Recently went here. Super nice people. Also, whenever I get my eyes checked, I usually just take my prescription to Costco or look for somewhere cheaper because it's always really expensive at the optometrist to get contacts, but not here! I got a really good deal, so I'm happy with that. read more

Located near Peet's, I like to go for a coffee run before getting my eye exam. I have been to Flores Optometry three times now. Each time I return, a friendly receptionist has greeted me and spent less time getting me prepared for Dr. Flores to perform my evaluation. I want to emphasize most eye facilities that I have been to in the past aren't nearly as clean as this location. The receptionist and Dr. Flores does a good job keeping equipment clean. You can see the team sanitizing equipment after each use. It is a big plus for me, especially with Hep. B, C and A's transmitting airborne and germs lurking everywhere. For frame selections, my opinion is that they carry a small selection than what I'd like, but maybe I'm only saying this because I'm a picky customer. Despite of the small selection, they carry a wide selection of brand names, including Flexon frames. Flores Optometry is overall prompt in service, has clean equipment, and carries a decent amount of frames. I believe choosing the right pair of glasses is like committing to a long relationship, you will not be disappointed if you commit to Flores Optometry as your go to place for eyewear. read more

Best optometry place ever! Very thorough and knowledgeable staff! The doctor is wonderful, listened to my concerns and offered useful tips and suggestions. Great selection of glasses. Customer service is awesome! AND they have a little play area for kids. I had a wonderful experience and will definitely be returning. read more

Flores Optometry - Love my cute glasses! They had a great selection of frames. Also, they give a yummy treat :) - Optometrists Near Me - San Leandro, California

As much as I think that Dr Flores and her staff are absolutely exceptional, there is one thing I'm not crazy about: The fact that I need to make an appointment for every little thing I want to do. I wanted to just peruse through their selection of glasses, and I was required to make an appointment to do that. My glasses were ready to be picked up, but I also had to make an appointment for that. My glasses did not work out the way I hoped, but in order to return I HAVE TO MAKE AN APPOINTMENT. I understand they want to allocate time to each client accordingly, but simple things like just looking at their selection and picking up my glasses don't really merit an appointment in my opinion. I guess I'm just used to lens crafter's where I can just go in the store and try on different glasses to see what works out for me. Other than that (for which I deducted a star), I think the staff is very friendly and extremely helpful. Dr Flores is also wonderful at what she does. Just be aware you'll have to go thru many appointments to get set up with your pair of glasses. read more

They were very good in introducing contact lenses for my daughter. I paid the training fee and the 1yr subscription. Guess what, the first month of delivery of contact lenses it did not show up. I had to follow up and found out it was delayed. I waited and guess what, they were trying to deliver it to my old address. After giving my new home address I thought they were delivering it to me and another miscommunication. They delivered it to their office without even telling me. It's been two weeks now and doesn't even have a courtesy to call. Just text message. I am very disappointed! That's how they deal with disappointing customer. read more

I haven't used Flores Optometry in terms of buying glasses or having my eyes checked, but I was having an issue with a pair of Rayban Wayfarers; they kept slipping off my nose and wouldn't stay put while I walked, so on a whim, and out of frustration with my sunglasses, I walked in here and told the young woman behind the counter what my issue was. She immediately explained that they could bend the frames ever so slightly so as to tighten the fit, without destroying or warping the glasses. Within a few minutes the glasses were fixed and back on my face - all free of charge. I was ready to pull out my wallet to pay for the service but the young woman told me it wasn't necessary. So impressed with the service and the work they did on my sunglasses, and the professionalism of the staff. read more

I'm new to the Bay Area and came across Flores Optometry on Yelp. Impressed by the rave reviews, I scheduled my 1 year follow up appointment for my PRK corrective eye surgery. I easily found the office and the free parking in the rear of the building. I was greeted and seen quickly - even though I was 2 hours early! I had accidentally written down my appointment for 11am instead of 1pm, but they were so nice about it and were able to start my appointment without a delay. Everyone I interacted with was extremely friendly and welcoming. I felt at ease right away. Dr. Flores was the best! She explained everything very thoroughly, in an easy to understand way. I ended up needing to get some glasses for night driving, and the selection was great. Prior to my eye surgery, I had been wearing glasses since 1992. This new pair are my all time favorites. LOVE them and can't wait to go pick them up at the office. read more

Went to my annual eye exam, the staff greeted me and Vannesa ran me through several tests and then Dr Flores doubled checked my vision, spent time explaining everything that was happening to my eyes and told me my prescription hadn't change. Went out to Vannesa and she fixed my old glasses that had a few loose screws (like me). Definitely recommend Flores Optometry for your eye care and looking forward to my return visit. read more

We love Drs. Flores and Puentes! They rock! Our little dear did not want to wear glasses and managed to memorize the eye charts at her pediatrician's office. A nurse at school thought something was up with her vision and swapped the eye charts on the wee tricky trickster and she bombed her eye test. AHA! Gotcha! Enter Dr. Flores' office. Brought the wee one here to have her eyes examined and fitted for glasses, if needed. Yep, my daughter Mr. Magoo needed glasses. Dr. Flores and her team were very patient and sweet to the kid who hated/hates glasses. They have amazing service and a pretty good selection of frames for men, women, and children. Even some specialty glasses for athletes. They explained all the tests- all the whys and hows. They made the process very easy and helped her find a pair of glasses that fit my daughter's face, age, and personality. Totally not their fault she broke one of the temples within a few weeks of being fitted with her new specs. Dr. Flores was nice enough to replace the glasses- free of charge the first time. Second time, she recommended an eye glass repair shop, All American Eyeglass Repair, that can pretty near work miracles for broken glasses. http://www.yelp.com/biz/all-american-eyeglass-repair-hayward#hrid:6747H9BBcsEI07TCSt0jXw/src:self We now bring our whole family to Flores Optometry and can't imagine going anywhere else! read more

Awesome service and great rates on my glasses. Dr. Flores took the time to listen to my concerns and questions. Also, the staff was very friendly and helped me thoroughly. I will be coming back for any future optometry issues. TY Dr. Flores! read more

I'm so glad I started coming here for my eye care. Everyone is so friendly and helpful and they use the latest technology to help make the experience quick and easy. read more

I've been going to Flores Optometry for a few years now and I love them. They are so friendly, inviting, professional, courteous and helpful. I can't imagine going to any other office for my eyes health and needs. read more

I have been going to see Dr. Rosie for about 5 years now and i must say she is the best optometrist i have ever worked with. Her staff is friendly and professional. They also have a large section of designer glasses. Dr. Rosie also does a test which takes a picture of your inner eye to look at your blood vessels to find out how health your eye is. one of the few who do. They also work with many different types of insurance that places like costco, national vision and other do not. I recommended them to my friends who now go there as well. I have personal gotten two pair of glasses over the years and prescription sunglasses. as well as they updated the prescription of an old pair of glasses for cheap. read more

Friendly, helpful staff. Extremely helpful and informative doctor. Zero pressure tactics (she even mentioned that when it gets slightly worse I may just want to get reading glasses from a drug store). Additionally, having the machinery to be able to look for retina tears (which runs in my family) and macular degeneration (which runs in my husband's family) is huge. I know my eyesight hasn't gotten terrible, but that didn't stop one of my aunts from losing her sight in one eye due to retinal tearing when she was younger than I am now. Seeing such a communicative and well informed doctor with the right equipment lets me rest knowing that my eyes are fine, and the changes I am experiencing are totally normal for my age and don't indicate anything looming (except slowly worsening eye sight as I age). read more

Love Flores optometry! I have been coming here for about 4 years and every visit is always the best! The staff is friendly and knowledgeable. They are great with my two children and they are always happy! Dr.Flores is amazing and always explains everything in detail and is very sweet. I highly recommend this place to everyone. It's the best! read more

Update!! Flores came through with some replacement lenses for my Raybans! I dont know how they did it, but they did. I'm a happy camper. Thanks Flores Optometry! read more

5 stars REALLY? Quality of care in this clinic is SUBSTANDARD. Flores does not care about the quality of service they are providing their clients at all. She comes in the room without introducing herself. Did not address me by name. Very unprofessional, impersonal. Flores rushes through the exam and does not explain the rationale behind those tests. Flores seem more in tuned with herding their patients through a rushed and uninformed system in which the patient is treated more like cattle in order to quickly get their money and move on to the next person. She delegates to her assistant the responsibility of informing the patients the outcome of the test. As I see it, the assistant does not display the competency to discuss the anatomy/ physiology of my eyes nor the outcome of my eye exam. I wasted my time. Go somewhere else! read more

Very professional, great with kids, a lot of inventory to peruse. I really like the ladies that work here. It was our first time with glasses and they were all super helpful with me and my 6 year old. I was told it could take up to 2 weeks to get our glasses and they called after only 3 days to pick up! I highly recommend read more

The best, friendly, professional, and used the latest equipment. Parking in front of office. Absolutely delighted with the whole experience. Will go back and also recommend them highly to my friends. Keep up the good work, Rosie and staff. read more

My experience at Flores Optometry was the best. The staff there are very friendly and professional. Dr. Flores is by far the best eye doctor I been to. I would recommend this place 100% to anyone not just friends and family. Keep up the good work ladies. read more

After an appointment with a different eye doctor that was a disaster, I went to Dr. Flores and she was very informative and walked me through everything. Dr. Flores and her staff were very professional and prompt throughout my visit. I am going to an eye specialist which Dr. Flores recommended, however, for my basic eye care, I will continue to go to Dr. Flores. read more

I couldn't have found a better Optometrist in San Leandro. This office is efficient, clean, and friendly. I never have long waits and they are very organized! I usually have questions and they always have answers. And when it's time to select my frames and go over my insurance options they are patient and don't rush you. As long as I have eyes, I will be coming here. read more

I have started going to Dr. Flores now since I moved to San Leandro. The office location couldn't be more convenient, right in the heart of Old San Leandro. I also cannot say enough about the office staff, I am sorry ladies but I am horrible with individual names, but to a person they have always been helpful and accommodating. They are very knowledgeable about the exam equipment that they use and the process for getting frames and lens'. My wife and I go to this office and we both have been treated so well, I can get a little picky about my eyewear and I cannot see going anywhere else for my eyecare. read more

Dr. Rosie comes highly recommended! She is super knowledgeable in the latest technology and fashions. She also is great with kids and has fun girly glasses to pick from. Thanks for taking great care of us! read more

Excellent service. Knowledgable. Went in a bit ignorant to glasses and vision probs came out educated with solutions! Sharper vision is awsome. read more

Where to begin. Dr. Flores is overall the most intelligent, kindest, beautifulest Optometrist in the entire bay area. The location is convenient, parking in front and in back. Close to Bart, 82L runs practically in front. The decor is very tasteful and elegant. There are plenty of frames to choose from. The whole experience was absolutely terrific! She is wonderful with children and even has a play area for them!! REMEMBER YOU ONLY HAVE 1 PAIR OF EYES! read more

I did not catch the name of the woman who helped me, but she was extremely courteous and listened to what I had to say about each pair and helped me every step of the way. I wasn't sure about my price range, but she noticed after just a few pairs that I was leaning toward something that wasn't as pricey and gave me options that felt more in my budget. It made me feel much better about the whole experience and I will definitely be coming here for my contacts as well. read more

I have been going to see Dr. Flores for several years for my annual check up. The staff is very kind and helpful in regards to my needs and setting up an appointment. Dr. Flores is very nice and I enjoy our annual visits. I referred my husband to them when he needed a new optometrist. read more

I had a great experience here. The staff and doctor were amazing. Everyone was courteous, helpful, friendly and attentive. So long as I'm around, this will be the place for me. read more

Amazing as always!!! much rather spend my money at a local small business, then a huge national chain

I went in for a contact lens fitting and the staff was helpful and friendly. Vanessa was helpful and explained the tests that I was doing. I met with Dr. Flores, let me say her voice is so calm and peaceful, anyhoo she did my eye exam and I felt comfortable with her. All in all staff was nice and helpful and my time was well managed. They have a wide selection of glasses and their office is nicely set up. Safe to say my new favorite optometrist!! read more

Got a pair of glasses from these guys a couple months ago. The person who helped pick the frames was completely honest in giving feedback to help me pick the ones that looked best (ie didn't necessarily just suggest the most expensive ones!) Have been getting nonstop compliments on the frames. Will definitely be back for my next pair! read more

I just had my yearly and was reminded how much i love the staff there! Dr Flores is wicked smart, so friendly, and seems to update her equipment every time I go. The updated interior is super on point as is the frame selection. I am so grateful to have this as my local optometrist! read more

I've been going to see Dr. Flores for years now. Dr. Flores & her staff are very friendly and knowledgeable.and speak Spanish too. I would recommend to all my friends and family. read more

Dr Flores is very knowledgeable and explains the tests with detail and complete clarity. She has a very friendly demeanor and takes interest in her patients. Her staff is very knowledgeable regarding insurance, are friendly and very welcoming. They are very helpful with picking out frames as well. I would highly recommend Dr. Flores and her staff, and am so happy that we found a wonderful optometrist with an amazing staff in the San Leandro area. read more

Today was my first time coming here. I had a wonderful visit. Dr. Flores was so sweet and professional. She was smiling the whole time and made sure to explain everything in detail. I was very pleased with the wide variety of frames to select from. I was worried that they wouldn't have any fashionable frames but they did! The optician who helped me was named Sandra and she made my experience all the better. I wish I could give them more than 5 stars but nonetheless, I did recommend Dr. Flores to everyone I know! read more

Phenomenal service. I had no appointment which i honestly didnt even expect to be able to be seen that day but i called about an hour ahead and they were able to squeeze me in for a last minute 3pm appointment. They sent me a text to fill out a form before coming in. And let me tell you when i came in i had the BEST eye exam i've ever had. They were very sweet and extremely nice and informative. Talked me through the entire process and explained every detail along the entire process. When it came to choosing my new frames they brought out literally every frame i asked to see and didn't mind me trying them on and making sure i made a good choice. To the ladies that helped me including my new eye doc, thank you from the bottom of my heart. By far best customer service i've ever had. It's good to know that businesses out here are still providing great service with a great attitude even through such horrible times we are going through. Keep up the good work i'll be referring everyone to you guys! read more

The place is located in Downtown San Leandro, where is usually really hard to find parking. But luckily they have parking in the back which is great. The receptionist is nice and welcoming. I've had an eye exam and one for my daughter, and the staff is always very efficient. The only reason why I'm giving it 4 stars instead of 5 is because when it's time to pick you glasses, the staff usually likes to sell you extra features without even telling you . The lady that helped me pick out my daughters glasses gave me a price, which I thought was a bit high for kids glasses. She didn't even explain what she was charging until i asked her. The price was $140 with my insurance included but when I asked her to break it down I told her I didn't want the extra features. The prices dropped to $59, which it makes more sense since my daughters frames are smaller than adults. Moral of the story: Ask questions and know everything your Insurance covers. read more

I used to work at Flores Optometry and after 5 years, I left to pursue school and started my own business. It was the hardest decision I had to make because Dr.Flores is such a great woman and huge inspiration. I came to Flores Optometry after working in a different optometrist office for 4 years. Oh boy we're there habits I had to break. I was so shocked to find out that "the customer is always right" actually applies. Dr. Flores and Blanca always talked to us about costumer service and stretched the importance of it. I was very surprised on seeing the professional yet personal relationships everyone had with the patients. Every patient who walked out the door always left with a smile. Dr. Flores, no matter how busy she is, always takes the time to answer a question and get back to her patients. She is so knowledgeable and she genuinely cares about her patients and her employees, making it a fun place to work and visit. Thank you Dr. for all the knowledge and ethics you gave me. Once people get to meet you, it is easy to see why people love you and patients don't leave you. This is definitely an office you will keep for life, and you will be forever grateful you found it. read more

The service is great. Everyone is very nice and the place is clean. But! They do try to add things to your glasses that you may not want. Don't be afraid or ashamed to say you don't want it or need it. read more