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My 6 year old enjoying VR.
Courtney G.

I took my sons here to celebrate my oldest sons 10th birthday and this place did not disappoint. My 6 year old and I had an amazing time as well as the birthday boy. My husband and I plan to come here to try out their more spooky, Halloween-themed VR experiences. Thank you to the Grid for giving my children an experience they won't forget!

This deal was way off the grid.

20 5 star reviews?! They must've only gone on a weekend and not needed to reach anyone that works or runs it. I bought a Living Social deal for the 2 people 2 rounds of VR M-Thur only option a couple months ago, that expires March 20. Plenty of time for my husband and daughter to use it, so I thought. My first attempt was going online last month to book for my daughter's birthday on a Monday, and noticed they're not open or "available" M-Thur. Confused as they specifically made a deal for those days at a cheaper rate than weekends, I called to ask them about the situation. After a voicemail, my call was never returned. I paid $11 for this deal, but instead, last minute, I spent $50 elsewhere for an escape room on a weekday. It was still in my vouchers to use til March 20, so went online again to see if perhaps the calendar showed different openings. Nope. Called again. No call back again. Last Friday night was my last attempt. They have to be open, right? Maybe a better chance of reaching someone or getting a call back? NOPE. 3 messages and 3 unreturned calls spread out over about 3 weeks, and sure as shit as I came on here to write this review, their hours show they're closed M-Thur. Before my deal expires and for the reason stated in the previous sentence, I'm over trying to give my business to someone who very clearly doesn't want or need it. Kind of impossible to use a voucher that's valid ONLY on the very days they're closed. False advertising to gain new customers, by offering a deal that can't be redeemed, is unethical. Thank goodness I was able to get a full refund. Virtual reality seems to have skewed their idea of actual reality when it comes to customer service.

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2 years ago

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1 year ago

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2 years ago

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4 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

Took 14 kids here for an 11 yr olds bday party - everyone loved it! Even my husband and I played a few rounds, it was a lot of fun.

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7 years ago

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8 years ago

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8 years ago

Took the family, we had a great time and even had a great workout.. kids loved the game play we will be back.. thanks for the hookup

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8 years ago

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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9 years ago

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9 years ago

I went with my cousins and we had so much fun! The boys were ages 8-12 and they loved it!

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9 years ago

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8 years ago

Fun experience for whole family. Something different is always good. And host was very accomidating.

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9 years ago

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7 years ago

Super fun! My husband and nephew went and had a blast! Bring water though, you move around a lot!

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7 years ago

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8 years ago

Was great fun and the owner allowed me my brother and Dad to go try it out, This place needs more business I'm sure to go back soon

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9 years ago

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Ask the Community - The GRID

Review Highlights - The GRID

Had the amazing opportunity to meet Pan (The Owner) today as he showed me around and let me try the games out.

Mentioned in 8 reviews

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Let's Play VR

Let's Play VR

(30 reviews)

Seriously such a great activity for both kids and adults. It's located on the 1st floor of the…read moreNorth County mall next to See's Candy and Old Navy and right below the Cheesecake Factory. It's a VR play store where they have individual stalls (about 8) each equipped with a screen, one VR headset, and hand remotes. You can play by yourself or join someone else's game in the other stalls. There's a 100 different games to choose from. There are also 2 virtual driving stations. Due to the complexity of using the remotes, I'd say these activities are best suited for 7-8 year olds and above. They also do birthday packages which I'm sure are popular among the kids. The owner Jordan is awesome. He is super friendly and helpful. I don't know how he does it but he is able to manage all 8 individual stalls and troubleshoot for each person right away. You pay every 30 min. They offer happy hour which is half off Monday-Thursday from 5pm to close. So we paid $10 for 30 mins for each stall which was a good deal. They also have a punch card so the more you play, the more free play time you can earn. My kids are already asking to go back lol :p we shall return soon for more fun!

We've been to 2 birthday parties here. The kids had fun. Located at the entrance near Target and…read moreimmediately on the left when you first walk in. The meeting area is in front but there's only 1 small couch, a coffee table, and maybe 2 folding chairs. There was a party ahead of ours so they were finishing up cake/food on the couch/table while we stood around after our start time and also ate a bit. The host was able to put their food in the ledge but could be improved by separating the areas or having more tables/seating (that aren't counter height off to the side). I imagine they were cleaning off the equipment/controllers after the previous party, as they had cake, and before our party. There are plenty of different games to enjoy and switch off even for numerous kids. The staff were friendly and helpful. Another option for kids' birthday parties these days :)

The GRID - teambuilding - Updated May 2026

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