Excellent service - great questions being asked during the quotation phase. Fair pricing. Rapid…read moreturnaround. INCREDIBLE quality.

I first contacted Joel for a quote for some brochures in late August, and I received a response the…read morevery same day with some questions for clarification. This was my first time placing an order on print materials and I forgot to mention many details concerning the type of paper I wanted (i.e. glossy, matte, regular uncoated paper, paper weight, etc.). I really appreciated Joel's patience and willingness to walk me through the process of figuring out what I needed while keeping overall costs in mind. In the end, I went with 80# Gloss Text in two different sizes for two difference brochures (ordering 1,000/ea) - 8.5'' x 11'' - $195 8.5'' x 14'' - $295 Those prices included folding (tri-fold for the letter size, quarter-fold for the legal size), and also PDF proofs prior to printing. We finalized my order on September 11th and the brochures were delivered ($10 fee) on Friday, September 22nd, just in time for a slew of job fairs at work. The brochures turned out beautifully (perfect paper weight and type, glossy and vivid color photos and text). All in all, I am so pleased with the team at In and Out Printing Service and highly recommend them!

These folks have the worst business practices I've seen. In fact, I wonder how they stay in…read morebusiness. The worst parts were their tardiness in communication (they take weeks to respond to email inquiries), their consistent billing errors; and the quality they delivered was totally sub-par. Do not spend your money here. Initially they were recommended by my designer who's worked with them before (but no longer does, after my experience with them). We had a business card order that needed to be ready by a certain date; I needed the cards for a conference. We had asked well ahead of time when they need the final design in order to have the cards shipped to me on time. They needed about a 4 or 5-day lead time. We submitted by the deadline, and I got the cards on time. That was the only thing that went right here. The quality of the cards delivered was well below par and no better than what I could have done in an hour or so with a Kinko's color printer for less. Their initial quote was $98. The overnight shipping (from Oakland to San Francisco) they charged me for $40 which I didn't authorize, and I had communicated to my designer (although I don't know if that reached Golden Gate Litho) that I would have picked them up myself. Initially they agreed with us that the quality was unacceptable, but they offered no apology or explanation. They did offer to reprint a similar order for free, or one with a more high quality print technology for a discounted price. We didn't move on this for about 2 months, pending some redesign of the card. All of a sudden they demanded payment, for a higher price than originally quoted, and the offer they extended to us for a free reprint had evaporated. I told them I wanted a free reprint and would order a bigger order with them, but if they insisted on payment that I'd go elsewhere. Eventually they agreed to a 50% discount, but the numbers never worked out. My inquiries and requests for a detailed accounting based on the initial quote were never replied to, and I only got emails like "amount such-and-such is unpaid and this needs to be resolved." No way to run a business. I've been very happy with www.greenerprinter.com that we eventually used. Not only were they cheaper, they turned around quickly, quality was good, they're environmentally friendly in the products they use, and I never needed to get involved.

I run a local business called Auto Glass Express and started using this print shop based on…read morerecommendations I got from other local business owners in my networking group. I had previously only ordered from online companies, thinking that I would get the best deal if I ordered online. The first job I did with them was a reprint of our carbonless invoices, which they quoted at a significantly lower rate than what I had ordered online. Little did I know that the quote actually included a complete redesign of our invoice (with my permission), which I had previously designed in Word and saved as PDF. They took the invoice I sent them and made it much more professional looking, while still maintaining our "look" and logo. They delivered for free, and really spent far more time with me overall than I thought profitable for a relatively small job. Service on subsequent jobs has been the same. When I went to them for a quote on what it would cost to get a wrap on our new work van, Scott at Golden Gate made some really useful suggestions, including the idea to add a "QR code" to the vehicle, our print media, etc. This is relatively new technology in the US, but it seems smart to get out ahead of a marketing tool that is already widespread in Europe and Japan. I realized that I'm getting a lot more than a printing service out of these guys. I don't know what most people go to a print shop for, but if you're coming to them as a business owner, they have a much more comprehensive package of offerings than any other print shop I've dealt with before. To sum it up: they're local, they've got good rates, they're union, they're green, and all the people I've dealt with (Scott, Don, Amy) have been great. I highly recommend them!

Jay the shop owner was professional and went above and beyond to provide me with the best service.read more

Been going to Copy Pacific for years. Jay and staff are very accommodating. No job too small…read more Recommend. :)

Needed a 10 mil-lamination of a 6" x 4" backstage-pass keepsake for a special event. Others…read morecouldn't handle that thickness, but luckily I found Accents & Artech. Kim and Don were incredibly helpful every step of the way, and gave great advice with keen insights. They got the project done on time, to perfection and at a great price, as quoted. Couldn't ask for more. Thanks, guys!

I've always gotten excellent service and help with matting and framing needs. If I needed…read moresomething right then, it was done.

I'd give a 10 stars if possible. Ryan, Rebecca & Joe are all great. Rebecca was super patient with…read morethe design of my business cards. Joe was great in producing them on time. And Ryan - Wow - I got a call from him shortly after (like a couple of weeks) from the time I had picked em up that they had made a mistake & had printed silk instead of the suede & that he had taken the liberty to reprint them (all 1000 of them!) in suede for FREE!!! & that they were ready to be picked up. Quite frankly I did not even notice the difference. THIS IS OUTSTANDING CUSTOMER SERVICE! Thank you so much Paper & Ink. I'll be coming back to print postcards when I am ready & I highly recommend Paper & Ink all day long for ALL your printing services. The Best of New Year's to the awesome team at Paper & Ink!

I have been a customer of paper and ink for over three years. The business cards they provide are…read moretop quality. Your business card represents your brand in your absence The ones paper and ink provide reflect my agent's and my business very well. I just recently opened a pizza restaurant and have hired them to produce our grand opening banners, corner street signs and door hangers. All at competitive prices. They haven't missed a deadline, always providing me with a designer at no cost. Paper and ink is a valuable resource for all my businesses. I would rate them nothing less then five stars.

I want to express my deepest gratitude to QC Signs for their incredible work and professionalism…read more From the very beginning, they were attentive, patient, and truly dedicated to bringing my vision to life. They helped me recreate my business logo with such precision and care--it came out even better than I imagined. Every detail was thoughtfully executed, and you can genuinely feel the quality and intention behind their work. What I appreciated the most is how they understood not just the design, but the essence of my brand. They created something that not only looks beautiful, but also helps attract clients and elevate my business presence. The entire process was smooth and stress-free. Their communication, customer service, and commitment to excellence made all the difference. I highly recommend QC Signs to anyone looking for high-quality work, creativity, and a team that truly cares about your business success. Thank you for helping me bring my brand to life in such a powerful way!

We got our Pilates studio done here, super efficient and they were able to do it in less than a…read moreweek! We loved our sign and quality awning! Would recommend 10/10

Excellent work customer service is zero. An employee by the name of Stephanie, which claims to be…read morethe owner and by right you maybe.. is the RUDEST woman on the planet earth. Her lack of professionalism is underneath the table and should be thrown in the trash. The only reason I have continued to spend my money there is because I've been unable to find someone who does good quality work. Please if you have to deal with Stephanie find another place. SHE IS NOT WORRH THE HEADACHE..

I rarely write reviews but just saw that this review was started but unposted and unfinished years…read moreago. I don't do much in this business like I used to but I do clearly recall my experience here. They were nice and I was probably being a little unfair. Still, I always had mistakes and a bunch of misprints but instead of the making it right they just said I had to expect those mistakes. That'd be fine for your family reunion tees, swap meet tees, or kids soccer team I suppose. I was trying to run a brand that was growing and had a strong reputation. Misprints every batch weren't working. I helped my friend get started though and took him to Awesome and he actually had a pretty awesome experience. I remember we would pick up our orders and mine would have mistakes and his wouldn't. haha. I'll raise it to a two star since they were nice and I later learned how common mistakes can be. I also learned that the good printers have a percentage of misprint allowed when the customer supplies garments but will replace and pay for anything beyond that percentage. See my rant from years ago below ------------------------------------------------------------------ It's too bad you have to leave at least one star. I guess their pricing warrants a star because they are inexpensive. You know why they are inexpensive though, because they are cheap. I'll make this easy for you and run down my list of problems and then finish on a compliment or two. - No structure! I remember walking out of their shop after giving a cash down payment and having to remind Josue the owner to take down my customer info and specific colors that I wanted printed. - I had to call them every time to see if my orders were ready, seemingly reminding them to print my orders - Misprints and mistakes! This happens at every printer but the difference is that other printers do quality control checks before giving the product to the customer and then clean any misplaced ink with a machine. At "Awesome" I had to take my orders home, go through each one searching for stray ink, mispositioning, bare spots (all things ive experienced here) and then take the order back to be fixed

Devondre is the best customer service in framing I've ever received. Beyond having a great eye for…read morematching frames/artwork/and matting, he is patient, kind, and efficient. I had 7 pieces of art that I wanted to update the matting for, some with multiple openings in one frame. He assisted with the color choices but was never pushy in an attempt to needlessly make me pay more than a fair price. Moreover, I have been to 3 framers for a very special custom piece and never went through with the order because of poor designs and awful customer service. Devondre did what they couldn't due in 15 minutes and I gladly paid $600 for this one special piece. From selling me a few quick ready mades, redesigning mats for pieces I already have, to custom work, I got 8 pieces completed in an hour. Thank you Devondre, you have a new regular customer in me.

This place is awesome! They're the "go-to" place for printing photos from a smart phone and…read moreuploading them onto their website, https://cheappetes.com/. Cheap Pete's has numerous locations and I go to their shop in Alameda. The staff are incredibly knowledgeable and offer great service. The best salesperson at that location is Melissa. They've probably printed at least 50 photos from my iPhone with the largest at 20" x 20". Melissa will always take the time and show you your print request before you leave the store. Nonetheless, each and every time I'm incredibly amazed at the quality of the print because they're beautifully done. Now that's great service!!!