Very pushy sales person, followed me around the store asking 10 times if I needed help I had to…read morerepeatedly say no thank you. I hated every minute in that store, she would not leave me alone. I literally had to run away - I won't be back it made me so uncomfortable.

This place is a GODSEND for infant clothing. My go-to store, Tadpole, had no infant clothing…read moreinventory and suggested I call W+W. I called, almost in tears because I was so overwhelmed with an infant and preschool boy (my choice to have kids, I get it), and I had been looking at online infant clothes and was getting so frustrated because I could not tell the weight of anything (it's January so I needed warm). I was chasing my tail looking at online stuff. I called and spoke with Lindsay who was so sweet and helpful. Even with it being a holiday weekend she went above and beyond to make sure I got my package right away and included a supportive note. Way to go above and beyond!

Stunning Chanel boutique in Boston! The store is beautifully curated--so many gorgeous pieces you…read morecan touch, see, and feel. But the real gem? Gina Gina. She was warm, knowledgeable, and made my visit unforgettable. Her service was impeccable. Ask for her--you'll be in excellent hands!

" The devil is a sales associate at Chanel( they have no soul ) "…read more The sales associate's here have no soul . They are snobby and mean . They also don't like to work so it seems . I will not spend my monies in a location where sales associate's behave in this demeanor. If you look at the reviews most everyone has negative experiences with the sales staff; such a bummer . These sales associate's make barely a bit over the minimum wage . Why are they not humble ? Such bizarre behavior from sales associate's that are poor . I will never understand this behavior. The consumers that can afford the Chanel purses should act like snobs , lol. Anyhow if you want to be treated poorly while spending allot of monies come here ; lol.

Tucked away on Newberry a gem of an office supply establishment. A collection of the best of an…read moreassortment of items. Staff is professional and knowledgeable.

What a wonderful shop. Like a candy store for artsy folks and people who like quality every day…read moreitems. The staff were very friendly and helpful. It kinda felt like just seeing a friend. Definitely worth a visit and walk around.

How does not love Marshall's ??? The selection and the prices are always good…read more.. I stopped at this large store in Somerville for the first time and I was really impressed by the size of it and how nicely organized and clean it was. I went to check on some inexpensive hats that I wanted to get for a friend and they had a large selection of colors, sizes and prices. Their other departments also looked very well stocked and the floors were all shiny clean. Nice place !

This is my local Marshalls and I've been going here for years! It could really use a revamp and…read moreconsistent employees. I'm not sure what goes on here but it seems like the employees are never the same! That is telling especially when it comes to customer service. I love Marshalls I'm general so it's hard to say the store is a complete disappointment. Great deals and almost everything you could ever want!

the sales force is outstanding..very professional and kind..are not pushy...let you shop...i value…read morethem and often shop there for that reason..highly recommend..

Super disappointed on the ("new") return policy! Massive discount on a vest I never wore, price…read moretags and all still on it) purchased May 27th and hoped to get store credit for a return on it, on my Loft card July 11th. I was told I would only get the sale price credit, even though cost I paid is on my Loft card. I was even willing to spend it all on the day I returned it. Not acceptable. ) There is no value in the Loft store card - ditch the store card for Express, Anthropologie, LLBean and other stores who value your loyalty! (I guess they forgot the customers who kept them afloat during COVID. I was a longtime customer and would spend on my daughters relatives and friends a lot). I guess not any longer:(

Great service. Nice rewards program. Easy to use web site. I ordered a stroller and accessories…read morefrom Hip Baby Gear a few weeks ago and couldnt be happier. I even found an online coupon, got free shipping and didnt have to pay sales tax!!! I also like the fact that i am supporting a small business. Babies R Us had a horrible selection of cheap products and even worse customer service. I will definatley order from Hip Baby Gear again!!!

I walked into the Lynnfield store about a month ago and had purchased a few items here in the…read morepast.I went to look for some outfits for my daughter and I received the nastiest look from the owner and I left the store feeling very uncomfortable. I walked into another store and I looked behind me and the owner accosted me in the middle of the store saying I steal from her stores all the time, including the Marblehead location. I have never walked into the Marblehead store in my life, lol. I was so embarrassed and kept telling her I am not the person she is looking for. She never apologized, but obviously realized I am not the person they are looking for. She said they are looking for a girl that is "short and blonde" like me. The owner has never had the class to apologize. Please do yourself a favor and shop somewhere else.

This store is cute. I have an Away mid-size I ordered years ago online and I love it so it was fun…read moreto visit an actual store and browse. The holiday color is absolutely beautiful in person but I would cry after my first trip bc it would never look perfect again. Staff were pretty friendly and plenty of them were available. It's a small store but had enough accessories and luggage to get a feel for the brand.

Excellent customer service provided by the team at the Newbury store in Boston. The staff made…read moreevery effort possible to try and resolve my issue. Super friendly! Would really recommend.

Hands down one of the most unprofessional stores i have ever dealt with. Unfortunately i had to…read moreuse them in order to get 2 Gucci bags repaired, as there is no other way to get them to the repair facility from MA. First off the sales person Jen who took my information gives you a cell phone number to communicate through to give you updates. She barely replied when I asked for status. She also under delivered on her promise. I was told the bags would be looked at within 2 weeks to diagnose what needs to be repaired. After having my bags for 2 weeks and hearing nothing, and not responding to me, she finally replied after repeated texts. She told me the person who looks at the bags was out for 2 weeks. And it would be another 2 weeks before they could get back to me. When they were finally looked at, no one called me to tell me that. I also repeatedly tried to call customer service. The store has no phone. Customer service only emails them when you call in. And tries to get them to call you. After i repeatedly did this, and started to drive there, they called me. To which i didn't answer as i was already 1 hour into my Friday afternoon drive into Boston. I spoke to who i assume was the store manager. He was awful. Had a terrible attitude. Zero apologies after i explained my treatment. I was at their mercy to get my Bags repaired. I paid for the repairs and they were sent off. The wouldn't even pay for my copley mall parking. When they were finally ready a month later i picked them up. This time still no one offered to pay for my parking. And the sales associate made a joke about buying another bag. This store is the reason people now purchase online. I will never give my commission to any sales people that work in that store! I tried to report it to HQ in NJ, and they sent some admin to call me back, who also had an attitude. It's amazing that they treat people that way and get away with it. I hope it closes in Copley and they all end up working at TJMAXX.

" Lacking Customer Service " Had a great experience picking…read moreout a purse and wallet . They had a wide selection . Service is ok they are more interested in looking for someone stealing . Then providing high quality service. I enjoyed my self because I was in my own world . Browsing the purses not because anyone went out of their way to help me . For a high end store service was mediocre. The value of these purses in my opinion , rock .