Friendly and quick response at the desk. The work starts and finishes on time. But the real reason I go is for the popcorn. read more

Always my go to mechanic..they are honest, straight forward, its always easy to get an appointment and their prices are lower than going to the dealership. I've had them complete several comprehensive services on my car and I feel very confident with the quality of their work. Would absolutely recommend read more

My cars have been serviced here for decades, and my latest visit is a good example of why. I have a 2018 F-150 with fairly low miles (60K) that failed a DEQ test. I immediately drove to First Choice to ask their advice. Eric dropped what he was doing, and hooked up a diagnostic tool to the truck. It showed an oxygen sensor error. Right then and there, he could have said make an appointment; you need a new one. Instead, he said that it was rare for them to fail. He cleared the error code from the truck, and told me to drive it for an hour or so, and go get it tested again. I followed his advice, and it worked! First Choice did not charge me a penny, and the solution was simple, straight forward, and took little time. I've had other instances where these guys have really bailed me out over the years, and I won't have my vehicles serviced anywhere else. If you want it fixed correctly the first time, this is the shop to do the job. read more

I have been a loyal customer for some time now. They are always so professional and I feel like the vehicles I bring in are being taken care of properly. I've never felt like they are taking advantage of me. read more

I needed a part replaced in my 2016 Prius. 1st Choice did not check that the part/ replacement was completely covered by the Toyota Extended Warranty! When I called Toyota and gave them my VIN number they immediately said "oh- that part/repair is completely covered- just bring it in" when I told this to 1st Choice they said they had already done the replacement, and they would have had no way to know this and charged me $1800 . read more

Very knowledgeable, honest, competitively priced, and great customer service. I own a plumbing business, and whenever one of my vehicles has an issue, I use this shop. I've never had any issues regarding their services. They always diagnose with 100% accuracy. I will always use them. read more

We have been working with Scott and Nick for a long time now. I trust them. They are good listeners. They do good work. They fix what needs fixing. It is sure nice to have them in the neighborhood. Whether it is our 2011 Buick LaCrosse, our 1973 Mustang, or our 2014 Audi, we bring it to the guys at First Choice in Clackamas. We recommend them to everyone. read more

1st Choice Auto Service - Auto Repair Near Me - Clackamas, Oregon

My wife got the oil changed on my car today and I had thrown an air filter and cabin air filter in the trunk. I easily could've replaced the cabin air filter in 30 seconds, but figured it would take them 30 seconds and they already have the hood up. They charged her $48 to replace it even though we provided it. When I called and spoke to Nick he said it costs labor because you have to go through the glove box on most vehicles. I agree most you do but not my car it is simply under the hood and you lift a plastic cover off. Even on vehicles that you have to go through the glove box it takes 2 minutes. Clearly a horrible dishonest way to tack onto a bill. We have been taking our cars here for years and never will again. read more

1st Choice Auto Service - Cabin Air Filter Charge - Auto Repair Near Me - Clackamas, Oregon

Any problem I bring in, they fix - and they fixed it all of the way. They are a bit more expensive than other shops but not as expensive as others in the area. I do NOT mind paying for such HONEST and professional repairs and service. The value is well worth it. Two of our cars have over 200,000 miles, and 1st choice keeps them in very good shape. read more

These guys are the best. They've been reliable and so helpful over the years. We've had our last 4 vehicles regularly serviced by First Choice and haven't had a major breakdown or bad experience with them. read more

I have been to A LOT of mechanics because the good ones are hard to find. These guys are great. They see me coming and have my keys in hand ready to go. They are super polite and go out of their way to give great service! read more

I came in to have my 2011 Honda Pilot inspected after a recent vehicle purchase. I knew there were issues with the shocks, struts, etc., but really just wanted an idea of how the car looks overall. The person on the phone quoted me $60 for the inspection and about 30-45 minutes of time. I showed up, dropped off my keys, made some phone calls, and they were done in about the time they said. They created a detailed list of some of the items that needed replacing with quotes for the parts and labor. Overall, was very happy with the interaction and was satisfied with the inspection. read more

My car failed the DEQ emissions test yesterday. The very nice man at the station said, "I can't really tell you what you need to get fixed, but maybe [wink wink] it's the oxygen sensor." He hands me a list of "Recognized Automotive Repair Shops," and since I don't know where to go, as I just moved here, I start calling the list. Same Day Auto Service only does Japanese cars, so off we go to 1st Choice, around 9:30 am, as they can get me in that day. I drop my car off, the guy gets my info, and I tell him what Jiffy Lube (see Jiffy Lube at 11965 SE 82nd review, they suck) said was wrong with my car. He said he would check that nonsense out, but he is going to make sure my car passes and that's what is most important. I call around 3pm and John tells me that my oxygen sensor needs to be replaced. He tells me to ignore the stuff Jiffy Lube said, it wont make a difference for my car passing and neither the PVC whatever valve or radiator cap need to be replaced anyway. Screw you, Jiffy Lube. He'll have the car ready at 5pm. I go at 5pm to get it, and it's ready, it works, the check engine light is off (it went on and off for months, and every time it would go back off I'd think my car healed itself and I didn't need to take it in. Wishful thinking at it's most moronic), and yay, I passed the DEQ test today! I didn't feel ripped off, the work cost was average, and the staff were nice and helpful. My brother in law is giving me his car in a few months, and I told John that, and he didn't push me to do anything other than what was needed to pass the DEQ. He mentioned some service work that could be done to help the car run better, but said if I wasn't going to drive it much longer, don't bother. Very cool. read more

Every time I price services out with their competition, the competition always charges at least hundreds more. I have used these guys a few times now, and they are always reliable, honest, and fairly priced. I'd give them 10 stars if I could read more

The employees are always nice & friendly. Very prompt in responses and answering my questions. I find their prices to be fair priced compared to the other shops I've had previously been to. Definitely will keep my business with them for all future services and routine maintenance read more

Fast and friendly service. Priced right. Honest. My 2005 Subaru Outback wouldn't start. Towed to 1st Choice Auto because we saw all the great reviews. They diagnosed and replaced the starter with authentic Subaru part. They do not use after market parts. I highly recommend them. read more

I bought a Groupon for a routine oil change and chose this location based on proximity to my boyfriend's house. I was able to make a same day appointment, brought my car in, redeemed my Groupon, then sat down and waited. Not very long at all. The gentleman I spoke with was very direct, and I like that. This is not the kind of place where I feel like being BS'd around and pressured into paying for extras. I usually dread taking my car in for maintenance because I'm not very knowledgeable about cars. This place actually made me happy. AND they even turned off my maintenance light which so many places either can't figure out or just simply don't feel like doing. It's the little things. read more

My fiancee turned me on to this auto shop when I moved from Beaverton to SE Portland. I am a conscientious owner of an older car, one that I am basically just trying to milk the most miles I safely can from until such time as it becomes a money pit and is sold. Upon speaking with John the first time I took my car in and explaining my approach to owning this car, he has been very respectful of this, and does not ever seek to upsell me - he just recommends what is needed and that's it. I do miss the Saturday hours, but hey, I can understand why a shop would have difficulty with supplies, staffing, etc. on Saturdays. I can back up everything the previous reviewer said from my experience, and I am a regular customer - despite the drive and onconvenience of the location for me. (Live near Mall 205, work in Hillsboro) An honest repair shop is a valued treasure! read more

As a person with terrible car karma, there is truly never an auto shop that I actually enjoy. I have become accustomed to every leak and squeak ringing in at roughly $600. I am WILDLY impressed by these guys! Seriously. A random chance that they are near my place of work, they beat a different shop's estimate by several hundred bucks, were very straight forward about what needed to be done now and what could wait, and got the work done quickly. I'm a college student, usually low on funds, and not currently in a relationship with an in-the-know boy. This place is the next best thing to dating a mechanic...they come highly recommended. read more

Let me explain why I trust this company. Finding a great auto repair company can be challenging when you move from one place to another, for me we moved from Ohio to Oregon and my first couple places I used for fixing my cars left a lot to be desired. A previously unmentioned company replaced the exhaust muffler system on my wife's Nissan Sentra SE and did about $800 worth of work. Less then a week later I was having problems with the vehicle and was told it needed a new catalytic converter. I don't know how you actually install something like a complete exhaust system and not notice that another part involved in that particular area needs replaced or not, but I honestly felt like I was ripped off by this previous company. I ended up taking the same car to 1st Choice Auto. John, the manager/owner was up front with me on the initial repair and advised me that given the age of my car and mileage he figured it was time to look for a new car. He wouldn't bad mouth the previous company, though he did say he thought they should have noticed the glaring need for the catalytic converter in the first place, but I was impressed that given the opportunity, he chose to take the 'high road' and not bad mouth an obvious competitor. He could have strung me along and followed exactly the same path that the previous company did but instead he chose to be an honest person, despite not being able to take more money out of my pocket with another costly repair. When I agreed with him about his advice and went to pay, he told me to not worry about it. I knew then that I had found a great place to work on my car. Since that transition in 2010, unless it was something 1st Choice wasn't able to fix themselves, John and his team at 1st Choice have been the only company that works on my cars. My only complaint is I wish I would have brought my car to them first! I suppose though then I wouldn't know just how awesome they are. A couple years ago, I had an Acura TL-S that was showing an error light on the dash. After looking at all the options and running thru the list of possible issues to cause this light to appear, it turned out that the light indicated I needed to replace the entire upper half the engine, as the lights code indicated that oil was probably leaking into the engine casing and causing the entire engine to be damaged. He advised me again to probably consider not fixing the car, since a new top half of an engine would set me back at least $2000. But after talking about the repair, he asked me to leave it another day and asked to check a few more things to make sure. I was already planning on replacing the car, but since the car was for the most part extremely clean, he told me he'd look at some other parts to see if I could salvage anything. The next day he told me the sensor itself that monitors the engine was actually the culprit. So instead of a costly repair as well as having to buy a replacement vehicle, I ended up only needing to replace a $40 sensor. That is how you take care of a customer. When I bought a replacement for the Acura last November, my first stop with my new Lexus was to have John's mechanics, this time Brandon, take a look at the vehicle and see what they thought. When I was told the car was in good shape at least on a quick look thru, upon asking them how much I owed them I was told that there was no charge. In the past, when I have had some small error or concern, they have always been courteous and downright kind, something of a rarity these days in the auto repair industry. If the diagnostic was minimal, or didn't require much time to investigate, much of the time they don't even charge me for their time. I cannot guarantee that you will have the same benefit, as I have been a long standing customer and have paid them for many other repairs as was needed among the five vehicles I've owned since finding them in 2010, but I think they are good people and honestly believe in being honest and having integrity. I do not think you will be disappointed in their service, their knowledge, or their ability to provide a proper repair to your vehicle. Just today, my mother noticed her Kia Sorrento had a tire warning light. When she went by on her way home and asked First Choice if they could take a look at it, they found she had a large screw stuck in the tire. They refused to take any money from her since it only took them a few minutes. Again, I cannot say if they do this for everyone, and maybe again this is a benefit because we have spent a good deal of money in the past for repairs for them, but they have always taken care of my family, and I honestly believe they're caring about their customers and have something that few businesses in this day and age seem to have, integrity. You will not be disappointed if you take your car here! If you do have a complaint, it will be that you will wish you had found them sooner! read more

I needed a sound fixed in my car. I called at 11am on a Friday. I asked to bring the car in at 1pm. They said no problem. They called a few minutes after I left, just brakes, $195. I said go ahead. A few hours later, all fixed. They didn't up sell me or try anything else. They reported 40% on front brakes too. Could have told me they needed work, they didn't. Goes a long way in the trust department. I will use them again. read more

Great service. Knowledgeable staff. Fair prices. I've taken my car here a several times and have always found the staff to be very knowledgeable and helpful. After price shopping 5+ places for repair costs, they seem to always offer some of the best prices in the area. When I first moved out here, I had them recommended to me by several auto parts stores. Their quality work and fair prices, I feel, are why they were first recommended. (word play intended.) read more

I really like these guys. We've used them for all of our car repairs ever since we first discovered them. They play straight-up and fair in everything, are open and honest in what they communicate, and are not afraid to spend a little extra time and provide some free advice to earn your trust. They're also friendlier than many shops. (In a natural way). Pretty much what you'd like your auto repair shop to be. read more

This is a place you can trust to have your best interests in mind at all times! Chris G. is the best

I purchased their repair package through one of the discount sites, but I believe their service is so worthwhile that I would come here regardless of any discounts or coupons. They are fast and efficient, and they don't try to sell a person anything they don't need. This is a great, no pressure shop! read more

Excellent car repair place run efficiently and kindly by a kind, knowledgeable, up front, no-B.S. Family of old hands that have been in business here for a long while. I have made this my go-to car repair and oil change place to keep my elderly Honda happy. They even worked without appointment on my sister's '98 Toyota 4-Runner, which ran into a major tire and axle problem, and had her back on the road in less than 24 hours. The spacious waiting room (complete with leather sofas, good Keurig coffee, at least 2 flat screens, and a shared computer area) is alone worth a trip here. This is an ideal location for all you Happy Valley dwellers. read more

So I was looking for an auto shop for my daughters car, near her place. I am in Arizona so depended on the previous yelp reviews to choose a place, Was not disappointed, called , made an appointment right away. They called gave us quote, right around what was expected and car ready when they promised. I was very worried about sending a young college student to an auto shop in fear she would be taken advantage of. This did not happen very up front honest shop! read more

Tigard, OR location: Can't say enough good things about this shop. Very reasonable prices, no BS and GOOD work. Smart mechanics. John is becoming a friend as he has worked on family's 5 cars for several years. I refer all my friends and they just rant and rave about John and the other mechanics. They can't believe they have finally found an HONEST mechanic. Clean & comfortable waiting area with TV. These guys go above and beyond. One friend I sent there couldn't get her old BMW through DEQ so John ran it on the freeway and (wait for it), took it to DEQ for her and it passed. He only charged her the DEQ fee. After being screwed over by several shops here in Tigard (Mannings) we will never leave 1st Choice. read more

I used a groupon for an oil change and they only charged me an extra $12.50 for synthetic oil. I brought in an air filter which they changed for free (in my Saab, that's a pain). Overall, I only paid $30.50 for a synthetic oil change. One place I called wanted to charge for $40 extra! They were friendly and didn't try and sell me anything extra. read more

This shop is awesome. I was referred to these guys from relatives who live in Clackamas who have been going here for years. I just got SO tired of taking my Honda cars to the dealerships who constantly want to to things I just feel are not necessary. My daughters car is a 2001 Honda Accord with 225,000 miles on it. I bought it for $3000 3 years ago. It starting making noises and the check engine light came on. I went.. Oh no.. here we go with a massive expense. Nick at the shop was friendly, helpful, and direct about everything. They diagnosed a bad converter, discussed two tires that were very bad, and gave me options about what to do. They were upfront, honest, and I completely trusted their judgment. There was no pushy "you better do this" type attitude nor was there any scare tactics about how the car would fall apart if we didn't spend $1000 immediately. They completed all work in hours and even took the time to show me the bad part, what it does, and how it was broken. They also discussed prior work and didn't point fingers or throw anyone under the bus although I already knew the dealerships had not done a very good job. I highly recommend this shop. Most of us are not too knowledgeable about car repairs and we just want honest assessments about what might be wrong, what might be needed, and options about what to do. I have found this shop to be that. I truly believe they get it and won't be taking my vehicles anywhere else. read more

We have been customers of 1st Choice in Clackamas for about two years now since we first moved to Portland & saw their great reviews on Yelp. We have brought in three different cars to them for both regular service & more urgent problems. They have always been fair & honest with us. They've keep our needs & preferences a priority even when that's meant a lower fee for them when they've honestly told us the cost of the repairs was more than the value of that particular vehicle. Additionally, they have never talked down to us because we're not "car people" when explaining what work needs to be done & why. These are good people that you can trust. I highly recommend them! read more