These guys are legit, straight forward, honest pricing and honest work. Did the same brake job for $300 less than local competitors were quoting me. It took an hour longer than expected and he still charged me the same price anyways. Would come back again read more

They are very professional. They know everything about my car and took good care of it.

Lee and William are always great! Dere never try to sell anything you don't need. They have always been honest as where some other auto service try to tell me I need this and that done when I only came in for an oil change. read more

A no nonsense fair shop to get your car serviced. They've serviced three cars for us and when it wasn't for routine maintenance, they were very clear about what we absolutely needed to take care of now and what could probably wait a little bit. This matters a lot, and its why we keep coming here. read more

Excellent service! The workers are friendly and do a thorough job. Their rates are reasonable and cheaper than what you can get at the auto dealer. Had to get my car checked out due to some mysterious squeaking noise and they managed to squeeze me in day of. Will definitely be coming back for future car maintenance. read more

I have been going to Dere Auto for 10 years or more now and will be leaving the area. Wish i could take Dere Auto with me. Honest fair prices these men take car of my car and never service what i dont need just for money!!! Only 1 location open now off of Rainier I usually wait on my car in their waiting area, but there are also places to eat, the african american museum, and coffee shops in the area. Best time to be there or anywhere is right when they open at 9 lol seriously. No parking but bus service is convenient Thank you Lee for always taking care of me!! read more

Great service. Got the job done quickly and at a fraction of the price the dealership was charging. They were honest on what needed to be done. read more

Friendly, great service and prices. We even got a free calendar! Would highly recommend Dere to friends and family.

I promise you, this is a total local secret... I will NEVER take my cars anywhere else to be worked on. Sam and William and their crew are amazing! You can call them to get a quote over the phone and there is no hesitation or back and forth. They quote you a price, and that's the price you pay. They never tack on extra costs or services you don't need. And if you call around to compare that price, they're usually about half the cost as anywhere else. They find the problem and fix it. They always call before they start work to discuss what needs to be done, and won't do anything without your approval. They have even gone so far as to tell me what work wasn't needed and saved me money! This is how all business should be handled. Thanks guys! read more

Two weeks ago, we dropped my car off after it kept dying while I was driving, but starting up again after a few minutes of rest. I dropped it off at Dere and called the next day to check on it. Dusty, the assistant, answered and told me while he wasn't totally sure, it was looking like my entire engine needed to be replaced and they weren't able to do that, but standby by for an update. So now I'm stressed, panicked, calling around to other shops, trying to work the logistics of getting my car towed from Dere to a new shop, when they call to say that it's not the engine at all. After having my car for 3 days, they still couldn't figure out what was wrong with it, so I was back to square 1. Really bizarre that it went from 'your entire engine needs to be replaced' to 'we can't figure out what's going on, but it's something minor'. Fast forward two weeks and now I'm getting a "suspension fault" notice, either related to my air bags or my cooling system or something like that. I decide to give Dere another try - I even called and talked to Dusty again, explained that I was happy to take it to another shop but wanted to give them the opportunity to fix it if they wanted the business (they are very close to my house, so the convenience factor won over the last incident). I called them yesterday (Thursday) to ask if they could take a look at my car this weekend. Dusty told me sure, bring it in Saturday and they'll get it taken care of. I call today (Friday) and speak to Dusty again to ask if I can drop it off this evening instead, and he again confirms they can do the work tomorrow and dropping it off tonight is great. We show up, my husband exhausted from a long day at work, our kids starving and in pajamas, and William tells us that he wasn't told that we were coming and that they couldn't look at my car tomorrow. WOW. I'm honestly shocked by how bad the customer service is. William couldn't have cared less and closed the door behind us when we left, no apology, no 'sorry for the misunderstanding', nothing. It's such a shame that instead of using the past 2 days to find a shop that could do the work, we depended on Dere and are now stuck without a car all weekend with 2 kids that have got all kinds of activities. We obviously won't be back. I live pretty close to this shop so I was really hoping this relationship would work, but I'm totally done after my last visit. read more

Great service! William was very helpful too. I called to get an appointment and dropped off my car for an oil change. I found out later that they checked all my fluids as well as tire pressure too! Price is reasonable and I'd definitely come back in the future read more

I took 2 cars to get serviced here before, and each time they were very professional and honest about the work done and price. They will always call you and explain to you the defects and projected charges of each major line item before doing work on your vehicle. If they notice any other anomalies, they will bring this to your attention and give you and honest opinion. You as the customer make the ultimate decision on how to proceed. Con: They may sometimes overcharge for parts, but it depends because parts locally are usually 20%-50% more expensive than on the internet (Amazon.com) but will get your job done faster to reduce down time of your vehicle. Service 1: Pontiac Grand Prix 2000 SE Brakes and Rotors ~ $500 Service 2: Toyota Corolla 95 1.6L Vital Fluid change and flushes. Transmission Flush $105.00 Brake Fluid Change $55.00 Power Steering $65.00 Replace Coolant $50.00 Windshield Wiper Switch Fix $37.50 Tire Rotation $15.00 Rear Brake Shoes $105.00 Rear Brake Drum Machining $15.00 Brake Shoes $27.28 Radiatior Cap $16.18 Shop Supplies $6.00 Service 3: Buyers Pre inspection $80 I was thinking about getting a used Acura TL 2005 for 5.5k. They noticed 4 issues with the vehicle and recommended not purchasing. 1. Transmission makes winding noise, and has dirty fluid ~$3.3k 2. Shocks and strut are noisy, recommend replace ~$1k 3. Rack and Pinion Leaking , recommend replace ~$1k 4. Engine Oil Leak from front of engine, possibly front seal or gasket ~ Est Cost, Unknown until you inspect engine further. 5. Body has Spider crack damages ~ $1k- $1.5k I have not bought the vehicle yet, but looking at all these damages so far, it might be worth getting that car. Who knew so much problems could surface from one inspection. read more

Dere Auto - Dere Auto Main Shop in Seattle. Its called the "Rainier" shop. - Auto Repair Near Me - Seattle, Washington

Any other young females who dread going to a mechanic? Me too, but I had a great experience with this crew. Staff was friendly and great at communication- keeping in touch via phone and email while my car was in the shop. They informed me of every cost so I had no surprise bill. Will be going back. read more

I have been using Dere as my auto shop for 25+ years. They are the best. They perform great service at fair prices. They never try to upsell or do unneeded work and indeed will let me know if something is not needed. Totally reliable - get work done as promised and on time. read more

I had some trouble with my radiator and my car started smoking on the freeway. I drove it to the nearest mechanic and they quoted me to replace it. I shopped around and found Dere and talked with Sam, who quoted significantly cheaper! He was responsive, informative, and got my car done ASAP. When he was finished, he told me that they didn't need to fix all the parts the other mechanic had recommended, so it was in fact CHEAPER than his original quote. "Only pay for what you need" - Sam said. That takes a lot of integrity to do as a mechanic. Car works just fine now thanks to these guys. read more

They do good work, do not overcharge, and communicate well. Very honest service people. Highly recommend.

Not only did the guys at Dere fix my CRV for an affordable price, but they explained everything to me in terms I could really understand. (Yes, I'm a girl and know nothing about my car's engine!) :) Seriously though, they spent time talking to me and answering all my questions with a smile. This is an honest shop. After some simple maintenance repairs, my car is running great. I will definitely be going back for all my auto needs and I will be sharing their business card too. Thank you Dere! read more

If this part won't fix it then there's plenty more we'd love to try. Dere automotive is fairly fast and very courteous, but I think they're over their heads with cars post 1985. They just love to replace any part within reach even if it's not associated with the problem at hand. We tried them once and were very unimpressed. Make sure you have them stick to the estimate and don't get suckered in to the death spiral of paying for them to learn. read more

Great customer service from Sam and William. They have experience with Subaru and the price was less than dealer by $300 . Get a quote before you take your car to dealer. Easy access on rainier ave and freeway is right at intersection. We came from auburn so it made it easy from I90 to 405. read more

These guys seem to be pretty honest. I've had my car towed here twice so that they could take a look to see what was wrong with it. Instead of telling me that this, this, and this was wrong with it to try and get money out of me, they told me exactly what they THOUGHT was wrong with it and directed me to another place that could better assist me with it. I really appreciated that. They don't do any work on your car unless they call you before and let you know what they think they'll have to do and how much it'll cost. Being a girl and going into an auto shop alone, you just never know who is going to try and rip you off because you don't know a tire from a steering-wheel. Lol. read more

I went against my better judgement here, but I was in a position that I suspect this establishment knows how to take advantage of. I hope you can learn from my mistake. I recently moved to Seattle and needed to get my CA car registered. Oops, it failed the emissions test: now I have to take it to state approved emissions testing garage where the problem is fixed, or I spend at least 150 dollars trying to fix it, in which case I can receive a waiver for a one-time registration. I dropped the car off, and they got back to me fairly quickly. They claimed to check for the "obvious" issues that could have been causing my problem, but were unable to find anything wrong. From there, they presented me with a choice: they could either charge up to 150 dollars so I could get my waiver, or they could order a part that had a "90%" chance of fixing the problem. See the predicament? I could either put $150 down the drain with no chance of anything changing, or I gamble a $100 on their supposedly "90%" chance that the part would fix the problem. Kind of like a prisoner's dilemma. Big surprise: it didn't fix it. I'm sure there have been many worse experiences with mechanics then what I had. But despite this, I found it very unscrupulous of them to take advantage of my position and squeeze an extra hundred dollars out of me. Do they deserve 1 star? I think so. The thing that really gets me is the line about "there's a 90% chance this will fix it." Had they been more honest with me I wouldn't be giving them such a bad review. I recommend Lioe's Automotive on Beacon Hill for auto work around the area: they were my first choice but since they aren't an "authorized emissions garage" they couldn't offer a waiver. I've had some work done with them before and they've been great. read more

The guy who manages our car fleet at work recommended this shop and I've visited them two or three times now-- their work is trustworthy and prices fair. And I've always had same day service for multiple repairs, even when they order parts from their warehouse across town! They call and give me a quote before doing any work, and even offer less expensive alternatives if possible or explain if/when it's appropriate to delay a repair or service on my car. Dere Auto will always be my Seattle mechanic. read more

This is the only place I take all my cars for maintenance. Best price, turnaround and customer service. The price is by far more affordable and the repair is honest and reliable. I just replaced my transmission and the quote they gave me was far lower than other places. They go the extra mile to make sure you are satisfied with their work. William , the owner and manager, communicates the work being done and the timeline for the job. Now all my cars at home including my kids cars are maintained here. They have all the equipment that is needed to get the job done without having to pay overpriced dealership labor costs and marked up parts prices. William is honest and will answer all your questions and concerns before a job is done. read more

Called in to get a quote on a set of spark plug wires, the phone operator had no idea what those were and wasn't sure how to help me, as I didn't not come in or have a general experience inside the shop I don't want to discourage people from going. However it seems startling that an auto repair shop can't help me with an auto repair related issue. read more

Tried to scam me telling me I needed to spend $800+ for new brakes, when mine were just fine! I took my minivan in for an oil change there last month. I was hoping to support a local business. The oil change was pricier than at a chain, but that was okay with me. They called me after the oil change to let me know they had noticed some squeaking in my brakes, and had inspected them. They said I needed new front and rear brakes ASAP! That they were so low I might already need new rotors, and they really recommended I get them done that day as I would definitely ruin my rotors within another month if I didn't get them changed. The estimate seemed high, and I didn't have time to leave my van there that day. I called Les Schwab for an estimate a month later and brought it in the next day to have a brake inspection. Surprise! I didn't need new brakes- front or rear! The front is getting a little bit low, but not enough to do yet, so they recommended I just get another inspection in 3 to 5 months. Rear was just fine. Dere Auto apparently saw a young woman who didn't seem particularly knowledgeable about cars and tried to take advantage of her. I won't be going back there again. read more

This place is awesome! I looked in the Puget Sound Consumers guide and this shop rated very high on both quality and price. They take the time to explain what's going on, their prices are reasonable... the other day my knock sensor was out causing the check engine light to come on, they explained the problem and my options, and then fixed it the same day at a reasonable price. read more

Very honest business. They do only the work that is actually needed. They don't overcharge, and in fact many times they have not charged me at all when I've come in with some minor, quick-to-fix car problems. Easy to get an appointment with them. The new front desk guy, Francis, is very welcoming and friendly - adding to the good experience. read more

The crew here are knowledgeable and fair. Have taken my cars there for about 20 years. Wouldn't go anywhere else.

My check engine light was on. I called and I got a super super HONEST mechanic who gave me advice on what to do. I was blown away by his honesty. Well, my check engine light went off by itself anyway, but I know where I'm taking my car to the next time it breaks down. Yes, this place! I don't know why I'm writing this review, it will just increase their business and make getting service there later more expensive. The manager of O'Reilly auto parts also told me this is one of his favorite repair shops, but of course they all do business with one another. read more

I took my '01 Mustang there after it failed an emissions test. They found the problem right away, (a botched repair job by the previous owner), and fixed it for far less than than expected. They even called my previous mechanic to check if it was under warranty with them. (Unfortunately it wasn't). I will definitely go to Dere Auto again. read more

I brought my car to dere auto and had a half an hour conversation with one of their mechanics about my vehicle. I decided to just get An oil change and the mechanic Frankie told me it would be about an hour..... Which is a long oil change to begin with. But I said "okay no problem I'll see you in an hour". I showed up and hour and 10 mins later and asked a different guy at the front desk if I could pay for my oil change. He then told me that no one even touched my car yet and that the mechanic Frankie had totally forgot to tell anyone about my car or fill out a work order. I had a good experience my first time here, but if they are letting jokers like this work here I have no faith in this place having high standards. Absolutely not going back. read more

I found out about Dere Auto several years ago after getting an exorbitant quote to replace brakes from another shop in Seward Park. Dere's quoted me just 1/4 of the amount for the same repairs, and I have been going to them ever since because they have integrity and quality workmanship. Plus they are always professional and courteous and speak in terms about their services and products that I can understand. Today's service was another great reliable experience! read more

I have been a loyal customer at Dere Auto for several years now. They are always very honest with you and their prices are fair. I have never been ripped off which we all know a lot of auto shops will try to do. I have referred friends and family here and they all had good experiences. read more

Quick, honest, and friendly. I only went in for an oil change, but I appreciated how I was treated and especially how the employees talked about other customers and their cars. Also, mechanics are often turned off when I talk about working on my own car but the guy I talked to took an interest in my enduring quest to eliminate an engine code problem. Unnecessarily helpful = 5 stars. User tip: street parking, yo. read more

Took my truck in for an oil change and asked them to do a visual check on my brakes. When I went to pick up my truck they had an extra charge of $40.00. I asked them what that was for and they told me it was for checking the brakes.....really!!!! They told me my truck was harder than most! It a Chevrolet Silverado.Most shops do this for free! Not a fan of a shop that's has hidden cost for things they shouldn't. Not impressed with these tactics. They should tell customers how expensive they are to do visual inspection! I won't go back!!! Joe s read more

Honest and reliable. What more can you say about an auto repair shop.

Squeezed me in last minute for an oil change. Great first impression. Fast, professional and reasonably priced. Francis did a great job.

Did what they said. Didn't over charge. William explained things to me and I will definitely bring my next car there.

I absolutely love these guys! They're good mechanics, honest, nice, and won't charge you an arm and a leg. I mean, really, how many mechanics can you say that about? read more

Most honest mechanic ever: "There's nothing wrong with your car. We tightened the fan belt, changed the oil, did a computer diagnostic, test drove it for a while. Whatever it was, it's not happening anymore. That will be $32 for the oil change." I love a mechanic who makes nothing out of nothing. I feel like I just saved $300 to have nothing not fixed. read more