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    Gus & Ruby Letterpress

    5.0 (4 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Gus & Ruby Letterpress

    Wedding planning

    Gus & Ruby Letterpress Photos

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    Photo of Pam S.
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    6476

    2 years ago

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    Photo of G G.
    4
    1709
    5514

    11 months ago

    very cute shop! i bought some hand cream in there. my fav were the stickers and stationary goods. very friendly cashier too!

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    Janie and Jack - Linen Cotton shirt

    Janie and Jack

    (3 reviews)

    $$$

    Back Bay

    High end kids clothing store at the Pru. The store only has sizes up to 8 years old. Online has up…read moreto size 16. I did not know so I was a bit disappointed but the staff who assisted me was super helpful. She told me that free ship to house is available and she was able to put an order promptly. And guess what? Instead of charging me full price, she went above and beyond to make sure I was getting the best deal! A few moments later she found a better deal online and price matched it! Quick delivery too as I received the package a week later. The quality is amazing and I know the top will survive many washes!

    Horrendous customer service under the management of Shelby. I've read multiple reviews on other…read moresites that other customers have had terrible experiences with her as well. She rings up returns incorrectly, missing items and keeping the merchandise you've paid for without refunding you. I realized when I got home, and she wouldn't do a phone return, saying I had to come back into the store. I HAVE A CHILD. I can't just POP IN WHENEVER. I asked to speak to her district manager and she wouldn't provide her name. She wouldn't put me on the phone with a co-worker, saying she was on break. Before this incident, there was a time she wouldn't let me purchase an item over the phone and hold it for me behind the counter for two days. DON'T SUPPORT LOCATIONS THAT TREAT CUSTOMERS POORLY. If you love the clothes, like I do, simply buy it all online and RETURN IT IN STORE TO HER. Just watch her like a hawk when she does it and check your receipt. In-person businesses can't take their customers for granted nowadays. They have to compete with online orders. If they aren't going to have good customer service, then shop elsewhere or use them as online purchase RETURN HUBS and see how long they last.

    Gus & Ruby Letterpress - flowers - Updated May 2026

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