This is such an easy place to throw a party! We had my daughter's 7th birthday here yesterday. You just show up and pretty much everything is set up! I really want to commend our party host, Jacob. He went above and beyond to ensure everything ran smoothly. He even hand drew this beautiful birthday card for my daughter, Skyzone is so lucky to have him! read more

I have always viewed Sky Zone Carlsbad as a great family entertainment option, but I am disappointed with the recent change to the pricing structure. Eliminating the 1-hour jump option significantly reduces flexibility for families who may only want a shorter visit. While I understand the need for businesses to evolve their pricing models, the current approach feels less customer-focused by requiring guests to purchase longer sessions regardless of how much time they actually plan to use. Providing a range of options would better serve different customer needs and create a more positive experience for both occasional visitors and frequent guests. I hope Sky Zone considers revisiting this change and restoring shorter session options to maintain the convenience and accessibility that made the facility appealing to families in the first place. read more

Being that at his mouth, Summer and kids are out of school this place finally fixed everything. Some stuff is still really dated. But overall, this place improved and fixed a lot of the The issue now is that they are charging for every single game that used to be free. The kids used to love coming here to enjoy a few games for free and now they charge for every game. It's actually also really expensive now read more

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Absolutely unbelievable that in this economy these new owners jacked up the price but refuse to turn the AC down to a bearable temp. With these new prices at $30 a child, we will be going to Sea World, Legoland and the zoo. I can get my child a pass for the entire year for the zoo for visiting here twice with one child, much less two. Thank you for making it easy for me to walk in and walk directly out. They also used to have a two hour toddler time and bumped it down to one hour on a random day. Good luck and good riddance sky zone!!! read more

We were members for over 2 years. Used to be the best trampoline place in the city. Since the membership change, I would give negative stars if I could. Price doubled. We arrived at 10:05 when they open at 10am, the place is dirty. Bathroom stinks, random paint patches on the wall, candy wraps and food crumbs in the trampoline area, an employee decided that the opening hour is a great time to clean up, she uses the vacuum to block the stairs accessing the trampolines. It's 90F outside, they only have fans on. I went to complain two times in one hour and the manager finally agreed to turn on the AC. So disappointed. Won't come back again. read more

Sky Zone Trampoline Park - Dirty foam blocks in the toddler area - Trampoline Parks Near Me - Carlsbad, California

We've been SkyZone regulars at this location for years. It was pretty beloved by Carlsbad, Enci, Vista and Oceanside kids. But no more. The prices almost doubled!!! They used to offer 60 & 90 minute options. Not any more. Everyone is forced to buy 2 hours for $35. And if you want to go to glow zone (tween and teen's fave time) it's $38! We've had a membership for the past few years, but we haven't been in a bit because of summer travel etc. Tonight I took my son and four friends. We all looked at the pricing in SHOCK. My son still has a membership, but it would be $152 for his friends to go in. Just for a fun, easy weekend night activity so teen boys can be active and off electronic devices in a safe place. My kids always would get an icee and food every Friday too. There have been lots of other issues over the past year we've overlooked (longer waits for food, it's been a lot less clean, less supervision especially around dodgeball with some of the oldest teens getting very aggressive at times. My son and his friends have had to intervene at least 2x to help younger boys being pelted.) And now arcade games are not included and some are $5 per play!! My daughter and her friends are tweens and no longer even want to go. It's sad, as it was a local spot we all loved and supported. This evening I took them to a park instead that has lights on so they can kick a soccer ball. We won't be back, even to finish off our membership. read more

Food service is a joke!!! 35 min for tenders and a slice of pizza?! They don't even get the order correct.... This is the line to get finger food that takes over 35 min and the "employees make fun of the customers"!!! Trash cans full of ants!!!!! Awful!!!! Will never go back!!! Maybe give your employees a customer service class.... read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Carlsbad, California

Kids love this place! We got the monthly membership for $30 which is a great option since one visit is like $22. With this membership you can jump for 2h per day and also join the glow events. We also had our son's birthday party here and everything was super easy. You just bring your cake and any other snacks you like. The birthday packages include pizza and soft drinks. There is plenty of free parking which is always a plus! read more

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We recently held our 8 years olds birthday party at Sky Zone Carlsbad. The kids had a blast, and everything was absolutely perfect Our Party Pro Host AJ was nothing short of amazing. There were some technical difficulties with the TV in the party room and AJ got it all fixed up. He worked with us on all aspects and understood that you can't contain kids for long. Highly recommend coming here even when it's not your birthday, but if it is AJ is the guy you want as your host! read more

We had a birthday party for our son Theodore here, but I really wanted to say that our party host AJ really made it go smoothly, he was very involved and communitive. Id definitely want him again if we do a party here. read more

Unfortunately we are cut out of the sky zone because the new owners decided to destroy toddler time. It was a great addition to the place. Used to have 10-12 on weekdays which was perfect before nap time. And now the new owners have 2-3 Monday Tuesday and Thursday... during a lot of toddlers naps... unfortunate for littles because it's too expensive to pay per time. It was a wonderful benefit for moms with littles trying to find affordable activities. Hope they bring it back to what it was. read more

We are incredibly disappointed with Sky Zone's decision to cancel Sensory Hour with only one hour's notice. For many families like ours, this isn't just another activity on the calendar, it's a weekly routine that our children genuinely look forward to and depend on. As a parent of a child with special needs, consistency and predictability are extremely important. Sensory Hour has been a valuable opportunity for our child to safely enjoy the facility in an environment designed to meet their needs. Receiving such short notice left families scrambling after already planning their day around the event. What is most frustrating is not just the cancellation itself, but the lack of consideration shown to the families who rely on this program. A little advance notice and communication would have gone a long way. Because of this experience, we have decided to cancel our family's memberships. We hope Sky Zone will reconsider how they communicate changes to programs that are so important to the special needs community and make a greater effort to support the families who have faithfully attended Sensory Hour every week. read more

Used to enjoy this spot, and came quite frequently for my two kiddos. But they have changed their pricing to only having a two hour option at $35. They used to have 1, 1.5, and two hours. Video games used to be free, now they charge for all of them. They removed the climbing wall to add another party space. Used to be a reasonable option to take the kids for an hour, but now you're not getting out for less than $100 for two kids. Over this spot, will not be back. read more

Attended Skyzone on Friday, April 24, 2026, for their GLOW night from 8 to 9:30. We purchased 4 tickets online for kids and arrived at 7:45 pm, only to find absolute chaos at check-in. Unfortunately, if you buy online, there is no kiosk or separate check-in line; you still need to wait in line for an employee to check you in. Tough to do, though, while we were there, as the kids and parents buying tickets were all congregating in the lobby, where even the employee had to shout to be heard. Once we entered the facility, we found the area clean and well-lit. However, the clients--primarily pre-teens and young teens--were specifically targeting our kids, who are all 12 years old girls. The one staff member our kids approached for help did her best, but she was alone on the trampoline floor and appeared thoroughly overwhelmed less than 30 minutes into the GLOW night. Most of the other guests were dressed to impress, but they weren't jumping; they were simply walking around, trying to see others. Our kids came to jump, and each time the bullies approached them, they would turn and leave that area, only to be pursued by kids pulling on their clothing, laughing in their faces, and making animal noises. The situation felt like mob mentality, and it was concerning that there were no adults present to intervene or correct the behavior of their kids. My husband and I were up in the parent lounge, and we were the only adults present for the hour and 45 minutes we were onsite. Ten minutes into our visit, we did intervene on the jump floor and stayed there for a time and were able to eventually get the bullies to leave our kids alone. However, we kept a close eye on them as it became apparent that most parents drop their kids off and leave. read more

SO disappointed in the new owners. Came in today on a whim (as I've done for four years with my kiddos) and expected to do the two hour toddler time jump for them--I forgot our socks but figured hey, I can swing it because the price is so good. Color me surprised that they moved toddler time up to 9-10am instead of 10-12. With the new change I was going to have to pay for both of my kiddos 5 and under $35 plus additional for socks--what used to cost me under $20 is now at $50! The trampoline park is a great option for littles, but with these changes in place we will not be back for awhile. They should at the very least be honoring the old pricing until their hours on their doors are updated because this was just a disappointment all around. read more

I am a nanny and take the boys to get their energies out here on a regular basis due to a membership. This is one of the best trampoline parks I've ever been to as far as cleanliness variety and keeping them entertained for hours the price is right and doesn't charge obnoxious amount of money per hour. I'm really impressed by the staff that works there. It seems they hire teenagers and young adults that actually love the children. One guy walks around on a regular basis and keeps an eye to make sure that the big kids are not taking out the little kids. One of my favorite parts is all of the arcade games are absolutely free with cost of admission. They also have a snack bar with snacks and drinks for two dollars. I will return!! read more

Joining the chorus of reviews commenting on the outrageous new pricing. We used to come here several times a month, but at the new pricing structure, forced 2 hour commtiment and all arcade machines now being pay to play (lowest cost option at $2 per game) we won't be coming back. read more

I can't confirm it 100%, but I'm about 95% sure my child contracted Hand, Foot, and Mouth Disease from this facility. Public play spaces are always a risk factor--so remember to wash hands frequently. The teenage staff here could be a little more attentive and aware of their area responsibilities. My wife and I have hosted and attended multiple parties at this location over the years, and while we've never had major issues before, the costs have skyrocketed recently. Overall, not a bad experience, but definitely some areas for improvement. read more

Still amazing! Still love Skyzone. Have literally been coast to coast with Skyzone. Still safe to say this is our favorite. Most of the other locations we have been to have become corporate and no longer have "Glow Nite" which is my 8.5 yr old sons fave. This (Carlsbad) and the San Marcos location are operated by Franchisees. There is another added bonus about this location in that it feels "extra" family friendly. The employees at this location are more like family or mentors to the kiddos which we really appreciate. Also their memberships got restructured and are less expensive and even more affordable. $22 for Basic 90 min a day for 30 days membership or $30 per month for 120 minute daily... literally a $1 or less a day for kiddo entertainment. Really can't beat it. So nice to get the kiddos off the screen and onto a trampoline..win win read more

Great staff, location is central to many local restaurants, sky zone was fairly clean and not too busy during a weekday. Way better value than anything in the Bay Area. read more

The past few years I've purchased a membership for the summer months for my daughter. At the beginning of June I started her membership again and then the new management took over a few weeks later. We went a few days ago for the first time since they changed the minimum jump time to 2 hours from 1.5 and made all the arcade games paid along with installing a bunch of claw games. The machine to buy credits for the games had 40 credits for $10. Each game was 8 credits and some were 20 credits ($5 for one play!!!!) My daughter (7 yo) begged me to buy credits as the new management is counting on kids to do, and the games still last a couple minutes each. Not worth it whatsoever. I canceled her membership and we are never going back. What was once a decent place to get out extra energy over summer break on random afternoons has turned into a huge money grab and I will not participate. Also, they want to take your kid's picture now for the membership. If you value privacy, this is just one more small intrusion. read more

Such a bummer to see what was once an easy, affordable place for kids turn into another overpriced money grab. I understand raising admission prices, but adding claw machines and paid games that have kids constantly begging for money, plus making the minimum jump package two hours, is just too much. What used to feel fun and family-friendly now feels like one big upsell. The whole place gives me the ick. Cancelling our memberships and checking out SlickCity. read more

The manager there at 11:00am on Monday 8/24 allowed older kids in during "toddler time". That's why we came because we knew our friends of the same age were there. We were turned away when we arrived. As a manager you need to be fair and consistent. Sadly, I already purchased tickets otherwise I would not be returning. More expensive and poor customer service. read more

I am deeply disappointed in the framework Sky Zone presents to our community. My family has supported this business for years. As parents of a child with disabilities, Sky Zone has been one of the few places in North County where our son could safely play in an enclosed, inclusive environment. Unfortunately, every visit has highlighted the same issue: there are consistently not enough employees to safely supervise the number of children and families the facility attracts. What happened last week was even more upsetting. Families were notified just one hour before the scheduled Sensory Time that it was being canceled. For many families with children who have autism, intellectual disabilities, sensory processing disorders, or other complex support needs, last-minute changes are not a minor inconvenience, they can completely derail carefully planned routines, trigger significant distress, and eliminate one of the very few accessible recreational opportunities available. As someone who understands this community, I find the explanation that there "wasn't enough foot traffic" difficult to accept. Thousands of individuals in San Diego receive services through the San Diego Regional Center, an organization created specifically to support people with developmental disabilities and their families. This community is substantial, and the need for accessible recreational spaces is undeniable. Sensory Time wasn't just another event. It was one hour each week where children who often struggle in traditional recreational settings could participate without overwhelming music, flashing lights, excessive crowds, or the fear of being judged for simply being themselves. It provided a safe space not only for our children, but for their parents as well. Removing or minimizing inclusive programming sends a painful message to families like mine, that our children are no longer worth accommodating because they aren't profitable enough. Whether that was the intention or not, that is the impact. Inclusion cannot simply be a marketing slogan. It requires consistent commitment, especially when serving members of the disability community. I hope Sky Zone reconsiders this decision, engages with the families affected, and demonstrates that accessibility and inclusion remain priorities not only when attendance numbers are favorable, but because every child deserves a place where they belong. Shame on you, Sky Zone. Our children deserve better read more

I feel bad not giving this five stars because the toddler time is such a good deal and a perfect outing for my toddler but this place is so filthy. Every single time we come. And we come at opening so I know it's not a build up from the day. Like there's no way they clean this place often because there is always trash and so much hair and just nastiness all over all the trampolines and like dried gunk. I brought a friend today and the first thing she said was " well it's definitely not the cleanest place" and it's absolutely not. I really wish they would implement a better cleaning and sanitation system cause it really is gross and makes me not want to come back. And please please don't try and say it's cleaned daily because there is zero excuse for it to be this disgusting at opening every single time we come. Also toddler time isn't "toddler time" I know that some older kids with disabilities can come during this time and that's great I work with kids with Autism. But it's the kids that get to bring their bigger siblings or something that aren't toddlers and don't have disabilities and are just rough housing and dominating all the spaces. read more

As a mother of five children ranging in ages from 8 years old to 21 years old, I'm no stranger to crowded kids venues or trampoline gyms. We've hosted multiple birthday parties throughout the years at this location. What used to be one of the nicest trampoline gyms in North San Diego county, I'm surprised how much this place has gone downhill. I couldn't tell if they just allowed too many people or if they were understaffed, but it was unorganized, chaotic and dirty. The staff on the jump floor seemed to be observing rather than engaging in monitoring kids and advising of rules (in one way, out there other; one person jumping off the platform at a time, etc.). I didn't see many parents watching their kids, either. The facilities were run down and there was a blatant disregard of cleanliness. Trash cans were overflowing with trash and debris that was literally falling to the ground surrounding them. The bathrooms were gross. We were there for over two hours and conditions only worsened. With a solid 6 staff checking people on originally, at some pint they slowed down up front, where it seemed like they could've spared one or two staff up front to check on the trash cans around the facility (or the bathrooms) to tidy up even just a little bit. The waiver seemed unusually long -- and I can understand why. I saw multiple kids get injured while not following the clearly posted rules -- again, whole staff seemed to be watching it all happen but just standing by. Sadly we will not be returning. read more

Shame on you Skyzone for cancelling your sensory time-the day of, with absolutely no warning. Zero compassion or regard for our kids who rely on routine and looked forward to sensory time each week. This place felt like a second home to a lot of our neurodivergent kiddos in the community. A space where they felt safe and free to be themselves. One hour a week just for them. All gone in a poorly crafted email to your loyal customers. I really hope that you bring this sensory time back at least once(?) a month, or after your "exciting changes and improvements coming to the park"...which apparently includes getting rid of this special time for our kids. I'm sure this was cancelled because it wasn't making you guys any money. So sad, and super disappointed. We will absolutely be spreading the word about this and will likely be cancelling our membership. read more

Scheduled my toddler's birthday party here. It was the easiest birthday party ever - we just had to show up. They handled everything. The kids ranged in age from 2-5, and everyone loved it. There was something for everyone read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Carlsbad, California

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I had heard about their little leapers deal during the week and wanted to check it out. For $5 your little can jump from 10-12pm. Such a great deal and a great way to wear them out before nap time! Lol! I love that it's mainly like 6 years and under and the few times we've been hasn't been super busy.... My little has a blast and is always asking to go back. read more

This Skyzone is much larger than the one in San Marcos. It's also cleaner and more updated. Customer service is good. There is no hot food on the weekdays, which is a huge bummer, especially since kids get really hungry after jumping for 1-2 hours! They also don't have a water refill station (just like San Marcos) and would really benefit from one. The membership is a great deal as you can go to both the San Marcos and Carlsbad location, plus you get 20% off all food and beverage. It pays for itself after the second time you go. read more

such a great sky zone location! always clean, often empty during the week, and super friendly staff who stay on top of everything. they also have a parent viewing section up stairs, along with massage chairs + seating throughout! read more

I've been to several birthday parties here and I've never been more impressed by the staff member that helped us today. His name was Jacob. He was extremely attentive and made sure that everything was taken care of. He went the extra mile, like helping us get great pictures to show how important his job is to him. Making people happy. Thank you for hiring such an incredible staff member. read more

Always an excellent choice if you've got young ones who just want to jump and run around. Celebrated my son's birthday here and boy did he have a blast. Unfortunately, he was hit by a soccer ball straight on his face which caused a bloody nose but he managed to make the best of it. I'll add, staff probably needs more Kleenex for incidents like this. Took a good thirty minutes to stop the bleeding and clean it up properly. Now back to the party. His friends/guests had fun both on all the options as well as at the arcade. The food was surprisingly good. Pizza was fresh and the drinks were not flat. The Icees were a hit too. I handed them out early to make sure all the sugar was burned off by the end of the day. Juliet was our host and she was excellent. I wouldn't hesitate to come back here for another celebration. read more

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Totally understaffed and not supervised. No employees are on hand to enforce rules. Kids run wild. Dangerous situations go completely unchecked. read more

New management greatly increased their prices and require two hours min. They also took away the early bird rate. It was going to be 140 bucks for four kids, ridiculous. We left and went to altitude for much less money. We will not be returning to this Skyzone or the San Marcos one with these insane prices and minimums. It was very empty, most likely because of their new prices. Hope they fix this read more

Kind of sad to walk in and they doubled all their prices and took away all the free games and started charging for games

We've been coming to skyzone for years, since It opened. I brought 4 kids there today while another son had a birthday party that. I was went to pay and It was $144! I was flabbergasted. I said I only wanted 1.5 hrs and I was told they only have 2 hr windows now. They are under new ownership. Not only is It expensive, they also make you pay to play the arcade games. They are no longer free. This will be the last time I ever come here. read more

The employees were cussing at me and my friends also they made us charge extra money for snacks because they said that our outfits were trash read more

I will not be bringing my son back to any Sky Zone. This is not the first time we've had an issue here with older kids hurting little ones., but this time was by far the worst -- and the response from management made it even more concerning. During our recent visit, all staff were gathered at the front, and there was zero supervision in the trampoline areas. A teenager took a dodgeball into a restricted area and repeatedly pelted my 10-year-old son, including directly in the face, knocking his glasses off. My son eventually lay down crying and messaged me to come get him -- he was too afraid to walk past the teenager again. By the time I reached him, he was crying and had a red bump forming on his forehead. I took him to the front and spoke with staff, but was met with a very dismissive response. They spoke briefly to the teenager but took no meaningful action, so we left- just, "he said he didnt do anything." OK so he's free to do it again. Before leaving the parking lot, I noticed my son had developed a serious goose egg on his forehead, an additional bump on the back of his head, a bruise firming on his arm, and large red welt across his back. As someone with a medical background, I know just how dangerous this could have been -- especially being hit in the face with glasses on and in the back of the head. I went back inside and asked to speak with the manager again, only to be told, "We'll call you if we need anything." There was no real concern shown for my son's physical or emotional safety. I showed them the developing bruises, and they reviewed the video but downplayed the severity as "just kids playing." This was not harmless play -- my son was targeted and injured. I politely requested multiple times for the regional manager to contact me so I could simply discuss the situation and ensure this wouldn't happen to another child. No one ever called. I am not an overreactive parent -- I fully understand that kids can get rowdy and accidents happen. But this was not an accident. And the complete lack of supervision, accountability, and follow-up from management here is appalling. Parents: if you visit SkyZone, please keep a very close eye on your child. The staff are not monitoring the play areas, and if your child is injured, you may find that the management simply does not care. To the one staff member who initially showed us empathy -- thank you. To the management: your lack of responsibility is unacceptable. You owe it to your customers to take children's safety seriously and train your staff accordingly. read more

We took our kids to Sky Zone Carlsbad recently and had such a great experience. One of the biggest things that stood out was how clean the entire park was. The floors, trampoline areas, seating spaces, and overall environment felt really well maintained. What impressed us even more was the level of supervision throughout the park. The staff was consistently attentive, walking around, helping guests, answering questions, and actually making sure the rules were being followed so everyone could have fun safely. One employee in particular really stood out. I believe his name was Ryder or Ryker (something along those lines), a younger redheaded staff member, probably around 16-17. He did an amazing job keeping an eye on the different areas, making sure kids played safely while still making the experience fun. You could tell he genuinely cared about creating a good environment for families and wasn't just standing around. He was helpful, professional, and made us feel comfortable letting our kids enjoy themselves. Overall, we left really impressed. Clean facility, great supervision, friendly staff, and a safe atmosphere for kids. We'll definitely be coming back. read more