Very cool atmosphere! It was very fun. Cheap prices. Best place in San Diego! Would come again. Love it

This trampoline park is amazing and has the best staff. Everything is very clean and organized. Everyone is very friendly and they look after the children the whole time. read more

Never again!!! They had a coupon for $8 for open air jump valid on Wednesday and Thursday only from 10 to 5 which expired at the end of the month. So I take a long lunch to treat my son and his friend. Lo and behold they are not honoring it since it is President's week. The coupon says nothing regarding this. Now I don't mind paying full price, but this is just a douche move. Not to mention that the attendant was just rude about it. He could have easily honored it without anyone being the wiser. On the plus side I did discover Lighting Brewery close by while they were jumping. I expect that review will be much better. read more

It was an extremely fun experience especially during the night when they turn off the lights and make everything neon. The employees make sure everyone is safe and can still have fun at the same time. read more

My child has been here a few times with friends. She competes in tumbling and is very competent on the trampolines. This time I came and actually stayed to watch. I am horrified at the complete lack of safety. I have seen three collisions in under 5 minutes. This place is an emergency room visit waiting to happen! Kids run randomly through the tracks while a child is in mid-flip. The "referee" is nowhere to be seen. There is at most two in the entire place and not doing anything except making sure they have the correct time wrist band. Does this place have any safety rules????? Extremely scary!!!! Very surprised they are still in business and haven't been sued. read more

Our favorite trampoline park. Kids always love it and staff is always friendly and helpful. We had an event there recently and staff went above and beyond for us. Much appreciated! read more

We had our kids birthday party here. It was fantastic! The customer service was awesome, they were all over it. It's totally worth it. We have also gone just to jump around for an hour. Great for kids and adults. read more

Great facility but WAY too crowded, especially on weekends. We waited in line for 50 minutes just to pay (we already had all the waivers filled out online). And that included several people in front of us leaving because it was taking too long. Turned out to be a terrible birthday party for my daughter. read more

Get Air Poway - Just a small part if the line - Trampoline Parks Near Me - Poway, California

We booked our son's birthday party here and all our guests had an amazing time. I'm glad we didn't listen to the reviews because everyone was super helpful especially the Manager, Sarah. She went above and beyond to ensure my son and his guests had a blast. Thank you, Sarah! read more

It's really disappointing they have discontinued their Guest Wi-Fi. It makes it difficult for parents who want to be productive while their children jump. I'll chose a different trampoline park next time. read more

The two stars are pretty much for the good wi fi, so I could work while the kids jumped. The rest was a big thumbs down. When you have a 7 and 10 year old, you see a lot of trampoline parks. This one wasted a lot of my time and money, and will not be visited again. Caveat- the Vista Get Air is really great. Seems like it's under different management. I brought a group of kids during spring break and the first thing that struck me was the hugely long lines. I've never seen anything like it! It took us almost 30 minutes to get through the line. They had only two people working the registers. There were "birthday party" check in registers to the side with someone standing there but doing nothing to help take overflow people. There was a manager-type-looking woman there but she was doing nothing to help expedite the line. As you can imagine, all the kids waiting to jump were losing their MINDS. It was mayhem. It was the gates of Hell. When we finally did reach the holy grail of the check in, we were told that all in our party needed to by the special grippy socks. Now, mind you, we have about 10 pairs of these left over from birthday parties at home but didn't know to bring them - to the tune of 2.75 per kid. This felt like a big scam to me. By this time I was mad. Once they started jumping, we noticed that a large section of the floor was blocked off with cheap yellow caution tape. This happened to be half of the foam pits, and the kids were understandably losing it again because if it's one thing they love, it's foam pits. Grrrr. So I really enjoyed the free wi fi, as mentioned. Other than that, save your time and money and take your grippy socks to the Vista one. read more

This is about to get real crumudgeonly. Let me start by saying my kids love this place. It tires them out like nothing else. BUT..... 1. Why do you play the same three pop songs? 3!? Over and over. It's terrible. Why?! No good reason is possible. 2. When someone sits in the ARMCHAIRS THAT REQUIRE PAYMENT without paying, it beeps incessantly. We sat and listened to that through the entire party while two clueless people just sat. It was annoying and pretty terrible. 3. They let another party bring in a yippy dog and let it wander. The dog nipped and barked at the kids in our party. Stupid. read more

I was very disappointed with my experience here recently. We attended my nephew's 7th birthday party here last weekend and they are WAY TOO STRICT. Firstly, the birthday boy and his brother were separated and had to jump separately because his brother is under 46". What made this worse was there were way more younger kids than older attending the party so there were literally 20 plus toddlers and kids under 46" crammed in the small air area (and that doesn't include the parents that were in there playing with their kids) and barely any older kids jumping in the large air area. The party was from 10am to 12pm so in the morning there was hardly ANYONE jumping in the big air area. So how is cramming a ton of kids/parents in one small area safer than letting them spread out? It made no sense and tons of the kids and parents were very disappointed. I understand there are rules and liability issues but I still feel the rules here are ridiculous. What was also annoying was my husband had to fill out and sign the online waiver for himself and our daughter at this location even though we have all jumped at the Get Air in Vista many times. I asked if they could just look us up in the system and the guy at the front desk said "Oh the two systems aren't able to talk to one another so you'll have to do a new one here". Made no sense to me. They also require jump socks at this location (another thing you have to buy) and at the Vista location they no longer do. Vista also has better customer service. Thank goodness I live closer to the Vista location because I won't be going to this Get Air again. read more

Don't book a party there. Just worst experience ever I didn't even meet my party "host" until the moment we were leaving while he was questioning my son and his friend thinking they were there for free, ironically. I gathered the kids and did everything myself since the host was NEVER there, hence that's why he didn't recognize my kids. TERRIBLE SERVICE! I had to go downstairs several times and all staff have a don't care attitude like they are doing you a favor when they aren't even doing their job. I paid for a party host I never met until we were leaving hours later and then he states without a care in the world "well 3 people quit today" no apology and the manager had the audacity to say everything was taken care of when I did everything myself and had to keep asking front desk several times to bring everything that was missing, just absurd and total rip off. They don't care because after all it's not their child or their money. Worst experience EVER, TERRIBLE SERVICE!! read more

Went to this place for the first time yesterday with my two kids. My wife and I are visiting from out of town and were looking for some kid-friendly places to visit while in San Diego. I was worried there wouldn't be much for my kids to do since hey are considered "little air" but luckily their jump pass was cheaper and they had a great time. Jamie was very helpful and explained the areas they could play in, the bounce house is great for little ones. She also told us about Groupon promotions, which are a great deal. So glad we found this place, and thank you to Jamie! read more

My daughter had been BEGGING me to come here for months. I avoided it like the plague because my daughter isn't quite old enough for me to drop-go-come back and pick up. Ultimately it meant I would be hanging around for the duration of the visit. A place packed full of kids, loud music and total chaos is not something I look forward to with gusto. To my surprise, the place was very clean, the music didn't burst my eardrums, staff actively managed the jumping activities. and there were places to sit for the adults watching. My daughter and her friends tired out after an hour which cost $14. One hour was totally enough. She loved it and I didn't hate it! More couches and places to sit for adults please! read more

Turn on the Air Conditioner, please!! Came here a couple nights ago. I almost died of heat exhaustion because they had big fans in the ceiling but did not turn on the air conditioning. This was confirmed when I asked the girl at the front desk why it was so hot and she said that the manager sometimes turns off the air to save money....and its a heat wave here in San Diego..... Another complaint is that the concessions are incorrectly advertised. On the vending machine it is clearly marked that all drinks are $2.00. When I put two dollar bills in the machine it asked for $2.50. I showed another girl at the front the mistake in the displayed prices and rather than give me the displayed price, she charged me the full $2.50 plus tax. It seems minor but customers should not be charged for an establishment's mistake in advertising. It definitely left a bad impression on me. Poor management, will not return to this location given that there are other trampoline parks in town. read more

This place was great until they started enforcing a bunch of ridiculous rules. My 7 year old who jumps there regularly was suddenly to short to jump and she is a level 3 competitive gymnast. This place is going down hill!!! read more

My daughter and I attended a birthday party held here for one of her preschool classmates and she had an absolute blast jumping around. It helped get all that energy out and it was nice to finally meet some of the parents of the kids that go to school with her. I was a but worried reading the negative yelp reviews that 1. We would get stuck in line, 2. Getting delayed by filling out waivers, 3. Parking situation. However- 1. There was a separate area to check in for birthday party groups, 2. We saved time by filling out and submitting the waiver forms online, 3. When there is no parking in their lot, you can employ parking at the staples plaza across from their facility. I will definitely have to return here during the weekday when my daughter is not at school and I'm off from work- I bet its better without the weekend crowd. read more

The park as a whole was super great and fun. The worker at the time, Penny, was super helpful and kind and had great service especially for being the only worker at the time! Would definitely recommend read more

Having been to many of the other parks, Sky High etc, I really enjoyed this place. It was a bit crowded but then again, it was a Friday night during summer. The layout wasn't as great as others. It does have that "skate park" feel though which is cool if you like bouncing from one element to the next. One thing that I miss is having a huge layout of the flat trampolines all hooked together like Sky High Has. Nice facility, clean and tons of happy faces. We've been here several times. The kids love the place and it's "hidden" exercise for them... and me too! Try the week day evenings for a nicer pace and smaller crowd. They're always running groupon deals, too so be on the lookout. read more

My kids love this place but all the unnecessary rules are crazy. I had to have a white wristband just to watch them The kids now have to have socks (of course we have to buy them) I couldn't even have a bottle of water with me. Give me a break! There are too many other trampoline places out there. The waivers are fine and I understand that but give me a break on all the rules. This place is expensive and ridiculous! Sucks the fun right out of it. We won't be back! So long Get Air! read more

We came here a few weeks ago for my baby cousin's birthday. It is a pretty big jump place! There is an area for the baby kids and another area for toddlers and up. I didn't get to spend too much time on the bigger trampolines because I was watching my two year old cousin in the little one. Upstairs is a private area where you can have your party. The staff is a bunch of kids though so they were not particularly friendly or helpful. Most of them seemed like they hated their jobs. Overall, a good place for kids! read more

We went to Get Air Poway today for the first time. The facility was very clean and the staff members on hand today were all nice and friendly. They have a special discount for families with special needs children which I appreciated. I felt like the staff allowed kids to be kids and have fun but still made sure everyone was safe. They weren't too overbearing. We will definitely go back. read more

Get Air Poway - Trampoline Parks Near Me - Poway, California

Extremely fun for all ages! Parking is a bit of a hassle and businesses around have signs: NO AIR TIME PARKING-tow zone.. Facility is nice and cool with a few vending machines. I had a good time although I didn't jump. I'm waiting for the aerobic classes to begin staff is VERY BUSY but courteous. Of course there are waivers to sign for jumpers and non-jumpers so if you do it online prior to the visit, it will go quicker. OH... And on the party rooms are located on the second floor, but there are nice couches up there while you wait. Wish I would've known this one lol.... read more

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Gotta' say, I am in love with this place! Went here the other day for a group outing and wasn't sure I wanted to participate. I saw a Living Social deal and used it... and I'm glad I purchased it... this place is fun! I spent most of my time in the pit area jumping into the foam. My only complaint is that it was a bit crowded (I went on Veterans Day so that may be why) and there was just too many people running and jumping around on the trampolines. I would definitely come back again. Still.. there are some negatives... I hated the fact that they didn't have lockers, just cubby holes. It's annoying. You can't bring anything in your pockets, so if you have keys, wallets, cell hones etc then you have to leave them unattended in an open cubby hole. That's pretty unsafe! I don't want someone stealing my stuff! I ended up putting my stuff in a friend's purse so my stuff was hidden but it still is annoying. When I asked the attendant about the situation she was like yeah, you can put your stuff in your car. Now why would I walk to the establishment then pay then walk back to my car! Annoying. Also, the place like I said was packed. There was no parking. I ended up parking across the street at the mall. That was annoying as well. It should also be noted that the staff didn't care who was able to jump. You have a wrist band that you wear that allows you a certain time and they tell you when your color must leave. Several people still played in the area and the staff did nothing. Just saying... I didn't care but I know some people would because they are essentially playing for free... Despite that, it was fun inside and it was very enjoyable for me. read more

The staff at the front desk was friendly enough, but that's all the customer interaction there seems to be. No one patrolling the courts to monitor the jumpers, so when a guy landed on his neck tonight, his friend and I were the only ones helping him. There was a very thick smell near the foam pit area, something akin to feet and concentrated air freshener. Juuuuust a little strong for my nose. No food aside from vended drinks, which is unfortunate, the smell of fried food would be a welcome alternative to the other one. We had to referee our own dodgeball game with a group of strangers, and the balls were nearly unusable. They come in different sizes and most of them have the structural integrity of a partially deflated balloon; all the wrist-flicking in the world won't make those things fly further than a short distance. Everything above isn't that big of a deal, to be honest, but one thing really bothered me. The safety pads in between trampolines are very thin and offer little to no protection from the metal bars underneath them. I landed on a pad just once and my foot was aching the rest of the night, if I fell on something else I'd be screwed. Further, there were exposed metal edges around the bases of some of the carpeted platforms where the padding was warped. Despite all this, I did sign the safety waiver, so why would they need staff on the courts to enforce the rules or provide first aid? It's a genius business model, really. So much money saved on labor, well done. read more

TL;DR - Great if you have older kids not great for little kids. We have two kids 3 and 5 and went to Get Air Poway and had a less than ideal experience. The toddler/little kids area (46" or shorter) is very small and doesn't have much trampoline space. We were required by the staff to stay in there or in the foam pit area. They were restricted because of their height rather than ability. Ironically the rest of the trampoline space had fewer than 5 people on it at any given time while the tiny kids area was at capacity. They had a greater chance of getting hurt there than had they been bouncing with the taller kids elsewhere. Yet without fail the Lifeguard staff were ready and willing to have our kids move out of the empty trampoline area and back into the small kids area. Super frustrating. We're not coming back until our kids are taller. It would be nice if "management" could intelligently adjust restrictions on bouncing when the main area is basically empty. Why leave the entire large trampoline area vacant and max out the toddler area? read more

Pretty cool place, but it's very disorganized and there's too many unnecessary rules. Kids 10 years and under is free and everyone else is $15 for 2 hours. You are forced to purchase special socks for $2.75. Overall, a fun and different experience for your kids. Make sure to sign the online waiver instead of wasting more time when you arrive. read more

So I wasn't sure what to think about this place with the mixed reviews. We went for tot time which is from 10-12. My son is 2 and had a blast. He liked play with the balls and running around and jumping in he foam. The price was a little steep I think it was over $25 for both of us and to get socks, which we are saving. There were a lot of kids bigger than 46 inches but they were respectful of the tiny ones running around. We will be back for sure. read more

Fun way to get some energy out. We have been coming to Get Air Poway since it opened. Policies and prices change often, depending on the seasons, so check ahead of time for prices. (Cost them a star) During the school year, in the mornings, you can get some great deals. Like I said, we've been coming here for about 4 years, but this is my first review. I just had to commend front desk manager Micah for his superior customer service. My kids and I, 4 and 7 years, come in the morning for Mommy and Me time, however, even though PUSD began school that day, they were still on their summertime schedule (no Mommy and Me on Wednesday). Anyway, Micah explained the policy, and made sure both my kids were able to jump to their heart's content that day. I paid the full fee but I felt he did his job well and was understanding to my frustrations. read more

Alex is incredible. So here's what happened: we booked my son's party weeks ahead of time and showed up 15 minutes before the party was supposed to start. Nobody could find us in the system. I'm sure Alex saw the sheer panic on my face and calmly took us aside to find out the problem...turned out we accidentally booked Pomona instead of Poway! Oops! Alex once again stayed so calm and composed while he called Pomona, found out our order, cancelled it, somehow transferred it to Poway, found a table for us and got us help to set up quickly. His calm attitude calmed us down and we started the party like nothing had happened. Ten 7 year old boys had a blast and the party was a success. Thank you Alex, you totally saved the party! read more

Really Fun! If you have a chance to go take that chance you wont regeret it I look forward to it everytime! Be careful And most importantly HAVE FUN! read more

This is the second Time I had a party here & I think their service has improved. I had a birthday party of about 25 adults and 30 kids. Their manager accommodated me for my sons birthday party by giving me a private section since I had too many adult guests without charging me extra & moved another party to another room. They gave us extra goodie bags and ice cream for the kids that were not part of my original guest list. They don't have an elevator for the upstairs party room so it was very hard to take everything up & down. I felt bad for the employee that had to carry all this stuff since there wasn't many employees to help her but she was so sweet & my guests all helped to get the work done. read more

Nice facility, but the upstairs is NOT Handicap Accessible. There's NO elevator. Our hostess mentioned that they had a room downstairs, but the room is only suitable for a party of 40. Our party had 60 people in it. I also noticed a gentleman in another party that was in a wheelchair and he had to stay in the front area, unable to even watch his kids jump and have fun and I hope that his party was on the ground floor. The hostess was kind enough to take our presents and cup cakes to our private room. Unfortunately, she forgot about 10 presents on the cart and I had to go all the way back from Escondido to pick them up. The hostess didn't really do anything else, like at Sky Zone. At Sky Zone, there are two hostesses assigned to each party. They serve pizza, drinks, and cake to the party goers. Not so much at Get Air. Very disappointing. We had a 7 year old at our party that happened to be 45" and the manager wouldn't let him jump in the main area, even with adult supervision. Needless to say, the child didn't want to play in the "toddler" area and I don't blame him. Idiot rule, if you ask me! Ridiculous! Having said all the above, WE WILL NOT BE coming back and I'm thinking about calling a lawyer to check and see if they're compliant with Handicap Laws. Stay tuned! read more

I have three kids ages 9-13. We have been to numerous jump parks in the San Diego area. I live right next to two in the South Bay. It's summer and super hot outside. I needed a place to burn the crazy out of them. We are also moving and short on cash so I turn d to Groupon. Thankfully Get Air had plenty of choices. I signed up on my phone and made a few mistakes singing the boys up for camp. Deb the manager "held my hand," kindly and genuinely gave me options that best suited my family. Deb was honestly the savior to my day. And now that the boys have two days of camp she also saved my week. Thank you Deb for being the kind of manager that helps parents not worry about their mistakes!$$! You ROCK!! Go POWAY!! read more

We recently visited with our grandkids. We haven't taken them to a trampoline park before so we don't have anything to compare it to. We wanted to find a place that had space for a 10 year old and a 3 year old which this was listed to have that. We only paid for an hour since we knew they would get tired out after an hour. We did waivers online so that made check in quicker and the service to start with was friendly. The kids had a good time but we had one major complaint and that is the reason for 3 stars. This was during Thanksgiving break and it was a busy day. The 3 year old had 2 play areas that she could play in. One with trampolines, slides, and foam pit for 46" and smaller. The other was more soft structures with an obstacle course listed with 48" and smaller. I know not everyone is a rule follower but we generally do especially with regards to safety. When the 3 year old wanted to play where her brother was we didn't let her. So it was very frustrating that bigger kids kept coming into the toddler play areas. It was constant. Several times I asked a couple of them to not play there because they were jumping by the little kids and running quickly and slamming into things. My granddaughter also told a kid she as too big as she knew they weren't supposed to be in there. Unfortunately there were parents some of the time with their older kids in these areas. One who even tossed his 5' kid into the foam pit. Another was taking pictures of her approximately 12 year old son climbing up the slide area. I had to tell my granddaughter to get down as she was behind him and I was concerned he would slide down on her. These kids just kept coming into both areas to play. My husband asked if they do any walking around to keep them out and was told that they don't really do that, it's up to the parents to tell them to leave and that is what the release of liability is about! This isn't about the liability, it's about paying for an area for a toddler to safely pay and then not being able to do that! So frustrating. If someone even walked around every 10-15 minutes the older kids would know they are getting kicked out. We couldn't even find an employee anywhere in the play areas the entire time we were there. We ended up leaving with about 10 minutes left because of the concern of the little one getting hurt. Unbelievable to have no effort made especially on a holiday when I am sure it was extra busy. read more

Had my son 13 year birthday party here. It was great! I highly recommend it for teenagers and loved how my toddlers had their own space also jump around.. and have fun... we did go on a Friday night at 8 o'clock so we had no problem with crowds or rushing it was perfect! Thanks Get Air! read more

I've been hear twice. Once for a party and then brought my 2 yr old for toddler jump because she loved it. I am only giving this place two stars because it was cleaned and maintained. However when we came for toddler jump it was ridiculous First off the site advertises $7 toddler jump between 10a to around 12 or so. They site does not say for one hour only. The lady told the kid to give us the best deal possible since we wanted to let our toddler jump for 2 hours. He charged the full $17 price but because we waited in line for 20min and wanted to get my daughter jumping I didn't fight about it. Now onto the 1 nozie ref who is very rude. He wasn't commenting much on toddlers who were being ruff, just to parents for ridiculous stuff. My husband and I were trying to show our two year how to play in the pit of foam. We weren't throwing anything or being ruff. Just sitting in the foam to show our toddler how to play in there. The ref comes over and says if we are going to just sit in the foam for longer than 20min he is going to ask us to leave. What.....? This kid obviously bothered with his life to say such nonsense. I don't think we will be going back often if at all. Pump it up is so much better. read more

Used to love coming here because my boys love the time to get their energy out. However the last few times I went it was horrible. My kids jump in the toddler area which is small but perfect and the parents are supposed to stay and watch their kids since they're all under 5. There used to be an employee that would stay in the area to moniter. Now the parents seem to drop off their toddlers and take off while their kids go nuts and hit other kids. 2 of the kids kept hitting all the other ones in their trying to jump and while their parents were no where to be found, not once did a staff member come by to check on things and notice this. For 20 bucks for 1 just hour for 2 kids to jump we left before 40 minutes because of the chaos. If staff paid more attention to the toddler area that needs it most it would be a decent place to take kids. Also they need new foam blocks in the foam pit as most of them look destroyed and tore apart. read more