I've been going to Gong Cha for years at various locations, and my wife recently told me they just opened a new location in Willow Glen! The store is very spacious, with plenty of tables and stools for seating. They also have touchscreen kiosks for placing orders, which is a nice touch and makes ordering convenient. We ordered the Brown Sugar Milk Tea, Taro Milk, and Passion Green Tea, all with boba. Every drink was delicious! The staff were also very friendly and greeted us with warm smiles, which made the experience even better. It's great to have another Gong Cha location in the area. We'll definitely be back to satisfy our milk tea cravings! read more

I love the teas here and I was getting some breakfast sandwiches next door at Mad Yolks, so look forward to my review there too. Anyways, while I was waiting for my Aunt and niece's bfast, I was pleasantly surprised that this tea location was empty and how huge it was! They had a great space to work in and it was quiet, since no one was here at 11am on a weekday morning. Hee. I ordered by a touch screen and then the lady made the drinks faster than the food two doors down. My Aunt Loved her tea and I always love every drink I get here, so I will definitely be back! read more

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I enjoyed my time here. It was a good place to hang out. The store was big so there was plenty of space to sit down. There were lots of seating and tables available. I did enjoy vibing to the music. We had different genres from KPop to covers to old pop songs. The service was extremely fast. Right after I had finished ordering from the kiosk, my order immediately was done. The bathroom was super clean. Not only was there a soap dispenser but there was also a lotion and hand sanitizer dispenser. Extra brownie points! This might be my favorite Gong Cha location at least on American soil. read more

Gong cha Willow Glen - Peach iced tea - Bubble Tea Near Me - San Jose, California

This is one of the most spacious Gong Chas i've seen. They always play some calming study music which adds to the ambiance of this place. During finals and midterms I see a lot of students come here to work. Drinks come out fast and taste great although it tends to be on the sweet side. Parking can be tight here on weekends. read more

Gong cha Willow Glen - Peach yogurt with pink star jelly - Bubble Tea Near Me - San Jose, California

With the hot weather, I've been in the mood for boba drinks. Gong Cha is in a busy complex where it can be a bit hard to get a parking spot sometimes. There is plenty of street parking if you don't find a spot right away. When you walk in, there are a couple of touch screens to place your order. They might have an app or way to order ahead of time, since I saw some people doing that as well. The interior of this spot looked cute, with plenty of seating. I could imagine that it would be a good place to read, study, or chat with friends. My beverage was very good and not too sweet. It was very refreshing on a hot day! read more

Gong cha Willow Glen - Passionfruit Green Tea QQ - Bubble Tea Near Me - San Jose, California

After dinner, we wanted some bubble tea. Gong Cha Willow Glen was still open and we headed over. It has a nice decor. Upon entering . You place your orders from the kiosk. They call your name when order is ready. I ordered my usual... 3Js. Earl grey tea with milk and 3 types of jelly (mango, herbal and boba). Tasted the same as in other shops. You can adjust the sugar and ice level to your taste. read more

Gong cha Willow Glen - 3Js - Bubble Tea Near Me - San Jose, California

Tried Gong Cha today and had a pretty good experience. The store was empty when I went in, and the staff were friendly and welcoming. I got the milk foam coffee, I believe, with 50% sugar, and it had a nice, strong coffee flavor without being overly sweet. Overall, I enjoyed the drink and would definitely get it again. Ambiance was great. read more

One of my to-go Gong Cha location ever since the other locations near me closed down. Always quick and friendly staff. Their drinks are always on top of expectations including their food. I really enjoy the jazzy music they pick for their dining area. Overall one of my favorite locations and will always come back here. read more

Came by recently and really enjoyed the experience overall. The tea had great flavor. You can tell they put some care into getting it right. Not overly sweet and still really refreshing. The only downside was the boba. It didn't taste as fresh as I would have liked, which is why I can't give it a full 5 stars. Still a solid spot and I'd come back to try other drinks. read more

Whenever I am in the area, I always look for a local Gong Cha. This place has the best boba. Their drinks are always so tasty. I got the Felix pick brown sugar milk tea with pearls and oolong milk tea with coconut jelly. Both drinks were very tasty and just the right sweetness. The service was excellent. The ambiance is quite spacious and it provides lots of seating. They also had a Felix poster for the promotion they are doing right now. This visit was totally worthwhile! read more

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Very good drinks and boba. Parking is usually easy. Service is fast and friendly, and the shop is clean and welcoming. While the tea is good, I usually get the house coffee (iced) with boba. Recommended! read more

Perks: -Has two self order kiosk. Makes it very easy to order. -Has free WiFi with password posted -offer board games to play -seating to hang out or stuff Drinks were 3.9/5 read more

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I've been here a couple of times - sometimes picking up a quick online order, sometimes to hang out with the bf on a lazy weekend. I've even been here after ordering... Only to realize that I ordered to the wrong location! On this latest trip - I was grabbing a few drinks for myself and coworkers. Since I needed to make sure one of them had no dairy, I couldn't order online or at the kiosk and had to ask the workers. They were very nice and were able to answer all my questions about the drinks. I put in my order with someone in front and then waited for a bit. Everything came out quickly and I was on my way. My go to drink is (currently) the brown sugar milk tea with boba - reduced sweetness. It was delicious as usual. My coworkers all enjoyed their drinks - oolong milk tea w/oatmilk, cheesecake smoothie and brown sugar milk tea. I also ordered the mochi waffle and ate half of it before I even delivered the drinks, lol. The charms were cute as well! Saved one for myself and gave the other one away. This location also has great seating and a large space to lounge and hang out (there are games available) or get some work done. It's also pretty local to my apt, so I'm sure I'll be back often. read more

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Great place for small snacks and excellent man-sized boba drinks. This place is nicely decorated and clean.

This is a welcomed boba shop in WG. There are 2 self-serve kiosks upon entering that you can order from. You can also order at the register or via their app. I ordered the Oolong Milk Tea with boba ($6.80) and it wasn't my favorite as the tea taste wasn't as prominent as I would like, but I won't hold that against them. The boba is slightly sweet and has a nice texture. Prices are in-line with other boba shops these days. I can't comment much on the service as I ordered via the app and picked up my drink when my number was called. The lady working was friendly when handing me my drink. The place is clean and there are plenty of tables and chairs within. There is plenty of parking as it's located in the corner of retail strip. read more

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Ordered the Earl Grey Milk Tea and it was so tasty. Order was made very quickly. The tapioca don't taste very fresh. Probably will order it without tapioca next time. Ambiance is nice and empty, cafe type. read more

I love that Gong Cha carries basil and star (peach) jelly. Anytime I'm in the area. I'll stop at Gong cha Willow Glen just so I can get some of that star jelly that I haven't really been able to find anywhere else in the Bay Area. This location is clean, service is friendly and quick. They have kiosks for ordering. The menu itself is your typical menu. I usually order a black or oolong tea without milk or sugar and throw in some toppings which add sweetness. read more

i told myself that i'll never drink a smoothie unless there's alc in it. that changed when i visited gong cha. their lychee and peach smoothie is top tier. Tastes very fresh, and they actually keep to the selected level of sweetness. this store is clean and very fast service, love it. read more

Came here on a Wednesday afternoon. There were other patrons, but no line. We could either order at the kiosk or have the employee take our order. The employee was very friendly and helped us with some questions. Our drinks came out pretty quickly. Gong Cha (as a brand) is quite standard when it comes to boba milk tea and it did not disappoint here. My only complaint was that it was a bit too sweet for my liking, even at a lower sugar level (most likely due to the fruit bits). There are tables in the store, so you can sit and chat while you enjoy your drinks. This store is located in a small plaza so there is easily accessible parking. read more

Shout out to Paul who was an amazing friendly chat while taking our order! Super fast with our order on a busy Thursday afternoon too! His personal recommendation was more than satisfying to say the least and I'm honestly happy enough with my order to come here again! read more

Gong cha Willow Glen - Peach drink - Bubble Tea Near Me - San Jose, California

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Quick service, clean spot, and within walking distance for us. It just lacks a cozy vibe. Their tea is pretty good, minus the 'enertea'. They have deals from time to time also. read more

the boba and tea have no flavor, very disappointing and would not come back. Teaspoon is better

Has become my favorite tea house. They are very nice there, helpful with suggestions of how to order to your taste. Love their iced matcha latte, go to with strawberry. read more

Delicious boba tea! Fast service and nice seating area to relax. Very comfy and quiet to work or read.

I love coming to this Gong Cha! The servers are always friendly and helpful, and the space is clean and inviting. Ordering is easy through the kiosk, or you can use the app to pre-order, earn points, and take advantage of BOGO deals and other promos. My go-to is the passionfruit green tea--super refreshing! I also tried the mango smoothie recently, and it was just as delicious. Definitely one of my favorite boba spots--I'll keep coming back! read more

Gong cha Willow Glen - Refreshing mango smoothie with boba! - Bubble Tea Near Me - San Jose, California

Nice location with a fairly large indoor seating area for a boba tea place. Went one weekday evening in Dec about an hour before they closed & there was only one woman working. She was trying hard to keep up but they had a last minute rush so drinks took a little longer to get out but thanks to plentiful seating it was ok to wait a bit. Got 2 hot milk teas 25 sweet and they were very good! read more

Best boba around snd so quick! You can order with someone or just on an ipad type thing if you're feeling antisocial. read more

Ordered the Mango smoothie with mango pearls!! SO good!! My new favorite!! Ordered on DoorDash and literally was made and on its way in minutes!! Highly recommend this place!! read more

Went here on their opening weekend. Line was not crazy long (aboit q0 people) but still took over 2 hours from start to finish. They skipped over our order and I had to point it out for them to make ours. The drinks were good-is any bubble tea not good? I got the passion fruit tea and substituted the Boba and jelly with basil seeds. I got 0% sugar and it was perfect. My husband got the mango smoothie which was good too. Drinks even though good were not outstanding. read more

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I was passing by and I seen this place and it looked really good. I'm guessing it's new. I never seen it before and I went in and the girl didn't know any English or didn't understand anything. I said the place was empty. There's only a couple sitting in the corner of the place and then like two kids sitting at our table I asked the lady is this place new how long has it been here for? I was just wondering I never seen it before. I was excited to try it. She asked one of the kids at the table. She asked her of something and then she came back and said something to me and I did not know anything she said, and I guess that other kid that look like she was 15 sitting at the table the boy I guess she worked there, but she rather be on her phone then help a customer out, especially that I don't know Chinese or the language she speaks. I just thought that was very unprofessional if this is what Business wants to hire is people with kids on their phone and not care about the customers and being lazy that's on you but good luck with your business. You lost a customer I was excited to try something new now, you'll never know if I like it or not. I could've been a loyal customer coming back. read more

Soooo good! I think San Jose is the boba capital of the world. With so many boba spots, there's so little time! This Gong Cha location is nice, and the drinks are good. I had no problems and will definitely be back. We saw the staff working hard before closing! read more

Gong cha Willow Glen - Bubble Tea Near Me - San Jose, California

Have been craving Gong Cha for a while now especially how the closet one to me closed. First time at this location so here's my experience. Self checkout kiosks: quick and easy to use. Will receive a text message when order is ready. Environment: clean, great seating (tables/booths) for quiet work. Saw 2 people with their laptops on a Tuesday so perfect for wfh or studying time. The ambiance was chill with classical music. Nothing too loud. They had robot vacuums which helps the store maintain its cleanliness. Not just 1 but 2 Drinks: - Strawberry milk tea with boba - it was okay. Not really a fan. Wouldn't get it again - Pearl Milk Tea - a classic favorite! My easy go to! Never disappoints. It's simple, but I like it :) - Taro milk tea with foam and pudding - my boyfriend's favorite! "It's amazing!!" If you like taro milk tea, highly recommend! read more

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Hubby and I went in for a visit, to check out their holidays newest Gingerbread Series, available for a limited time! The place was cute, airy, door to ceiling glass window, plenty of tables for us to sit. You can order via the kiosks or by the cashiers. Options for light to full sweetness, boba, jelly, and that aroma of the waffle! Quick service, attentive, and delicious drinks. Hubby devoured the waffle Crème Brûlée. I enjoyed the mango milk tea as well as the Oolong tea with jelly. We got a few Gingerbread to go, reusable and make such great gifts for the holidays. Thank you Destiny, you were such a great host! read more

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I was so excited to see that a Gong Cha opened up near me! I know many people think that Gong Cha is just so-so, but I feel like it's one of my OG fave boba stores in the bay because it's very consistent. I always get their regular pearl milk tea and I feel like the taste is very distinct. They usually serve it pretty quick, and they even have an app now that you can download to keep track of your rewards. This location is a lot larger than the previous one I used to go to in Fremont, and I love the new modern design that Gong Cha adapted in their stores. I definitely see many people who come here to catch up with friends or study/go on their laptop as there are many tables in the store. I even noticed that there are a few board games as well. Overall, just very happy to have one closeby :) read more

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Good for everyday boba. They offer hot and iced teas which is rare for a boba place. There are a ton of chairs so you can study or hang out. They have games you can play. During special events they have cool containers the drinks come in. Service is nice and helpful, they are always quick to make a drink. read more

Gongcha near Willow Glen area, woooo! This immediately area has been lacking in milk tea spots so I am so glad they opened.... mom and I may or may not have already visited a few times.... we never had to wait more than 5mins I think - but we also might've been lucky to go at an off time every time. Super clean place with fast service and quality GongCha taste, so all around a 5 star for me! read more

Welcome to Willow Glen Gong Cha! I went for their grand opening BOGO on Saturday night. The space was bright, shiny and new. Surprisingly there was no line. Lucky for us. Good news is that lactose intolerant people like me can enjoy all of their drinks because they use a plant based creamer. Bummer that they ran out of Earl Grey and Oolong Milk Tea. I had the Creme Brûlée Cold Foam Milk Tea. It was good but I probably should have gotten 100 or 75% sweetness. Be forewarned that they close at 8 pm! Quite early for a boba shop. They will probably open more hours later on when business grows?!? read more

Grand Opening special: BOGO and free boba keychain I've been to other boba shops Grand Opening before. The wait for this location's Grand Opening is a bit ridiculous. I arrived at 1:15 p.m. I left the store with my 2 drinks + boba keychain at 3:25 p.m. The total time was over 2 hours :( They had a DJ and a photographer for the Grand Opening, which I find unique but not worth the 2+ hour wait. The parking lot is pretty small. I parked my car 2 blocks down and walked to Gong Cha. I got 2 of the QQ Passionfruit Green Tea and it's surprisingly refreshing (especially after standing for 2+ hours). Only 1 of the registers are opened. They said they accept Apple Pay.. but maybe the machine was overheating (?) cause Apple Pay did not work for me. I need to use my credit card. read more

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Had another evening craving for something refreshing to drink after a long work day. Do you ever have that itch to have the nicest coolest carbonated drink to enjoy? Well, Gong Cha provided! Initially, I was looking for a nice milk tea with yummy foam but when I saw the sparkling series on the menu, I immediately added the sparkling rainbow peach drink to my DoorDash cart while my bf ordered an original mochi waffle and a mango smoothie with boba. I have to say we were very happy with everything! I would say as someone who normally orders very lightly sweetened or unsweetened boba drinks, 50% sweetened was a shock for me at first, but I think after several sips, it was just right. I still might order it less sweetened next time and add a bit more ice as personal preference. read more

Gong cha Willow Glen - Snoopy lid cover for my sparkling rainbow peach drink : ) - Bubble Tea Near Me - San Jose, California

I am a big fan of Gong Cha in general, I'll start with that. On the grand opening day I got here at 12:30 pm. The staff said the wait would be 20-30 minutes. The wait is now approaching 2 hours and there are still about 10 people ahead of me. They were not prepared for the grand opening. They are trying to manage with only one register, while several employees are just standing around waiting to make tea. They should have taken orders manually or set up the online ordering for today to honor the grand opening deals. Lots of cranky kids in line and some cranky adults, like me. This event wasn't planned well. Ugh.. read more

Gong cha Willow Glen - Insane line on opening day. Slow service, 2 hours wait - Bubble Tea Near Me - San Jose, California