I was greeted as soon as I walked in the door, always a positive. I actually needed help look for some paint thinner and brushes. Two staff members were near by working/talking they both didn't hesitate to help me and give me some advice! Very friendly service, pleasant trip. Thanks. read more

Pleasantly surprised that they had the screws I needed! My godson has been without a crib. I just found out and got him a gently used one. But I wasn't told it didn't come with all the screws. Popped into here alone without my husband feeling completely lost. The staff was so incredibly friendly and helped me get everything I needed. It was a tad pricey, but I don't mind. Loved supporting a smaller business. read more

The Service was Great! The Gentleman (Shane) that helped me fix a patio screen door did an outstanding job. I recommend this store for quality work and great customer service. Shane was awesome!!! read more

What an awesome store! I came in looking around while waiting for my husband to come out of the Post Office. I was greeted immediately and found a nice warm spot by a heater. I noticed dog bedding package for $17.99 that is like hay or shavings. There is the cutest little kids pedaling police car for approx $179.00. This place has many of the same items Home Depot does but in a hometown feel and without all of the people. I found some really inexpensive ($49.00) mailboxes which I have been looking online for that are really nice. There is an area for $1.00 items. Chains, D-links, ropes all cut to size but not returnable once they are cut. They have all necessary signage for a business, all except what I was looking for which was the "No Soliciting" sign. I enjoyed my visit here and will be returning again. read more

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I have been here twice lately. The first time, I asked an employee for help and he showed me some products that were not what I needed and walked away. I asked a 2nd employee but all he did was refer me to a 3rd employee. The 3rd employee referred me to a 4th employee, who I couldn't find. I found NO ONE to help me, although there were about 8 employees in that tiny store. I helped myself. Both times, the skinny, elderly woman at the cash register was cold and indifferent. You would think by her age, she would have known to be friendly to customers. At one point, I asked her to look up something on the computer as one of the employees TOLD me she COULD do and she refused, saying she didn't know how. Thanks, but no thanks. I would rather shop at a store with friendly, helpful employees. read more

Everytime I come to this true value hardware it's always pleasant and friendly and a warm welcome ,so today 12/12/2023 made a trip here to get a battery for my car key and I couldn't figure out to get in it to replace the battery so like a gentleman Mr Mike Adley Googled and got the key opened to put the battery in and Ms Priscilla was assisting him in helping too ,they go the xtra mile,thank you. read more

This is my go to store when looking for an item. After the grocery stores stopped stocking odd ball items, I can always find it here. Once they didn't have the exact type of thing I wanted and the employee told me what store had it. For their little store it is surprising the variety of stuff they carry, even things that are from the bygone days. They've always been helpful and friendly. read more

Great store they give great service they support our vets and there family owned love that they have odd things there I find awesome stuff

Love the owner and am usually highly satisfied with help from all other employees during visits. They have a lot more than many might suspect. I come here first before any other chain hardware retailer. Shop local! read more

Staff and customers without masks. Will NOT shop there again. Commented about it. They said it was their choice. I said thank you for considering ME. And reminded them people are literally dying. read more

Running all over the hemet area looking for a specific part. I called and a lady answered the phone. She told me yes we have that but you better hurry because they are selling fast. I asked if she could hold one for me as I would be there within 10 minutes. She gladly said yes. After walking in the store and asking for the part they put on hold for me, she had told me that they no longer had the item and they had been out of stock for days! Complete waste of time and horrible customer service. read more

Came in to shop, they were rude and inconsiderate of me, a paying customer. Will not be going back.

Good hardware,but I agree with some reviews. I came in asked for help, immediately the guy asked me if I knew the difference between a Mexican and a pole and began laughing. Being of Latin descent, didn't find it funny but I was taught to respect elders. I will take my money were it feels welcome read more

Hemet True Value Hardware - Friend - Hardware Stores Near Me - Hemet, California

I just love true value because they are individually owned and you get that local family-owned where everybody knows your name kind of service true values are awesome you need something funky and weird they have it there not a big box store at all read more

True Value has the best customer service. If they do not have what you are looking for, they will look to see if they can order it for you.

Great little hardware store every time I walk in there it's noting but great customer service.

Yeah, they got the stuff no doubt! -No it's not my imagination, a couple of the workers aren't good at hiding their preference of not helping or being of assistannce to certain ethnicities. I've observed this behavior on a few occasions and today was my last visit to this store to purchase my usual from them.... Don't get me wrong they will take your money, but it's written all over their faces they don't have to say a word. read more

Me and my husband have been coming here for a very long time and one thing I have to say is if you have issues with someone outside of your work it's very unprofessional for the worker to bring it to his job I will take my business to Home Depot now read more

I love this True Value Hardware. They almost always have what I'm looking for and the workers are very helpful and one is always available.

Had a problem with something I purchased there, but when I brought my concerns to Quinn the manager he addressed the issue quickly and professionally. Took my refund as store credit instead of the cash he offered because I know I will be back to this place. read more

Rick is the nicest guy in the world! We rented a bouncer, chairs and a few tables and he came out to deliver with the biggest smile and a genuine interest in our day. He spent some time talking to our kids and even entertained us by playing our piano! I'll be renting from him again for sure. A class act, KUDOS! read more