Compare to the trampoline park in Miramar, I like this one a lot better. This trampoline park is bigger, with a big obstacle course for older kids and a dedicated toddler part that's got a climbing area. And way less arcade games at the front. When we pay to go play at the trampoline park, I don't want my kids to get distracted by all the blinking arcade games. So I prefer this one over the one in Miramar. We came for a birthday party and the host reserved a dedicated room for the party. That was nice to have our own space. This place is popular for birthday parties because that same day, there were at least five other birthday parties and they have multiple parties at the second floor open space. It felt a little messy for the parties at the open space outside of the room. How do you know which table is for which party? read more

The trampoline park, Get Air , in Poway just got a HUGE renovation and it's AMAZING ! It has everything from tons of trampolines and slides, balls pits, a zip line, and a bunch of other fun jungle gym activities to keep your kids busy for hours! They have a section for the littles and even a few massage chairs for the adults who don't want to partake in the park's activities (We love running around with our daughter and feeling like a kid again on the slides and trampolines ). Follow @allthingsfoodinsandiego for more must try San Diego restaurants, date night ideas, food experiences, kid friendly spots, with a sprinkling of home-cooking! read more

Get Air Poway - Adult seating area - Trampoline Parks Near Me - Poway, California

The good: so much to do. Huge trampoline space. Multiple huge play areas. The bad: Small parking lot that fills up fast. Clearly a "well loved" place as everything is dirty and banged up -- we even saw water leaking from the ceiling over the trampoline area. The 46" and under area is not monitored, so kids of all sizes are in the toddler zone. While things appear to be padded, they are not. It's simply material over metal. My kids took multiple hits on things, including my son's head. Overall: good spot to go on a rainy day. Expect it to be crowded. Get there when it opens. Decent price point. read more

Always a good time for the kids. Fun music and bright lights. Lots of room for kids to jump around. If you need a space for a party, they have that too. Very simple and affordable. Friendly staff and a clean facility. Be back soon. read more

Get Air Poway - Friday night lights - Trampoline Parks Near Me - Poway, California

I had a party here this past weekend, and was told I could arrive to set up 45 minutes early. I even called TWICE earlier that week to confirm. The manager told me himself in person that I could. The day of the party, I called one more time to confirm, but was told that I could NOT set up that early. Are you serious??? I had asked to speak to the manager over the phone, and suddenly he told me I could only come 30 minutes early as opposed to what he had told me a few days prior. After checking in 30 minutes early, there was STILL a party going on. When speaking with the employee Samantha, about getting the room cleared out so I could have the time I NEEDED to set up, I recieved a nasty attitude from her. The manager ended up getting involved, and he appologized for their "inconviniences". Then he proceeded to explain how he is "new" and that theyre "doing the best they can" while giving me a bunch of other nonsense excuses. This place is a MESS. The staff were rude and the manager clearly is not cut out to operate the establishment. I regret ever wasting my money and time coming here after how we were treated. read more

We visited Get Air today - the first time in years! We were excited to see the improvements with the slides and ball pits. Unfortunately, we left disappointed as they now let kids jump with flip boards (think scooters without the wheels). How is this safe?! An employee told me the bottom is made of foam but it's still a metal handlebar. We saw kids swinging their boards around and it made me so nervous, particularly for the young kids! On top of that, the check in process remains slow.... It's silly to have to wait 15-20 minutes to check in even after you bought tickets online and signed waivers in advance. I hope the owners revisit the flip board option or add safety parameters. read more

This place sucks. Horrible customer service. My son wanted his birthday party here. We paid over $300 for a birthday party for 10 (two pizzas and two 2 liters). First off the first girl Alyssa was super rude to my wife as we checked in was not helpful in the least bit and proceeded to be very condescending during the process. Afterwards we find out that they order little ceaser pizza.... wtf. Why was this not mentioned prior? For $300 dollars? So we get some paper plates,forks 10 wrist bands, 2 little Ceasars pizzas ,two 2 liters for $300? Alyssa told Rae that if we are upset we can order from In and Out... over their radio. My wife goes down to the reception area again to ask about how this all works and thats when we are told it's little Ceasars. The other employee here is a bit more helpful and at least her name is Rae. Thank you, Rae we appreciate you. Transparency and a decent approachable attitude would have more then likely prevented this review. Do better! **update upon further review. We paid a $120 deposit and the original invoice stated that we would be charged another $208 upon arrival. When we left they were trying charge us $374. This place sucks and is a scam. They prey upon parents. read more

Get Air Poway - Trampoline Parks Near Me - Poway, California

I brought my son here for a birthday party. Upon arrival at 11, the parking lot super packed. Couldn't find parking so parked at the business park next door. Was only going to be here for an hour so wasn't worried about getting towed, not sure if they do since it was Saturday. The place was big. You have to fill out a waiver first then go to front line to pay and buy socks. We brought grippy socks for my son since he has many for daycare. As an adult I didn't get grippy socks. It was pretty packed. Everything was full and crazy kids bouncing and jumping through all areas, doing backflips and jumping off the middle post. It was crazy. My poor 1 year old was scared. We saw the baby/smaller kids area and went there. It wasn't too pack but had some older kids who were under the height. I would say wait until your kid is older. I had to hold my 1 year old hands around because he was scared and if I didn't he'll bounce off. Haha. The music was also super loud on both sides. Not good for kids ears but fun for older kids. It's a big party. read more

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Kiddos loved it here. Had a little birthday party for her and her classmates and all the kids loved it. Comes with Pizza and drinks and also goodie bags. I'd recommend it for Birthday celebration for the kids for sure. read more

Good place but omg they need to get the music under control!!! Multiple times I've had to ask them to change the music because they're playing uncensored songs, I'm sorry but let's save the club music for the club guys, it doesn't have to be corny kids kidz bop music but my goodness Megan Thee Stallion singing about spinning and riding on it at a place with mostly young kids and tots? are we gonna play sexy red next??? read more

"I brought my son in today, and we had such a wonderful experience. Cindy at the front desk was so kind, helpful, and welcoming--it really made a difference. I would definitely recommend coming here!" read more

We came for a birthday party on 12/6. They were severely understaffed. I was told there were literally only 3 people working that evening. The bathrooms were absolutely disgusting. The party host was understandably pretty much nonexistent since it was only him with at least 6 parties going. The food order was wrong and short food, not to mention it came an hour and a half into the 2 hour party. The kids had a blast but I was upset to learn at the end of the night (told by an employee) that there was no one on the jump floor watching the jumpers. The place is an absolute mess anc obviously not concerned one bit about safety read more

The staff works so hard here I think it's unfair to treat them like baby sitters , parents watch your children the older kids are hurting the younger kids on purpose This is a great place, let's all work together to keep our kids respectful and safe read more

In desperate need of adult supervision, and that means workers and parents. Unsupervised children and teenagers are wreaking havoc in this bad boy; screaming, cursing, and fighting will have you wishing you went elsewhere. Oh and did I mention you'll have to pay $5 for "jumping" socks on top of the $20 an hour to jump. On this Tuesday night, our crew received buy one hour get one free, so it was $25 a kid including socks. You had better stay with your children every step of the way or else you may have problems, and even then you still might have serious issues. We came to celebrate my nephews birthday and aside from some kid stealing the ball they were playing with, another kid pushed him down after my nephew knocked them out of a dodgeball game. I wasn't havin' it so I told the kid to chill out, and subsequently the child and his dad left the dodgeball area. As our large group was leaving, my nephew and his parents decided to stay for 10 more minutes before meeting us at dinner. The next thing I know, my sister-in-law shows up pissed off as one of the other parents got aggressive with her, acting like they wanted to fight. Parents acting like teenagers, teenagers acting like children, and only a couple of youngsters running the joint. Although my nephew has celebrated his last few birthdays here, I doubt they're coming back. Everyone needs to sign the waiver, including address, telephone number, and email, whether you're jumping or not. This was not the fun night we expected. What a shame. read more

Get Air Poway - You need to buy special socks to jump, $5 - Trampoline Parks Near Me - Poway, California

We attending a birthday party and it was so much fun! My kids enjoyed their time with their friends. Our friends rented a 3 hour bday session and we were in the private room. The large room accommodated 50 easily with both kids and parents. It was a very nice space. You get a couple hours jump time and an hour break for lunch and birthday cake. There is a package that comes with pizza, drinks, and grab bags. The host also brought in food and cake. If you purchased the largest package, then the outside food fee is waived. The jump area is one big huge play area which we appreciate. You can see all the areas from anywhere in the place. There is a small toddler area in the back right, dodgeball, swing with slides and pit, and a huge jump area. You do need to watch your own kids. Don't rely on staff. Besides sometimes there's older kids and if you have little ones then you have to be aware and watch them. The staff that was assigned to us was super nice and sweet. I just wish I grabbed her name. My 2 yo son fell down the stairs head first running after daddy and cut his lip. She came over and asked if he was ok and if we wanted popsicles for his lip to not swell. She offered my daughter one also. Ample parking and located by Costco Poway and Kohls. I appreciate the huge fan on the ceiling for circulation but if you're not active then it does get chilly inside! read more

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We took our 19month old grandson for the time they have set aside on T/Th from 10am to 12noon for littles! It was fabulous! It was Dinosaur theme day and the kids had so much fun!!! Our grandson went away happy and tired! We will definitely return for this special time! The employees were very kind and helpful. Especially Sydney! Great price for 2 hours! $12.99! Parents are free! read more

I read the review @Boogies and I read Boogies I agree the people who work here don't get enough credit for what they go through on the daily, especially at parties, that's terrible what that woman did , for a few hundred bucks it's definitely worth it for the kids to have a great experience, I've gotten much less for a lot more on kids birthdays, thank you get air staff fir your hard work. We love coming here and birthdays here. read more

@Boogies I and my mom plus my 2 and a cousin were at get air during your entire visit, perhaps find out the details of food before you come? Even at less than 380 having someone else set up clean up gift bag plus socks for each kid is worth it without the 2 pizzas for the kids , bring extra for adults , drinks of your choice jump time for all Screaming at staff poor Alyssa who were doing everything they could to make your experience, despite the fact it's for the kids who were having a blast , offering close quick different food, my mom could hear you all the way in the bathroom over the music and kid downstairs Everyone in the place felt bad for the staff and then encouraging kids to squish their free ice cream through the fence, that was shocking and awkward , the staff half your wifes age, who does not make the decisions, just follow theplans, and manage the constant party flow, no one tips them, they really tried their best to accommodate you They just looked defeated, they do not own the place nor do they decide the policies. They are someone's children who did all the right things. The staff here work so hard , especially on these birthdays, particularly Rae , We come here all the time lately In the evenings. I mentioned this particular staff member because she's attentive to the kids she noticed that my boys have autism. She is very kind ,her and staff dealing with people who walk out without paying for their parties being yelled at by much older adults, its shocking and saddening to treat these young adults like that, I was just here not too long ago and saw some woman smashing ice cream in the fence A mother acting like that after having a birthday party for her child and not paying , these people provide a great place for all types all ages , any grievance warranted or not shouldn't be taken out on the staff . Thank you to the staff at get air for being a great support to my children throughout the years Mom of 27 , 20 , 18 , 10 and 8 year Olds. We've had great times and birthdays too! ​ read more

Get Air Poway - Trampoline Parks Near Me - Poway, California

this is the worst experience I've ever had the food had mold in it there was food all over the trampolines and a worker yelled at my kid

Went for a birthday party, my daughter had a lot of fun! It was just an average trampoline park with a couple options closed which was disappointing. read more

Get Air Poway - Jumping - Trampoline Parks Near Me - Poway, California

Have you not seen the viral video with a kid getting hurt with metal under the trampoline ? I did not know and I had a birthday party booked but parents said this place is not safe. So I told them I want to cancel my booking. (3weeks+ before) He still wants me to pay deposit. I told him If there are no kids to come, it will not be a party. He still wants me to pay deposit. The guy said it is ok to get bad review because the agreement said so. Ok I guess this is how the business is here. Would you still go to this place? read more

They removed the foam pit for a playground that has a dangerous ball pit the pizza is mid and my son fell on the floor and was crying and it was his party there parking so we had to park at city fun center no one told us to watch the safety video and a bunch of kids were sitting on the edges and our son told us that he could see the metal pads read more

No elevator only stairs carrying baby strollers a with babies in there and all the other things your brining like coolers not my type of safety. Party sections so small. Staff not helpful asked for a birthday call never did it. Kids liked the play area tho. Other than that probably won't have another birthday there read more

My kids had the BEST time here! The staff was friendly, the place was clean, and there was so much for them to do. They didn't want to leave! Perfect spot for kids to have fun and burn off energy. We'll definitely be back! read more

Disappointing. Massive water leaks from the ceiling at multiple areas over the park is unacceptable, and to my knowledge this has not been fixed (after weeks, months?). Check in process consistently takes a half hour due to there only being one employee checking in families. There appears to be no enforcement or staff supervision (as compared to other bounce parks we've been to like Sky Zone). I've also noticed 90% of the electronics in the brand new enclosures do not work (ball pumps, etc.) - it feels like there was no plan by ownership to maintain the new renovations. Finally, the park gets way over-crowded. Overall it feels like this place is pretty dumpy and will only get worse over time. read more

Love Get air here at Poway. They do the cutest events for the toddlers and I really appreciate it! Really enjoyed Toddlerween!!! read more

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Great place love the renovations! Especially after dark the kids always have an awesome time!

Went there yesterday for BD party. Kodos to Samantha! She's smart, efficient, and hard working. She would be an asset to any organization anywhere! read more

Not the best trampoline spot. Like others, it is big and smelly and germs everywhere. LOL I know I am generalizing, and sweaty kids smell, and I am not a doctor but this place is a little worn down and smelled. Not sure how clean it was. And my daughter was sick 3 days after, but their is no way I can say it was from here. We went there for a party and they were not very organized. Missing a table and the guys that helped us didn't care about much and said they just didn't have another one, not looking or offering to look for one. There was only one girl working the front desk at 1 pm on Saturday. That was terrible, for her and everyone waiting. Customer service was not a priority. I am not sure about the pricing since it was a birthday party. Maybe they are super cheap and that would explain the services and services. read more

Get Air Poway - Trampoline Parks Near Me - Poway, California

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We've been here a couple times for my niece's bday - so we're not sure the price, but the kids had a great time both times. They have a toddler zone but my 2 yo nephew had a blast with the big kids. There is also a basketball, swing, and a small obstacle course that my 8 yo eventually mastered after several attempts of course. We'll come back! read more

Get Air Poway - Trampoline Parks Near Me - Poway, California

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This place is nice and cool and not as active as sky zone and other parks however the staff is rude and dont care for customer service. There was one nice younger lady employee here but even then. They do not have wifi anymore and tbh driving up north to Carlsbad skyzone would have been well worth waisting 2 hrs here. read more

Hi this was a great experience the workers were so nice and helpful I also liked that we got discounts with our annual passes.

This place is fun for kids, but the positive aspects pretty much end there. Cons: 1) They seem to always be short staffed, unless you're there for a birthday party - the birthday party hosts actually do a good job of keeping things organized. 2) Check-in/arrival is a mess. There's not much organization to it. In fact, it seems pretty easy to bypass the counter, not pay, and go straight to jumping. 3) I've never seen anyone monitoring the end time (which I guess isn't bad). So you could pay for one hour, then stay for three, since it seems that no one is checking. 4) The worst part though, is the parking! The lot looks big, but for the number of people that are actually there visiting, you always end up circling multiple times. read more

Our favorite way to spend Sundays! Amazing staff and facility. Everyone is great with our kids and they have a blast here

Always a great time at Get Air Poway. We really appreciate the toddler time (Tues and Thurs from 10-12) where the whole area is reserved for the little ones! If you come, be prepared for a good workout. They do have massage chairs, benches, and other areas for non jumping beans lol! Also be prepared to get sucked into a dodge ball game! read more

Get Air Poway - Just getting started at Get Air Poway - Trampoline Parks Near Me - Poway, California

My son celebrated his 10th birthday here and had a blast! We especially appreciate our host Samantha. There was a bit of a mix up with our party time but Samantha's care and attention made it a non issue. Her service was exceptional she was very accommodating to our needs and always made sure our party was well taken care of. We love the venue too, plenty of space and activities for the kids read more

They were so short staffed that we were not fully taken care of compared to Rockin Jump. We ordered six pizzas, 2 of them arrived 10 minutes later. We had to wait a long time for a lighter for the birthday candle, then we waited again for a long time for the knife to cut the cake. It was embarrassing for us aa host. Lastly the goodie bags were not brought up until a few guests already left. While I was asked to pay the bill, I suddenly realized that I paid for frozen treats but they were no where to be seen. Again only the last few guests who stayed longer got the frozen treats. I will not recommend this places compared to Rockin Jump. read more

This review is long overdue. We used to go here a few years back. We haven't been back since Covid started. We had booked a party for our son who was back then turning 15. Covid hit in February and the party was in April. They had to close down due to Covid and when we called to ask for our refund, they didn't want to give it back, claiming that all sales are final and no refunds. It took us almost two months of going back and forth with them, to only receive half of what we paid. They kept our money when it wasn't our fault that the party was canceled. Im pretty sure as a business, they got a kick back from the government for covid, but still kept our money. They never offered anything to us at all. I definitely don't recommend this place. read more

Zero stars if I could. There is no professionalism with the employees and they stand around and do absolutely NOTHING when kids are being bullied. This is ridiculous. If you're thinking about hosting a party here... Think again and go elsewhere. This place is not even worth looking into. read more

On a kids stand point I am pretty sure they would have rated the place 5 stars! Looking at them play with each other, chasing each other playing tag, climbing up the ropes, going around non stop for 2 hours made me feel happy for them, they sure had a blast...why did I removed 2 stars then? On a parent stand point, I found the place filthy, crowded (except at the party room, we were the only ones) and lunch got 45 minutes delayed. Finally thought it was better to eat toward the end of the fun because with all that jumping, better have strong stomachs ;-)))) Price of the party was also way too much for what it was worth, I would not go back there. We had a good experience but I d prefer to try another place next time, sorry ;-( read more

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