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    Gong Cha

    3.6 (233 reviews)
    InexpensiveBubble Tea
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    Bella T.

    This place is so good! They made my drink so good and they truly match how you order. I wish they had more popper options, and the inside was kinda small. There was seating though!

    Dirty Brown Sugar Milk Tea
    Michelle T.

    I ordered a dirty brown sugar milk tea, 50% sugar regular ice. I couldn't taste the tea at all. My drink tasted like plain milk with boba. For $8 I expected a bit more. Quite sad as this place used to be really popular but as more boba shops are opening up they're losing their touch. When I came in there was no wait and the workers were very quick.

    the store isn't monitoring the amount of people in the store and it's really concerning
    Howie H.

    The store is Not following the CDC guidelines for covid19 prevention. There were no signs/guidelines outside/inside the store for mandatory masks and max personnel allowance in the store. There were 6-8 people in the little shop while i was there. that's about 2 ft from each person. ideally there should be multiple signs outside and inside stating a max of two people in the shop and Enforced by the staff telling customers only 2 people only to have the proper social distancing of six feet. i raised the concern to the staff which replied, sorry. the only guideline the store was following is the clear acrylic Plexiglas that lined the entire counter top separating the staff from the customers. this also made it a little hard to communicate to the staff on what you are ordering. i had to lower my height towards the credit card machine where there is an opening to let the cashier know my order, even with that, they didn't get my order right and i had to go back after i received my drinks to have it corrected. As far as the teas, it's consistent to the dozens of past visits, no complaints there.

    Table
    Stacy K.

    Beat bubble tea so far in Boston. Many flavors and sugar level. Nothing but boba. A dream come true for a tea lover. There are several in Boston so one is always near. Love the passion fruit.

    Jasmine tea with salted foam
    Drew R.

    I heard about this place and I was kind of disappointed. I wasn't sure why there's such a huge hype for this. It's your typical chain boba place. Comparing it to chatime, kungfu, and gong cha, there's not much of a stand out. I got their Jasmine tea with salted foam - pudding and boba added. The Jasmine tea was refreshing, I got 50% sugar, but it seem like they gave me 25%. It was more on the bitter side. Luckily the pudding and boba added the sweetness for it to be bearable. Honestly, I wouldn't wait in a long line for this when across the street there's chatime, and just a block away there's Kungfu tea.

    Gennie L.

    the gong cha in chinatown is always my go to. their milk tea is the best, and tastes pretty authentic. there's a couple of series, including the slush series, creative series and coffee series. the lychee oolong tea is also super good. sugar and ice levels can be adjusted. customer service is always good. sometimes the wait times can be quite a while, especially at night. they also charge $0.25 for bags. overall rating: 10/10

    Lana K.

    Again this location is a pretty decent stop for Boba in Chinatown. I tried their Strawberry matcha latte recently with boba 30% sugar and it was interesting, reminded me of a similar drink from The Boba Guys in NYC (and I have to say I like their version better). This matcha layer tasted watery and mild, but aesthetically pleasing. Service is relatively quick, you're in and out since there's no space inside to really loiter.

    milk foam green tea
    Christine B.

    One of the better bubble tea chains here in Boston! I like that Gong Cha has your classic flavors as well as some unique flavors that you can't find anywhere else. Their taro milk tea is pretty standard, but I recently tried their milk foam green tea and I found it to be really good!! I have never heard of milk foam before and I was pleasantly surprised at how well the saltiness of the foam balanced well with the sweetness of the tea. The foam was a good buttery texture, and is even better when you mix it with the tea. It's the perfect balance between sweetness and saltiness. They have a lot of varieties of teas with the milk foam topping (they call it the mustache series) and I cannot wait to try them all out. The only con is this place is super small and there is limited seating along the window. So definitely better for bubble tea on the go. Also, be ready to wait for a bit during peak times because there can be line literally out the door!!

    Milk tea
    Jane D.

    The drinks are nice. I got a large earl grey milk tea. The tapioca pearls were chewy but not too chewy, which is how I like it. It took about 5 minutes for the staff to finish making it. The staff was very nice and friendly. However, it's a very small store, so there's no place to sit.

    Strawberry milk tea, Earl Grey Milk Tea with 3 Jellies, Lemon Ai-Yu with White Pearl
    Sonia W.

    The milk tea here is one of the best that Boston has to offer at the moment. I love their Oolong milk tea and the Lemon Ai-Yu drinks. The sugar level is normally too sweet for my taste, so I usually order 30-50% sweetness depending on the toppings I get. If it's a drink with syrup, I recommend getting 0% sugar since the syrup is already sweet enough. Service is pretty quick. They always look like they're rushing to get all the orders done to beat some record. You order the drink(s), pay, and get your drink. Before covid, I've always gotten my drinks within 5 min unless there's a long line. I have to agree with others regarding Covid guidelines not being followed or enforced at this location. This is why I always recommend ordering ahead online (I use Uber Eats). This way you can get notified when your order is ready for pick up and you avoid staying in the shop longer than needed.

    Outside
    Rocky W.

    I went here on Opening Weekend and they were having a promotion where 5 different drinks off their menu were buy 1 get 1 free. Thus, it only cost a little over $4 for 2 drinks. The store is very small with no tables and only a bench for seating. It was very busy and felt cramped with 25 people in it. We all ordered the Pearl Bubble Tea since it was the only one that was part of the promotion that we were interested in. On their menu, they also have the mustache series Pearl bubble tea which is very popular now-a-days. The bubble tea was good and their tapioca balls were soft. Overall, I felt the quality was a little better than Teado or Chai Time. Note that it's a small place so there's really no room to hang out and it's just an order and go kind of place.

    Lemon Ai-Yu w. White Pearls
    Karen W.

    The "Gong" in Gong Cha is a funny word. Apparently the way we say it in English is not how it sounds like in Cantonese - the pronunciation and tone is way off! Since Gong Cha seems like a traditional sort of bubble tea shop, I was excited to try their bubble tea! I've ordered the Oolong Tea and Lemon Ai-Yu with White Pearls. No disappointment. In the lemon ai-yu with white pearls, there's a light brown pudding-like jelly in the drink. It tastes like a light version of grass jelly. I'm assuming it's "Ai-Yu", but I have yet to figure out what that is.. Besides that, the white pearls are pretty cool! It's easier to chew on in comparison to black pearls. Just a heads up, Gong Cha is not meant to be a place to lounge around after getting your drink. When you walk in, you basically line up along the counter until you get to the cash register to order. To order, you choose your drink, size, toppings, sugar level, and ice level. Then you stand back a few steps or sit along the window to wait for your drink. I'd recommend Gong Cha to those who enjoy the tea more than the artificial fruity tastes in bubble tea. I'll definitely be coming back to try more tea and to ask what Ai-Yu is!

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    Ask the Community - Gong Cha

    Is there an app I can use to order pickup, you guys are not on chowbus anymore?

    Uber Eats

    Do any of their teas contain gluten?

    I would assume some if not most and would think pearls have gluten???

    What's the hours?

    Sun- thurs 11-11 Fri-sat 11:30-12

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    Matcha Café Maiko - 1. Soft-Serve Ice Cream - Matcha, Ube

    Matcha Café Maiko

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    This hidden gem of a Japanese matcha shop near MFA has a history evident in its decor. It's…read moredefinitely run by Japanese (not Chinese), which is quite rare. They offer four types of ice cream: matcha, hojicha, ube, and yuzu. There are flavor restrictions (see menu) for mixes, but you can have any combination. A cup costs $7.75 and is enough for two people. Matcha Soft Served Ice Cream: It looked ordinary, but the taste was authentic and pure, with a rich, bitter and fragrant aroma. For most palates, it might even be a bit too bitter. According to the shop, they use matcha from Harima Garden播磨園, Uji宇治. The texture was also very smooth. Ube Soft Served Ice Cream: After seeing the annual "Art in Bloom", I felt the taro flavor was more suitable for the blooming flowers of spring. Spring should be sweet, not bitter! It also had a very pure and natural flavor, not too sweet, but very fragrant. Its texture was a bit smoother than the matcha one. I'd love to try the parfait and drinks next time! However, you need to pick up your food at the counter yourself, and it gets crowded and chaotic on weekends.

    My go to for matcha! Whenever I'm in the area, I come by here after for dessert. I've tried the…read moreMatcha Maiko parfait and other drinks they've offered but I think they do the matcha soft serve best and that's the only thing worth getting. Everything else always feel like a bit of a let down (hence the one star off). Sometimes they have the hojicha and it's a grainier version of the matcha green tea which might not be everyone's cup of tea but I personally really enjoy it! TLDR: Get the matcha soft serve and skip the parfait

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    Tea by the Sea is a waterfront retreat where crafted drinks meet comfort and calm. From bubble and…read moreboba tea to matcha, coffee, smoothies, fruit slushes and desserts, every offering is meant to be enjoyed at an unhurried pace. Each drink is tailored to personal taste, with adjustable sugar and ice levels, and the option to enjoy beverages warm or hot. Guests are welcomed into a cozy lounge or invited outdoors to the spectacular, year-round waterfront patio--an amazing place to take in sweeping views of Boston. The experience is completed by a very friendly staff, excellent tea, and prices that feel refreshingly fair. Whether you're stopping by for a casual visit or settling in for a longer stay, it's a place for fun times, relaxed conversations, and moments worth lingering over.

    I just watched the girl behind the counter blow her nose into a napkin in front of the toppings,…read morethen use the same napkin to wipe down the counter where the toppings are. She was making my drink. I just walked out leaving it there. I cannot believe what I saw. EDIT Based on Owner Response: So if you watched, you'd see me standing staring open mouthed watching through the blue glass, look around to see if anyone else was seeing what I was, then LEAVE WITHOUT THE DRINK I PAID FOR because of what I saw. I understand you're doing what you need to for your business, but don't try to make it seem like I imagined it. She blew her nose and used the napkin to clean up empty Yakult containers and wipe the counter down. She was not wearing gloves. Repeatedly touched her hair and face and was texting in between tasks. You might now want see through walls for your kitchen.

    Gong Cha - bubbletea - Updated May 2026

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