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A great place to come with family for a great meal, time to converse, and spend quality time. The staff is super nice and friendly. They even taught us some words in their language to say yummy! Lol May is an excellent server.
Fresh Elements is one of my favorite spots. The quality of the meat is excellent--fresh, flavorful, and cooked perfectly. There's a great variety of side dishes, and everything tasted delicious. The staff was friendly, attentive, and made sure we had everything we needed throughout the meal. Great food and great service. I'll definitely be coming back again!
We went as a group of 10 for their set menu of King Crab for 10 people. They cook/steam everything right in front of you and the waitresses are extremely kind. We came on a Saturday night (with reservations! And good thing bc it got PACKED). The entire set menu was perfectly portioned out for 10 people. The king crab was delicious, juicy, flavorful AND all the other dishes included were also yummy. If you're craving King Crab, you gotta come here
Came for dinner on Friday night and it wasn't too busy. This is a seafood-focused restaurant, so it's definitely a splurge meal. The menu requires a bit of deciphering because some things are priced per unit, some per KG (with minimums that are not listed), and some per serving, so just look closely and ask questions so you know what you are getting. This style of restaurant is unique and the first time I have eaten this way. You steam the food above a pot of congee which takes on some flavor from the meat, then you eat the congee at the end of the meal. Lots of delicious options, and I especially loved the handmade shrimp balls - I wouldn't miss those! Also be aware of the timing on the cooking. We relied on the servers to tell us when things were ready, and we may have left some things a little too long... be vigilant!!
Food and service were good until the bill came out. They were literally staring at me, looking at how much I tip. I had a total of $620 on me, so I gave it all--$500 cash plus a $46 tip for two people. Then the server proceeded to ask me, "Why only $46? Is the service not good?" and asked me to write down why I tipped only that much. Keep in mind, tipping is not mandatory. It made me really uncomfortable when the waitress kept staring at me as I paid my bill. Maybe the boss needs to pay employees a little more so they don't have to worry about people tipping less than 20%. I would tip more if I had more to give, and there's always next time when I come back and realize I should overtip because I was treated nicely and they didn't bother me about my tip. But forget it--I won't come back because of how they made me feel on my birthday. That's karma. To whoever owns this place, please don't force your servers to ask customers why they don't tip at least 20%. Remember, tipping is optional and should only be discussed after service is rendered, including when the customer is trying to pay.
Please be cautious. My group suffered severe food poisoning after eating here. We noticed a few items, specifically the steamed pork dumplings, tasted off and old. We reached out to management to resolve this privately, but they were unhelpful. Given the high prices here, we expected much better food safety standards. The servers on the other hand were extremely helpful and courteous. 5 stars for them. It's a shame because the service was great, but the food safety standards were unacceptable.
If you enjoy Cantonese style seafood, this is the place. They have a wide variety of seafood where they steam it table side for you and they cook the congee at the bottom with all the seafood drippings. A very unique combination for sure. We ordered geoduck, razor clams, cabbage, a whole fish, and spare ribs congee to share among three people. A bit pricey but good quality and fresh seafood. The servers were also very friendly. Will likely come back when I crave seafood again.
Very unique experience where they cook the food for you table-side. It's nice that you get perfectly cooked fresh seafood that way without you worrying about over or under cooking anything. The scallops I got were especially good. Great service for real. The congee at the end with all the flavors from your order was a nice touch. Would recommend if you're looking for a new and different sort of seafood experience
I highly recommend this place. The food was all very fresh and delicious. All the dishes I ordered was amazing. What I like is you can make your own sauce at the sauce bar. The service was definitely top notch. They cook all your food at the table for you and portion out for you after done. Underneath the steamer is your choice of porridge or soup. So all the food you order, the flavor of all your items drops down to your choice of porridge or soup, which was all very complimenting at the end of the meal. The atmosphere is kind of a place where you can gather with friends and family and either get loud and have fun. Can also be a place to catch up with your close ones but do not expect a candle light dinner type of thing.
8 years ago
I just found a cockroach in my food. This is not okay. I came in to celebrate my brothers birthday and what a great experience. I would Highly recommend this place if bug protein is your preferred intake read more
7 years ago
8 years ago
First things first, make reservations because it gets quite crowded especially on a Saturday. However, if you have bigger groups, I believe that they may allow you to go over to Dim Sum King (same owner of this restaurant) and be seated there. FOOD: Everything was basically steamed, so you can't really go wrong except it being overcooked. We ordered a variety but my favorite were definitely the long clams, oyster, and regular clams. They were so fresh that we ordered seconds! As for the steamed crab, it was decent too but a little pricey for it just being steamed. Beware of their meat though, I wouldn't recommend them - didn't quite taste fresh. After we were done, we were served the porridge consisting of the "juices" leaked down from the pot above from all the food we had steamed earlier. The porridge was nicely cooked, not too thick or watery. A large porridge serves about 10 small bowls! SERVICE: The servers were quite quick! They help you set timers and cook everything. As soon as the timer goes off, they come within seconds! Total: $260 for five people including tips, not too shabby! read more
7 years ago
8 years ago
I've done something similar in Hong Kong and enjoyed it. The essence of the sea food or whatever is steamed drips down to the porridge. The seafood tasted sweet and fresh. The wagyu need tasted good but needed to be removed quickly. The clams were tasty and sweet. read more
6 years ago
8 years ago
Very fresh and amazing! You can order shrimp, oyster, fish and beef. And the porridge is very good! it's very worth coming. read more
9 years ago
Taste so good！ Love this place! We ordered white porridge base, shrimp, clams, razor clams, and scallop I would definitely recommend to my friends. read more
Not your typical hotpot. Actually, I wouldn't call it hot pot. Basically, steamer for your food. And at the end, your reward is the succulent flavor from the steaming incorporated into a broth or congee. I love the concept as it is definitely way healthier. Because of their unique process, there are limitations of what ingredients they serve. For example, currently they do not have a beef option because it's too complicated to cook. For now, there is an abundant of seafood. Fresh seafood, but at the price of supermarket. Thus, it is pricey and you never know what you'll be paying the next day. Despite the pricey seafood, other items were pricey that SHOULDN'T be. C'mon, 75% of your menu is seafood, no need to make us pay $8 for a small appetizer dish.... For three, we ordered the following: - 1 jellyfish appetizer dish - 1 lb of live prawn (Worth) - 1 lb of clams - 1 medium sized catfish - 1 half chicken - 1 small lobster - 1 very small scallop - 1 small vermicelli - 1 dish of greens - 1 dish of turnip In addition to the seafood, there are some appetizer and cooked food that can get you started while you wait for your food to steam. We were seated immediately and beat the rush. We were new and had no clue what was supposed to happen. A one sided menu that was somehow complicated for me to understand. And with just one piece of paper you would think they would invest in it. Nope, it was wrinkly as hell and some corners were torn. Moving on. We were unsure how to order so a waiter came to help. My brother and I sitting while my dad talks business with the waiter. Or so that's how it seemed since the waiter seemed more like a salesperson. He wasn't very helpful or honest as he just wanted us to spend as much $$$ as possible... We ordered the porridge and was cautioned it'd be about an hour or longer. If you ever made porridge at home, an hour was very reasonable. Our food slowly arrives. Very slowly. Unsure what to do next. We sit and wait while our stomachs are starving. A couple of waiters deliver our food but no one really helps us or explain to us what's supposed to happen. It was very frustrating because we're just sitting there pondering whether it was like hot pot that we do it ourselves. I wouldn't have mind except that I didn't know how to operate that darn pot! (Well I eventually figured it out) After leaving a frustration on my face, the same guy waiter who took our order noticed and finally explains and starts our steaming process. Essentially, you place your items and set a timer. Once timer goes up, food is ready. Usually someone will hear it and take the lid off for you. Once you finish your food, they prepare the next batch. The most frustrating part was having to wait for them. And it wasn't like they had that many tables either. My thoughts overall: - I have nothing against their food. In fact, I really enjoy the process of steaming and having to wait for the food. Regardless of how long it may be, the experience of having dinner and being able to have a conversation is great! - The porridge was definitely a lot tastier than I've had. - Food is a lot healthier since there's no oil What I seriously UNLIKED that overruled the positives was the staff professionalism. No one bothered to explain to us what was happening. Service was slow and uncoordinated. We repeated orders to the same waiter and was forgotten. Again, we repeated orders to a different waiter and again, forgotten. The most ridiculous part was how there is a 15% gratuity automatically charged regardless of party size. Because of their "service," 15%. Uncalled for because if someone were to tell me how to operate it in the beginning and give me the timing for each dish, then I'd do it myself. I'd do a better job at it, too. At least I wouldn't have to flag someone down each time. To be honest, this place overcharges customers. It's not like it's really that hard to do it yourself especially when it's not even marinated. Even AYCE hotpot $30/person would be cheaper. Not sure if I want to spend $175 here again... read more
Food quality was okay but I won't be coming back. The prices are pretty unreasonable. A pack of vermicelli costs 99 cents at Ranch 99 and they charge you $5 for a sparse handful. Also the whole meal can take anywhere from 90 minutes to 2 hours depending on what you order. Because everything is steamed, cook times for the food vary from 2 minutes to 10 minutes. Seafood obviously is extra pricey and it comes out bland. None of the food is pre-seasoned or marinated in anyway. Service was very very questionable. Only 1 person on the entire staff actually had manners and didn't give attitude or seem like they had no place working there. One girl claimed that staff would do all the cooking, but we ended up helping ourselves. The restaurant is understaffed to accommodate cooking and serving all the tables simultaneously. If health inspectors were to roll through undercover, this place would definitely fail. Placing raw meats on the lowest cart tier, closest to foot traffic? No thanks. Handling my food with your bare hands then moving one table over to bus a table? Just gross. read more
9 years ago
Tastes good, steak, geoduck, Chinese cabbage are good. Environment is good. Service is good. read more
4 years ago
10 years ago
Firth time to here! This time is to have crab, super fresh, really enjoy it! Btw, Chicken is a must have! read more
Came here for Mother's Day. They service 2 round everyday, one at around 5 and second around at 7. Recommend booking ahead. Overall the foods are being steamed, super fresh and healthy, taste very "Cantonese". $300 for 3people is well worth the price! All food has different timer set and everything is perfectly cooked. Service is good, yet it could be better if they changes our plates every time. The store environment do need more decoration, thereby I give it a 4 star. Food list: chicken pork soup - soup base are just so-so, would order gruel next time coral shrimp - it's huge and sweet, a MUST TRY. long clam - I actually came here for this and was IMPRESSED! abalone - a bit small after being steamed, but taste very rich Black Cod - 2.5lb!! Super fresh and perfectly steamed, it'd be more perfect if it's more sweet scallop - pretty big in size! fish tofu - just taste like hot pot steamed tofu yam - LOVE it melon - order it if you are ordering steam chicken Very fun and fresh experience! Would totally bring my family here again!! read more
Fresh Elements is a chain from asia and I really like the concept of fresh healthy steamed seafood. There is definitely a markup to eat here as opposed to at home and the service wasn't as attentive as I had hoped especially since if we didn't pay attention and ask around, our food would've gotten overcooked. Overall I like this restaurant as an alternative to hot pot. I'd definitely bring my parents here and I think they'd like it. For a party of 3 we got 1 piece of live shrimp each, 1 scallop on top of vermicelli & garlic, 1/2 chicken, and winter melon. the seafood was very fresh as expected. The shrimps were still moving! Everything is steamed from a soup of your choice. We chose the black chicken with ginseng. This is definitely not your typical chicken soup: this one's quite bitter, but it's what traditional asians love :P if you have access to fresh raw seafood, this is definitely something you could do at home, but if you want to not worry about all the preparation & cleanup and you have some extra dispensable income I think you'll like Fresh Elements on a cold day. read more
10 years ago
Finally came by and gave a try even though I only live two blocks away~ It is way better than what I expected! Everything is so fresh!!! Calms, fish, abalone, chicken, etc~ no salts nor any seasoning，100% natural taste!! I picked the basic porridge as the base, which will absorb all the taste from whatever you ordered for steam and become so tasty at the end! My family and I were so satisfied with the food and the service! $200 for three people sounds not bad for all kind of seafood we got. read more
11 years ago
Saw a friend post on face book so I though me and the old lady go try it out and we were pretty lucky to only have to wait 20 minutes for a table. There is a reason why I only gave it a 3 star. 1st I don't think the people knows what they r doing because when they put the pot base ingredient into the pot my wife ask don't u need to put water she replys this is a state of the art pot and it does not need water it use steam. OMG any idiot would know if there is not water than u can not make steam thats natural rule not mine,. 2nd This kind of style cooking basically anyone can do at home that has a stove or gas burner with a steam pot. 3rd all there ingredients is not marinated so u basically have to make your own sauce. other than the steam cooking than is basically like shabu-shabu but at the end u get congee instead of soup thats all. 4th This is the worst thing I hate about restaurant now a days I am not a big tippper but I will tip why is it that they add 15% tips on the bill when there is only 2 of us not a group of 5 or more.there staffs should tell u that there has been a 15 % added to your bill and if u want to tip extra is up to u but no they don't tell u instead they put it down as service charge. sneaky bastard. Over all food is very Fresh have to give them credit on that. but service wise it was just your typical chinese restaurant style.I would recommend to people to try it out but just look out for that service charge already added to your bill. and if u happen to be hungry around midnight go check them out they close at 1am. is still under tokyo grill name they say will change this coming week but who knows. read more
6 years ago
6 years ago
9 years ago
Very fresh sea food! Great service! There's a long line during weekends! Better come on weekdays. read more
10 years ago
They use 2 gallons of water to boil and steam the food, after which you can have the porridge or soup under the food. It is very healthy and it tastes good!! Especially the porridge! You should definitely to go if you cannot finish! Also, the servers will help you cook all the food. So don't worry if you don't know how to handle it. read more
9 years ago
foods are great here. Love the new style of eating! Fresh seafood, but not just the seafood. All other meats are also great to have. read more
10 years ago
Enjoyed an excellent dinner with friends here in June. We have high hopes of this place and it didn't let us down. Shrimp and scallop - must try. Wonderful services and a server who gave great recommendations and helped us get seafood ready. Do make reservations to avoid long wait times. read more
8 years ago
First time came here, I like the service and food. We ordered the $88 set meal for 2 people. I think it's enough for three if you are not hungry. Will come back next time. read more
4 star for the menu selections but 3 star for service and price. I love the choices of porridge and soup and seafood in the menu, but the portions are very small. We tried the long clam, geoduck clam, black bass, spare ribs, mushroom, yellow chicken, water crest, fish tofu, rib eye steak, dumplings, and shrimp ball. For a party with 6 adults, it wasn't enough but the price is already almost $380. All the items are tasty and fresh, but once steamed, the portions shrunk significantly. The waiters will come and help to put the food into the steamer and set the timer. The porridge at the end is very smooth too. So no complain on the quality of the food except the quantity in that price. The service is a bit slow and it took forever to get water refill. Love the idea and would come back if the price is lower. read more
8 years ago
The seafood is really fresh and the porridge is very natural and tasty good! It worth the money! My friends love it~ read more
8 years ago
7 years ago
My favorite restaurant in the Bay Area! You will be addicted! I come to this restaurant one time every month, though I need to drive almost an hour every time, but definitely worth it. Service is always great too. read more
8 years ago
10 years ago
Too good, very fresh seafood. Dressing is very delicious. Ningbo people just like fresh seafood. read more
8 years ago
8 years ago
The food here is really fresh and tastes really good. You should definitely come here and try! Strongly recommend crab porridge read more
10 years ago
For the food, I would like give it 4.5 star. The live seafood is very fresh. But don't listen to the waitress, she will recommend a lot. Much more than what u can eat. The day I was there, almost everyone had food left. But the live seafood they recommend are good. U can order 2 or 3 types first, if u feel still need more, then order again. Under the pot, u can choose porridge or soup under it. The upper fresh seafood will deep into it. I choose porridge, and it tasty good. For the service, I only can give 3 or 3.5 star. They should let people know how much they can eat. And every time I need help, they don't look at people. They look around, but me. read more
7 years ago
10 years ago
Very fresh seafood. Steam is health and delicious Recommend lobster Seats are busy make reservations read more
More info about Fresh Elements
83 Skyline Plz
Daly City, CA 94015
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(650) 756-3600
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