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Crowded, noisy Terminal 5 is short on dining options, particularly during the morning hours. Giraffe was open and close to our gate when we got through security just past 7:00. The menu covers off British and "international" staples: fry ups, pancakes, smoothies, and healthier options like granola and avocado toast. Pacing myself for the day, I nabbed a double espresso and an avocado smash: brown bread topped with mashed avocado + pico de gallo + micro greens + pomegranate seeds, with two poached eggs on the side. It was satisfying but overpriced, even by airport standards.
Great location for morning connection flights, just out of security for transferring in the gate 5 area. Sunny upper level overlooking one of the larger duty free shopping areas. Proper English breakfast with a variety of Euro coffee options but sadly the Earl Grey was tea bags in a large American like mug instead of teacup saucer and teapot. I guess this is 21st century London. Prices are airport standard, which is to say, an arm and a bloody leg. Waitress was fluent in at least 4 languages. Charging stations at some tables, UK plugs or USB. If it's busy, you may have a wait at the loo, even men.
A-Okay breakfast at Heathrow. Very speedy delivery of our food, good variety on the menu, and generous portions. The major con was that it was quite expensive. It also took some time to flag down a server to pay our check, so I recommend if you have limited time to ask to pay as you receive your food.
There are not alot of food options in Terminal 5 at Heathrow Airport. We decided on Giraffe because of the wide variety of foods that they offered. It may look crowded but the food came quick. You also have the option to order and pay from the table. I ordered the Korean BBQ. It was delicious. The chicken was perfectly breaded and I liked that pineapple and noodles were included in the bowl. They also have a great kids menu.
We had 5 hours to kill in Heathrow so we decided to sit in for an early dinner . It's a nicely decorated restaurant bar . Service was pretty good , food so-so . I got the halloumi fries which was a small portion but was very tasty . Wife got the avocado smash toast with plenty of avocado , I wish the bread would be of high quality but it wasn't . Daughter 1 got the chicken tenders burger which was just ok . Daughter 2 got the chicken teriyaki rice bowl which was pretty good . The Coke Zero had no gas despite replacing it twice . Prices were in the high side
We ate at this place when we had a layover in London Heathrow airport. Found this place which looked decent and huge. Really big place. Got a table in almost 5 mins. And got food in about less than 10 mins. Lots of vegetarian options and food is fresh. Not very expensive on an average around 12 to 13 pounds. The fish we ordered was very tasty and waitress was super sweet too. Drinks were refreshing. We ordered a smoothie with mango and stuff and it was really good. Better to go for large than small as diff only 50 cents more. Overall a quick eat drink and leave place.
I'm currently on a layover at Heathrow Airport from Nice and was feeling a lil hungry and very tired so I decided to sit and relax at a restaurant. I rarely ever do that when I am traveling in the State. So last year I went to Wagamama because the picture of the soft boil egg on the advertisement board got my attention but this year the Apricot, Berries & Honey Porridge at Giraffe World Kitchen got mine and it did not disappoint!! From my 2+ hour observation of Giraffe, this place runs like a well oiled machine, almost non stop busy with a line the whole time I've been here. The service is efficient yet friendly. The line actually went by fast bc this crew is on top of it. The food comes out relatively quick considering how busy it it's. On the menu it says "Aim to serve all dishes in 10 minutes". It does seem to be the case and as busy as it is, they don't rush you. Hence I am able to start and FINISH this review. Pro tip:I would just asked for the bill ahead of time because that seems to be the only thing that might take a second. The restaurant has considerable real estate so they welcome large parties and solo diners. The price point is roughly £11-£17 per entree. Non alcoholic drinks £3.55-£7.00 plus beer, wine and specialty cocktails. Ambience is lively yet chill. Good world music playing in the background to match the eclectic world menu and decor. There is even a corner seat in a birdcage. I started with a large, tbh, not sure if it's a flat white or latte. I just pointed to large coffee on the neighboring tables bc I needed some caffeine! As I mentioned, the Apricot, Berries & Honey Porridge £7.75 caught my attention. Might be the best oatmeal I've had ever. The apricot & peach compote . Fresh fruit some other things but not too sweet. I didn't taste much honey, if any at all tho. You have the option of being made with water or steamed milk. He didn't ask me so I don't know what he brought out but it takes like water. which is fine because I'm a bit lactose intolerant. Presentation was pretty and it was So delicious! I'm definitely going to attempt this when I get back home. I wish it was 2x as big tho but it left me room to try THE FULL WORKS DAP. Essentially a fried egg, sausage, English bacon (aka ham) sandwich served with 2 hash brown rounds. £10.74. I ate it all separately bc I can't imagine sticking that whole sandwich in my mouth....in public. It was savory and hit the spot. That double back bacon is so flavorful. The Cumberland sausage was good but could have been cooked more for my texture preference. Hash brown rounds were nice and crispy! I am definitely coming back for that porridge! ps Bill came and tipped 15% and rounded up for charity (£27.00=$36.57) and it was a cappuccino! Let's see if my stomach will agree with the milk . A lil pricey for breakfo but I've been slumming it on food during my workation so today I can splurge. Last but not least, thank you Robert P for your service and letting me camp here before my flight. #feastwithme #servicelife
Since we stopped over in Heathrow London on our way home from Greece, we quickly settled on fish and chips for a quick bite since our previous 3+ hour flight offered only a granola bar or a cookie for our breakfast along with a small bottle of water. The fish and chips with tartar sauce and a lemon wedge hit the spot. Delicious. Both the fish and the chips arrived within 10 or so minutes, cooked and seasoned perfectly and piping hot. The only drawback on the plate: minty mushy peas -- not a fan, and there was no substitute. Service was good, and the price for airport food, decent.
Terminal 5 is a gigantic terminal, but there's surprisingly few restaurants to choose from. We had a long layover on the way back to the US from Athens and we decided to grab lunch here. My wife got a cocktail and I got a local beer and they were decent. She ordered the Southwest salad and I got the Bondi burger. The food was just okay and while it was edible, we wouldn't choose to eat here again.
A decent bar to enjoy a bevvie and meal while waiting for a much delayed flight back across the pond! It may be difficult to secure a seat, as this is a very busy terminal. Luckily, I was able to snag one of the last spots at the bar. Prices aren't inflated here, which was quite surprising if you're used to price gouging at many airports. My Thai chicken bowl was 17 pounds, and my Mexican margarita was 9 pounds. The marg was much better than I expected! The Thai bowl was also pretty good, it was a filling amount of food for the price. Service was pretty good, tho it did take a few attempts to order my meal. I received my beverage pretty quickly. It took a while to get the check, but I wasn't leaving anytime soon anyway!
Pretty solid food for an airport restaurant! They try to get food out without 10 minutes of ordering and ours definitely did. The Fish & Chips were large and plenty flavorful. I also enjoyed the chicken gyoza. Cute spot and service was great. Definitely a good choice, even if a bit pricey! read more
Great and fast service at London's Heathrow airport. If you ever find yourself in need a quick bite while flying to, or through London, definitely stop at the Giraffe. The food is great, the servers are funny, upbeat, and witty. And their customers leave satisfied and happy. It seemed to me they truly understand that traveling is stressful, and for that the staff tries to provide customers with as relaxing an ambiance as you can have in the middle of an airport terminal. Next time I stop in London, I'll make sure to visit them again! read more
19 days ago
One of the many restaurants to choose from here at Heathrow Airport. They have lots of seating available, even more to the side if needed. And the breakfast items are very good, especially the hash browns. Great staff too. We were brought everything we asked for, and were checked up on. Will definitely eat here again the next time we fly out of London. read more
Crowded, noisy Terminal 5 is short on dining options, particularly during the morning hours. Giraffe was open and close to our gate when we got through security just past 7:00. The menu covers off British and "international" staples: fry ups, pancakes, smoothies, and healthier options like granola and avocado toast. Pacing myself for the day, I nabbed a double espresso and an avocado smash: brown bread topped with mashed avocado + pico de gallo + micro greens + pomegranate seeds, with two poached eggs on the side. It was satisfying but overpriced, even by airport standards. read more
Great location for morning connection flights, just out of security for transferring in the gate 5 area. Sunny upper level overlooking one of the larger duty free shopping areas. Proper English breakfast with a variety of Euro coffee options but sadly the Earl Grey was tea bags in a large American like mug instead of teacup saucer and teapot. I guess this is 21st century London. Prices are airport standard, which is to say, an arm and a bloody leg. Waitress was fluent in at least 4 languages. Charging stations at some tables, UK plugs or USB. If it's busy, you may have a wait at the loo, even men. read more
A-Okay breakfast at Heathrow. Very speedy delivery of our food, good variety on the menu, and generous portions. The major con was that it was quite expensive. It also took some time to flag down a server to pay our check, so I recommend if you have limited time to ask to pay as you receive your food. read more
There are not alot of food options in Terminal 5 at Heathrow Airport. We decided on Giraffe because of the wide variety of foods that they offered. It may look crowded but the food came quick. You also have the option to order and pay from the table. I ordered the Korean BBQ. It was delicious. The chicken was perfectly breaded and I liked that pineapple and noodles were included in the bowl. They also have a great kids menu. read more
We had 5 hours to kill in Heathrow so we decided to sit in for an early dinner . It's a nicely decorated restaurant bar . Service was pretty good , food so-so . I got the halloumi fries which was a small portion but was very tasty . Wife got the avocado smash toast with plenty of avocado , I wish the bread would be of high quality but it wasn't . Daughter 1 got the chicken tenders burger which was just ok . Daughter 2 got the chicken teriyaki rice bowl which was pretty good . The Coke Zero had no gas despite replacing it twice . Prices were in the high side read more
We ate at this place when we had a layover in London Heathrow airport. Found this place which looked decent and huge. Really big place. Got a table in almost 5 mins. And got food in about less than 10 mins. Lots of vegetarian options and food is fresh. Not very expensive on an average around 12 to 13 pounds. The fish we ordered was very tasty and waitress was super sweet too. Drinks were refreshing. We ordered a smoothie with mango and stuff and it was really good. Better to go for large than small as diff only 50 cents more. Overall a quick eat drink and leave place. read more
1 year ago
I'm currently on a layover at Heathrow Airport from Nice and was feeling a lil hungry and very tired so I decided to sit and relax at a restaurant. I rarely ever do that when I am traveling in the State. So last year I went to Wagamama because the picture of the soft boil egg on the advertisement board got my attention but this year the Apricot, Berries & Honey Porridge at Giraffe World Kitchen got mine and it did not disappoint!! From my 2+ hour observation of Giraffe, this place runs like a well oiled machine, almost non stop busy with a line the whole time I've been here. The service is efficient yet friendly. The line actually went by fast bc this crew is on top of it. The food comes out relatively quick considering how busy it it's. On the menu it says "Aim to serve all dishes in 10 minutes". It does seem to be the case and as busy as it is, they don't rush you. Hence I am able to start and FINISH this review. Pro tip:I would just asked for the bill ahead of time because that seems to be the only thing that might take a second. The restaurant has considerable real estate so they welcome large parties and solo diners. The price point is roughly £11-£17 per entree. Non alcoholic drinks £3.55-£7.00 plus beer, wine and specialty cocktails. Ambience is lively yet chill. Good world music playing in the background to match the eclectic world menu and decor. There is even a corner seat in a birdcage. I started with a large, tbh, not sure if it's a flat white or latte. I just pointed to large coffee on the neighboring tables bc I needed some caffeine! As I mentioned, the Apricot, Berries & Honey Porridge £7.75 caught my attention. Might be the best oatmeal I've had ever. The apricot & peach compote . Fresh fruit some other things but not too sweet. I didn't taste much honey, if any at all tho. You have the option of being made with water or steamed milk. He didn't ask me so I don't know what he brought out but it takes like water. which is fine because I'm a bit lactose intolerant. Presentation was pretty and it was So delicious! I'm definitely going to attempt this when I get back home. I wish it was 2x as big tho but it left me room to try THE FULL WORKS DAP. Essentially a fried egg, sausage, English bacon (aka ham) sandwich served with 2 hash brown rounds. £10.74. I ate it all separately bc I can't imagine sticking that whole sandwich in my mouth....in public. It was savory and hit the spot. That double back bacon is so flavorful. The Cumberland sausage was good but could have been cooked more for my texture preference. Hash brown rounds were nice and crispy! I am definitely coming back for that porridge! ps Bill came and tipped 15% and rounded up for charity (£27.00=$36.57) and it was a cappuccino! Let's see if my stomach will agree with the milk . A lil pricey for breakfo but I've been slumming it on food during my workation so today I can splurge. Last but not least, thank you Robert P for your service and letting me camp here before my flight. #feastwithme #servicelife read more
1 month ago
10 months ago
Since we stopped over in Heathrow London on our way home from Greece, we quickly settled on fish and chips for a quick bite since our previous 3+ hour flight offered only a granola bar or a cookie for our breakfast along with a small bottle of water. The fish and chips with tartar sauce and a lemon wedge hit the spot. Delicious. Both the fish and the chips arrived within 10 or so minutes, cooked and seasoned perfectly and piping hot. The only drawback on the plate: minty mushy peas -- not a fan, and there was no substitute. Service was good, and the price for airport food, decent. read more
Terminal 5 is a gigantic terminal, but there's surprisingly few restaurants to choose from. We had a long layover on the way back to the US from Athens and we decided to grab lunch here. My wife got a cocktail and I got a local beer and they were decent. She ordered the Southwest salad and I got the Bondi burger. The food was just okay and while it was edible, we wouldn't choose to eat here again. read more
9 months ago
Great spot to enjoy good food and drinks while waiting for your flight to take off in Heathrow. Very welcoming and attentive staff. Our food came out very quickly as well. Priced decently especially for in an airport. Eclectically but elegantly themed. read more
3 years ago
A decent bar to enjoy a bevvie and meal while waiting for a much delayed flight back across the pond! It may be difficult to secure a seat, as this is a very busy terminal. Luckily, I was able to snag one of the last spots at the bar. Prices aren't inflated here, which was quite surprising if you're used to price gouging at many airports. My Thai chicken bowl was 17 pounds, and my Mexican margarita was 9 pounds. The marg was much better than I expected! The Thai bowl was also pretty good, it was a filling amount of food for the price. Service was pretty good, tho it did take a few attempts to order my meal. I received my beverage pretty quickly. It took a while to get the check, but I wasn't leaving anytime soon anyway! read more
Giraffe is located prominently at Heathrow Airport in London. - hard to miss. It is always a busy venue. The fast beat background music was upbeat and moved diners around. We ordered: 4*Flat white coffee: leaf pattern made with cream and coffee foam. Good coffee. 3*RODEO CHICKEN BURGER: chicken was dry. Requested naked burger without buns or fries. 4*FISH & CHIPS：I replaced fries with sweet potato fries. Fish was big and tender, served with bland mushy peas. 4*TERIYAKI BOWL: not salty or spicy, but flavorful. read more
Whenever you have a layover in Terminal 5, Giraffe becomes a solid spot to grab a quick bite while still experiencing restaurant quality food. I was grateful to see that they had some good vegan options available. I went with the Veggie Brunch Plate (£11.50) made vegan by swapping the egg for another sausage. The rest of the plate contained sautéed mushrooms, tomato, chips, and smashed avocado. Digging into this plate was a fabulous way to get my body into the European time zone. It was essentially an English breakfast minus the beans and the toast that should have come with the smashed avocado. Everything was well seasoned including the veggie sausages, which I really enjoyed. Although they said it would take 20 minutes for my food, it actually came out within 5 minutes of placing my order. Overall, I'm happy I was able to spend some time relaxing and enjoying a meal while waiting for my gate to appear. read more
I'm not one to say airport food is my favorite, but this spot is actually great. We had some extra time to kill and decided to sit here. They "promise" food will be delivered within 10 mins of ordering and this held true for us! We ordered the English breakfast and it was such a big portion! My husband and I were able to split it down the middle and felt very comfortable. The food itself felt fresh and fairly akin to what I expected. We also got coffee and a smoothie all good. I think another cherry on top is the service itself. Everyone was so kind, friendly and thoughtful which was surprising because we were there at 6 AM. Recommend before a flight. They also have TVs with flight info! read more
1 year ago
1 year ago
If we were rating it on decor it would be 5 stars. But the food was disappointing and disgusting. The service was fast but only because the food was frozen. Stay away from the kids pizza and the "fresh" orange juice. Eat elsewhere! read more
4 years ago
Quick seating to our charming little table in this bustling but beautiful airport. Terminal 5 brings all of London within it's doors including good food. We were hungry for breakfast and chose the eggs royal which is a spiked Benedict so to speak. Deliciously seasoned with a pesto hollandaise together with a big English breakfast. Their coffee and shakes were delightful. A flavorable robust blend that made it enjoyable drinking it black. read more
2 years ago
2 years ago
Came here for breakfast prior to flight and I was agreeably surprised with how good I was! It was very busy, but we only queued for 5 minutes, then within 10 minutes a waiter came. There was a very good set of options and we went for the healthy route ordering avocado smash with extras - poached egg and smoked salmon, plus a coffee. It arrived within 10 minutes and the quality and quantity were excellent with a large slice of toast, 2 eggs and a big roll of salmon. It tasted great, as did the coffee. The cost came to under £20 per person which was great. We'll be coming back here next time we fly.... read more
Heathrow Airport is not only huge on its own but has an enormous number of eateries ranging from every type, style and atmosphere imaginable - from high end to lowly hole-in-the-wall types. The selections are simply extraordinary. When departing England through Heathrow, we decided on Giraffe because of their extensive menu and open seating areas. It turned out to be a brilliant choice of eatery where one can have a comfortable and tasty well-prepared and economical breakfast, lunch or dinner overlooking the famous Heathrow runway. The Giraffe menus are diverse with distinct dishes. Breakfast, lunch, dinner of varying styles: British; Indian; American; Mexican; Korean; Turkish; on and on. We decided on having our final Full English Breakfast which consisted of Smoked (English) bacon, a couple of juicy Cumberland sausage, incredible sauteed mushrooms, a roasted tomato, hash browns, toasted white bread and over easy eggs. Very, very good. Good and fast... they have their food serving and processes down to a science. This is definitively a great place to eat while at the airport. Highly recommended, and Kudos Giraffe... a job well done! read more
The drinks came out fairly quickly which was nice. I waited about 45 minutes for my Caesar salad which was frustrating because the sign up front states an average of 10 minutes from when you order to when you get your food. The chicken on the Caesar salad was very dry and I had to drink water to get it down. The nachos were not bad for airport food. read more
Wanted a quick snack while waiting for a connecting flight. Ordered an order of sweet potato fries and Diet Coke (real adventurous lol). I've had better sweet potato fries, even with salt there isn't much taste. My friend ordered the grilled chicken sandwich and it was okay but bland. The ambiance is nice but our server seemed a little overwhelmed. Took another tables order before ours (they sat next to us). The couple on the other side tried getting her attention and finally did. I may try Giraffes again and order something different next time. read more
3 years ago
Food came to the table within 12 minutes of ordering. It pretty good food. No complaints except it was a thousand degrees where we sat. Definitely worth sitting down to eat waiting to fly out. read more
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More info about Giraffe
No 1 Grand View - Upper Level Terminal 5
Hounslow TW6 3XZ
United Kingdom
Heathrow
Directions
020 3117 5500
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http://www.giraffe.net
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Giraffe - modern_european - Updated June 2026
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