This place has that feeling when you find someone that's really good at their craft and completely…read morehonest with fair pricing! Yep, all those things in one service center! Several people have been telling me to take my vehicles to Arrows for a while but I had a mechanic I trusted and you already know how hard that is to find!? Well, I finally decided to take one of my vehicles to them for a problem another shop wasn't able to fix and they did a wonderful job and were well below what the other shop quoted me. I immediately scheduled a service for another project vehicle and just like that, I've found my new repair shop for all my vehicles! The group at Arrows is amazing and have earned my business without any doubts!

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I highly recommend Tony and his team! Tony is very trustworthy, kind, and genuinely great at what…read morehe does. He took the time to explain everything to me and made sure my car was taken care of properly. I really appreciate his honesty and the great service from his technician and the entire team. It's such a relief to finally find someone I can trust with my car. Tony is officially my go-to guy for all my car maintenance from now on. Thank you again, Tony and team!

I took my 2001 LEXUS IS300 to TOMOKO AUTO CARE CENTER for a thorough check-up of all my fluids. He…read moresaid they were all good but saw that my Valve Cover Gasket was leaking. He provided me with options for replacement. Who does that? Tony does... My engine light came on and he found a split in a hose that caused the engine light to come on. Repaired quickly and the car runs GREAT!

I am writing my review on behalf of my boyfriend…read more My boyfriend has a bmw 335i and in a stroke of bad luck got a flat tire AND locked his key in the trunk of his car this past friday night. After BMW Seattle got the key out of his trunk , he towed the car to Point S tire because they told him they could get the tire fixed and they had the wheel he needed ready to go. The car was supposed to arrive before the shop closed, however the bmw didn't get to Point S until after they closed. The till was closed, they had cleaned up and if I were in their shoes I would have waited to tomorrow to replace the tire. Not Point S! They opened the shop just for my boyfriend on a SATURDAY to help us out. Jeff and Sean, we can't thank you enough for turning a terrible weekend around for us. We use them for our oil changes as well and any maintenance we need for our cars and have never had issues. We highly recommend this shop for their work, integrity, and thoughtful employees!

Paid for an oil change, but got my car back with no oil. Coolant was empty. Brand new battery…read moresomehow drained. Fuse box lid with map is gone. Lids and tops weren't put back. Second opinion technicians diagnosed that their work ('done at point s')is in question. Questioning if the rest of the work I paid for was actually done now after an honest tech looked at it and showed me everything/explained everything. Not to mention the screws of my covers were missing. It is frustrating paying thousands to get my car back with details missing. So on top of paying for work to be done I also have to pay to fix things they didn't put back to keep the car nicely in one piece. Disrespectful shop. I highly recommend going somewhere more transparent honest and respectful. The men here seem to think they are well above women. One of those shops.

I recently had my oil changed here, and I was very impressed with the service. They performed a…read morethorough inspection of my vehicle, explained everything clearly, and offered very reasonable prices. What really stood out was what happened the next day. After I got a nail in my tire on the way, they kindly spent about 20 minutes repairing it for me right away. I truly appreciate the kindness, professionalism, and willingness to help of the shop. Thank you for the outstanding customer service. I highly recommend this shop to anyone looking for honest, reliable, and trustworthy auto service!

Good work and they know what they are doing right up the street from my apartment and I recommend…read morethem to anyone

Honest, kind and have always done a great job with my vehicles. Lee has always been upfront,…read morehelped me make decisions and takes great care of my vans.

Lee and William are always great! Dere never try to sell anything you don't need. They have always…read morebeen honest as where some other auto service try to tell me I need this and that done when I only came in for an oil change.

I had a slow leak, found a nail. I had been here before…read moreyears ago with a different car and got excellent service. Decided to try again. It was great. Work was completed quickly. Oh but wait! The problem was with the rear tire! Of course my wife didn't tell me that until after they finished the front tire. I had them change the oil also, since I was there. They were more than flexible.

I came in on a Sunday ( Mother's Day ) since they were the only place open and available to take me…read moreright away. The job was super fast and they kept me updated throughout the whole process. Hung was very quick and communicated very clearly!!!

Danny is a lifesaver! We drove over a screw around Lumen Field and our tire pressure was dropping…read morefast. Danny was able to get us in immediately on a Sunday. We were in and out within 10 minutes! The price was beyond fair. Thank you, Danny!

I called on a SUNDAY AFTERNOON to get my e-brake fixed and Danny had it done by 5pm that day…read more Crazy fast service. Affordable too. This is the same guy that ran the shop at Express Tire and Auto Services on MLK in Columbia City for like, ever. He was always really fair and the service was always fast. Seems like they brought over some of the mechanics from Express Tire also. So glad to see Danny got his own shop. He deserves it. I hope this place sticks around because, even tho it's farther from my house, it will be worth it to come here & know that I'm dealing with a straight shooter.

This place is a diamond in the rough. It may look like a tire shop,but it is much more.Inside are…read moreprofessional ,knowledgeable ,and skilled mechanics. My first visit was punctured tire and AAA led me here at 5:30 pm and they fixed my tire in 20 minutes.My second visit was tires that were much less than other stores.My 3rd visit I had front and back struts done at 1000 dollars less than present mechanic. I have stopped by for a few incidentals that they fixed in 15 minutes at very low prices or free. Caleb the manager is everything you would want and more in a car repair situation. This is my new my new mechanic and could not sing higher praises for this business. They are honest,care for your car and a pleasure to work with .You cannot really say that about many businesses any more. They are the real deal.You wont be disappointed.

They worked me in right away and I had two flat tires. Super friendly and helpful. Honest and even…read morehad a waiting room! Yay

Lioe's has been my neighborhood go-to for 20+ years and handled everything I've thrown at them with…read morecars including Mazdas, Hondas, Volvos, and Fords. Tire patches, oil changes, starter replacements, strut inserts... Ask them, and if they say they can do it then you've found the place to get it done.

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

Had to wait a couple weeks before reviewing…read more I had recently replaced my clutch and rear main seal on my 02 SVT Focus. My seal was still leaking and I did not have the time or energy to do the job myself again. I called Marc up and he got me in right away. He was very upfront with the cost on my initial call and didn't require a diagnostic fee like some other places had required. I took my car in after hours and dropped my key off in their drop off hole. There are plenty of cameras outside to watch your vehicle. In the end, I ended up paying a little more than I had wanted but he had to replace the slave cylinder because I was being frugal before and bought a cheap product. I've never had anyone service my car other than tire changes. Always done the work myself and was hesitant bringing it here, but all in all, great service. I got my car back after 2 days of repair. They take card but I would pay cash.

I waited a couple weeks before writing this review, I wanted to make sure I had a few hundred miles…read moreon my rebuilt transmission before writing a review, in case anything went south with my trans. I'd read some unflattering reviews about Barr, but I thought if I have my expectations set down in advance, there will be no problems. Mark was upfront about the costs to rebuild my Chevy transmission with 200K + miles on it, he kept me updated every step along the way, the vehicle was ready when he said it would be, and there were no surprise costs at the end. My vehicle goes down the road super smooth, shifts like it should and gets 10% better mileage now than it did, (11mpg vs. 10 before). I had an estimate in writing that we wouldn't go over which I faxed back, and we stuck to it. I have a 2yr, 24,000 mi warranty on my transmission. I'm glad I used these guys, and kept the business in the neighborhood.