They'll lie and charge 300$ for rental cleaning fee for no reason just to take money from you. So…read moredon't agree on taking a rental from them because they'll just screw you over. They also took the car and lied to our faces and said it looks good then over the phone said it's horrible inside The rental. Money hungry company

I made an 1115 appointment came back at 1 o'clock and I haven't even taken my car. I love I will…read morenever go back terrible customer service.

As longtime Nolan's customers, we worried that the price point and the quality of service might be…read moreaffected when ownership transferred from Nolan's to Gill's, but the worry was for naught. Their customer service remains impeccable and the staff and service is polite and professional. They do not price gouge or attempt to up-sell and take the time to explain the charges.

Customer service over the top as usual I was willing to get you a quote and put it in the computer…read moreand hold it for you this is the place to go if you want one on one true Service

Always courteous snd helpful. They fix the squeaky door and seem to go beyond to helpread more

The staff scheduled me for a same-day appointment for a tire rotation. I waited in the comfortable…read morelounge which has TV, internet, free coffee and popcorn! Afterwards, the technician explained the work and recommended future service. Since I had purchased tires from Les Schwab, there was no charge for the service, which is a great value for my money.

I've been going to Firestone for over 10 years, and what keeps me coming back is the great service…read moreand people, especially Spencer. He's helped me multiple times and is always friendly, honest, and never pushy, which I really appreciate. You can tell he genuinely cares about his customers and takes pride in his work. Employees like him are the reason I continue to trust Firestone with my car.

Firestone has always been one of my go-to options for vehicle maintenance, but this Gresham…read morelocation on Burnside is making me seriously reconsider. They damaged my vehicle--and then tried to brush it off like nothing happened. I brought in my Impreza hatchback for an alignment. The service tech was friendly, and I explained that my main concern was a violent vibration in the brake pedal whenever I braked at highway speeds. Other shops had tossed around different causes--warped rotors, bad alignment, unbalanced tires. Since I already had a lifetime alignment package with Firestone, I figured I'd start there. When the car was ready to be taken off the lift, the same tech carefully backed it out while the store manager, Jose, and another employee watched. As the rear tires reached the ramp, I heard a crunch and instantly felt something was wrong. It looked like the car had bottomed out. They tried several times to place blocks under the rear tires for support, but when the car finally hit the ground, it was obvious something had been damaged--a plastic panel was now hanging from the bottom of the car between the front and rear doors on the driver's side. Jose tried to downplay the situation, saying the piece wasn't important and, word for word, "nothing that we damaged, it's just the way it is because your car is very low." Regardless of the car's ground clearance, it was clear he didn't want to take accountability for his team's mistake. To his credit, Jose eventually did order a replacement piece, but it took some convincing--and throughout the conversation, he spoke to me as if I didn't know what I was talking about. I'm not a mechanic, sure, but I do know that if you see a vehicle starting to bottom out, you stop it before it causes damage. What's the point of watching if you're not going to intervene? Another employee even tried to blame the damage on my aftermarket wheels, claiming that's why the car sat lower. But just moments before, he had asked Jose if Imprezas come this low from the factory. Let's be real--whether the car sits low or not, precautions should've been in place. Someone should have been actually spotting to make sure this exact thing didn't happen. Then, to make matters worse, I received the emailed invoice afterward and noticed two serious red flags: my signature had been forged--literally just a curved line--and the mileage was completely wrong. They had entered a number nearly double my actual odometer reading which I believe gets reported to CarFax making it harder for me when/if I decide to sell the car for incorrect odometer reading. If that doesn't speak to the ethical standards at this location, I'm not sure what does. In the end, the team at this location made excuses instead of taking full responsibility. I've had alignments done at the Happy Valley Firestone with zero issues. This experience was a complete letdown.

Had some tires and rims I needed unmounted and mounted (22x14) I wasn't sure about the place…read morebecause it looked a little sketch But honestly the guys there were really nice and helpful about everything. They definitely helped me more than they should've and Jose was so nice and helpful to every single person who came in while I waited! Highly recommend this place got new tires for a really good price too. 5 star in my opinion.

Saw original listings on Marketplace, owner very responsive to messages. Pulled up the following…read moreweek without an appointment. Got all 4 new wheels with tires and TPMS sensors for very reasonable price. Thanks guys

Great shop with phenomenal customer service, speed and care! I worked with Anthony to get new tires…read morefor my vehicle and couldn't be happier. When I called originally I had an idea of what I wanted but Anthony suggested I consider another option that was actually cheaper than what I asked for. The tires were supposed to take a few weeks to come in, but he worked to get them in sooner and was able to get them within 3 days of me calling and we scheduled the service for the following day. The install took less than 30min and they have a cozy sitting room to wait in. They accept payment in card and cash (no checks) and it was smooth and easy. Because they are in the Point S network, you're also able to get service at any of their locations. The tires come with a warranty for flats, rotations etc.

DO NOT COME HERE. I brought them tires to mount and they punctured them so that I could buy all 4…read morebrand new. Didn't even offer to give me a discount paid 400 for cheap tires. They also never returned my valve stem caps. Take your money to a real tire shop.

I had a flat tire and they where quick to get the repair done and have very friendly service and…read morereasonable pricing for their products. I highly recommend this shop

Brought my 1992 Honda Accord EX in for some new tires. I received 4 almost brand new tires mounted…read moreand balanced for only $250! Car drives great with these newer tires!!! Only took 23 minutes to get my car in and out!!! Can't beat the price or service from Tire Empire!!! John Phelps

Wanted $80 for Tire rotation it's $30 at Jiffy Lube less at Firestone. This place needs a big red…read moreflag. Russian worker is a rude rude person.

I've been going here for years with personal cars, project cars, you name it. Quick service, fairly…read morepriced, always quality work.