Was a regular to this shop but after Anthony, the last store manager's departure, the customer service tanked You don't need no appointment "First come first serve" they say anyway read more

They were super friendly, fast, and clean! Overall great experience! Would highly recommend!!

Gale Harris 2 reviews 14 minutes ago New Great price These guys are the best. A few months ago my brake fluid cap got stuck between hoses & parts under my hood in an unreachable area & they took the time to get it loose for me. Believe me it was NOT an easy job to do & they refused money after all the time & trouble that cap gave them to get it. A HUGE THANK YOU TO THE MECHANICS AT BUDD & CO.‼ From: Gale Harris & her 2007 Kia Spectra read more

Not as great under new ownership. Higher prices. Unclear completion times. More high tech and provides rides though.

I have an older model car, I took my car in February/march for overheating issues. They replaced my water pump with no issues and I absolutely loved them and their customer service. I even went back to replace my tire rods for my car and was recommending them to everyone. This month my car overheated again and it turned out to be my radiator and thermostat. Which we were okay with replacing, but unfortunately after being quoted $1500 they called me saying since it was an older model car another piece had to be replaced as well that they couldn't see until after they opened the radiator, they forget about the car having that part which would've been an extra 1000$ bringing the total up to $2500 which we didn't have and couldn't come up with the money for (we checked the finance options) and already spent 3 grand this year to fix issues. It really sucked to sink 1500$ without fixing the whole issue. All in all I really liked this autobody shop but I'm not sure if we'll be back. read more

My tire got a flat while I was driving and I stopped at the last minute at their auto shop and Brian Peck did me a solid and got my truck inside the shop and swapped out my tire for me so I really appreciate that. read more

Brian helped me with my hood and was able to quickly execute a repair , great customer service! read more

Budd & Company Automotive - Rainier Ave - Hood Repair Seattle Store - Auto Repair Near Me - Seattle, Washington

I had a time-consuming and expensive brake repair, but they didn't actually fix anything. I had to have the whole thing re-done elsewhere within a month. read more

I was pleasantly surprised to have Brian Peck and Anthony Harris, service advisors, be so attentive to my need for service today. I had no appointment and while my car was serviced, they moved at a non-stop pace to make sure everyone was taken care of. I had come from another garage where I could not afford the cost to repair, and was amazed when the cost here was so affordable. I am very appreciative. read more

The service provided by Budd & Co was the least painful car repair I have ever experienced. Anthony is fantastic and very patient. My car runs better now than she ever did. Thank you. read more

I called to find out if a headlight on my 2021Hyundai Kona could be repaired. Greg told me to bring it in so I did, the same day. After checking it he said yes and immediately fixed it. When I asked about the cost, it was free! From that moment, I decided to become a regular customer. I wanted to leave a tip but Greg wouldn't accept it. In order to give Budd &Co. my business right away, I decided to have my windshield wipers replaced. Greg did a great job! This is an outstanding repair shop!!! read more

We've lived one block away from Budd for 16 years and have taken our cars here for repairs and preventative maintenance. Great customer service. When the air pump at the nearby gas station was broken, Budd filled our tires and refused to let us pay something. read more

Anthony was exceptional and friendly! He fit me in without an appointment and the team had my car ready in the same day. I was even given a Lyft to my home and back while they worked. I will recommend Budd & Co to my friends and family. read more

The experience with Budd and Company for my Audi A4 was amazing. They were very patient with my situation and got my car fixed and it runs amazing. The transparency on their end was great as well, I would get an inspection and quote via email and I got to see what needed to be done and gave me options to move forward with any repairs. Also gave me flexibility and patience in regards to picking up the car as I was out of town for a bit. Amazing work and would be coming back anytime I need to get work done! read more

Had a flat tire in downtown Seattle. Not Fun~! AAA showed up and gave me a tow to Budd & Company. Within 15 minutes the tire was repaired, and I was back on the road~! Great Team and Service read more

I have had my car serviced by Budd & Co. for many years and once again they did an excellent job. The customer service mechanics are very friendly and courteous. They are all very knowledgeable and I swear there isn't a thing they can't do. I would very highly recommend them for any service. Oh, and another big plus, their prices are very reasonable. Can't ask for more in my opinion. read more

Great customer service, you can tell everyone takes pride in what they do & is trying to do what's best for the customer. Highly recommend Jim! read more

Great repair, great diagnostic. They gave a thorough report and all was reasonable in price. They were prompt and finished quickly. Happy all in all. read more

there very customer oriented and put the customer ABOVE the money, something was wrong with my car and they worked so hard and even had a specialist come in and come to find out it's something the dealership it self needs to do! so i would have paid 3k for all the work done BUT since they didn't feel right charging me the 3k I okd they didn't charge me a cent not for labor or money invested they gave a professional opinion i was speechless at there work and they kept me in the loop the whole time! this shop has my money whenever I need anything done. I don't believe i coulda afforded to get my car going if I paid the 3k AND still gonna pay a dealership couple k THANK YOU BUD and Co. read more

Budd & Co has had my business for about a decade, that should tell you lots as you consider giving them yours. Mike has always been a consummate professional and the folks at this shop continue to go above and beyond. Communication is always clear and timely, the work is quality and as expected with no surprises. I just had a fan motor die out in the middle of a seattle snow spell and they were able to get me in quickly. Mike and his team had me squared away in no time and I'm happy to report that the snow on my windshield doesn't stand a chance now! You gotta love they've been serving seattle since the 50's! I've had everything from routine maintenance, to axel and engine repair, and even help getting bulbs changed. Never had an issue with multiple vehicles and highly recommend! read more

First time I came here to get my car checked out. The prices of repairs were higher than other shops, and the guy at the front counter wasn't very personable. I'm usually respectful and friendly while not expecting much from customer service, but there was just something off with this guy. Like palpable fake niceness with a passive-aggressive judgy undertone. Seems that after I declined the number of services they said I "needed" they just wanted my car out of there and didn't finish checking the things I wanted, even though I was paying for them. I was done with them and just went to pay and pick it up. When I picked up the car, the AC was no longer working. It was fine when I dropped it off. Throughout the last year or so, I've called a few times just to get estimates and compare them with other shops. The same guy always answers the phone, older guy in his 60s, and he always sounds like he's uninterested and would rather not be there. I'm done even checking now and told all the people I know never to go there. I would rather go to another town than deal with them. read more

This company was great and got me in same day. Unfortunately, I asked a random stranger to help my jump my vehicle earlier in the week and it fried the battery. Buddy & Company got me in the same day, updated me before they closed, and got my parts replaced the next day. I did have to replace my alternator and the main fuse in my vehicle so $650 was quite the pill to swallow, but I needed my vehicle for work. Everything is working and I'm so thankful to have my Honda CR-V back. read more

Please avoid this shop if you want your car in working order! Front desk employee is exceptionally rude and dishonest. Prices are extremely high, and work is so shoddy. This is a new business that does not even come close to the quality of work provided by the old well established company. Could possibly be under new management. There are several 1 star reviews since the change last year. read more

Budd & Company has been a reliable and trustworthy car repair for our 2004 Honda Civic. Not only have they squeezed us into their schedule last minute a couple of times, they thoroughly check over all of our concerns and issues we have with the car. Staff are knowledgeable and honest and we don't ever feel overcharged or taken advantage of. Highly recommend! read more

Neighborhood mechanic that we trust! My partner and I are unfortunately prone to car issues and Budd & Company always hooks us up with a great deal and great service. They have done it all on our cars and we are always happy with the work. Mike is the mechanic we often are talking with and he is professional, kind, and always honest with us. It's hard to find a mechanic that you don't question whether you're getting ripped off or not (at least for me). It got to the point with one of our cars where he was upfront and told us it would cost more to fix our car than what it was worth, which we really appreciated. Budd & Company will be the first ones we go to when our new car needs maintenance. They have earned our trust and we won't be going to anyone else so long as we have the choice. read more

I used to mechanic phobic until I discovered Budd and Co. honest, fast and priced fairly. read more

What I loved most about Budd & Company is their open and friendly communication and consistently giving me updates and following through on follow up when they said they would call me. It shows how reliable they can be. I brought in my new-to-me used car to get new fluids and have a general inspection and they very clearly told me the issues they found and whether or not they were critical. The only reason I had to knock them down a star is because I initially contacted them through their website and never heard from them. I bothered to just call because they are so convenient to me and it was good that I gave them that chance. I have a non-critical repair that I have to do and I'll definitely be bringing it back to them. read more

TL;DR They got a ticket while working on our car and didn't pay it. They worked on a car that was owned by me but driven by a friend, and they ended up taking the car out to test it and were caught speeding by a traffic camera. The ticket went to me, I went to my friend, my friend went to this shop, and proved that it was their fault with copies of receipts and work orders dated for the time period the ticket was given for. They said they would pay it - this was 3 months ago. We thought it was handled until we got a collections notice now, so obviously it wasn't. My friend is paying it, and is down another $100 because these people can't find 3 minutes in a day to pay the thing they said they would. read more

I'm a long-time, dedicated customer of Budd & Company. Fair prices, accurate estimates, quality workmanship, solid communication, and great resolutions (when a rare problem occurs) are among the factors that keep me coming back. The employees at Budd & Company are top notch, both in their diagnostic and repair services, and, equally important, in their collective integrity. I trust these folks implicitly. Whether my vehicle is in for an oil change, wiper repair, alternator, battery replacement, brake pads, clutch, or more complicated repair, there is never an upsell. When my budget is tight, Mike and Jordan help me prioritize the work that needs to be done and separate it from the work that is a nice-to-have. read more

Came in to install chains to protect catalytic converter theft. Customer service was excellent and very kind! They knew i was waiting in the area for my car so they were able to get it done quickly, without me waiting very long. read more

Fair weather mechanics, so to speak. If you have a more complicated issue that doesn't throw a code, these guys can't help you. I really don't know what their problem is. I took my car in for a diagnosis in support of a lemon law claim. Car runs very roughly, hesitates, and has low power, among other issues. Made an appointment, dropped it off. They had it for a day and a half. Apparently everyone in the shop drove it, or something like that. When I came in, they admitted there is something wrong with the car, but since it doesn't have any codes and they can't figure it out, they'll just write "no problems found" on the invoice, after happily collecting my $80 for their diagnosis fee. I found them based off Google Reviews, where they somehow have a 4.7 rating. Wish I had read Yelp first. I often find their reviews to be more in line with reality than the 2 lines most people write on Google. read more

Shady. Very friendly and competent front-of-house folks, but whoever is looking under the hood, so to speak, needs to get their wires straightened out. Specifically, mechanic cited a problem battery (it is fine, srsly, had it checked after the fact) and that one of the rear license plate illumination lights was out (small, but an expensive repair; also, it is perfectly fine before and after the visit). Also, they didn't manage to fix the squeaky brake that was the reason the car was in the shop in the first place. Quote: "We didn't hear any squeaking." Fine, okay. It squeaks EVERY. DAMN. TIME. read more

After taking my truck to Bellevue Ford and learning the repairs were going to cost $3,500, I decided to get a second opinion and estimate. I was referred to Budd & Co by a friend (also a mechanic) so I gave them a call to discussed my repairs. They couldn't figure out why I was being changed $3,500 so I had my truck towed to Budd & Co. Mike and Jordan's customer service and communication was great and did the same work for $2000. I would certainly recommend this place to family and friends and have found a new shop for all my F-150 repairs and service. read more

In preparing to own a car again after 15 carless years, I was dreading finding a mechanic. But my search is over, and it wasn't as painful as I imagined. Budd &Company is reliable, trustworthy, and responsive. They've saved me a few hundred dollars just in the past year. They're busy though, like the good ones should be, so you have to plan ahead. read more

I brought my 91 cutlass in here because one of the cylinders wasn't firing. They told me the compression was low and that it wasn't worth fixing for a car that only blue books $500. I love the car so I got a second opinion at Gus Cooper (After a very difficult time getting my car back from Budd, and a hefty bill) and guess what? They changed a $10 spark plug wire and the car was fixed. Granted that was two years ago, but I'm still driving the car they told me to scrap!!! C'mon MAAAAAN! read more

Budd and Co. got my business by default because they are located near by. I'm a REALLY bad driver and tend to hit curbs and forget to get my oil changed and shit. Budd and Co. is on my block. I've used them before and felt comfortable with them. They guy I usually deal with has secret agent voice. I'm a sucker for secret agent voice. I hit a curb. Hard. Bent my rim and blew my newish tire out. Next morning driving to work, a gentleman asked me to roll down my window so he could deliver the news that I had a flat. So that's why my steering wheel is veering to the left. Limped my car back to my block and got a ride. Called Budd and Co and asked for an estimate. I was informed that they couldn't give me one without looking at my tires. I told them I was parked a block away and they took the time to hoof it to my car, diagnose the problem and provide me with an an accurate estimate which included finding me a used wheel to save me some $$$. They had me back on the road one day later at a reasonable cost, I called around before giving them the green light. They were competitive in pricing and very professional. In a nutshell, they are a trustworthy establishment. read more

I didn't think I would need to find my own personal mechanic so soon after moving to Seattle, but, I guess my car sucks. Fricken Suzuki's. This was the second place the towing guys tried to drop off my car at. The first one said they couldn't do anything until Monday (it was Thursday, NYE), and didn't offer to let me drop my car off for work. Budd & Co said the same thing about working on my car when we stopped by, but they immediately offered to house my car for those 4 days so I wouldn't have to tow my car 10 more miles away. They looked really busy, but jumped right in at helping me. That Monday afternoon, they called me and told me my car was ready. I was happy with the price and the speedy service. Granted, it was a pretty easy fix, but I was impressed and grateful. They didn't try to sell me up on anything else, they just fixed the problem and left me a message stating it was done. Why can't everything be that easy? My new mechanics? Yes. read more

I've been coming here for ten years, first with an old Mercury Sable and now with a 2015 Subaru Forrester. It's so nice to completely trust the advice and skill of a mechanic shop. Mike and Jordan always give good advice and are clear about options. Easy in-and-out scheduling and updates, clear description of work and estimates, and very friendly service. I recommend them all the time! read more

I bought my current car with 65,000 miles on it, and have put another 100,000 on it since. There is not way for me to get to work with fewer that three buses and an hour and half each way, and that is on the days I'm at the location closes to home. As much as it pains me to say so, I need my car and I depend on it. So I need someone I can trust to take care of it and maintain it, and work with my schedule so I can use it to get places. I started using Budd and Company when my old mechanic got too popular and became inconvenient. They highly recommend trying B&C out, and I have never regretted making the change. While they are not cheap, they are straight forward, trustworthy and give you your money's worth. The front counter guys are friendly and never condescending. They have almost always turned things around in very good time (except once when a part didn't come in on time), and they are easy to communicate with over the phone to confirm work and make payments. I briefly tried a VW mechanic closer to my house, and immediately regretted it. These guys are solid, dependable, and kind. Highly recommended. read more

I had my car towed here after the starter stopped working. They knew it was towed there and took advantage of the fact. He wont let you supply parts, initially I was impressed by this because he said "I don't trust a lot of parts, just prefer to use ones I order." Come to find out its because he wants to charge 150% markup on the part. I tried to call him out on it and he said he doesn't. when I showed him on my phone the EXACT same part down to the serial number for $200.00 less he got mad and said that is what he has to do to stay in business and that its my fault I agreed to the repairs. Not the right way to treat a customer. They should give out free lipstick in the shop so you at least look pretty while you're getting F***ed. read more