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Giraffe

3.1 (177 reviews)
Open 5:30 am - 9:30 pm

Giraffe Photos

GIRAFFE ATMOSPHERE

What's the vibe?
Casual
Touristy
Moderate noise
Good for kids

Recommended Reviews - Giraffe

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Reviews With Photos

Brekkie burrito
Jade M.

A-Okay breakfast at Heathrow. Very speedy delivery of our food, good variety on the menu, and generous portions. The major con was that it was quite expensive. It also took some time to flag down a server to pay our check, so I recommend if you have limited time to ask to pay as you receive your food.

Halumi fries
Yarn Y.

We had 5 hours to kill in Heathrow so we decided to sit in for an early dinner . It's a nicely decorated restaurant bar . Service was pretty good , food so-so . I got the halloumi fries which was a small portion but was very tasty . Wife got the avocado smash toast with plenty of avocado , I wish the bread would be of high quality but it wasn't . Daughter 1 got the chicken tenders burger which was just ok . Daughter 2 got the chicken teriyaki rice bowl which was pretty good . The Coke Zero had no gas despite replacing it twice . Prices were in the high side

Linda R.

There are not alot of food options in Terminal 5 at Heathrow Airport. We decided on Giraffe because of the wide variety of foods that they offered. It may look crowded but the food came quick. You also have the option to order and pay from the table. I ordered the Korean BBQ. It was delicious. The chicken was perfectly breaded and I liked that pineapple and noodles were included in the bowl. They also have a great kids menu.

Huevos rancheros
Bijal J.

We ate at this place when we had a layover in London Heathrow airport. Found this place which looked decent and huge. Really big place. Got a table in almost 5 mins. And got food in about less than 10 mins. Lots of vegetarian options and food is fresh. Not very expensive on an average around 12 to 13 pounds. The fish we ordered was very tasty and waitress was super sweet too. Drinks were refreshing. We ordered a smoothie with mango and stuff and it was really good. Better to go for large than small as diff only 50 cents more. Overall a quick eat drink and leave place.

Menu
Kinga B.

Decent airport restaurant. Not excellent but I wouldn't expect much from airport dining anyway. Ok service. Place was busy and noisy. Food was ok. Really good raspberry mojito.

On my way back home from France.  Layover at Heathrow Airport.  Trying Giraffe for some brekkie.
Linda W.

I'm currently on a layover at Heathrow Airport from Nice and was feeling a lil hungry and very tired so I decided to sit and relax at a restaurant. I rarely ever do that when I am traveling in the State. So last year I went to Wagamama because the picture of the soft boil egg on the advertisement board got my attention but this year the Apricot, Berries & Honey Porridge at Giraffe World Kitchen got mine and it did not disappoint!! From my 2+ hour observation of Giraffe, this place runs like a well oiled machine, almost non stop busy with a line the whole time I've been here. The service is efficient yet friendly. The line actually went by fast bc this crew is on top of it. The food comes out relatively quick considering how busy it it's. On the menu it says "Aim to serve all dishes in 10 minutes". It does seem to be the case and as busy as it is, they don't rush you. Hence I am able to start and FINISH this review. Pro tip:I would just asked for the bill ahead of time because that seems to be the only thing that might take a second. The restaurant has considerable real estate so they welcome large parties and solo diners. The price point is roughly £11-£17 per entree. Non alcoholic drinks £3.55-£7.00 plus beer, wine and specialty cocktails. Ambience is lively yet chill. Good world music playing in the background to match the eclectic world menu and decor. There is even a corner seat in a birdcage. I started with a large, tbh, not sure if it's a flat white or latte. I just pointed to large coffee on the neighboring tables bc I needed some caffeine! As I mentioned, the Apricot, Berries & Honey Porridge £7.75 caught my attention. Might be the best oatmeal I've had ever. The apricot & peach compote . Fresh fruit some other things but not too sweet. I didn't taste much honey, if any at all tho. You have the option of being made with water or steamed milk. He didn't ask me so I don't know what he brought out but it takes like water. which is fine because I'm a bit lactose intolerant. Presentation was pretty and it was So delicious! I'm definitely going to attempt this when I get back home. I wish it was 2x as big tho but it left me room to try THE FULL WORKS DAP. Essentially a fried egg, sausage, English bacon (aka ham) sandwich served with 2 hash brown rounds. £10.74. I ate it all separately bc I can't imagine sticking that whole sandwich in my mouth....in public. It was savory and hit the spot. That double back bacon is so flavorful. The Cumberland sausage was good but could have been cooked more for my texture preference. Hash brown rounds were nice and crispy! I am definitely coming back for that porridge! ps Bill came and tipped 15% and rounded up for charity (£27.00=$36.57) and it was a cappuccino! Let's see if my stomach will agree with the milk . A lil pricey for breakfo but I've been slumming it on food during my workation so today I can splurge. Last but not least, thank you Robert P for your service and letting me camp here before my flight. #feastwithme #servicelife

Giraffe Breakfast Plate
Angela B.

Plenty of seating and quick service. Food was okay, general airport food. Rita was an incredibly pleasant server from Portugal. She made the whole meal special and enjoyable.

Susan C.

Since we stopped over in Heathrow London on our way home from Greece, we quickly settled on fish and chips for a quick bite since our previous 3+ hour flight offered only a granola bar or a cookie for our breakfast along with a small bottle of water. The fish and chips with tartar sauce and a lemon wedge hit the spot. Delicious. Both the fish and the chips arrived within 10 or so minutes, cooked and seasoned perfectly and piping hot. The only drawback on the plate: minty mushy peas -- not a fan, and there was no substitute. Service was good, and the price for airport food, decent.

Cocktail and a local beer
Kevin B.

Terminal 5 is a gigantic terminal, but there's surprisingly few restaurants to choose from. We had a long layover on the way back to the US from Athens and we decided to grab lunch here. My wife got a cocktail and I got a local beer and they were decent. She ordered the Southwest salad and I got the Bondi burger. The food was just okay and while it was edible, we wouldn't choose to eat here again.

Laura G.

Great spot to enjoy good food and drinks while waiting for your flight to take off in Heathrow. Very welcoming and attentive staff. Our food came out very quickly as well. Priced decently especially for in an airport. Eclectically but elegantly themed.

Mexican Sunset
Melissa C.

A decent bar to enjoy a bevvie and meal while waiting for a much delayed flight back across the pond! It may be difficult to secure a seat, as this is a very busy terminal. Luckily, I was able to snag one of the last spots at the bar. Prices aren't inflated here, which was quite surprising if you're used to price gouging at many airports. My Thai chicken bowl was 17 pounds, and my Mexican margarita was 9 pounds. The marg was much better than I expected! The Thai bowl was also pretty good, it was a filling amount of food for the price. Service was pretty good, tho it did take a few attempts to order my meal. I received my beverage pretty quickly. It took a while to get the check, but I wasn't leaving anytime soon anyway!

Deja V.

Good services but the food needs lots of improvement . Too many countries dishes combined on one menu . They need to minimize and concentrate on couple of specialty items instead of every countries on a menu .

Entrance
Min Z.

Giraffe is located prominently at Heathrow Airport in London. - hard to miss. It is always a busy venue. The fast beat background music was upbeat and moved diners around. We ordered: 4*Flat white coffee: leaf pattern made with cream and coffee foam. Good coffee. 3*RODEO CHICKEN BURGER: chicken was dry. Requested naked burger without buns or fries. 4*FISH & CHIPS:I replaced fries with sweet potato fries. Fish was big and tender, served with bland mushy peas. 4*TERIYAKI BOWL: not salty or spicy, but flavorful.

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British Airways First Lounge - Very spacious & pleasant

British Airways First Lounge

(51 reviews)

£

Heathrow

It takes a bit of a walk and a few escalators to get to the British Airways First Class Lounge, but…read moreit is absolutely worth it. This lounge has the space as in a huge area, the relaxed vibe, the very comfortable chairs and sofas to make this the perfect stop and break when taking that 15-20 hour flight to Asia with the one stop in London. Well this stop is the best. The team here is outstanding. They have a greeter 30 feet outside the entrance. There have always been 3 staff members at the check in which is in seconds. Love the selection and top shelf beverage and wine variety. Really love the ice cream cart. Get a genuine and full English breakfast here. The handy QR codes make it so easy and convenient to order and instantly receive food, drinks and amenities right at one's seat. Enjoy the ultimate shopping experience as you jump on the " Reserve and Collect" computers to reserve and shop from any store or boutique at the airport. All this while checking out the sun teasing with a ten second appearance and the planes entering and exiting the gates a few hundred feet away The team here keeps the buffet stocked and picks up used plates in a jiffy. The sad part is leaving after settling into that beautiful LazyBoy armchair and hopping on the sometimes crowded elevator( excuse me lift) as the escalators going down are temporarily out. First Class all the way.

This lounge is accessible with oneworld emerald status. There is also a dedicated security area…read morethat leads directly into the lounge, which is great because theres no line at all. The lounge itself has plenty of seating all over the place. A full bar centrally located and a dining area with plenty of eating options. I was there during dinner hours, I didnt find the food to be anything special, but it was def better than whatever will be served on a plane. Be aware that this terminal is massive with its own train connecting 3 diff areas. So your flight might be up to 15-20 journey from the lounge if its in a far away gate. Would def recommend this lounge if you have access!

Aspire Lounge - infused waters dispensers and tip POS terminal

Aspire Lounge

(108 reviews)

££

Heathrow

Available through priority pass the Aspire Lounge is one the best of its kind. From the layout and…read morevaried seating options to tarmac views the scene is nice while food is good, especially the ratatouille. Service from Veronica was an added bonus. She's better than some of the Michelin star staff in London!

Prob my best experience here to date, this was third time attempting entry and my second time…read moregetting access. Reason being relative to the amount of traffic this terminal gets, the lounge capacity is very limited. The waitlist can be up 45+ minutes and it's not guaranteed that everyone on the waitlist can enter before they need to board their flight. This time it appeared they were giving some priority to people who had to board sooner as long as I was willing to share a table with another customer. In this lounge the staff assign seats to each customer which isn't something you usually see, though made sense based on the small size. Since I had only about 15 minutes prior to boarding time I wasn't choosy about comfort, really just wanted to grab a quick breakfast prior to getting on the flight, so this was fine by me. There's a small bar with breakfast selection of the day being "English breakfast" items: scrambled eggs, baked beans, crispy bacon, sausage. They also had some fruit/veg juices, pancakes (via a nifty little pancake machine), a bar with limited alcoholic drinks, and regular coffee/tea options. Functional enough for a quick stop though less comfortable than some other international lounges in terms of space, but still better than many lounges in the US when comparing quality of food.

The Concorde Room - Seating Areas

The Concorde Room

(39 reviews)

££££

Heathrow

The Concorde Room is a nice lounge. There were aspects of it that were luxurious, but then there…read morewere certain things that made it feel less exclusive. It's a lounge for First British Airways customers located in Terminal 5 at London Heathrow. The most premium feature of our visit was being able to dine in the private pre-flight dining booths. This is basically a restaurant-type experience. The food (we ate breakfast) was good and the high partitions in the dining area gave a nice sense of privacy. The service was top-notch and this was the best part of visiting The Concorde Room. After eating, we camped out in the lounge for what was thought to be about an hour, but turned into 3 hours with multiple flight delays. Good news is that the lounge is nice and does offer some outdoor dining as well, so there was plenty of natural light, but the lounge could've benefited from more partitions and more privacy. The decor is fine, but lacked the elevation and sophistication of other first class lounge products. The part where The Concorde Room loses a star is in the bathrooms. They are rather small, gender-neutral restrooms with poor lighting and they really felt like something you would've seen in just a regular terminal. Nothing luxurious about the restrooms whatsoever. Overall, The Concorde Room definitely delivers in the dining realm, but loses its luxury focus in other aspects of its execution.

We had a fantastic layover in the Concorde Room in LHR when flying BA. The staff was very kind &…read moreaccommodating, and we appreciated the "priority" for a shower that this stay conveyed. The food & bar were top notch an seating possibilities very comfortable. Highly recommended!

Giraffe - modern_european - Updated May 2026

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