This store has everything. From the street it looks like a tiny store but it goes back a long way and every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice. read more

They were very knowledgeable but demeaning about it. They made us feel less than and that is not okay. You are supposed to help people not discourage them from trying projects on their own. read more

The staff is extremely helpful. They go the extra mile every time. I own a store across the street. Every issue from looking for hardware for a display I am creating to the battery of my Subaru Key Fob died, they have helped me. They are my go to source for everything hardware, paint, house maintenance and so much more. They come up with creative ideas to my sometimes challenging issues. They also refer dependable painters and contractors. Thank you for all you do. I appreciate it and you. read more

too bad they sell pieces of shit. I bought a kiddy pool, paid $25, carried it home, filled it with water and watched the water drain out of it. They told me they didn't do that on purpose. please shop at Forest Lumber read more

Very helpful, friendly service -- they found exactly what I needed. This store is huge inside and has anything you could imagine in the way of hardware and a paint dept as well. read more

Bought my camouflage flat spray paint here to execute on my art project. Everyone is super helpful and sweet. I needed a box to package a gift and they were sweet enough to provide me with one. I've bought paint, Velcro, locks, blinds, drill bits and more here. You will not be disappointed. read more

Village Hardware - Propane tank art - Hardware Stores Near Me - Idyllwild, California

Sadly, the only negative experience we've ever had in this town. The key fob battery to our car died, preventing us from being able to start it. It was a few minutes past closing time, but the open sign was lit up on the door. We called in and they even answered the phone. I explained to them that we had two toddlers and were stranded without a battery replacement for the key fob. We asked the woman if she would kindly let us in to buy what was a $5 item. Offered to just leave cash and be gone. She was incredibly rude and shut us down because the registers were closed. What a terrible feeling to be a parent stranded in a town you don't live in, where the simplest request could've made a huge difference. Fortunately, the other retailers in town were very willing to help. Whoever the woman was at that store, I hope she never find herself in a similar predicament and has met with the same attitude. read more

Always friendly and very helpful staff! And they almost always seem to have what I need!

Larry and his staff are excellent, a little higher than down the hill but then it costs more to get stuff delivered up here and I prefer to buy local. What does it cost you to drive down and back up? Buy local read more

Taking advantage of tourists with their prices. Some items were nearly double the cost of other hardware stores. Overall a great selection but way overpriced. read more

This store surprisingly has everything I've needed for not being such a big place. The staff is very friendly and very helpful. One of my favorite stores in Idyllwild read more

The staff are always super helpful. They have an excellent selection for a small-town hardware store.

My sister and I went up to Idyllwild for a snow day, they just had a big snowfall so we purchased chains form Amazon ($36 GREAT reviews) in case we needed them up there. They ended up sending me the wrong size so we had to purchase some at the Village Hardware store (rather be safe than sorry & STUCK like we've been before). The men here are SO rude, especially the older bald headed one. I walked in and told them I needed chains -- "what size?". I'm like uhhh 17inch wheels? -- "No we need all the numbers." (Mind you we're from the OC, we haven't grown up in snow so we weren't exactly sure what we were looking for.) I took a picture of the inside of my door like I do when I'm purchasing rims, and go back inside to show them. -- "You got the picture?" I'm all cheery.. "Yep sure do!" the older bald guy who was the rudest of them all was like "No no no no no, we need all THREE numbers". He's not even explaining where to find them. I mean honestly, picture your two young daughters trying to figure this out, he wasn't even trying to assist us at all. Finally, an older lady that worked there was sweet enough to show us on her phone exactly what we needed a picture of. (That's the only reason they even get a star, is because of her). We get the right pic and when I show him he tells me the only chains that are gonna work are $150(!). I asked if he had any other ones and he gave me some bullshit excuse about not putting bulky ones on my car. He saw an opportunity to ake advantage of two Orange County girls and took it. He wouldn't even show me what they had available on his screen. I'm honestly being SO polite even at this point, so I venture to ask "Do you think we really need them today?", I kid you not he says -- "I don't know. I can't answer that for you. I can't be responsible for whether or not you need chains, that's something you have to decide for yourself". I didn't ask him to decide for me, I just wanted an honest FRIENDLY opinion. I bought the chains because the last thing we needed was to be stranded somewhere on ice. We continue our day to the Nature Valley Center to sled, and the nicest Park Ranger tells me, "You'll need to take those off when you leave the park today. You didn't even need those chains, the roads are beautiful." (Oh, I can't for get this pretty little part: there are absolutely no refunds on the chains.) I have a huge following on social media and a lot of friends that are planning to take the trip up to Idyllwild to enjoy it. I made sure to tell them all to avoid this store at all costs. They're a rip off and they take advantage of nice people who aren't from the area. I don't care what you need, you can find it at another store in the same area. Hell, I'd go all the way back home before I purchased something here again. (I read Tara B.'s review, and she's abosolutely right about the way they treat women, and she's been going there for about 10 years now!) read more

This review is for the guys in the back who load you up....you guys are the best....always helpful...always upbeat and friendly...rain or shine those 2 guys are what make businesses successful....if i was able to, i would give you both bonuses just for being so helpful...and working your tails off. read more

A little bit of 'tude with your purchase here, but good selection, and prices are pretty much inline with a "mountain town store". Service is good, but sometimes I'm afraid to "ask...".someone might be having a "bad day". read more

Great staff and selection of items. They want to help you find what you are looking for!! Great small town hardware store.

They go out of their way to be unhelpful. Avoid at all costs. Forest Lumber is THE ONLY hardware store you need to frequent on the hill

This place has a great stock of parts a home owner may need for most home projects. That's the reason I give it one star, otherwise, I'd not even give even one star to this place due to the negative attitude of the old man behind the counter, who by the way he acts, i assume is the owner. The last time I visited this place, and sweared never put a step again at his door again. I went to look for a piece of lumber. I only needed 2 feet of wood that they did not have available. Looking in their trash, I found one small piece exactly with dimensions I needed and I asked how much it would cost me; the attendant said if it was for him he would give it to me for free, but he said he'd not like to be fired, so he charged me 80 cent for the piece. When I went to pay I gave $1.00 to the owner and walked away and said thank you. The guy immediately yeld at my and said " are you going to eat this! You owned me 2 cents! Are you going to eat this!? If you are going to eat it I'll not charge you 2 cents you own me" . My response was "you don't need to act as an xhole, all you have to say is that I'm missing two cents, and no, I'm not a beaver to eat this piece of wood so here one dollar that will cover the 2 cents that I'm missing and you can keep the change. I hope you become rich fast" and I stepped out. Several people have ran into issues with this man here in Idyllwild. Many categorize him as racist, others as a-hole. If you visit this place I hope you have a Betty experience than me and many others. I go to True Value which is around the corner and when they don't have what need I go to True Value in Anza Village. read more

Great customer service, lots of items available. Bought a hose for the RV and some screws. Liked the store overall, like be the hometown feel. read more

What a great place! They have in stock hard to find items that I was having problems getting at other stores. Their #1 lumber would have had to be special ordered in some of my local stores or in case of Home Depot or Lowes, they didn't even know about it. Our favorite primer could not be found in 4 of my local suppliers, so we made a trip up the mountain to get it. Staff was friendly & helpful as well as knowledgable! read more

The only place to go in town for great service and a common, yet terrific product line. Just don't ask for a car battery jumper box, these guys haven't left the mountain for a bit, or used the internet ;) Thanks for the great help as always boys, the one shop other than the liquor store that reminds me I'm at home with good people. The Idyllwild Crip read more

This place is great for all your hardware needs. Friendly staff who are willing to help with your projects or for us it was picking out snow sleds. read more

I have been using the place for about ten years because they are small and have a decent selection of stuff. The guys upfront have a tendency to ignore women unless you practically jump up and down and wave at them, and they are often semi-rude. But now with covid 19 they have decided not to wear masks, so I will no longer patronize the business at all. I'd rather use the other store or drive to Hemet. read more

Friendly service, they go out of their way to make you happy! Good selection, ask for Max, he's the nicest guy and is very helpful. Please tell him you are paying it forwarrd by how nice he treated the stranded tourists read more

This place had exactly what we needed and the staff was very polite and friendly. It reminded me of an ace hardware. We just got down the mountain from camping at Boulder Basin and it started to drizzle so we needed to pick up truck tie downs and tarps. They had a decent selection that was able to get the job done. Not sure how often I will need to hit the hardware store while visiting but if I need to again I will not hesitate to go back and give them my business. read more

Village Hardware - Front of the Store - Hardware Stores Near Me - Idyllwild, California

After 10+ years on the hill, I have yet to receive bad service from them. Always smiling, helpful & only once have they not had exactly what I needed ( & I've had a some unique needs ). As a disabled person, they are helpful to get my caregiver in & out quickly - I just call ahead. One of the little treasures in our small town. read more

Great customer service. One time I went there because my chain came off the chainsaw and they put it back on for me! Now thats customer service! They always have what I need. Very helpful in finding the right fix for my repair. I highly recommend their products and services. read more

Always helpful and provided me with advice that saved me the cost of a plumber. Thank you!!

The best ! They go out of their way to help us DIYers. Half of my old house is from this store. Being the only source of hardware in Idyllwild, they could charge higher prices, but they don't. I'm a dedicated fixer upper persion and I couldn't be happier with Village Hardware. charlie read more

My wife and I talked to two different guys working here and both were frickin' rude and incredibly condescending. It's a small retribution, but I am happy to award this place 1 lonely star. read more

There are only 2 hardware stores in Idyllwild. When I went to Forest Lumber (Ace) about a month ago- they were not following health guidelines (wearing masks). Now they are! When I went to Village Hardware a few days ago- the (male clerk) was not wearing a mask (other employees were). What is it with this town and employees not wearing masks and potentially spreading Corona virus? I congratulate Forest Lumber for changing-- now, I wish Village Hardware would get on board 100%. Should I contact Riverside County Environmental Health and request spot check. read more

Don't trust the tire chains here. Spent over $80 on a set of chains and they broke the same day. Came back to the store and reported the issue to the staff. They basically told me "tough luck". It was pretty concerning how they handle this. Considering the risk of chains breaking while driving on the slippery snowy roads, a more responsible manager would have at least assured that they would look into this and report the issue to the manufacturer. read more

Called here in our way up the mountain looking for snow sleds. They had them so we stopped by, paid a reasonable price for 2 nice sleds, and got a great tip on where to go take our little boy sledding. Friendly service and parking right out front. The store was mych larger than it looks from the outside and they seem to carry a bunch of stuff. Would recommend. read more

Very friendly, warm, helpful and make your shopping a pleasure. Especially when you aren't sure what you need

Helpful staff. Well stocked, especially for an independent hardware store. They are not located where Yelp or Google says they are. They are in the center of town (Idyllwild) across from the Chevron gas station. read more

We are new to the area and happened upon this place. During our first visit, the tough-acting old man behind the counter was rude to a customer and did not go out of his way to help me, just pointed his finger. I gave them a second chance, went in wearing my mask, as I did the first time, the old man behind the counter was not wearing a mask and he was talking really loud with another person about how Covid was a hoax and Trump better win again. A few customers walked out after hearing this conversation and seeing that he was not wearing a mask. My father in law went in today to return something the old man had not repaired correctly. When he arrived home, he was so upset. The old man would not take responsibility for his error and gave my father in law a bad time for returning it. After some time, the old man begrudgingly fixed it while muttering foul language. We will NEVER step foot inside this business again. read more

This is my "go to" place for all home repairs and projects. Locally owned, and the staff knows their stuff. I have been coming here for over 20 years. They are willing to walk me through a project, order items, etc. read more

Larry and the guys are awesome. I moved to Idyllwild from San Diego and these guys treated me like I've lived here all my life from day one. I shop no where else on the hill. read more

Highly recommended. Very helpful and friendly. I've been going there for several years and will continue to go back.