These guys are in a class all their own...in a good way…read more I drove 275 miles to Seattle to see a show and halfway through the drive my car started making noises and rattling/shaking. I was concerned I might not make it, but I did. I took my car to them the next morning and explained my situation and timing (I was driving home that night after the show). They went out of their way and did an extremely thorough inspection of my car....knowing there would be no time for them to do the repairs and make money off of me for the time they put in (about two hours). They provided me with an extremely thorough report, complete with pictures. When I asked what I owed they told me nothing. When I offered to at least pay for an hour of labor, they refused. If they went to this length for someone they knew was out of town (and would not be a repeat customer).....let alone someone they knew they could not help because of time constraints....I can only imagine how well they treat their local customer base. I highly encourage anyone to give these guys a chance to earn your business! Tim (aka....broken in Seattle)

They love wasting your time, also the Boomer mechanic is rude af. made a 9:30 appt to put one tire…read moreone one wheel. by 10:45 they hadn't even touched it and I asked how long it would take. he said there's 20 people ahead of me in line. I asked wtf did I make an appt for then? they had no answer for me so I took my stuff and left. Another mechanic got the whole thing done in 30 mins. Don't waste your time here and don't give them your business.

I recently used Arrows Automotive for some maintenance on my car, and the experience was very…read moresmooth overall. The staff was friendly, easy to communicate with, and took the time to clearly explain what needed to be done. The diagnosis was quick, the pricing felt transparent, and there were no unexpected surprises. The work itself was completed efficiently, and my car has been running great since. Professional auto shop that I'd confidently return to and recommend to others.

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

Kenny is very helpful and cares. The rest of the employees are also nice and pleasant to work with…read more So far I've gone twice no complaints

I have been to this shop twice, mainly because my brother recommended them and because my regular…read moremechanic (worth his weight in gold) was too busy to take me. The first time I went in for a catalytic converter issue and it took three visits to get it right. They made good on their word--sort of--but it introduced a theme with them that I encountered later: the good cop/bad cop routine between the mechanic, Kenny, and the front desk guy, Wayne. Wayne never seemed to take any accountability, it was always a Kenny thing. That's not what I call accountability. The second, and now last, time I took my car in I had them repair a bunch of things that led to my car stalling in traffic. I dropped 3 thousand dollars on repairs that lasted me 30 miles. The brand new hose to my radiator came off and fouled the motor. Of course, even though they had done all kinds of work on the cars they day before, none of this was their fault. So, to get my car back into drivable condition, it cost me another 4 thousand dollars. Had I known beforehand that I was going to get stuck spending 7 thousand dollars on my car, I would have probably taken a different course. When I took my car to my Real Mechanic, he said that I probably had a legal case against them (though impossible to prosecute) and that my engine "sounded like shit". They said the hose looked large and was probably cranked down too hard, and that was what led to the radiator flange breaking off. Oh, and Lioe's kept my car for three weeks while they were trying to fix it. If I had known that they would take that long (and their communication was terrible) then I would have been out a car just as long as waiting for my Real Mechanic to get me in. At this point I don't trust Lioe's enough to take the car back and have it serviced under warranty, should it have engine troubles. How's that for a spot to be in? They should fix it, but I don't think Kenny is either skilled enough, or scrupulous enough, to properly fix it. Feeling quite burned by the whole experience.

These folks are LEGIT. The service is excellent, the price is reasonable (for Seattle, RIP), they…read morewill walk you through everything in plain language, and they will give you very blunt and honest advice about your car. I will never go anywhere else!

I was first connected with Repair Revolution through a local lgbtq+ organization, as a trusted auto…read moreshop. I've had some horrible experiences as a woman, more importantly a woman of color... at auto shops. It was hard to have to only show up as a masculine woman to get some type of respect. I was Lied to about services needed and pricing, go in with one car issue and leave with another, and just the disrespect as a human paying for services that keeps me safe on the road. Upon Meeting the staff, the owner, techs at Repair Revolution... instantly felt like I found my auto family! Prices are worth it, their transparency is refreshing, and OMG they have classes and events you can attend to learn more about caring for your car & YOU as a driver. I Fully support this business and highly recommend you try them out.

I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Tony is so incredibly helpful, kind and hilarious. You can certainly trust him to tell you when…read moremaintenance or repairs are worth it or not - they won't upsell you and will help you make the right decision. I've trusted him when he said it was in my best interest to say goodbye to my car and he was right. There have been times when Tony was extremely generous with him time over the phone discussing issues - his advice helped me fix these things on my own. And the office will always call you back within 20 minutes just like they claim on the voicemail message. Very impressive for a busy auto shop! Trust Tony and the team at Tomoko!

I'm a car guy and love stopping by here on a Saturday morning to see what's in the parking lot…read more Also the viewing area where you can see many of the amazing cars stored in the building is a treat for the eyes. But... the coffee is unremarkable and there's no excuse for that in Seattle. The food in the Derby restaurant is ok if you want big greasy burgers, but I don't eat that stuff. So I was among the original members, and I kept my Ferrari there for a while, but I was paying too much and getting too little.

Such a cool tour! I recommend coming here if you or family/friends are into cars! Honestly came…read morehere on a whim to just check the place out just out of curiosity and signed up for the tour! It was very fun and saw lots and lots and lots of cool cars from the classics to celebrity owners vehicles to some personal vehicles and well. I would say it last maybe around like a good 30-45 min of checking the place out and then towards the end they have a little I guess restaurant area where you can eat for a bit, there was a very long wait but thankfully the hostess got us in asap so was very thankful for that gesture! Their food was ok but I did love the vibes since there's a window you could look at to some more cars and stuff while you're eating.

A great place for your mechanical work, both big and small. Very affordable too, at least in…read morecomparison to other quotes I've gotten. I'm a little annoyed they moved from Seattle to Redmond, but I guess that's how things go.

I love this place. I was recommended it by a neighbor, so I…read morehad him do some minor work on one of my cars. I am a former ASE certified mechanic myself. The work was done on time, on budget, and for less than other quotes. So I gave him some more work. Again, excellent outcome. Then asked him to do a complete rebuild. So far so good. He beats my cost expectations every time and I'm a cheap guy. Plus he's super nice. I almost don't want others to know about this business so he's not too busy for my stuff, but I guess this is my good deed for the day.

Wish I could give more than 5 stars!! They were amazing, got us in right away (same day) with very…read morelittle notice, and stayed late to get the job done. We were from out of town, and they finished the job late on a Friday so that my daughter was not stranded. Thank you SO much!!!

Delridge Auto Repair solved an issue with our Jeep that stumped our usual mechanic AND a Jeep…read moredealership. We really appreciated the thoughtfulness and intelligence the team brought to troubleshooting. And the communication and value-for-money were great too. We'll be back to this rockstar of a repair shop for sure!

Booked an oil change online and battery test because I thought my battery was on the way out…read more They don't open their gates until right when they open so I was parked on the side of the busy road for a bit. Suggestion open the gates when you get there so customers can wait in your lot. The people working were a bit off-putting and condescending luckily they didn't try to scam me into anything. He announced I needed a new battery like he was surprised I was right. Their battery after rebate was $50 more than Costco so I got it since I didn't want to mess with installing it so the $50 lazy tax was worth it. Also they claimed their batteries were better?? Not sure on that the internets have mixed opinions on the Costco batteries. After they were done they parked my car under a billboard that they were cleaning so dirty water was spraying all over my car, and I got wet getting in. I am not sure if the water was started when they parked it, but it was frustrating to have to pay for a car wash after I had just gotten one a week prior.

Horrible customer service at PEP Boys SODO Seattle WA location store #6451. Had a 300pm appointment…read morefor oil change and tire rotation. Arrived at 300pm and service desk employee with an attitude would not get off the phone or put the phone to speak to me. After standing there for 15 minutes I tried to tell him i had a 300pm appointment. He ignored me and then I had enough of his uppity attitude and left. Went to Jiffy Lube 2 miles down the road and received excellent service.