn't the issue it's that they want to protect the pool guy industry never mind just being cool to a local home owner who needs a simple part because I will somehow single handendely bring down the Pool guy industry because you know I'm the inventor of automated pool robots and also most people know me as Mr Jeff bazos. I'm sure they are doing a great job protecting the industry that has many many years ahead of it and is not at all at risk of being swallowed up by ai and internet sales good job guys keep up the great work.

Just purchased a home and was getting a snow job from all the pool service guys, The owner at the…read morepool store was very helpful, She educated me on how to maintain my waterfall. I walked away having knowledge of how to maintain my waterfall and how to take corrective action when warranted. Saved several hundred dollars in waterfall maintenance. Jack H La Quinta

I needed some pool equipment for my pool and my pool man suggested i try this place for what i…read moreneeded. I was amazed at the enormous inventory they have at thos place. They had everythimg i needed for my pool, and what friendly service. The staff membet knew exactly what i needed to fix my pool..He was very knowledgeable about pool things. I highly recommend this place.

Recently stopped in Leslie's pool supply to discuss water problems with my spa. I immediately knew…read moreI was in the right spot and was helped by 'B' who answered all my questions and steered me to the right products which they had an endless selection of. If you have questions about about your pool or spa, this is definitely the place to go with everything you need to keep them going in top order. Highly recommended business!

Walked in at the guy at the counter barely looked up from his phone to acknowledge us. I…read morespecifically asked if he knew about a certain brand of pool equipment and he said yes. When I asked my question, his response was oh, I dont know enough about that. OK - gets better. Was looking at a specific product and pricing. There was one price on the stand and wanted to confirm. The price was almost 2 1/2 times the advertised price. When questioned, he said " i guess they change prices all the time" No explanation or questions. Will not stop by this one again.

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!

Got recommended this company from a friend. I needed a small pool gate for my backyard. Craig was…read morevery knowledgeable and easy to work with. Most of all he was very patient while we figured out the design. The gate he setup was simple and easy to operate. Price was fair and the work was done in 2 hours. Very easy to work with this company. I definitely recommend this company if you need a pool gate. I am very happy with how it all turned out and would use them again.

All Safe Pool Fence is truly a life saver--we needed to move into our new house in Palm Desert…read moreright before Coachella, which is the busiest time of year for everyone--but when I explained our situation, Craig and Geo came out and put up a temporary fence that same day. The permanent fence went in a few days later and gives us so much peace of mind, while also looking fantastic. We are so thankful. Craig is really great to work with. 10/10 highly recommend!

When Cindy Clark was running the company, I never had any issues. If a problem came up, she handled…read moreit immediately. If she said she would call you back, she did. Since then, I've called multiple times and spoken with two different people--who honestly sounded like the same person. One told me his name was Jose, and I'm still waiting for a callback. I cancelled my service, but my bank's automatic payments continued for what appears to have been several billing cycles. This seems pretty straightforward: I have documentation showing the payments were made after cancellation, and a refund should be issued. To make matters worse, I recently received a text message claiming that I owe them $20.00. It's mind-blowing how difficult they are making what should be a very simple issue to resolve. Customer service used to be the reason I stayed with this company. Unfortunately, my recent experience has been the exact opposite.

I used this company for years and since some changes a few months ago, the service has gone…read moredownhill...like today, I got a notice that they cleaned the pool with partial photos...it was the same photos from before and guess what...I was home today when they said that they came....said they did, but no one showed...actually show up and do the pool cleaning

GREAT COMMUNICATION! We did not know where to start and…read morecannot believe where we finished. Thank you, Carl for taking great care of us.

From the owner: We are a DIY so you can save money on the backside. read more

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

Truthfully, I felt the need to come on here because I've definitely been working with Rolando now…read morefor quite a while, and I can't even begin to describe how he is such an incredible human being to work with. Owning a vacation rental property, I truly have nightmares about my pool heating or pool system going down because it has happened many times. Previously, fixes were not only expensive, but took a long time (parts took days/weeks) which really impacted my guests and therefore me. My pool heater just went down, and within a couple hours, Rolando had diagnosed the problem, quoted me, purchased the part, and fixed the problem. And his quote was beyond reasonable. He is the most efficient person out there, and he even responded to all of my texts and updated me throughout. He just recently built my friend's pool, and he works so quickly and efficiently with high-quality work, that this is a no-brainer. Don't even consider anyone else because it won't be worth your time. Rolando is a truly honest, hard-working, and trustworthy business man, and I'm so thankful to have him on my team.