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Gresham Toyota

3.0 (121 reviews)
Closed 8:00 am - 8:00 pm
Updated 1 month ago

Services - Gresham Toyota

Auto maintenance

Auto repairs

Routine automotive maintenance

Gresham Toyota Photos

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6 years ago

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7 years ago

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8 years ago

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7 years ago

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4 years ago

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6 years ago

Adrian, Kim, and Aladdin are all excellent! Traded 2 vehicles in without pressure, and treated us like longtime friend's.

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6 years ago

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8 years ago

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7 years ago

Josh, Patrick, and Jack got me the best deal in the Portland area. They were easy to work with and kept the process hassle free.

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7 years ago

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7 years ago

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8 years ago

I bought a pretty (very new to me) Camry! Jack and Josh were AMAZING to work with! I will definitely refer people to your dealership!

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8 years ago

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7 years ago

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6 years ago

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7 years ago

As a car dealership they can definitely do better with the way they run the place and help customers with their services.

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4 years ago

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Ask the Community - Gresham Toyota

Review Highlights - Gresham Toyota

Next the very pleasant Brian Griffin had us in and out of financing in record time with a payment plan that worked for us.

Mentioned in 7 reviews

Read more highlights

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Firestone Complete Auto Care

Firestone Complete Auto Care

(57 reviews)

I've been going to Firestone for over 10 years, and what keeps me coming back is the great service…read moreand people, especially Spencer. He's helped me multiple times and is always friendly, honest, and never pushy, which I really appreciate. You can tell he genuinely cares about his customers and takes pride in his work. Employees like him are the reason I continue to trust Firestone with my car.

Firestone has always been one of my go-to options for vehicle maintenance, but this Gresham…read morelocation on Burnside is making me seriously reconsider. They damaged my vehicle--and then tried to brush it off like nothing happened. I brought in my Impreza hatchback for an alignment. The service tech was friendly, and I explained that my main concern was a violent vibration in the brake pedal whenever I braked at highway speeds. Other shops had tossed around different causes--warped rotors, bad alignment, unbalanced tires. Since I already had a lifetime alignment package with Firestone, I figured I'd start there. When the car was ready to be taken off the lift, the same tech carefully backed it out while the store manager, Jose, and another employee watched. As the rear tires reached the ramp, I heard a crunch and instantly felt something was wrong. It looked like the car had bottomed out. They tried several times to place blocks under the rear tires for support, but when the car finally hit the ground, it was obvious something had been damaged--a plastic panel was now hanging from the bottom of the car between the front and rear doors on the driver's side. Jose tried to downplay the situation, saying the piece wasn't important and, word for word, "nothing that we damaged, it's just the way it is because your car is very low." Regardless of the car's ground clearance, it was clear he didn't want to take accountability for his team's mistake. To his credit, Jose eventually did order a replacement piece, but it took some convincing--and throughout the conversation, he spoke to me as if I didn't know what I was talking about. I'm not a mechanic, sure, but I do know that if you see a vehicle starting to bottom out, you stop it before it causes damage. What's the point of watching if you're not going to intervene? Another employee even tried to blame the damage on my aftermarket wheels, claiming that's why the car sat lower. But just moments before, he had asked Jose if Imprezas come this low from the factory. Let's be real--whether the car sits low or not, precautions should've been in place. Someone should have been actually spotting to make sure this exact thing didn't happen. Then, to make matters worse, I received the emailed invoice afterward and noticed two serious red flags: my signature had been forged--literally just a curved line--and the mileage was completely wrong. They had entered a number nearly double my actual odometer reading which I believe gets reported to CarFax making it harder for me when/if I decide to sell the car for incorrect odometer reading. If that doesn't speak to the ethical standards at this location, I'm not sure what does. In the end, the team at this location made excuses instead of taking full responsibility. I've had alignments done at the Happy Valley Firestone with zero issues. This experience was a complete letdown.

Gresham Toyota - tires - Updated May 2026

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